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Error 500 when trying open shared links
Is this genuinely fixed? Now when I visit links to individual files—folders seem to work fine and these are not links I tried when the site was down—the file preview pops up as expected and then is almost immediately replaced by the error screen. I have cleared my cache multiple times, I have restarted Safari and I have…
Someone shared a folder with me, but apparently it merged my account into a Business one.
I have a free drop bix account. Clients have shared their folders with me, and all of a sudden when one client "E" added me to her drop box, all my dop box files (personal & business) PLUS shared folders from one of my clients are all under "E's" drop box, but I have my own folder under my name. Her subscription ends…
Dropbox Transfer slower than regular Sync
Hi there, I'm wondering why the upload speed for a Dropbox Transfer is so much slower than using regular Sync? It quotes me about 4 hours to process a 96GB folder, while regular Sync uploaded the same folder in about 15 minutes. I'm on 1gbps fiber. Thanks!
Please remove the "Login/SignUp" dialog box when accessing a shared link.
I am an event photographer, & have up until now used dropbox to share photos with clients. Dropbox now tries to trick people into signing up, when they click *download only*. This is a horrible feature, & has caused me no end of aggravation, when dealing with non tech savvy customers. Please make 'download only' mean just…
Creating a link and using it for QR code makes the pdf invalid
I uploaded a .pdf into dropbox and created a link to share it with others. Then used that link to create a QR code. When I share the link directly, all is well. When I share the QR code, I get a message on my (android) phone: "Cannot display PDF (name_file.pfd is of invalid format)" People will only be using the QR code on…
Link Sharing Failure
I am trying to share a link to a video file - something we have done every week for years now. For the first time ever I am getting the below message. I have followed the instructions and found no known incidents. Heading back to home was not terribly helpful suggestion! Does anyone in the Community have any idea what I…
You've hit the limit of invites you can send per day. Try again in 24 hours
I attempted to send one share today and got this message. I am on a basic account, what is the issue and how is it resolved?
The option to send a photo to Dropbox while in my camera roll is gone after I updated my app.
The option to send a photo to Dropbox while in my camera roll is gone after I updated my app. That is my most used send feature. It’s not even showing in the options to add it back. How do I fix this?
Why was I redirected from a link given to me, to my own Dropbox account?
I was given a link to a dropbox account owned by a public-supported radio station I am associated with. When I clicked on this link, I was shunted to my own dropbox account. How did this happen? How can I prevent this from happening? I desperately need help. Anyone?
Publicize (and display!) the Dropbox Transfer 10,000 files limit
Had to go searching to figure out what Dropbox Transfer's extremely generic "Couldn't add some files" error might have meant and found this thread from two years ago wherein after much struggle the Transfer team was happy to point out there is a completely-unpublicized 10,000 file limit (which includes files in sub-folders…
What happened to the "send a copy" option? I can no longer see it
We've been using Dropbox transfers for some time now almost every day by going to the black "share folder" button in the upper right corner when in a folder, using the pull down menu from the "share folder" button and selecting "send a copy". This morning I find that that option is gone and the work around that I know is…
Where can I see a list of my shared folders?
It used to be that I could see my list of shared folders on the main page when signing in to Dropbox. I needed that to track what I have shared and to unshare when a project is complete. I can no longer find that list. All I see is a list of shared files that I can add to Dropbox. They are all very old. I don't know what…
Is there a way to have a shared folder with a view-only file inside of it?
I'm trying to have all of the files in one spot and was having trouble with the shared files being able to get edited without being in a folder. Is there a way to put a view-only file in a shared folder or is everything in there able to get edited?
"File doesn't exist" error when opening Dropbox link
I am attempting to access a course link that’s through Dropbox. I receive an error that advise the link does not exist.
Share unique links between Users
It has recently come to my attention that links created by a user are unique to the user. When that user no longer works in the company and we deactivate the account, so do the links. We have thousands of links shared on our online database (educational materials) and we're looking for a solution to be able to pass-on…
Can I link the same file across multiple shared folders and have them sync with each other?
I need to link the same file across multiple folders within Dropbox so that they all sync and update when changes are made to any one version of the file. How can I do this?
We've shared an Excel file with other users, but they can't edit it in Excel
When someone opens a dropbox excel file that has been shared with them, it seems they are not able to edit in excel, unless they download it, or save via dropbox. How would someone be able to edit the file and have it show up for everyone that the file is shared with?
Remove "Login/SignUp" Dialog box from shared link download
Currently, when I send a client a link to download a file using the Dropbox share file functionality, they are directed to a preview page. When they click the Download button, they are presented with a dialog box prompting them to sign in or sign up for Dropbox. At the bottom of this dialog box, in text that more closely…
Shared excel file not updating on my end
I've shared an excel file via dropbox sharing and I saw that the person opened it but they edited it and I'm not seeing their edits. I've shared exactly the same way with others and I'm seeing their edits. He sent me a screenshot and it looks exactly like it should but I still don't see anything. I can see when others are…
Organizing Shared Folders
I have a lot of folders from different companies sharing different folders with me. I tried to make a folder for each company to put all the folders by the same company in their corresponding folder but when I do that (I created regular and shared folders) I am the only one with the access. What am I supposed to do to…
Using Dropbox in China, is this possible?
Will I be allowed to use Dropbox in China went on holiday for two weeks as I’m not sure if it’s been banned looking at a church I did it looks like it’s Band and it be a lot of hassle having to do it when I get back home instead of doing a daily update from the mobile app when I’m on Wi-Fi
Can Dropbox sync on a Network Share?
Hi. Just curious into asking about syncing a Dropbox agent to a Windows network share to allow other people to access and modify files. The idea was to have an agent sat on a Windows File Server, sync the Dropbox agent to a specific folder and make it a network share for other people to use files within. I am aware this is…
Option to create QR Code is missing
Hello, A few weeks ago I created PNG photos with QR codes directly from the folders I wanted to share om dropbox.com. Today I tried to do the same and the option to create and download a QR code is gone...How can I fix it?
My account is banned from sharing files, why?
I was banned from sharing files from drop box. Just a bunch of college admission PDF's with the following msg. "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement" I am not an active drop box user but share file…
Copy Link button creates edit link, not a view link. It used to be different.
Couple weeks or months ago, when you click on Copy Link, while browsing in your folders, it created view link (/sh/), now it creates access link (/scl/) which creates issues and confusion with our external clients, who now click on buttons they shouldn't click on (like requesting to join the team or access to the folder).…
Can no longer copy folder link from Mac OS Finder
hello, Mac OS Ventura 13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled the app, no dice. thanks.
Links created on the computer and pasted in Excel don't work
Hi I have a spreadsheet that contains dropbox links. I use Excel on the web in creating and editing. When my colleague edits the spreadsheet she will use the desktop version from the "open with..." menu. When she attaches a dropbox link via the desktop version it doesn't create a valid link. I noticed that when that link…
Shared folder status after owner deletes the account
Account holder who has created shared folder has deleted their Dropbox account and I am still able to access the shared folder content and edit them/delete the files. However, I cannot permanently delete the files inside the shared folder. What happens to the shared files if I remove my access from shared folder, since…
I can't share any files due to a violation of the Terms of Service
Hi! I am encountering this error and can't find any articles on how to solve it. I'm thinking of subscribing to a plan, but with this issue, it's just impossible to continue using my account.
Wedding Photo Storage for Guests with QR code
How do I set up a folder for guests at a wedding to upload their photos from the event to? I would like to make a QR code to place on the tables so guests can easily upload their moments from the wedding. Thanks

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