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How can I save scanned documents into specific folders?
I need to be able to scan directly into shared files. So far I can only manage to scan into my personal file. Doesn't seem like much of a big deal because I could move the file from there, BUT when there's over 20 scans a day, it is a big deal for what I need to accomplish because of time and training others. Does anyone…
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Is there a way to track the bandwidth usage from shared links?
I share links to videos all the time using our account. While I always encourage our clients to download the videos for viewing/distribution, sometimes they end up just distributing the link that I sent them. This will occasionally result in me receiving an email from Dropbox saying I've exceeded my bandwidth limit. Is…
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Link is different than usual
Did something change recently? I can't get wget to download the link how it's supposed to anymore on a terminal I have. I also noticed the share link is different. It like keeps not either downloading all, corrupting, or something else. I have no clue though, but my only lead is that the link is now different. It now…
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How to recover a shared folder deleted by the owner?
Hi, Is there a way to restore the file without the owner noticing? The situation ended up with the owner badly and the owner unilaterally deleted me from the folder without any notification. I can see the deleted folder in my Dropbox and there is a "rejoin" button. I was wondering if clicking this button will send the…
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Cannot save changes to Microsoft Word Online documents in shared Dropbox folders.
Greetings. The issue. Any MS Word document that I create in a shared Dropbox folder or add to the folder cannot be edited in Word Online without getting the following error message: Couldn't save latest changes. To avoid losing the highlighted changes, copy and paste them into the document in a new tab. The message is in a…
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Shared folder conflict
We use dropbox at our office and share very many client folders in a shared folder. All of a sudden 90% of the folders have gone missing for everyone, but the Admin and it is now showing [Folder Name] (shared folder conflict). We're unsure how to fix this but rely on these files heavily for work. When we click on a folder…
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Just share and the link will be locked.
I'm not good at English, and I want to inform you first that I'm using a translator. The problem is simple. Sharing locks the document. Even if it was only shared with one person. Currently, there are more than 4 documents that are locked like that, and the place I am using is Dropbox Paper. This document is a document…
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Open dropbox link in the application for that file (open .xlsx files in Excel)
My colleagues and I often need to email each other with links to dropbox files that we collaborate on. I would like to be able to send a colleague a link to a file in a shared folder, to which we both have access, and have them be able to open the file in the native program (e.g., if it's an Excel file, when they click the…
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How can someone sort my files in a shared link by date instead of by name?
I shared a folder from my Dropbox with some dealers using a link. When they open the link, the contents of that folder are sorted by name, but I want to add more files from time to time and would like them to appear on top. My dealers can't change the order of the files by date by themselves, how can I do it for them so…
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How can I instantly reactivate a deactivated link?
Hi all, having to much data traffic a already distributed public link was deactivated. Is it possible to reactivate the link directly after being deactivated or do I have to wait a certain time? If it is possible how do I do this? Thanks for your comments. CU Stephan
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Content of folder not visible
Hi, Been a while since I used Dropbox, so maybe this is a silly question, but I don't find a solution for this problem: On my main computer I have a folder called "backup" The icon is a yellow map with 2 people in front of the map-icon When I click on the map to see the content, it all looks ok (on this computer, I don't…
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Folder update in progress. try later.
I'm trying to share a 200gbs folder with my clients, but I managed to do up to 35 people, after that I got the error that "Folder update in progress. try later." I don't know what to do, I've already uninstalled the program from my computer and downloaded it again, all files are up to date, and it's not just with this…
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Wanting to make a family photo site...
How to: Create a photo file storage/sharing site where family members may ADD, COPY, comment on a large number of photos. It sounds like something that DB does already- but I don't quite know how to start it up. ?? Ideas, comments please. I have my own website where I wanted to do this task- but as I said above, sounds…
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Unable to open link, says I am out of space.
I was sent a link to a video. When I click on it, I get the Your account is out of storage! message, even though when I checked it shows that I've used less than a quarter of my 2 GB of free space. The chatbot is absolutely no help. Is this fixable or are they just trying to force me to subscribe?
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How do I transfer files from Dropbox Transfer to Dropbox?
I usually send files via Dropbox Transfer. The originals are still available to me on the Dropbox Transfer website. How do I copy these file to my Dropbox account so I can organise them there?
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'You don't have access' for a shared link
A link was shared to my business Dropbox account. When clicking the link I'm taken to a "You don't have access page", where it says I'm signed in on my personal account. Both the web browser and the desktop application show I am signed in to my business account. How do I fix this?
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Help on ||| You’ve hit the limit of invites you can send per day. Try again in 24 hours. |||
Hi, I'm having problem with sharing folder. When i try to share folder with one person, it show this message, and it won't let me share the folder. I've already try to wait 1 day 2 day 3 days, but it won't let me share the folder at all. I have already go over all the post here with similar problem, but i can't really find…
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Shared link gives error "link doesn't exist"
Hi please could someone help . I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ Its really important to me 😞 could someone tell me how to sort this please thank you
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Need help on upload a 90 GB file
Hi Team, I need to upload a 90 GB file for a client. the client have dropbox plus so he have shared the folder to upload a file and myself have dropbox Basic account. while upload a file its getting stuck, i have tried many times to re upload getting same issue.
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Shared folder not updating with new photos added past when the link is created
Hi! I have a folder that I upload photos to regularly and I will occasionally share this folder with other people by using the share link. The problem is that, after I send someone the link, if I add more photos to the folder, the person with the link I shared can’t see any of the new stuff that’s been added. They can only…
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Public links have been temporarily suspended for generating excessive traffic.
I received a message that Public links have been temporarily suspended for generating excessive traffic. Your current account bandwidth limit is 1024.00 GB and your current usage is 1369.96 GB. First of all this is unclear, daily limit, weekly, monthly - please clarify. Second this information is impossible to find, I enen…
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renamed folder shows former name when shared
A folder has been renamed, from Diligence December 2020 to Diligence March 2021. A new person has been invited to view the folder. The link automatically generated by dropbox says the name of the folder is the former name, Diligence December 2020! How do you ensure that the correct, updated name of the folder appears in…
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Accessing folder shared to secondary email
Hello, I have a paid account with a primary and secondary email. Someone shared an album with my secondary email, but when I try to open it I get a popup saying don't have access to the content. What did I do wrong? Thanks! Annie 😃
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The right way to send large (>100GB) files via Dropbox to a client with no Dropbox subscription?
Hi, I have Dropbox Pro myself, so uploading files should be no problem. The key question is: What is the optimum ZIP file size is so that a client who does not have a Dropbox subscription can download them? I cannot find a clear answer to this. In some places it says you can download a folder of 20GB or a single file of…
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Be able to view messages I sent when I shared a link via dropbox
How is it possible that I cannot view the message I sent along with the file that I shared with a team? I was just told by one team member that they never received the email that I shared and I just went to try and find it as proof but there is no where to find these emails. At the very least you should automatically copy…
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How can I turn off the expiration date on a shared link?
Can someone tell me how to get rid of an expiration date on a shared file? I've tried everything & nothing works. Unless I pay for to be able to do this, which is ridiculous. I just need to share 2 files with someone. Thanks in advance.
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Identify who has downloaded a Dropbox Transfer.
Not a particularly new idea, but long overdue for re-considering. Competitors have been doing it for a decade, but when sending a Dropbox Transfer link in an email to multiple recipients, it is impossible to tell who has downloaded it, just a number of downloads, which can sometimes even be the same person on multiple…
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Sharing a Folder outside Organization
Can i share a link for an empty folder to someone that is outside of my organization so they can put construction plans in the folder?
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Finding downloaded photos
Help! A few years ago I paid a photographer to send me photos to my Dropbox. We set it all up and I believed that I downloaded them. When I went to my laptop the photos were not there so I came back to drop box. The photos are nowhere. I cannot get back in touch with the photographer but the pictures are invaluable. Does…
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Can’t find sent-received files
Hi, I got an email link to upload files to be shared with them. I did this and they’re saying they never received one of the files but they were definitely all sent. I’m trying to access sent files and it’s empty, doesn’t show anything at all I’ve ever sent! I need access to this to prove all the files were originally…