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Publicize (and display!) the Dropbox Transfer 10,000 files limit
Had to go searching to figure out what Dropbox Transfer's extremely generic "Couldn't add some files" error might have meant and found this thread from two years ago wherein after much struggle the Transfer team was happy to point out there is a completely-unpublicized 10,000 file limit (which includes files in sub-folders…
What happened to the "send a copy" option? I can no longer see it
We've been using Dropbox transfers for some time now almost every day by going to the black "share folder" button in the upper right corner when in a folder, using the pull down menu from the "share folder" button and selecting "send a copy". This morning I find that that option is gone and the work around that I know is…
Where can I see a list of my shared folders?
It used to be that I could see my list of shared folders on the main page when signing in to Dropbox. I needed that to track what I have shared and to unshare when a project is complete. I can no longer find that list. All I see is a list of shared files that I can add to Dropbox. They are all very old. I don't know what…
Is there a way to have a shared folder with a view-only file inside of it?
I'm trying to have all of the files in one spot and was having trouble with the shared files being able to get edited without being in a folder. Is there a way to put a view-only file in a shared folder or is everything in there able to get edited?
"File doesn't exist" error when opening Dropbox link
I am attempting to access a course link that’s through Dropbox. I receive an error that advise the link does not exist.
Share unique links between Users
It has recently come to my attention that links created by a user are unique to the user. When that user no longer works in the company and we deactivate the account, so do the links. We have thousands of links shared on our online database (educational materials) and we're looking for a solution to be able to pass-on…
Can I link the same file across multiple shared folders and have them sync with each other?
I need to link the same file across multiple folders within Dropbox so that they all sync and update when changes are made to any one version of the file. How can I do this?
We've shared an Excel file with other users, but they can't edit it in Excel
When someone opens a dropbox excel file that has been shared with them, it seems they are not able to edit in excel, unless they download it, or save via dropbox. How would someone be able to edit the file and have it show up for everyone that the file is shared with?
Remove "Login/SignUp" Dialog box from shared link download
Currently, when I send a client a link to download a file using the Dropbox share file functionality, they are directed to a preview page. When they click the Download button, they are presented with a dialog box prompting them to sign in or sign up for Dropbox. At the bottom of this dialog box, in text that more closely…
Shared excel file not updating on my end
I've shared an excel file via dropbox sharing and I saw that the person opened it but they edited it and I'm not seeing their edits. I've shared exactly the same way with others and I'm seeing their edits. He sent me a screenshot and it looks exactly like it should but I still don't see anything. I can see when others are…
Organizing Shared Folders
I have a lot of folders from different companies sharing different folders with me. I tried to make a folder for each company to put all the folders by the same company in their corresponding folder but when I do that (I created regular and shared folders) I am the only one with the access. What am I supposed to do to…
Using Dropbox in China, is this possible?
Will I be allowed to use Dropbox in China went on holiday for two weeks as I’m not sure if it’s been banned looking at a church I did it looks like it’s Band and it be a lot of hassle having to do it when I get back home instead of doing a daily update from the mobile app when I’m on Wi-Fi
Can Dropbox sync on a Network Share?
Hi. Just curious into asking about syncing a Dropbox agent to a Windows network share to allow other people to access and modify files. The idea was to have an agent sat on a Windows File Server, sync the Dropbox agent to a specific folder and make it a network share for other people to use files within. I am aware this is…
Option to create QR Code is missing
Hello, A few weeks ago I created PNG photos with QR codes directly from the folders I wanted to share om dropbox.com. Today I tried to do the same and the option to create and download a QR code is gone...How can I fix it?
My account is banned from sharing files, why?
I was banned from sharing files from drop box. Just a bunch of college admission PDF's with the following msg. "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement" I am not an active drop box user but share file…
Copy Link button creates edit link, not a view link. It used to be different.
Couple weeks or months ago, when you click on Copy Link, while browsing in your folders, it created view link (/sh/), now it creates access link (/scl/) which creates issues and confusion with our external clients, who now click on buttons they shouldn't click on (like requesting to join the team or access to the folder).…
Can no longer copy folder link from Mac OS Finder
hello, Mac OS Ventura 13.0.1 (22A400) - when I right click on a folder and select "Copy Dropbox link" nothing is copied to the clipboard. I have restarted Finder, restarted the machine, reinstalled the app, no dice. thanks.
Links created on the computer and pasted in Excel don't work
Hi I have a spreadsheet that contains dropbox links. I use Excel on the web in creating and editing. When my colleague edits the spreadsheet she will use the desktop version from the "open with..." menu. When she attaches a dropbox link via the desktop version it doesn't create a valid link. I noticed that when that link…
Shared folder status after owner deletes the account
Account holder who has created shared folder has deleted their Dropbox account and I am still able to access the shared folder content and edit them/delete the files. However, I cannot permanently delete the files inside the shared folder. What happens to the shared files if I remove my access from shared folder, since…
I can't share any files due to a violation of the Terms of Service
Hi! I am encountering this error and can't find any articles on how to solve it. I'm thinking of subscribing to a plan, but with this issue, it's just impossible to continue using my account.
Wedding Photo Storage for Guests with QR code
How do I set up a folder for guests at a wedding to upload their photos from the event to? I would like to make a QR code to place on the tables so guests can easily upload their moments from the wedding. Thanks
I see No Access screen when I go to the link received from the other team member.
I see No Access screen (image below) when I go to the link (generated by right-click and Copy Dropbox Link function on Mac) received from the other team member. If I make the link, it works. There is a shared folder, and I'm a team member with full access. All worked fine before, but I started to see this screen today. The…
Sharing with non-members asks them to download the Dropbox app.
I follow the instructions about sharing files with non Dropbox users, but when they receive the files, they are asked to download DropBox app. Please advise.
Sharing is restricted error when I try to share my content.
Sharing error, hello I get this error when want to share 10 photos from my dropbox.
I can't restrict others from sharing my link, why not?
I don't like that when I send a link to someone, they can then share it. I've looked and researched and I cannot find a way to turn this off. I want to be able to send the link to someone, but then them Not be able to share that link with anyone else. I visited the link itself from a private browser to see what it looked…
I get the message that my files might contain phishing content
I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content" Relevant Facts: 1) File does not contain phishing content. 2) I haven't used dropbox for about a year, so I'm not over any limits. 3) File is legal content, legally obtained. 4) File…
I don't see the updates another user's making in my shared file
I am the account holder, and have created and shared a file. The other person has updated the file, but the updates are not syncing with my computer. I have deleted and reinstalled the Dropbox app on my computer, but it still is not syncing. The account is well under the limit. The other individual and I work together…
When I copy and share a link, it cannot be clicked on to access the folder.
When I copy and share a link, it cannot be clicked on to access the folder. I was able to copy and paste to a new browser tab, but when I email the link, the recipient is prompted to sign in to verify their identity. I tried sharing the folder, and they were still prompted to sign in to dropbox. We are bidding on a project…
Recipient of shared link is being requested to log into Dropbox account
Hi I am trying to share a DropBox link to a folder containing photos, from my MAC (using Monterey OS). I am using the Browser version of DropBox. No matter what I try to do the email recipient of the link is asked to log into her DropBox account. I have re-read many articles on this problem but I can't seem to crack it.…
Correcting spelling of a contact's name
I'm sure it's very simple, but I can't find how to correct a misspelled contact's name in my DropBox contacts or even how to remove it and start over. Help, please?

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