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turn off Dropbox advertising prompts?

How can I turn off these prompts? I've gone through my notification settings on my desktop and online settings, and can't seem to turn off some of the Dropbox prompts that I'm continuing to get thru my desktop Dropbox notifications. These include:

- try Dropbox Business

- you can change how you store files you're not using regularly

how can I get rid of these??

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Jay

Hi Lorelei, you can disable the notifications for the Dropbox app via your own OS settings, which will prevent all Dropbox notifications from appearing on your machine.

If you’re running Windows, this article might help. For Mac users, this article should assist.

Hope this helps!

Lorelei P.

okay, thanks, but I do need some of the functional notifications. It seems like the newest version of Dropbox has ramped up with a new set of notifications that weren't coming through before.

Jay

You should be able to close the notifications when they appear. Is there no option to do so?

Lorelei P.

Do you mean to "click them away" once they're on the desktop? Yes, I can do that. I posted this because I don't want them to appear, period. They're not part of the list that's in the Dropbox settings for notifications. They're some other layer of notifications that have started showing up once I updated.

I'll take a screenshot once something pops up, and post it here.

Jay

Currently it isn’t possible to disable those specific notifications that you’re seeing, since it isn’t in the list on the Dropbox site.

I can forward that suggestion to our dev team for their consideration in future.

leavemealone11

Please stop your stupid screen grabs - I HATE IT. I dont care about upgrading dropbox - Only thing I am going to do is delete it, its the only obnoxious notification I get - and I run windows! Please turn it off, or let me turn it off for ever.

FelixHH

I’ve just turned off ALL Dropbox notifications because the stupid app wouldn’t let me opt out of the Dropbox advertising notifications.

Ted G.

Completely agreed. I dont pay $120 year to see your stupid obnoxious advertisements.

Stop this or provide opt-out immediately.

gbonehead

Hi out there.

So its getting on a year now, and those promotional advertising notifications that create a red #1 like they're some sort of error are still happening and there's no way to disable them.

I and many other people do not need or want yet another sneaky end run around the spam laws that prohibit unsolicited email. Which is what this is - since it's a "notification" not an email, there's no need to follow any laws about it and therefore no way to disable it.

Like others, I pay a lot for Dropbox and appreciate it - but I do not appreciate underhanded marketing activity that I cannot escape.

I disable virtually all notifications on my PC so I can maintain flow and concentration, and having a vendor bypass all of that work with no possible way for me to stop it just isn't right.

thank you,

Burt Smith

holsteto

I get these annoying banners, whenever i click the dropbox icon.

Where is the option to opt-out or disable in-app advertisement for ever?

There is a dropbox.com website for stuff like this. Why is there a need to annoy paying users with additional advertisement?

Is it not contrary to all your other advertisements and especially your mission:

"Our mission is to design a more enlightened way of working"

Is in-app advertisement part of the "enlightened way"? I surely hope not.

Please disable in-app advertisements.

I guess you got too many greedy people in your marketing team. The best option would probably be to get rid of these people who suggested in-app advertisement for paying customers, without providing an option to opt-out. Much better then losing paying customers, plus, you can keep your mission running.

Lusil

Hi there @ , thanks for checking in with us and for your feedback!

Although there isn't currently a way to turn these promotional notifications off, I was able to find this thread, where users have expressed their interest in something similar.

If this doesn't cover it, you can always start a new thread by posting your idea, here.

I know this might not be much, but I hope it helps to some extent.

Vesurax

Please stop showing us these in-app notifications like "Keep your password safe" and "Camera backups" etc. I pay premium for using Dropbox efficiently, I know exactly what I want from it and I don't need these suggestions EVER TIME I OPEN THE APP. Please, make them go away for good.

Rich S

It's a shame that these exist.

I'm seeing more and more that people (myself included) are turning off all notifications to avoid this spam--something that should always, always, be opt-in. This hurts productivity, especially in a collaborative environment, and is pushing users to other solutions like Google Drive and OneDrive. One company I work with stopped using Dropbox altogether because of this.

I'd be very surprised to learn that successful upsell from invasive desktop notifications alone offsets the loss of users and loss of goodwill among those that remain due to their use. I'm also be surprised if this dissatisfaction didn't increase exponentially with the current focus on privacy.

trinsic

This is a shady practice, to hide drobox advertisements behind drobox program specific alert notifications. I believe this is illegal. Cease and Desist this practice ASAP.

samiam9503

It's deeply rotten to continue ads for paying customers outside of times we already interact with the company (renewal emails, before logging on, etc.). Digital lives are our real lives. These notification ads are like tapping our shoulder at random times a day and whispering in our ear "Wanna buy more?". You wouldn't do it to a friend at the office. You'd be fired. Why us? It calls into question your personal moral compasses, professing to be a company built for productivity but hypocritically prioritizing slight profit.

A shift is looming online, away from endless distracting ads. Be on the right side, or... frankly... we'll hate you. We'll leave you. Some else will do it better. And at the speed of light, these days.

swotperderder

sooooooryy you can't stop us advertising to you... sucks for you i guess.. i'll pass it to our dev team...

*mod marks own response as accepted answer.

Well good for you db, you're demolishing bridges and turning long-term customers into enemies

Dudley C.

I second this request. I am paying annually for a business account and keep getting interrupted with chat requests and ad banners. This is NOT productive!