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Just got invited to a Dropbox team. The shared folder is above 3gb. I need a payed plan to access?
I got an invitation to participate on a folder from a company that i´m working with. I´m on a basic plan (just joined). The folder has over 3gb and it doesn´t allow me to access it - basic plano offers 2gb free. The only way to access the folder is by upgrading my account? Or is there a specific setup that the comapny with…
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Can't share files - "your files might contain phishing content" error
Please help. Every time I try to copy a link to share a file I get this notification. "We’ve interrupted your sharing activity because your files might contain phishing content." This has only started here recently and does it with every file I try it with. The file I'm trying to share is an empty folder, so that others…
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How can I see files that someone else shared with me in my Dropbox folder?
I can see all my files in finder on a MacBook pro but I am not able to make files or folders shared with me by others there, only in browser. How do I make those visible without the need to log in on a browser?
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I cannot drop files into a shared link
I cannot drop files into a shared link. I can see the files and download but cannot replace with updated file?
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File request, visibility of files between people who have gotten the request.
If I’m sent a file request, will my uploads be visible only to the requester, or can others who received the same request also view them?
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How to acces a shared folder that is bigger than my current plan ?
Hi, I cannot access a shared folder online that is 43 Go and my current plan is 2 Go. I tried opening it on the desktop version but I can't find the 43 Go folder. I have a smaller folder that I can both access online and from my desktop. Thanks in advance for your help,
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I am the owner of a shared folder. How do I remove my access without making a new owner?
I am the owner of a shared folder for an organization with which I am no longer affiliated. How do I remove my access to the folder without making a new owner?
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"We’ve suspended your sharing activity" - how can I resume sharing?
I got this message a long time ago, and I understand the issue. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. Now, I already re-organize how we use dropbox and would like to continue using it properly with…
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Access to my files when my Dropbox account is full?
Hi, I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are already there in order to donwnoad them on my PC. What should I do? Thanks a lot
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How can I share files without giving access to my account?
I’m looking for the best way to share photos of my kids with my ex without giving them access to my account, and vice versa. Any suggestions?
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Why can't the recipients of a shared link access it from the web, but are asked to open the app?
I have a dropbox account and use it on on my iOs apps as well as app on MacBook and iMac. I want to be able to share the documents in one folder with a few people (Advance Healthcare Directive, POA, will, emergency instructions, etc.) but I don't want them to have to have the app on their iPhone or computer, but to view…
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Shared folders shouldn't occupy your own Dropbox space.
I find it extremely unfair that all people have to pay for accessing a folder. If one person pays extra to be able to store large amount of files, why people who this folder=is shared with have to pay for it too? Make it only available through web app and not visible on desktop- but don't ask me to purchase extra space for…
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How can I access a shared folder using a free account?
Help! I have a client that uses Dropbox and has shared a folder with me (4 GB currently). In order to access the folder, Dropbox said I need to sign up for an account. I signed up for a free account but now Dropbox is saying I can't access the shared folder because it is too big. Do I really have to buy a silly account to…
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Order/sorting of folders and files in our subfolders changed
I compile/update a Dropbox table of contents for a club I belong to. Subfolders and files used to be co-mingled together in alpha order within the main folders. Now the folders are listed first (in alpha), then the documents below them (also in alpha).....the folks who have admin rights say that nothing changed.
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Why do I need to approve shares and transfers for other users to access the information?
I am an attorney who uses Dropbox to share information I am required to share by the Courts. Unlike previous iterations of Dropbox, I am now unable to share/transfer a file or folder without remaining at my computer to approve the share/transfer when my Client or Opposing Counsel/Opposing Party attempts to access the…
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"Couldn't Save Content Please check your internet connection and refresh the page" error on my iPad.
Every time I try and save a file on my iPad to Dropbox I receive the error message "Couldn't Save Content Please check your internet connection and refresh the page." My internet connection is fine! HELP
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Why does someone need to register to Dropbox to view a shared link?
I sent a file to someone successfully but the second time she said Dropbox wants her to register. Why the difference? How do I re-send so she can receive on the free account?
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My friends got a message to join Dropbox when viewing a shared link
Pro's: Dropbox did exactly what I wanted. Sending a link of a .mpg cloud file slideshow video to a bunch of my friends. They just clicked the link in the email and enjoyed my video. Con's: Well not exactly. Those without Dropbox account got WEB login page. In a number of places in Dropbox documentation it say "No account…
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I can't share some files with other users, why?
Certain files cannot be shared. When I am trying to select a file, it is not highlighted. Below the file it states “only me”. So I’m thinking that is the issue and I cannot figure out how to change it. Can anyone offer tips?
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How long does it take for a shared file to show up in the Sharing tab?
How long does it take for a file shared with someone to appear under "Shared - your shared files will appear here so you can find them easily" I shared a file 6 times today and it has not yet appeared in the "Shared" section. Perhaps it is not considered "shared" until the other side lets you know they've received it.…
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Why are files shared with me opened through a web browser?
Why are files shared with me opened through a web browser? At the same time, the files that I created (Excel, Word) are opened using Windows (Microsoft Office 2016)? What should I do so that the files shared with me can be opened using desktop version of Microsoft Office?
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Unable to access the shared folders
Hi Team, One of my client has added me and invited me for her family plan of dropbox. She has uploaded folders on the dropbox but I cannot see such folders. Can you please assist me how I can see those folders.
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How do I unselect the "Join the folder" option & delete 5 videos from my storage?
We use Dropbox only because that's how the company that digitizes our old 3/4" videos provides the link. The first 3 times I used dropbox to download the videos to microsoft files it was quite simple: I just tapped download either in the upper left corner or download to the right of the video line. Depending on the size of…
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Why does a shared folder not share quota?
I just got off a chat with one of Dropbox's representatives. In short, I have a Dropbox professional plan and I created a separate folder for each of my students. Yesterday, one of my students got a message that her account is "full" despite me having two and a half terabytes of free space left. Well, guess what, space is…
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Is there a way to see how many times my link was opened ?
Hi, does someone know by any chance where I can find the following information: How many times my link has been accessed and the general location of the viewers ? Thank you so much 🙂
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Sharing a file via mobile phone text messages
I would like to send a link to a recipient by text message that would allow the recipient to view a video on the mobile device. So simple. Why can't this be done using Dropbox? This mainly applies to Android, which limits the file size that can be sent by text message.
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Dropbox Transfer - a missed opportunity
Unfortunately I have not used Dropbox for many years because transferring a file was so complicated for the recipient. It has always been unclear (to the recipient) how to manage the link and whether they need to open a Dropbox account, etc. It's a pity that I cannot send a movie to my friend's mobile device and have them…
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It says I need to request access to a folder although the correct email address has been invited
Hi! I'm trying to download some photos and when I click on their link it tells me to request access. It says that 'email' was given access but I'm signed in as 'email'. But they're both the exact same email?
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Can a customer star or highlight a file in a folder?
hi all is there any way to let my customers mark a favorite of photos to start editing them , like putting a stars or highlight the photos that they need to edit
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Sharing is currently suspended
Hello, I am trying to revive my Dropbox account after years of stagnation (doing the cleanup here at the moment). However when I tried to share a folder (super innocent, containing just a bunch of PDF's), I get We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use…