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Creating new folder in a shared folder
If I create a public shared folder and have given the share link to a 3rd party, then if some months later I create a new folder inside the existing shared folder, then will the 3rd party that already has the original share link be able to see my new shared folder create within? I want this to happen, so I can create a…
Shared link permissions
Hi, i am having trouble with my videos on patreon. I create content for patreon and usually share a link from my Dropbox and post it there. My members can then click the link to view the content, however the last few days it hasn't been working and instead I am receiving a message from Dropbox requesting I grant the…
Help - Can't access a link - It keeps saying the folder does not exist
Hi! I recently bought a course, and the owner put it on Dropbox, but every time I click the link, it says the folder does not exist; for others I have talked to that have received the course, the link they click on seems to work fine so I don't know if it is something on my end.
Folder Share-Link Excessive Traffic Rule
Hello - I have a general question about your Excessive Traffic Rule regarding Dropbox Share Links. How many Share-Link Clicks in what Time-Frame is considered Excessive Traffic? For example, is 20 clicks within 24 hours considered Excessive Traffic? Or more? Or less? Thank you, funkdawggg
Dropbox says I don't have access to a folder shared with me long ago
Hi there, I'm trying to access my wedding pictures that I lost in an old dropbox account. I went to my old email and tried to login but it tells me I need to "request permission to the owner", that is weird cause I am the owner. There is a field for a message that I have filled in and sent but I don't know who I've sent it…
Not receiving photos from file requests
I have upgraded my account. I now have 2T of storage. I have emailed out links to send me photos. They are not coming through.
Shared Files NOT Showing Up for Everyone only the owner.
Our owner is sharing folders with us that DO NOT show up for everyone. They ONLY show up for him, although everyone SHOULD have access. Have never had a problem with this until recently. Need to fix ASAP.
Download file vs Save as Shared Folder
In a shared folder admin will be notified if file is downloaded by pressing the download button within dropbox, but does right click/save as do the same?
Others can't see my shared folder updates
Hey Guys, I´ve a strange Problem: So we have a folder since 2013 and all of a sudden, everybody else can still see and work with it, but im out alone, i can still see the folder and work with it, but nobody can see my stuff and i cannot see theirs. For me it came out of nowhere, i cant remember changing anything in the…
The following characters are not allowed: angle brackets \ / : ? * " | ERROR Dropbox File Request
I keep getting the error "The following characters are not allowed: angle brackets \ / : ? * " |" when trying to create a folder for File Request, but I am not using those in my file name at all. Any suggestions?
How do I save a video?
I have a email message with a link but when I try to open it I am shown a message that the video is too large. Soooo I downloaded Drop box. The original message was sent via dropbox How do I saver the video - view it - and share with others? Also i have a large video that would like to share with someone that has dropbox
IS THIS POSSIBLE: To create a listen-only link to an audio file
As a songwriter, I would like to know if there is some way to send people a listen-only link to an MP3 file. I want specific people of my choosing to receive a link that only permits them to listen to the MP3 audio via the link with no download and no way to redistribute the link, and it would be nice to set an expiration…
Shared link expired - how can I download the files?
Hi guys. About 8 years ago I did some acting for a film student based in Wellington. I was sent finished projects to my email via Dropbox. Recently I tried to access the works but I can't and displays a message saying link no longer works. I would desperately like to retrieve them. Unfortunately I have long since lost…
404 error message on Facebook post
I have a Dropbox Basic (free) account. I'm trying to post a Dropbox link on a Facebook group. The link is to a folder containing 205 photos totaling 836 MB. Before even posting, Dropbox presented a 404 Error message in the text I was about to post. I'm not attempting to sell the images. Why am I getting the 404 Error?
Share link not working
Our share links are no longer working in Shopify. We have a wholesale website where we have our dropbox links in the navigation for retailer resources such as terms and conditions, images, etc. These links used to work. They no longer work. Our customers just keep getting redirected to the dog page that says "that didnt…
Can't Get Past Dropbox Ad
I've got a free account. Someone sent me a link to share a file with me. When I click on a link all I get is a Dropbox ad giving me upgrade options. Here is the URL for what comes up: https://www.dropbox.com/plan-upgrade?oqa=wb_oq_rd_fb&reason=out-of-space Note the "out-of-space" But the page says "131.47 MB of 2.5 GB…
How do I unshare a file or folder with a non member
Greetings - I am using Dropbox Business Standard. I have several files shared with various people. Is there a way to delete links and/or sharing with one non-member? I am not sure where all of the shares are located?
Privacy question on shared links
I realize that when I share a file via a link, for example a demo file on a forum, the name of the owner is shown to anyone that use the link, in the form of a message like "Joe Smith shared the file abcd.xyz with you" or "You received abcd.xyz from Joe Smith" or "Register to Dropbox to cooperate with Joe Smith on abcd.xyz…
Charged storage for shared content
Hello, I keep getting messages to upgrade my drop box because it’s full. My drop box account does not have any files stored in it, everything is shared from someone else’s premium Dropbox account. Why is it taking up space in my personal Dropbox and trying to charge me for the shared space and the person who is hosting the…
how to change link type
hello! How can I change the look of the link?for my code to work correctly, the link needs to look like this: http://dl.dropboxusercontent.com/s/ when I copy the video link it looks like this: https://www.dropbox.com/scl/fi/ what could be the problem?
Changes made in a shared excel document are only saved locally but cannot be seen by others.
Hi! I have just bought a new MacBook Air and have a new problem using my Dropbox. My siblings and I share an excel file that we all regularly make changes in. I have never had this problem before with my old MacBook Pro but with this new laptop, my changes are saved to my MacBook but cannot be seen by my siblings. Any…
Shared folder upload storage limit
Hello, kindly need help. I want to share a folder in my account with someone else without a dropbox account. In order so he can upload 450 gb. I shared the folder with him but dropbox wont let him upload more than 50gb. Has anyone encountered?
Storage - only viewing a shared folder
Hi everyone, I've had drop box for a while - just the basic plan and it's served me well for many years. A few months ago I was given permission to view a group's folder. All was good until last week when they uploaded photos and videos. Now Dropbox is saying I've used 994% of my storage. I would have thought that if I…
Make the share folder screen and file request password screens PROFESSIONAL
My organization uses dropbox Business and it's extremely embarassing when I send file requests to clients OR when I send them a password protected shared folder. Instead of seeing our logo branded (or even dropbox's logo which only appears very small in the top left corner) and any indication of professionalism or…
No share link ?
I have file on Dropbox ... and (on my PC) my normal use if right click on file (can't rember if it also worked for folder) Then I would select to 'get link' and then could send that to those I want to share file with. I now find 'get link' option is no longer there. The 'share' option, just tries to open Outlook (whichI…
Video Embed Issue
Hi there, I'm trying to embed a video on my ready mag portfolio website. I've done this in the past by copying the link from my Dropbox uploaded file and replacing dl=0 with raw=1. However now when I copy the link from Dropbox it has additional letters after the dl=0 and is no longer working when embedded. This is only…
File Request - The following characters are not allowed: angle brackets \ / : ? * " |
Hello, I'm creating a file request, like I have many time before but suddenly it is coming up with this warning: 'The following characters are not allowed: angle brackets \ / : ? * " |' This makes no sense as I am not using any of these characters in my subject line. I have even just tried 1 character 'J' and it still came…
Dropbox interface is unclear when sharing with people without Dropbox
If I send a link to multiple people, do all of theses people need to sign up for Dropbox to see my files? I think the answer is yes because I tried the link myself (as a non-user) and I was prompted to log in or sign up. The real problem is that I need this information WHEN I CREATE THE LINK. It should be my choice whether…
Query on shared dropbox
Good afternoon, I have been asked to save files in the Dropbox of my friend. I have now run out of space. Do I need to upgrade or is it my friend who has to upgrade on my behalf. I am unclear about how this works. Kindly advise. Also, what is the difference between a professional and a basic upgrade package? I see that…
Shared links have a prompts on the site
I have uploaded a video to Dropbox and need to create a working share link. The video is set to "anyone with the link can view." The link isn't opening correctly. There is a pop-up over the video instructing viewers to log on or get an account.

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