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Storage warnings for shared users
I have a shared folder where others can only access and view (no editing or anything else). I control the folder and they can only view files. No one inputs or uploads anything except me. Clear on that? But those users are all getting storage warnings about reaching their storage limit and to pay for more storage. Please…
Files are visible online in folders but then the folders are empty when they download
Well, I'm a long time power user for my photo business and have never had this problem before. I have a guy uploading cr2 files to a set of folders. I can see the folders online and the photos in the folders. He sent me an invite to the folder with full edit ability but when the folders sink they are all empty. The sinking…
Sharing 'view only' link emailed to a person that doesn't have Dropbox
*Update* I figured out what I was doing wrong. Is there a way to delete this message? I am having trouble sharing a view only link. I am clicking the 'Copy Link' button on the right side of the screen to the left of the Share button. I copied the link and emailed it to a person who does not have a Dropbox account. When…
How can I find my Dropbox link?
I know I have been sent a Dropbox link but I cannot see it or find it. How do I view it?
Bulk change folders from "can edit" to "view only"
Hello, Is there a way to bulk change folders from "can edit" to "view only" without having to change each folder individually? Thank You
Uploaded to shared folder higher than my own quota... how is my file doing?
Hi! I was invited to upload a file to someone through dropbox. They shared a folder with me. I uploaded a 28GB zip file to their folder. I am now told that my own 2GB quota has been exceeded. I have read the "Will Joining Someone Else's Folder Use My Quota?" and I now understand what the limits are here and why they exist.…
How to get the current folder structure Dropbox for Business
Hello Dropbox community, I am currently new in an organization and they wanted me to audit the current Dropbox folder structure that they have. One of the requirements that they asked me is to generate a report: 1. All Files and Folders created, owned and shared by the team. 2. To whom were these files was shared. Would…
Family Plan can't move folder to Family Room and can't share this folder even if when I'm the Owner
Hello everyone, we just started a Family Share plan. I have seen the Family Room folder created and wanted to move our Family folder into it (we used pro plan in the past). While trying to do this simple task I'm getting an error that I don't have permission to do so, but I'm the owner of everything and family manager. Any…
HELP need to find my wedding video!
Help please! This videographing company I hired went bankrupt and MIA! The links to all of my wedding footage won’t work! Is there anything I can do? Or is it all just lost. Thank you!
Uploading directly from ****** drive
Why does DB constantly fix things that aren't broken? I discovered the new backup "feature" when I uploaded from a thumb drive to DB. The next morning when I tried to share the file, I discovered it wasn't accessible as a file - it was only in the no-man's-land of "backup". I've done a bit of reading in the documentation,…
Sharing a folder outside our team
Hello, we are a team of 3-4 people, and would like to maybe switch to dropbox on a business team kind of account. Is there a way to have this kind of setup: Folder "Our Company" > Subfolder 1 shared with team mates 1 and 2 > Subfolder 2 shared with team mates 2 and 3 > Subfolder 3 shared with team mates 1, 2 and 3 + with…
Store emails in Dropbox:
Dropbox now allows the storing of email attachments. But this function is not that useful unless the email contents, at least the subject and sender, can also be stored. I have lots of people send me photos and documents that do not have explanatory file names. Especially photos that has only a number as a file name. If…
Cant' follow a folder
Hi. I'm trying to follow a folder, the settings are set to "Files added" and "As activity occurs", but I hadn't gotten a notification even once so far, after over 10 files were uploaded. I do get other emails from dropbox on my email, and I checked the spam folder just in case.
Shared link message appears every time
Hi everyone! Every time I start the iPhone App I get a message that a folder of my own Droobox has been shared by myself. Strange. I cannot get rid of it. I have no shared files or folders. Any suggestions? Thanks in advance. Regards Christian
Ability to hide "uploaded by" when sharing files publicly (current privacy concern)
Dear Dropbox Team, May I please request the ability to hide the "Uploaded By" field when sharing public files? Often times on forums, etc., one wants to share a link to an image or video or other type of file that is in my Dropbox folder. For example, a video where I am troubleshooting an issue, or perhaps a helpful…
Sharing files
I teach ukulele to a class of of 30 seniors. Can all of them access my song directory, and automatically sync with my song directory on Dropbox? If so how is it done?
Creation of a "Mobile Uploads" folder
We have an instance of Dropbox which is used by multiple people within our private organization. We each have our own personal instances of Dropbox and have been given permission to certain folders within our organization's Dropbox instance. I have used this facility for several years. There is a folder within the instance…
Storage Issue after trying to upload files to a shared folder
I am on the free 2GB account but trying to upload photos to someone else's account. The shared folder is not part of my account, but I am getting an out of storage error when trying to upload photos to this other account who shared the folder with me. How do I upload photos to someone else's account without it hitting my…
Drop box basic account limit for commercial use.
Hello, I want use drop box basic account for sharing .apk file direct link to my website. I heard that drop box basic account have 20GB bandwidth limit and 100,000 download limit per day. So i want know if .apk file is 20MB, then how many people will be able download it? 20MB × 1,000 = 20GB right? So is possible to get…
Shared doc viewing
I would like the ability to see if/when a document link I've shared has been viewed (dates/times). Real world example: a group of us tenants needed to send an email to the owners of a building. We needed to include videos with this email message; however, videos are huge files and our server would not allow them to be sent…
How to find out which email addresses I sent the shared folder invitation to?
hello, everyone. Does anyone know how to find out which email addresses I previously (around 7 years ago) sent the shared folder inviation to? Many thanks.
Dropbox right click menu missing (Mac OS). App says it's up-to-date.
Hello, Thought I would reach out to you directly with a problem that I don't see the specific solution to. My right click menu suddenly disappeared today while working on files in a Dropbox folder. The Dropbox folder is a personal account. The files are syncing correctly (I see it on web version as well). Notifications…
Received a link to access files, but it's asking me to sign in; when I do I get an error
Hi I receive files from dropbox and get the link for downloading when I wish to download files asks me that sign in to dropbox, I need to enter the user name and password, but when does that say that username or password is not correct, what can be the problem?
How can I see who I have sent an email request to?
Email requests record
embed codes please
Hi Dropbox, I keep many videos I've made on Dropbox and would like to embed them to another website. It would be great if Dropbox could generate embed codes for videos. I used to alter the link code to ?raw=1 at the end to allow this, but that seems to no longer work. Please let me know if this is something you're working…
Cannot upload files to folder to which I have editing access
I have editing access to a folder. Have had access for years. Tried to upload a file this morning to no avail. After a refresh and a browser reboot, the problem persisted. I do not even get an error message. Please help me fix this. The chat bot did not offer a solution. It is vitally important that I get this working.
Couldn't copy the link
It seems that l can not copy any links to my files. If l try it, l get a message "Couldn't copy the link. You don't have permission to create a link to this content" This behavior last more than 24 hours . Any ideas?
How to embed a video from your Dropbox account on a website
Is it possible to embed a video that has been uploaded to Dropbox on to a website? I would like to embed the video so people can logon to my site and view the videos.
sharing photos from dropbox to instagram using PC
I want to share photos from my PC to my Instagram, what I have googled suggests Dropbox but cannot see how to transfer from Dropbox to Instagram. I am ready to cancel my Instagram as it seems to only like mobile devices
How do I find folders shared with a member?

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