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Can not password file or set expired linked for shared links.
Hi there, Today I log in Dropbox app I cannot set password protected and set expire time for the share link. I am a professional account and has use this function many times. Now it does not even appear as option. Can you please help me? Thats mainly why i use the professional package .
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Difference between shared folder and family room
My team used to each have an account subscribed to the plus plan and we shared a folder to access the files as a team. We recently decided to start a family plan and are wondering what exactly is the difference between a shared folder and a family room when subscribed to a family plan.
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Creating a "Group" to share my photos
I am a simple Dropbox user who only uses it share travel photos with friends. I would like to know if I can create a "GROUP" so I don't have to enter every person's email address when I'm ready to share the photos? Can I do this, or do I have to some how become and ADMIN to create a group? If this is possible, how do I…
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Clarification needed re: sharing of folders and sub-folders please?
Hi. I am using Dropbox for the purpose of showing photos of an entire large model car collection to prospective buyers. I have one main folder, within which, are 20 or so individual sub folders. The sub-folders are needed to organize/categorize the collection by model brand. So for example, there's Main Folder>SubFolder A,…
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This file cannot be previewed because you are offline
Why can't I see the documents I received?
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Uploading files to someone else's Dropbox account without taking storage space from my account
I want to send someone files directly to their Dropbox, but I don't it to upload to my Dropbox and take up space. Is there a way to do this? If so, how, and can it be done via phone app? Thank you 🙂
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Time validity of a shared link
Dear Dropbox Community, I have a question about shared links. During how much time a shared link is valid? (with a free account) I need to send a file with several documents in it, I can't share this folder directly with someone because i don't know who will consult and I need it to be valid at least for 3 months. Thank…
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Problem with sharing from my iPhone
Hi From yesterday I can’t share files from my iPhone - the WiFi net is ok and I checked it also with cellular data - the files ( mostly pictures ) doesn’t load - is there any bug with the new version?
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Shared Folder View Links stopped working
Hello, I'm new to Dropbox so would appreciate your advice. I sell digital products on Etsy. I have a shared folder on Dropbox. Through Chrome browser, I open a folder, click share, click view, click copy the link. I add that link to a PDF that is uploaded to my Etsy shop. However, when I first switched from the free…
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I want to know which of my friends viewed a shared file link posted to them at an earlier date.
I just upgraded to Dropbox Professional (perhaps in error?) because I read that with that version it would be possible to determine who (if any) on my email list might have viewed a shared file link provided in the text of my email message. Thus far the Dropbox site says to hover over a gray avatar or something but I see…
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Paywall blocks shared files
I iamb taking a class and have a free drop box account since the teacher drops all the shared files in dropbox folders. Until recently I was able to” view.” All content on my phone but now, when I click on the folder, a pay wall comes up I decline the pay wall, and then I click on the folder, and the pay wall comes up…
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Does Dropbox have a feature like Google Drive's - Add shortcut to Drive
I am trying to create a shortcut to a folder in another folder. Does Dropbox support this? Example. Folder A has some materials I want anyone looking in Folder B to know exists elsewhere. Can I create a shortcut to Folder A inside Folder B to point my team to it?
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Upload large files (larger than 50GB)
Hello I've been provided with a shared folder from a professional Dropbox user (which I'm not!) to upload video files to him. He has plenty of storage space (> 2TB). My files which are to be uploaded are all larger than 50GB, hence it won't work via the web-upload (due to their size) and it prompts, that I don't have that…
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Re-enable shared links from a deleted user account on Dropbox business.
Hi, One of our team members left the company two months ago and their business Dropbox account was then deleted. There are a many reports that have been issued which contain shared Dropbox links (thousands of shared links) from this user. We are now aware that these shared links are tied to this user. The shared folders…
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How to multiple delete access to a folder?
Hi, I have a folder and have given read-only access (View, not Edit) to 400 contacts. I need to go through and remove around 200 of these contacts. Using the web interface the only way of doing this seems to be to bring up the window showing all people who have access and then go through each one, changing their status…
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Designate multiple owners for folders
Allow multiple accounts to admin a folder (determine folder permissions / security).
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mac mail emails into drop box
I saved emails from mac mail into my drop box and transferred them to someone but the emails are RTF files and they can't see any of the attachments or photos in the email. Any one hav this issue?
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Wrong file link gets copied
When I copy Dropbox file links to Outlook emails, some of the links open the wrong file. This is not for every file, just random. I cannot find how to get the correct link for these files
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invite friends to post in my shared folder without their own account
I want to email a link to friends who may then upload a file to my shared folder. I would like to make it easy for them, with one link, and no account of their own. I prefer that it not come back to me for individual approval.
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I need to save my Android photos to Dropbox directly as .jpg not .jpeg.
Hi all, As of a few days ago I finally figured out a great solution to my workflow by using an Android phone to take my pictures directly into Dropbox as Android creates .jpg file extensions which is the only extension a few of my other online systems accept. After checking the process again yesterday, I noticed that right…
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File request - empty page
Hi everyone, When I create a file request I can invite people via mail but the website ist empty and nothing is shown. I tested it on serval devices and different networks and browsers but the website is always empty. Any idea what's the problem here?
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Dropbox Plus - Shared Linked Folder with Password Turned On
When I copy the link and test to confirm a password is required, the folder opens with access to everything without a password being entered. Is this because Dropbox Plus does not send links password protected? For the folder I would like to share, I have selected Share > Create a Link > Link Settings > People with…
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Link breaks on file update. How to avoid?
Sharing links to files that may be updated is an important functionality. There are several discussions on the subject (at least this one and this one). Unfortunately, the problem persists (and these discussions appear closed). Simple example. I create file a file public/report.pdf and share a dropbox link to it. In…
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Tagging items in shared folders
I currently have the Basic plan and need to tag items in a non-profit's Business Advanced shared folder. If I upgrade to the individual Professional plan, can I do this, or do I have to have a license under their plan? I'm trying not to force them to add an Advanced license just for my use in a single shared folder. I hope…
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File name changed when uploading to a Dropbox Request
I was logged into my account and uploaded a file to a requested folder link. However, when I got the upload confirmation email, it added my name to into the file name. I needed to have it named in a specific way and didn’t think it would add my name to then end of the file name. Does this happen automatically?
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Strange bug: "Unhandled Thrown Error!" using "Request Files" in Windows
Using Windows File Explorer, when we right-click inside a Dropbox-synched folder, and select "Request Files", the browser window opens with a 404 Not Found error. I have verified that the user is logged into Dropbox.com and also that the Dropbox Windows application is running and fully synched. Any help with this is…
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Folders - can you set them up so people can just upload only to them?
HI Amazing Community, Hope you can help - I am wanting to set up folders so that I can share links with our supporters and they can upload images and videos that they have taken at our charity events. I was hoping that there was a way to set up the folder to do the following: *Be in our Drop Box *Use a link for others to…
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Licenses and sharing outside of your team
Hey, I work in a 14 person team(previously more than double), we've previously been using dropbox as a means of sharing media assets with outside clients. We've had this account for a long time and have 34 people(outside the team) that we've shared folders within the past 5 years. My question: Does sharing with outside…
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Using cad with xrefs
We use AutoCad in the office and it is always an issue when working on a project where the file uses links and more than one person has to work on it. If person A opens a file (ex: Planting Plan.dwg) with links, they are linked through that person's computer user name since we each hold Dropbox files on our drive. For…
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Best way to share a non-user specific link to a file?
Hi all, I'm looking for input on the best/future-proof way to share a Dropbox link to a file inside a shared Dropbox folder. Currently, the members of this shared Dropbox folder will upload a photo to Dropbox and click the "Copy link" button. After doing that, they take the link that is generated and share that with 3rd…