Windows

How to fix infinite resizing of the "right-click actions" window on Windows?
Opening the "right-click actions" opens a new window, which keeps resizing on its own - its right and bottom borders just keep slowly moving and moving, eventually moving past the screen size (there doesn't seem to be a limit). And the resize border is inactive, so you can't even resize it back. The forum is, of course,…
Relinking hard drive with old Dropbox files resulted in stuck syncing.
I recently built a new computer and took my old SSD which was only used for Dropbox files and connected it to my new computer. After doing this, its been stuck on indexing for days. I first saw it stopped indexing due to a corrupt file, so I removed it and indexing moved along from 157,177 files to 157,076 files. Since…
Can't get rid of a red X next to a folder in my Dropbox folder on Windows 11
Hi again, this is a minor(?) but persistent bug I've been experiencing for a while now in Dropbox for Windows 11. After making certain folders online or offline some time back, this one particular folder has a red X, which in turn puts a red X on the entire Dropbox folder. I can't figure out what the issue is. Everything…
Duplicate Nested Dropbox Folder: files saved by an app cannot be seen in File Manager
My Work Dropbox contains a reparse point named STUDIO GILLIS-MOORE Dropbox. Is this an expected artifact of a Team Space migration, or is it an unintended legacy reparse point that should be removed? There appears to be a duplicate nested folder. cd can enter the folder. ✅ dir /AL lists it. ✅ It doesn't appear as a…
Syncing fails in regards to my FolderSizes 10 program file on Windows 11.
I run the Dropbox desktop app on a Dell Inspiron 15 3530 laptop under Windows 11 Pro. I recently installed a program and gave its link the same permissions (total access for myself and INTERACTIVE) I give my other apps. However, this app's link refuses to sync. I've clicked the Dropbox icon (with its current red flag) and…
I uninstalled my app to free up space, and my desktop & files are also gone.
I had about 40gb of files, and thought deleting the dropbox app would free up space and stay on my dropbox online. Instead, it deleted everything on my desktop that I have had no luck trying to recover. And when I went onto my dropbox account online, those files were also not there. I thought deleting the app on my laptop…
Changing Dropbox folder's location on Windows 11
I thought I had specified that dropbox files on my desktop would be located at c:\dropbox rather than users\dropbox (with all of them set to live on the drive). I now see that it's at \users\dropbox. But I have a complete set of folders at c:\dropbox, many of which have been changed. How do I get things right, so I don't…
Can't manage using the app's preferences which folders are available offline on Windows.
On Dropbox desktop stable build 258.4.3749, Preferences → Sync & storage → Manage does nothing. The issue occurs on two separate Windows computers under two different Dropbox accounts (personal and work). Syncing otherwise appears normal. The Selective Sync folder-selection dialog never opens.
How can I stop the Dropbox desktop app from saving my screenshots to my Dropbox folder?
I have seen this questions many times here, and I just don't understand that immoral practice of forcing things without the consent of the user. How on EARTH can I stop Dropbox from keeping the screenshots in dropbox folder? The "Save Screenshots to Dropbox" is disabled, and Dropbox still save them (this immoral behaviour…
My Dropbox account is stuck syncing a file that doesn't exist on the website.
My dropbox continues to try to sync a file that was deleted long ago. I have read the FAQ and see no 'clear cache' option in Preferences > Accounts (see screenshot). This is interfering with all files and folders that I do want to sync back and forth between my computer and dropbox online. Does anyone have any ideas beyond…
My Windows desktop app is stuck on "Reconnecting to the internet. This may take a moment".
Dropbox is showing "Reconnecting to the internet. This may take a moment". I need a solution for this. I tried everything- Internet Connection Issues Firewall or Antivirus Blocking Dropbox VPN or Proxy Interference (Though when i turn on vpn it starts to sync but only for a minute) Dropbox Server Issues (Dropbox in my…
Dropbox desktop app indicates "sync planned" for folders but no sync happens.
I worked without any problems for many years with my basic Dropbox account. Suddenly I discovered that for a numer of folders the desktop app indicates " synchronisation planned" and no longer actually performs the sync. New files added and changes made are also not visible in the browser version of Dropbox. How can I get…
The Dropbox desktop application has a delayed startup on Windows
We had some issues installing Dropbox on a laptop, however once we got it on there, we have noticed that it can up to 20 minutes for it to actually startup. We have gone through the below steps to try and resolve, but nothing we do seems to help Confirmed firewall is not blocking Dropbox. Confirmed antivirus is not…
How can I prevent Dropbox from autostarting when Windows boots up?
Context: -I'm on Windows 10. -Turning off the built-in preference option(Open Dropbox upon startup) doesn't work at all -Disabling it in Windows startup apps doesn't work at all. Dropbox app just stubbornly autostarts on Windows startup. It's a malware-level behavior.
Improve Dropbox local folder setup
Hi Dropbox team! Have 2 suggestions for your review: After re-install - the desktop app wizard does not allow to select a Dropbox folder, so I had to interrupt this wizard in order to prevent sync to default folder. The ability to define a target folder should improve the wizard flow a lot! Problem - each time after OS…
My Dropbox icon disappears from the taskbar on Windows
This has happened twice now in a week. The icon loads when the computer is turned on, but when I click on it and try to go to options/properties to adjust what files are syncing the icon disappears and I can't do anything with the app. I don't think it is syncing files that I create and save. This happened last week. I…
How can I disable the search pop-up in Windows when clicking the icon?
How can I stop the search pop-up appearing every time I click on the Dropbox icon on my PC?
I'm missing updates I previously added to my Excel file.
Hey, I usualy work and edit files on my PC with Windows 11 and somtime I work on the same files on my MAC. I noticed several times already that somtime when I open a specific excel file on my PC (didn't confirm on MAC or other files) that I'm missing data that I know I added. When I open file history on dropbox.com and…
Dropbox folder on the Windows navigation pane does nothing when clicked on
After a Windows update yesterday the Dropbox icon on the left sidebar in File Explorer has lost its drop-down menu and is no longer navigable. Clicking on it does nothing, either. It's now much more difficult to access my Dropbox files, I have to go to my User folder, from there to my Dropbox folder and so on. This…
Need more characters allowed in File Transfer
Dropbox Transfer only accepts 21 characters in the title (in the transfer widget not regular Dropbox sharing). It would be great if this can be expanded to more characters. Some companies that I send files to require specific words in the file names for versioning. ID, date, etc so file names become long. This Idea has…
Dropbox Windows 11 UI does not fit on my screen and some functions are inaccessible
Dropbox worked fine on my Windows 10 laptop, but I guess I had an older version of the application, because when I installed it on my Windows 11 laptop, using the same monitor and the same display settings as the old laptop, the Dropbox user interface does not fit on my screen. As you can see from the image below, a number…
I haven't received the 500GB extra space from MyAsus app. What are the next steps?
I have read many other answers, but my problem is not like them I did download the installer from Myasus app and signed in from a brand-new account it even shows that the app connected to dropbox But the app still shows my account has only 2gb
I'm unable to install the desktop app; I get an error that Dropbox Lite is installed.
If i install the desktop installer i get error: can not continue because MS store version is installed. Also no installation possible with MS Store. I did cleanup discripted in FAQ @ website. Dropbox lite no problem.. What must i do ?
How can I choose my old Dropbox folder, when installing the desktop app on a new laptop?
My DropBox folder has been on an external drive (old HP laptop didn't have room on C:\). I now have a new laptop and want to use that external drive since I have about 3tb of files on it. How do I set up my new laptop to see that drive as E:\Dropbox, and have the desktop app use E: as the default Dropbox location?
I've moved my Dropbox folder to another drive, but the new folder isn't syncing.
I want to relocate the Dropbox folder from the C: drive to secondary storage. This is on Windows where I have my computers setup such that there are none of my personal files stored on the C: drive. When I perform the Relocate function provided by Dropbox it appears to function properly, In that, it warns that it is going…
The Dropbox app no longer starts on my Windows 10 computer.
Since today Dropbox does not start anymore on my Windows 10 laptop. Any help would be very appreciated. I got this error message: bn.BUILD_KEY: Dropbox bn.VERSION: 256.4.3790 bn.constants.WINDOWS_SHELL_EXT_VERSION: 95 bn.is_frozen: True machine_id: 5439d19e-49d2-4cd8-8b9c-6519698b4a2b pid: 13476 cwd:…
I cannot see download/upload speed on the latest UI update for the Dropbox desktop app on Windows 10
I am a Windows 10 user. I have an icon on my taskbar (near the clock, not in the system tray/'hidden icons' panel) that shows my Dropbox activity, right down by the clock. In the past, I could hover over this icon to display the upload / download speed. With the latest UI / app update, it no longer does this. I can't find…
The Dropbox folder has been moved on one Windows PC
I have DB on a few PCs and they are all fine and are loaded and look the same in the Explorer tree. Dropbox is under Quick Access. and in Dropbox prefs show as c:/users/user/dropbox But… this one PC this morning was different, had changed from that, The Dropbox folder was now in c:/my/Dropbox. I also se it is continuusly…
My Dropbox icon is missing from my Windows task bar, but the app still syncs.
My Dropbox icon on the Windows task bar has recently disappeared. I have tried all the obvious solutions without success. One option suggested was to uninstall Dropbox and then reinstall from my account on-line. However, I cannot uninstall - the error message reports "uninstall failed." Dropbox is working OK and syncing…
Feedback on desktop app versions exceeding v255.
This discussion was created from comments split from: Stable Build 256.4.3790.

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