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How do I leave a shared Dropbox folder?

My friend invited me to share a 3gb folder she had. I accepted. Now I want to leave the folder and cant. I followed the advice from:
https://www.youtube.com/watch?v=pZoTpNkvPCI

The problem is that no folders appear under 'Sharing' in my Dropbox so I cant remove myself. I also looked for other ways to leave the folder but see no option to remove myself.

Any ideas on how?
Thanks

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Lusil

Hey @Padidto5,

To remove yourself from the shared folder while you’re a member, try doing so from the website:

Sign in to the website.
Click Files.
Navigate to the shared folder you want to permanently remove from your Dropbox account.
Select the Share button that should appear next to the folder when you hover over it.
Find your name under the list of emails.
Click on the Can view/Can edit that’s next to your name.
Select Remove my access.

If you’re not seeing this option or you’re still having trouble with this, let me know.

All comments

Lusil

Hey @Padidto5, have you tried removing the shared folder by following the steps outlined here?

Let me know if it helps!

Padidto5

Yes and no. My real issue is that I need to delete this 3gb folder as it is eating up all my space. When I have tried to delete folders in the past a series of odd things have happened:
If I am not the folder owner (lie in this case) then dropbox will delete the folder but the space usage remains. If I try to permanently delete the folder from my trash then dropbox says I dont have permission to delete the files (out of my own trash bin!). I have about 1gb currently of trash I cant permanently delete because the folder owner is someone else.

So this time I wanted to remove myself first.

Lusil

Hey @Padidto5,

To remove yourself from the shared folder while you’re a member, try doing so from the website:

Sign in to the website.
Click Files.
Navigate to the shared folder you want to permanently remove from your Dropbox account.
Select the Share button that should appear next to the folder when you hover over it.
Find your name under the list of emails.
Click on the Can view/Can edit that’s next to your name.
Select Remove my access.

If you’re not seeing this option or you’re still having trouble with this, let me know.

dooruser

The only options under the Share button are:

Invite via email
Add to Trello

There are 13 members on this folder and I'd really prefer not to contact the owner of the folder if possible. Thanks.

hansK

I face the same situation: see no option "Remove my access."

what to do?

Lusil

Hey @dooruser and @hansK, I'd be more than happy to help!

To make sure we're on the same page, could you send me a screenshot (without any personal info) of what you see when you click on the Share button next to the shared folder you're trying to remove your access from?

Looking forward to hearing back from you!

Redthreadmom

I am having the same issue. I have MANY files from a shared folder I’d like to remove but can’t see how to do it. These were all shared with me.

Lusil

Hey @Redthreadmom, thanks for checking in with us!

At first, please note that any files you delete from the shared folder will be removed for every other member as well.

If you don't want to have access to the shared folder, you can remove yourself by following the steps outlined here.

If you're having trouble with this though, please let me know at which point exactly you're getting stuck and I'd be more than happy to help look into it.

Keep me posted!

hansK

Hi Lusil, can't figure out how to add in the screenshot. But when I hoover the mouse over the folder I like to remove my access to, I don't have the option "Remove my access." in the "Share" popup menu. Only options are: "Invite via email" and "Add to Trello".

Lusil

Thanks for getting back to me, @hansK.

From what I understand, you're doing this from the website, but you're clicking on the little arrow icon that appears next to the Share button.

For this reason, could you please click on the Share button itself and see if that does the trick?

If you're still having trouble with this, let try something different:

Hover over the folder in your Files tab.
Without clicking on the folder, select the ellipsis (the button with the three dots on the right side of the folder).
Click on the Share option that you should be given on the drop-down menu.

Let me know if this helps even a little bit!

hansK

Lusil, THANKS!

it was exactly what you wrote, and clicking "Share" brought up the "Remove my sharing".

Quick and accurate support, much appreciated!!!

Lusil

Anytime, @hansK!

Image result for wizard gif dropbox

rafikijade

Stepping on this solved thread but very similar to my issue except I want to remove my acces to some of the folders in a share not all. Basically I volunteer with a few non profit entities and one has a share folder of 10G, I only need like two of the folders in that and Dropbox is beind dumb and bothering me to upgrade my account because of being over storage limit. Its only those other files that I dont use or want BUT I cannot remove my access to single folders inside the drive and can only remove the entire share.

Lusil

Hey @rafikijade, thanks for nudging us on this thread!

Currently, there's no option that allows you to remove yourself from individual subfolders of a shared folder.

However, you can ask the user who shared the folder to:

Share the subfolders instead of the whole folder. In this case, they'll have to usnhare the already exisitng shared (parent) folder first.
Send you a shared link to the subfolders. That way, you'll still able to preview the content and it won't take up space in your account.

I hope this helps, but let me know if you have any other questions. Thanks!

Sergio Grez

Dear memmbers and fellows. I might have come to solution on how to quit a shared folder and get it out of your dropbox. Please follow as exact as possible. (I have uploaded photos as well as your guide). Though this gets rid of the folder I don't know if it may get rid of the space it once ocupied (It should free some space, adn if not, we have to ask why this happens to Dropbox Team).

Guide and images below.

Step 1. Go to your main panel in dropbox websitem where all the folders show up.

Step 2. Hover over the area where it says the number of members that folder has (DON'T hover over the "share" button) Be careful of hovering over the word "3 members" (or whatever the number of members there are.

Step 3. Click on that word (the number of members)

Step 4. A window will pop up with thelist of members of the folder (including you).

Step 5. Click that tiny arrow that points downward next to your name on the right side.

Step 6. A tiny window will pop up with a message. Then click on the las line hwere it says something like "quit my acces".

Step 7. You are now free of that folder! Have a look at the images below.

Have a nice day and hipe this will help other people looking for the same. Spread the word. Cheers!

Daniel Mendes

I'm having the same problem.

I try to remove this folder, but since it's not from the first page of all files - it's a "sub-folder", it doesn't show any option described above. Only my name and no option to click on it. I read it could be the use of Safari, also tried in Google Chrome. So basically I'm stuck in this situation, since I have no space for having new files.

But there is a whole folder with 7GB that I don't use and could "remove" without deleting for the others. How can I do it?

Lusil

Hi there @Daniel Mendes, thanks for nudging us on this thread.

At first, if you want to keep a copy of the folder without it taking up space on your Dropbox account, you can save it locally to your computer by downloading it.

Also, whether a folder is at the top of the hierarchy or is a subfolder, you should still be able to remove it by following these steps.

If you're not able to, could you send me a screenshot (without any personal info) of the options you get when you click on the ellipsis?

Let me know what you find, thanks!

afocusedforce

HELP PLEASE:

I had 3 devices listed as linked to my Dropbox Business Account, I actually only had 2

My Laptop
My Cell phone
My cell phone was listed again?

I was suddenly unable to connect to Dropbox via my cell phone and received this.

I am unable to connect to Dropbox because I'm not connected to the Internet and to try again later

This all the while I was in fact connected to the net and connected via high-speed internet on my router.

I have a voice recorder on my cell and had 800 recordings, suddenly when

I did re-connect they were gone and so was the file on Dropbox was empty..

Both cell phones had the exact same name but the stated last login on one of them was not me.

I removed links to both cell phones and left my laptop linked and changed passwords everywhere

I looked closer at my Dropbox setup

I had 2 large Dropbox folders, like 65GIG, I was somehow listed as the shared person. I removed myself via the Dropbox website and then all files deleted and then redownloaded themselves and appear fine, WHY?, it was scary and I felt that maybe someone was linked in the background thru my cell phone which is why my access was down for 2-days

THEN after all the adjustments and password changes I thought maybe i am ok....THEN..Sunday, June 14th @ 2pm I received a text that flashed on my cell screen on the bottom of my screen, it quoted verbatim a line from one of the missing recordings, when I clicked on it, the thing disappeared. It was not in logs, it was NO-WHERE...

Any help here is soooo appreciated.....

thanks

Bill Comeau

Lusil

Hello @afocusedforce, thanks for reaching out to us and sorry to hear about this.

In order to have a better look into the matter, I'd recommend continuing via email due to account-specific info that'll be needed.

As such, I was able to locate the ongoing investigation that you have with a member of my team and have passed your comments along to them.

I can also see that they replied to you, so when you get the chance, please check your inbox for their latest message. Thanks!

bitstrange

Hi there, I'm having the same problem, and the solutions suggested here so far in this thread don't seem to be available for me. Basically, other people have shared folders with me, which I don't really need, and these folders are taking up all my Dropbox space, and I'm constantly getting e-mails asking me to upgrade. I would just like to be able to remove myself from these shared folders, but obviously I don't want to delete the files for the folder owner or anyone else who the folder might be shared with. I don't seem to have any option anywhere to allow me to leave a folder.

This is what I see when I click on the dots next to the folder name:

This is what I see when I click on the "Share" button next to the folder:

Dropbox 1.JPG

The only option available to me seems to be "Delete", but my understanding is that this would delete the folder for everybody, which I don't want.

Any suggestions would be gratefully received!

Thanks!

Jay

Hi @bitstrange, it looks like you're already in a shared folder, since each folder has 5 members, which is why you'll not seeing the option.

You'll need to go to the folder above on the website, and click the Share button next to the actual folder with the shared icon, to remove the folder from your account.

bitstrange

Hi Jay, thanks for your response. I think I'm already in the top most folder that I can be, or at least I'm not seeing how I can go any higher. This is what I'm seeing. Where else should I be clicking? Thanks!

Jay

The folders with the two-person icons are shared folders. You have two options here, either you can delete the folder, which will remove you from it temporarily, or you can permanently remove your access to the folder. Neither option affects the files for other users in the shared folder.

The steps to do the above can be found in this article. If you need any more details, feel free to message back!

Doctordns

I too can not remove a folder shared TO me (and not by me). I have a large folder (taking up .6GB) that I can not remove from my drop box. I try to remove it and the site tells me I can't. I no longer work with the sharer of this folder and have no further use for the folder/.

If I try to delete it from my local file I get a dialog from windows that I need permission from my self to delete it, but I give eveyone full access and still no deletion.

If I go to the online site, I still can not delete it from my share

Hints??

Walter

Hey @Doctordns; sorry to hear you're having issues with this.

Could you send us a screenshot of the exact error you get so that we can have a visual too?

Doctordns

A small point - the directions say click on "FIles" - the UI says "All Files".

Thanks

Jay

Hi @Doctordns, what happens if you try to delete the folder from the Dropbox site directly? What is the exact error message you get?

A screenshot showing this would help greatly!

Doug McIff

I am having the same problem, Contractor sent me this huge file instead of a page. And i have not way to delete for remove myself. There is no "remove myself" option as shown.

Rich

@Doug McIff wrote:
Contractor sent me this huge file instead of a page. And i have not way to delete for remove myself. There is no "remove myself" option as shown.

You can remove a shared file or folder from your account from your Sharing page. Click the three dots next to a file or folder and you'll see an option to remove it.

https://www.dropbox.com/share

Doug McIff

That option is not there. I can share, copy, open, download, etc. if i click on share following the other instructions given in pass questions, i get "share with dropbox" or "send a copy". I can't delete either since i don't own the file.