We're having trouble streaming .mov files from Dropbox shared links

Question

Hi We have a site where we are trying to stream some of our videos from dropbox. We have been able to stream .mp4 files using the following code

When we try to stream .mov files we get a zero length and a blank video player.

We are new to dropbox so any help would really be appreciated. Thanks

CommCulture R. · Answer

Hi Sun W.K

Thanks for your reply.

The last post had the option for you to take a look at an example of the issue we were having but it's OK now.

Thanks for your help
Cheers

Carly

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

SwanCobb · Answer

It seems you just reposted your question without reading what I wrote. QuickTime movies are not supported without a plugin. If MP4 works for you, convert the QuickTime videos to MP4 first. You will have better compatibility this way. Not everyone has QuickTime installed.

Or upload it to YouTube and reference it from YouTube.

CommCulture R. · Answer

Hi Sun W.K,

Thanks for your quick reply.

Our site is at [Removed as per Community Guidelines]

You can access it using test / test

We have been able to stream .mp4 files using the following code

[Removed as per Community Guidelines]

When we try to stream .mov files we get a zero length and a blank video player.

[Removed as per Community Guidelines]

If you click on Diary and then select TEST from the list of posts you will see that the top video is blank but the .mp4 one plays fine.

You can edit the post (pencil icon top right) and select the code tool ( <> ) to see the code behind the post.

Thanks for all your help

Carly