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Error when opening a Dropbox shared folder on iPhone
Hi, I've shared a Dropbox folder with a friend and it opens ok on his PC but when he tries to open it on his iPhone he gets this error message, "Unable to access strictly necessary cookies. The website might not function correctly" I'd be grateful for any advice on why this is happening and for any ideas on how to solve…
I'm being asked to log in to access a shared link
Hi, Someone has shared a document with us, but when I try to open it it asks me how to log in via different options. None of them are working, how do I get into it?
File request keeps giving me a "the following characters are not allowed" error.
Has anyone gotten an error message when you want to send a folder to request files? I am getting this but I am not using any special characters at all!
We’ve interrupted your sharing activity because you tried to share a file that may contain malware
I have the Dropbox Advance account and I got this notice from Dropbox yesterday: Can’t share file We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this. I never got any email to get this resolved. I have been trying to…
Can I have someone uploading files to a file request, add a description as well?
How can I capture descriptions for individual photos through the file request feature? I'd like to add an additional response other than name and email.
Some folders aren't syncing to Mac device, but they are syncing to Windows and Linux
Hi Everyone, I'm on M3 Mac, with the most recent Dropbox app. I noticed that specific shared folders will never show locally, in the file system, despite being marked for syncing. Tried both versions of Dropbox app, with and without the new File API. Reinstalled, redownloaded, redid everything I could think of - the result…
File Request option missing on macOs after File Provider update
Hello Since I've updated to File Provider on my MacOs Desktop App, I'm not seeing the 'Request Files' option after right-clicking a folder. I can still request files for each specific folder via the website file request form, but the ability to right-click and request files directly from the folder that you wanted just…
Ftp support and shared links question
Two questions: 1. Can I ftp a file directly to my dropbox folder? 2. Can clients access that file directly via a link embedded in my (proprietary) software?
Can I have people without accounts upload to mine?
I have a design business and would like to have my clients upload their images to a folder in my account. Is there a way to do this without having them sign up for an account? If I was reading it correctly, I should be able if I shared a link with them, but I think it is still asking them to sign up or in. I have a Dropbox…
Can I connect my hard drive with Dropbox?
Hi, completely out of date old person here. When I signed up for drop box (free), more than 10 years ago there was a connection between folders on my hard drive and drop box folders. I could see that they were linked since they were in a drop box folder and if I modified my hard drive folder that modified the folder in…
We can't share any files due to supposed phishing content
All day and without exception when I try to share any file or folder associated with my Business Dropbox account I get the following error "Can’t share file. We’ve interrupted your sharing activity because your files might contain phishing content." No idea what this is about and can't seem to find a fix, or even reply to…
How do I delete a file someone I don't know shared with me?
How do I delete a file someone I don't know shared with me? Someone shared a video with me and it's in my account. There are not options to delete, hide, or remove it. I don't recall getting a notice - I just came looking for another file and there it was. How do I get rid of it. It's labeled as "Shared with You". It…
Security concern: my full name appears on public folder links.
I have just noticed that when I share a folder with a view only link if somebody accesses that link via a browser it displays my full name to the person with the link. I'm not happy with this and consider it a privacy issue. Is there a way to change it? It could happen with individual files and in apps too, I haven't…
Can't add shared folder even with sufficient space
I was invited to a shared folder that I'm trying to view and edit. When I try to open this folder or add it to my Dropbox, I am sent to the "out of space" page and prompted to upgrade. I am not out of storage space—I have 24.88gb of free storage, and I am only using 10.66gb of storage. The shared folder is not 14gb large.…
How to assign a new owner to a shared folder when the previous owner is gone/can't be Identified
Hi there! How do I find out who is the Team Admin for a drop box shared folder that doesn't seem to show one? Our team has had some turnover and we're not even sure that the person who set it up is still working for us but out of the 21 people who have access to my folder all of them show as "can edit" and no other…
Can I give edit access to a top level folder but view-only to one of the subfolders?
I have a folder that is shared with 15 members and all 15 have edit permissions. All subfolders are set to edit, but I need to change one subfolder to view only. When I use the manage permissions option to change a member of the subfolder to view only I get a message that says I have to change the permissions of the parent…
Can't access some files through the app
For some reason, I am not able to view the last few months of shared files through the desktop nor the phone app. I can only see them through dropbox.com. I have plenty of space left on my plan. Any suggestions?
My shared folder locally doesn't have a green check mark. Why?
Good morning, I'm havind problems with one of my shared dropbox folders. I do not get the normal green check mark on any of the files and folders within the shared folder that is giving a problem. With other shared folders I do not have this problem. Also when I'm working in the folder that is giving me problems, I…
How can I get users to upload files to a specific Dropbox folder?
* I want users to be able to upload files to a specific Dropbox folder from my website. * Problem: I’m unsure about the best way to set up this integration and ensure it’s secure.
Dropbox pulling incomplete excel documents
Hello, One of my employees are having an issue with their laptop concerning excel and Dropbox. We use Dropbox for our field technicians to pull excel spreadsheets to complete a daily report. This spread sheet is a template that they add their data into, and then save to another folder within their Dropbox. They've…
Is there a way to choose which account a folder shared with me will go to?
I have two accounts, a business account owned by someone else, and a personal account owned by me. When I have a client who shares a Dropbox folder with me, it ALWAYS goes into the business account. I asked them to resend the share link to the email address associated with my personal account, and it still went to the…
Recipients of my link are getting an error - how can they gain access to the content?
Hello, When people click on my link in my marketing e mail, an error page appears . How can I do to allow people receiving my link to have access to it ?
Copy link button creates an edit link on a view file
I made a folder that has a view link. When clicking the copy link button, it enables an edit link which I do not want, I want it strictly view only. Is there a way to change this default action? How do I get a view link again?
How can I remove a member from a shared folder and delete their folders/files from their computer?
Hi all, I want to remove a member from Dropbox and ensure the files are deleted from their computer, but there is no option to "Let XXX keep a copy of this shared folder". How can I be sure that the unshared folder is removed from the user's hard drive? Thank you.
Embedding Images in eBay
Sorry if this is covered elsewhere, but I haven't found it. For years I have embedded Dropbox images in eBay listings. Under the old system, the link created by Dropbox looked like this: https://www.dropbox.com/s/3fdhrtekku1nne8/AP_Zofia_White_Dress.jpg?dl=0 This code would then embed the image in a description: <img…
Move all files and folders from one Dropbox account to another as admin.
We acquired a company that was also using Dropbox and I need to move all the content from that account to our main account and delete that account. There are only 10 users in the account and as Admin I have been tasked with moving everything. I tried doing it using the share folder between the 2 accounts, but I am unable…
File access request on a shared file
I got a notification where someone is asking for access to a file that I made so that anyone can download. Why and how does this happen?
How can I share a folder without other members seeing each other, or sharing a link to the folder?
I want to share a folder with multiple people. I don't want them to be able to share it with others, and I don't want them to be able to see the information of others with whom I have shared the folder. So far, I can only find two ways to share a folder: (1) Invite people to the folder via email meaning they can’t share…
Error 400 when opening a link someone sent to me
I can not open a link received from other. It shows error 400. It is a link for pictures.
Why do .zip files are unzipped when sharing? Person receiving the file says it's already unzipped.
When I upload a zip file to Dropbox the person I'm sharing with receives the file already unzipped. I need it to stay zipped.

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