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I made a folder public and shared a Dropbox link, but we can't download its files.

Bjarke_Daub

Hello

I am trying to make a folder public, but whenever I share the link the receivers (including myself) cannot download the files. We are guide to the file on dropbox but the file cannot be downloaded. An example is:

[removed per Community Guidelines]

This is not in a public folder. But it is a problem that has happen again after March 15.

An immediate answer is appreciated.

Thanks
Bjarke

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Accepted answers

Rich

https://help.dropbox.com/desktop-web/force-download

All comments

Bjarke_Daub

Updated link: https://www.dropbox.com/sh/pkamq8cgvmjibul/AAAWtqDHPb03atAJyhiUjFuwa?dl=0

Jane

Hey @Bjarke_Daub,

Hmmm... I'd be glad to look into that . Can you please open a new support request with us, in order for us to be granted access to your account and let me know a ticket ID in your reply?

Many thanks in advance, looking forward to hearing back from you!

Kind regards,

JaneA

Rich

I can reproduce this, but only in IE. In Firefox and Chrome it's working fine. Also, the link you posted is still invalid. Here's one of mine if you want to test it.

https://www.dropbox.com/sh/y2ott3dldz8ddt0/AAAUkXHe2X8c_HdEVCvbmkzsa?dl=0

carryduff

I have found the same thing. I cannot get direct download to a file and the create link has a ? after it.

Has anyone found a solution?

Mark

Have you done what was asked and logged a ticket?

carryduff

I am about to as just searching for a solution. I found this...

http://gm-volt.com/forum/showthread.php?281129-PSA-DROPBOX-images-no-longer-link-(now-you-have-to-pay-for-that)

which seems to suggest that a Pro account is required but can't confirm that.

Mark

For Public folders to still work you needed to be a paying user at the time free users lost access to it (15th March). It is not retro active.

Note as well this ONLY applied to links made inside 'Public' - no other changes happened.

carryduff

Apparently the change of public folders to private has also changed the ability to directly link to files.

http://lifehacker.com/your-dropbox-public-folder-isnt-public-anymore-1793341675

This was the only reason I used dropbox. Now I need somewhere else to host my podcast mp3s, any suggestions?

TehJumpingJawa

You can still right click any file in your dropbox folder, "Copy dropbox link" to get a URL into your clipboard, and then manually alter the ending of the URL from "?dl=0" to "?raw=1".

It's infuratingly tedious, and a huge regression in functionality.... but it does work.

Hopefully Dropbox recognise this key use case that many of its users have relied upon for years, and fix their client to properly support it - lest they go elsewhere for their syncing & light file hosting.

carryduff

I found the solution here

https://news.ycombinator.com/item?id=13879821

mos_basik 3 days ago [-]

last I tried, which was a couple months ago, replacing the "www" with a "dl" in a public link made it work for hotlinking. so, starting with

https://www.dropbox.com/s/2s31p57eod49dva/1371724997329.png?...

and navigating to this

https://dl.dropbox.com/s/2s31p57eod49dva/1371724997329.png?d...

results in a redirect to this

https://dl.dropboxusercontent.com/s/2s31p57eod49dva/13717249...

which can be hotlinked.

So, what I've done is change the folder to anyone with a link, ( i don't know if this is required ), then right click on the file, copy dropbox link which creates a

https://www.dropbox.com/...link.filetype?dl=0

So just remove the ?dl=0 and change the www to dl

Works for me and now my podcast can continue.

Sjd1984

The reason it’s not working is you have 2 change the last character from 0 to a 1

Rich

https://help.dropbox.com/desktop-web/force-download