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Bandwidth attribution for get_temporary_link minted by shared folder collaborator (not file owner)
Hi all I'm building an app on the Dropbox API and need a definitive answer on how daily sharing bandwidth is attributed in one specific shared-folder scenario. I've laid the setup out below with labelled accounts to remove any ambiguity. Setup Account O ("owner"): an end user's Dropbox account that owns a folder of files.…
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Extend the expiration date for shared links to maybe 5 years.
Currently the maximum expiration for shared links is 1 year. Allowing for up to 5 years would be helpful. We want the links to expire eventually just for good hygiene, but for ongoing external collaboration we currently have to renew annually.
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Automated email reminders for expiring shared links.
As a marketing agency/media company, our team does a high volume of link sharing with clients. For security purposes, we set links to expire at the maximum 1 year interval allowable on Dropbox. Is there a way that the link creator can receive a simple reminder when a link is about to expire so they can send a replacement…
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The ability to comment without having to sign in.
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments.
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Getting a "network error, unable to Share" on iOS
I am getting this error on the iPhone Dropbox app. What do I do about it?
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We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service
I don't share much very often, and this was quite a surprise! I have no idea what content has caused this, how can this be fixed ? You don't give me any option to contact support, so all I can do is whinge about it in public on this forum. What has violated Dropbox's Terms of Service ? How can I correct this ? If I can't…
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How can I remove viewed links on Dropbox?
how to remove viewed links on dropbox
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How to remove links from viewed links?
HI Just wish to know if there is any way to clear unwanted/dead viewed links form the viewed links list
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How do you delete your viewed links folder?
How do you delete your viewed links folder? There are no elipse dots and no need to keep the history. Shouldn’t there be a option to keep history or not?
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I'd love the ability to be able to search for shared folders filtered by a specific user.
It would be very useful to have a feature that allows users to search for all folders shared with a specific person. Many Dropbox users (like myself) have hundreds of shared folders with dozens of collaborators. Currently, if I want to find all folders that a particular user has access to, there appears to be no way to do…
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I shared a folder, but the other member can't see its subfolders.
This discussion was created from comments split from: Create, Upload, and Share FAQs.
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Can no longer export to Kindle from Dropbox.
Until a week ago, I always sent our sermon notes from Word to our Kindle Scribe, but now the files aren't showing up at all. I can still send a link to someone via text, etc. They don't show up in my Kindle app on my phone, either. What happened?
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I accepted a shared folder and now it's the only folder I have in my account.
I recently accepted an invitation to a shared folder from another user and now that's the only folder I see on my account. I had close to 1 Gig of files which are no longer visible
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Is there a way to embed Dropbox files based only on their ID in the file path?
Hi! Without sharing options, is there a way to share a dropbox file based on the id ? By example: https://www.dropbox.com/some/path/FILE_ID/share
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I shared a folder, but the member can't upload content since they don't have enough space.
I shared a folder with someone trying to upload to me two 20 GB video files. I have 1.9 TB of storage space available. They keep getting a message that there isn't enough storage space available to upload the files. Any ideas why we can't make this work?
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Improve shared folder web view by un-truncating the file names
When I share a folder with someone outside my company by sending them a link the column that displays the file name is really narrow. File names are truncated, forcing the user to hover over each file to read the full name until they find the one they want. (And causing us to use absurdly short file name to avoid the…
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"We’ve interrupted your sharing activity because you tried to share a file that may contain malware"
Received the above warning on 23 May and removed the affected file. However, my file sharing is still restricted. Please review my account and provide instruction to remove the restriction or next steps.
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Is timestamp commenting supported on Dropbox Plus?
Hello, I have a Dropbox Plus subscription and I'm using Dropbox to review videos and leave feedback for editors. However, the timestamp comment feature does not seem to be available on my account. The clock/timestamp icon next to the comment box is disabled (greyed out), so I'm unable to add comments at specific moments in…
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I have a link to a folder but it says I can't view it without upgrading
This discussion was created from comments split from: Create, Upload, and Share FAQs.
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Why do I need more space to access a shared folder?
Why do I have to purchase more space if I receive a link from another user and i have no more space in my account?
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No right-click option to share folders and files within my Dropbox folder
I want to share the folders and files on Dropbox application of Windows 10. Still, there are no any Dropbox options on the menu when I right click the folders and files on Dropbox application(see screenshot below). There is such problem on the web system of Dropbox. How do I solve the problem?
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The "share" button when trying to share a folder from the website or Finder is grayed out
I am trying to share a folder in Dropbox which I have done several times. I hover over the folder in the Dropbox website and click Share. The Add People box comes up and I have tried adding a name or an email address, and the Share button never becomes active. I am running Tahoe 26.5 on a Mac. I have tried restarting the…
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Allow a team folder to be shared among other teams too, not just individuals.
I currently switched to dropbox with multiple users as a team. I have a lot of clients who are also working with dropbox team folders and need to share files with me and my whole team. Currently it is not possible to share a teamfolder with a whole team. My clients need to share this folder with my whole team separately…
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Changing the video Thumbnail Photo/ poster frame
Is it possible to change a video poster/ thumbnail of the image in the share links?
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My sharing is still interrupted, even after permanently deleting Dropbox files.
I have a basic account. I had current usage of 2.52 of 3GB; was told "we've interrupted your sharing activity", which applied to all files. I read the article about why it might be happening. I was urged to upgrade. Instead I permanently deleted several items I had already deleted, in order to "empty my trash". It now…
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I can't generate links because I keep getting a phishing error message.
Hello, Please can I get some help with this persistent problem, it seems like many other users have experienced the same issue. Thank you.
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"We’ve interrupted your sharing activity because you tried to share a file that may contain malware"
I have found malware and removed it, but my account remains interrupted for more than a week. I don't have an e-mail with instructions on how to reset/clear the interuption. Can my account please be evaluated and restored, thank you