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HELP need to find my wedding video!
Help please! This videographing company I hired went bankrupt and MIA! The links to all of my wedding footage won’t work! Is there anything I can do? Or is it all just lost. Thank you!
Uploading directly from hard drive
Why does DB constantly fix things that aren't broken? I discovered the new backup "feature" when I uploaded from a thumb drive to DB. The next morning when I tried to share the file, I discovered it wasn't accessible as a file - it was only in the no-man's-land of "backup". I've done a bit of reading in the documentation,…
Sharing a folder outside our team
Hello, we are a team of 3-4 people, and would like to maybe switch to dropbox on a business team kind of account. Is there a way to have this kind of setup: Folder "Our Company" > Subfolder 1 shared with team mates 1 and 2 > Subfolder 2 shared with team mates 2 and 3 > Subfolder 3 shared with team mates 1, 2 and 3 + with…
Store emails in Dropbox:
Dropbox now allows the storing of email attachments. But this function is not that useful unless the email contents, at least the subject and sender, can also be stored. I have lots of people send me photos and documents that do not have explanatory file names. Especially photos that has only a number as a file name. If…
Cant' follow a folder
Hi. I'm trying to follow a folder, the settings are set to "Files added" and "As activity occurs", but I hadn't gotten a notification even once so far, after over 10 files were uploaded. I do get other emails from dropbox on my email, and I checked the spam folder just in case.
Shared link message appears every time
Hi everyone! Every time I start the iPhone App I get a message that a folder of my own Droobox has been shared by myself. Strange. I cannot get rid of it. I have no shared files or folders. Any suggestions? Thanks in advance. Regards Christian
Ability to hide "uploaded by" when sharing files publicly (current privacy concern)
Dear Dropbox Team, May I please request the ability to hide the "Uploaded By" field when sharing public files? Often times on forums, etc., one wants to share a link to an image or video or other type of file that is in my Dropbox folder. For example, a video where I am troubleshooting an issue, or perhaps a helpful…
Sharing files
I teach ukulele to a class of of 30 seniors. Can all of them access my song directory, and automatically sync with my song directory on Dropbox? If so how is it done?
Creation of a "Mobile Uploads" folder
We have an instance of Dropbox which is used by multiple people within our private organization. We each have our own personal instances of Dropbox and have been given permission to certain folders within our organization's Dropbox instance. I have used this facility for several years. There is a folder within the instance…
Storage Issue after trying to upload files to a shared folder
I am on the free 2GB account but trying to upload photos to someone else's account. The shared folder is not part of my account, but I am getting an out of storage error when trying to upload photos to this other account who shared the folder with me. How do I upload photos to someone else's account without it hitting my…
Drop box basic account limit for commercial use.
Hello, I want use drop box basic account for sharing .apk file direct link to my website. I heard that drop box basic account have 20GB bandwidth limit and 100,000 download limit per day. So i want know if .apk file is 20MB, then how many people will be able download it? 20MB × 1,000 = 20GB right? So is possible to get…
Shared doc viewing
I would like the ability to see if/when a document link I've shared has been viewed (dates/times). Real world example: a group of us tenants needed to send an email to the owners of a building. We needed to include videos with this email message; however, videos are huge files and our server would not allow them to be sent…
How to find out which email addresses I sent the shared folder invitation to?
hello, everyone. Does anyone know how to find out which email addresses I previously (around 7 years ago) sent the shared folder inviation to? Many thanks.
Dropbox right click menu missing (Mac OS). App says it's up-to-date.
Hello, Thought I would reach out to you directly with a problem that I don't see the specific solution to. My right click menu suddenly disappeared today while working on files in a Dropbox folder. The Dropbox folder is a personal account. The files are syncing correctly (I see it on web version as well). Notifications…
Received a link to access files, but it's asking me to sign in; when I do I get an error
Hi I receive files from dropbox and get the link for downloading when I wish to download files asks me that sign in to dropbox, I need to enter the user name and password, but when does that say that username or password is not correct, what can be the problem?
How can I see who I have sent an email request to?
Email requests record
embed codes please
Hi Dropbox, I keep many videos I've made on Dropbox and would like to embed them to another website. It would be great if Dropbox could generate embed codes for videos. I used to alter the link code to ?raw=1 at the end to allow this, but that seems to no longer work. Please let me know if this is something you're working…
Cannot upload files to folder to which I have editing access
I have editing access to a folder. Have had access for years. Tried to upload a file this morning to no avail. After a refresh and a browser reboot, the problem persisted. I do not even get an error message. Please help me fix this. The chat bot did not offer a solution. It is vitally important that I get this working.
Couldn't copy the link
It seems that l can not copy any links to my files. If l try it, l get a message "Couldn't copy the link. You don't have permission to create a link to this content" This behavior last more than 24 hours . Any ideas?
How to embed a video from your Dropbox account on a website
Is it possible to embed a video that has been uploaded to Dropbox on to a website? I would like to embed the video so people can logon to my site and view the videos.
sharing photos from dropbox to instagram using PC
I want to share photos from my PC to my Instagram, what I have googled suggests Dropbox but cannot see how to transfer from Dropbox to Instagram. I am ready to cancel my Instagram as it seems to only like mobile devices
How do I find folders shared with a member?
Can I open a link that has expired/has been deleted?
Hi Can I open a link that have expired/deleted?(over 7 years ago)
How to create pdfs, and tax documents and share them?
I am a total newcomer to Dropbox and am not a sophisticated user of this type of technology. I want to create pdfs of my tax documents and forward them to my accountant using an iPhone or iPad. Can anyone suggest an easy to understand tutorial or article to walk me through the process. Thanks.
Organizing Shared Folders
As a busy freelancer, I have different clients sharing folders with me all the time. This has gotten out of control for me. In DropBox, when a folder is shared with me, its dropped in my DropBox root. My question is... can I move shared folders in MY DropBox structure without messing up where the client has it saved on…
Dropbox Share Limit folder counts
Hello, I know that Dropbox Business has a 30,000 folder share limit. The question I have is if I share a top-level folder do all the below folders count in the share limit count? Example: Team Folder Sub Folder 1 <Sharing this folder to multiple people> Sub Sub Folder A Sub Sub Folder B 3 Sub Folder 1 Sub Sub Folder C…
Shared Folder Size
My friend shared a folder with me that has <1GB, but when I try to open it in my account, it says that the folder is too big (8GB) for my plan, and offers me upgrade plans. Do folders size actually multiply when shared?
How can I use Dropbox without paying for a subscription?
It seems Drop Box now is all about subscriptions. Something that used to be free is no longer free. Like drug dealers they get you hooked for free then start charging you... also It has never been clear as to where Drop Box lives? Is it on my computer, someone's server somewhere else? And if I share something or someone…
Share files and folders with friends that do not have Dropbox
Hi, can I share files and folders with friends that do not have Dropbox? Or is it necessesary for my friends to have Dropbox in order to being able to download my shared files and folders? Thank you for helping me. Regards Affe
error 404 can't find file
Hi all, My recipients keep getting error 404 can't find file. I've tested myself in private window and getting the same problem. It works when I'm signed in. I've checked the link and it's current. I've checked settings and it's set to anyone with link can edit. Appreciate your help.

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