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I sent a password protected link to view files to a colleague & got a verify identity message.
I sent a password protected link to a colleague for her to review the files in that folder. When she clicked the link, she got a message that dropbox needs to confirm her identity. I have pasted the snip she sent me below. Is this legit multi-factor authentication thing or some phishing stuff? If it is legit, does she put…
Why can't we shorten shared link URLs on Dropbox?
The email in question... I'm sending a link to a client and the link is longer than the email itself. It looks so unprofessional to the extent that it looks like spam. Yes I could hide the link in html but some clients like to copy and paste the link directly from the email, for example when needing to pass on the link…
iCloud & Dropbox backup and will they result in duplicated copies?
I have two iOS devices and have enabled iCloud, which results in both devices having the same photo album. If I have photo backup enabled on both devices, will the same photos be backed up twice in Dropbox, resulting in two copies?
I can't share files or folders because of "A violation of Dropbox’s Terms of Service" message
Hello, I've been having trouble sharing a file or folder for days I always get the message: Can’t share file We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. Before I had never seen any email or notice about…
Sharing was suspended due to a violation of Dropbox's Terms of Service
Hello, I've been having trouble sharing a file or folder: Can’t share file or folder. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. I was in holiday this last 6weeks, didn’t done almost anything with my…
Shared link from client "temporarily disabled".
This has happened to me twice now! I'm a video editor and a client has shared 300GB or so of footage with me via their Dropbox, in 3 folders of 100GB or so. I copy over the first folder to my Dropbox. I then try to open the second link and it tells me: "Link temporarily disabled This can happen when the link has been…
How can I upload a video from my Mac computer to Dropbox and share it?
I have 1G video on my photos app on my iMac. Running Sonoma 14.6.1 How can I upload the video to dropbox and then share it.
Sharing best practices for tracking shared folders.
Hello team: I am uploading some training materials to my account. Several FOLDERS with several VIDEOS in each. Ideally, i could do the following: 1 - disable downloads 2 - share link to staff with out dropbox account 3 - track clicks and such 4 - have links expire at certain date. It seems that not all of these are…
Is there any way to display the links as images, where they're not jumpy on OBS?
Hi everyone, Hope this is the right board for this question. I have a streaming weather channel, and have 25 maps that are delivered through dropbox. When I try to display them and refresh, they are jumpy and glitchy on obs. Is there any way to display the links as images where they won't do this? Thanks
The option to create shared links is missing from my Windows context menu.
Hi I have read several responses regarding this issue and still no luck. Right clicking in Explorer no longer displays the options to allow me to create dropbox links. One of the responses talks about the 15 layers in windows and the need to move the dropbox files up. I wasn't clear on how to do this and was worried about…
I think the "1 Shared folder over the limit" needs to be removed.
Dropbox will soon run into serious problems if they do not lift the "1 shared folder over limit" limit. Its only a matter of time before more and more users gather more and more data within their folders and start to experience the same issues my organisation is having. I have now reached my limit, and am now putting my…
I'm getting an error when sharing a link, why?
Trying to share this link but the error comes up - the files are all there??? Suggestions? Error (400) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. [Removed as per Community Guidelines]
"Shared Link" notification appears constantly on the Dropbox desktop app and website
Hello, everytime that I connect myself on dropbox (website or app) I receive a popin (Shared Link) with 2 action buttons (Dismiss or View) that mentions that ****** shared a folder of 10 photos with me. When I click on view it generated an error. I have contacted the person that says that the folder doesn't exist anymore…
I'm unable to see folders that others have shared with me on my desktop app.
I am not sure how to word this, so bear with me, please. 🙂 My computer is a few years old and doesn't have much hard drive space, so when I went to clean up the hard drive a bit, dropbox asked if I wanted to save ram? rom? ram? by only showing my folders, not the folders for the others in my group. We have a quintet of…
We're seeing a "Something went wrong" error every time we access our shared links.
Whenever me and my two friends try to use our own Dropbox accounts to create a link to share files with friends, and anyone clicks on that link in both Chrome and Firefox, we are met with the following error message: "Error Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified.…
Not receiving verification email, so I cannot share files
I've tried changing email, I've tried adding the contact, I've received the welcome to drop box email, but I cannot receive the verification email. I am trying to share a time sensitive file so if someone on the customer support team could reach out to me to resolve this issue it would be greatly appreciated. Pretty…
Apple Mail no longer shows previews of shared links
For years I was able to see a small preview of the link when sending files via the "share" context menu and then pasting them into Apple Mail. This preview has disappeared for a few days now and nothing can restore it. Does anyone have any idea what setting this could be or what cache or Mac file I would have to delete to…
How can I add all folders to the Dropbox desktop app if didn't choose them when installing?
HI! I was asked to join my customers dropbox. And in the beginning as I was adding dropbox folders to app I chose only one folder from Webb. I should have chosen all. How can I add the other folders to show on my dropbox app now? I tried uninstalling and reinstalling but that did not help.
Create a food quality check system for my team to upload photos of food quality and meal temps
I would like to create an upload team for my culinary team that will check all of the food temperatures and quality and upload these items on a daily basis. Similar to this. AM I overthinking it?
Why can't I upload my files to a shared folder? Getting a message that my storage is full
Hello, I have gotten a link to join a shared map in dropbox. The person who shared it with me said there should be enough space to upload my files. I think he is a paid user. I use the basic plan so I only have 2GB. When I upload my files I get a notification that my storage is full and can not upload more. But I am…
Cannot open a link that was sent to me via email
I was recently sent a link to view a DropBox File. I logged in and created an sccount but whenever I press "open file", it brings me back to my Gmail Account to log in. When I log in to my gmail, I get brought back to my gmail account but cannot find the file anywhere. How do I view the file without having to log into my…
A setting for folders which allows default to "view only"
I distribute daily via link a folder which contains a number of PDFs only meant to be read. [Often I send other similar links for folders meant solely to be read.] Some of the recipients are Dropbox users, some not. Currently folder links default to editing capability. If the link gives editing capability, there are two…
How can I tell if a user has viewed files in a shared folder of mine?
I have set up a Dropbox folder with multiple files of which I am the owner and the other party has access to view (not to edit nor to share). It’s imperative (legal situation) that I figure out if this other person has opened the Dropbox folder and/or viewed the files within. The only information I can find anywhere about…
Can I prevent my clients from seeing a promotional Dropbox message when opening my shared links?
When I send a Dropbox link, the recipient is greeted with a confusing promotional message to sign up and they often give up and never see my file. This is frustrating…. Promote your service in your own space, not mine. How do I adjust this so ny recipients do not see a promotional message when they click my Dropbox link?
Shared folder with external party not showing uploaded files.
I have a shared folder with an external party. He has uploaded several documents but they are not showing on my dropbox desktop or browser. The files are showing on his end as uploaded. What can I do to see the files?
Is it possible for someone to leave a comment without a Dropbox account?
I am trying to sharing a video file via the method of creating a link, copying the link and sending it to my client who doesn't have a dropbox account. It was my understanding that a person would be able to comment by adding a timestamp even if they don't have a dropbox account. However, dropbox keeps prompting her to…
I can't password-protect my files/folders. Why is that?
Hi, I've been trying to set up a password to secure my Dropbox folder, but I can't get it to work. I followed all the instructions in the guidance, but it didn't work. Please let me know what might be the problem. I've done the step below: Login in your Dropbox account. Click the Share option beside the name of the file or…
Problem with sharing folder
How can i find (identify) subfolder i dont own in dropbox? It seems I cannot share (in edit mode) one subfolder because there are included folders / files I don't own. That should not be the case as i am administrator and own everything in this account. Any ideas what could be the problem?
Solved - Are links persistent? Looking to use Dropbox to host images
Hi community, hope you are doing great! I'm looking to use dropbox to store images for a website. In the past working with google and other services, links started to change weekly making it impossible to host images. I dont want to use my own hosting service due to innodes being consumed so fastly. I'm new to dropbox so I…
Dates of Modified Folders By Other Users Not Updating
Ever since updating to File Provider on Mac (which fixed the issue with auto-downloading of files for Adobe projects, thanks) my Dropbox folder "modified" dates on my Mac do not update when the folders were modified by other users on our team. For example, if I modify a folder, and I've sorted by Date Modified, that folder…

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