Mobile

Rename new file if a file with the same name already exists.
When I try to save a file with a name already taken by another file can the first file be automatically renamed rather than replacing the already existing one
Microsoft 365 can't save edits on files from Dropbox - Android
I can't edit excel files stored on Dropbox from my Android device. instead of saving the edits, a new file gets created every time I save the edited file. this is what happens: 1) I open Dropbox app and navigate to a folder with Excel file ABC.xlsx in it 2) I click (touch!) the file, then it gets opened in Dropbox in…
Read .msg files on Android
Apparently, It is not currently possible to read copies of .msg files from Outlook that are stored in Dropbox when there is an attempt to view them in the Dropbox app on an Android phone. This is enormously inconvenient. They are visible in Dropbox on a computer. I don't have a tablet so I know if the problem exists in…
I no longer have the option to scan a picture on my mobile.
The option to scan a photo from my camera roll is not there today(5/24). I used that feature yesterday(5/23) and I use that regularly to make pdf documents from pictures to save as receipts that I’m sent. Please tell me it’s coming back or I will have to find another program to use.
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tells me to save a copy, when trying to do that I get the same error message. Up until the day before yesterday everything worked…
Wanting to make a family photo site...
How to: Create a photo file storage/sharing site where family members may ADD, COPY, comment on a large number of photos. It sounds like something that DB does already- but I don't quite know how to start it up. ?? Ideas, comments please. I have my own website where I wanted to do this task- but as I said above, sounds…
app musicbox
I use on my iphone Musicbox to play music from dropbox. After the iphone update the app is malfunctioning: after one track it returns to the main menu...
Not all iPhone photos are syncing in Camera Uploads
I have Camera Uploads set up to sync all photos and videos from my iPhone. I am noticing there are older photos and videos from 2020 that are not being brought over. How can this be fixed?
Files not updating from Mac to DropBox
I have Dropbox Basic loaded on my MacBook Air and my iPhone. My files and folders are loaded and accessible on both. But, when I make a change to my documents on my laptop, the changes are not saved/uploaded to Dropbox. To try to correct the problem, I have Quit, Uninstalled/Reinstalled Dropbox, made sure my file…
Getting all music off my iphone and transferring it to my dropbox folder.
Hello all, quick question. The good folks at the help center don't have the answer to my question. I have read you can transfer all your music off of your iPhone (both apple and personally owned music Cd's etc.) I have lost my old hard drive that had all my music media and only have what's left on the phone. Is this even…
Dropbox app crashing on Android 11
Hi, I just changed my old phone for a pixel 4a, with android 11, and I can install the dropbox app from the play store just fine. The problem is that I can not open it. As soon as it shows the dropbox logo it stops working. I know this is still a really new version of Android, I just wanted to know if that is a known…
Please Help! excel file seems to be too big for it to work on dropbox anymore
Hello, I have a massive excel spreadsheet in a shared dropbox file that freezes or breaks anytime I go near it with a PC laptop or smartphone. Even causing my computer to completely freeze-up or black screen. What can I do to make it work again? Would splitting the file in two do the trick? Any suggestions or a fix would…
Upload failed via mobile
Hello since view days I can‘t upload my fotos with Dropbox App from Iphone. I always get this info: „upload from VV.jpg not possible. File Name Could be invalid“ I tried several Fotos and diffent file names always get this Info and can‘t uplaod. Thank you for help. Best regards Christoph
Slow search for words on file at Dropbox app makes the app freeze.
Hi, about a month I'm having issues on freezing on searching for words on any file at my dropbox app version 328.2.2 on Android. When I hit the search bar for searching for a word like "family", and start typing the word ,it starts to freeze for each letter I type, it goes so slow that is unsuable. Typing f-a-m-i-l-y takes…
Downloading music files from Dropbox to my phone.
I am trying to download music files to my Android phone so I can play them with a music app. I thought I had figured out a way on my old phone, but it does not seem to be working with my new model. I know there's a way. Can you guide me?
Dropbox iOS app playing audio twice (double); glitch still present after latest UI update
I use Dropbox for audio playback a lot, mostly MP3 files. This audio glitch (explained in more detail below) has been present in the iOS Dropbox app for a long time now. After a recent UI overhaul the new iOS interface looks great but the doubled audio glitch is somehow still unresolved. In fact, it’s worse now, since it…
Please stop asking if I want to upload photos
Every time I login in the app I get asked if I want to upload my photos. I do not and never will. But there is no possibility to say: ‘stop asking’ so it totally drives me crazy. I can only say: ‘no’. So the app keeps asking me. Please fix this. It’s driving me insane.
Where are the offline files stored on Android?
W jakim katalogu Dropbox zapisuje pliki offline na Androidzie? In what directory does Dropbox save offline files on Android?
How can I clear Dropbox notifications?
I have two questions: 1. How can I clear Dropbox notifications? I am using the latest version of Dropbox on my iPhone 10 (it was updated recently). The Dropbox app keeps show a "2" on the notifications icon in the upper right of the Home screen. When I tap on that it shows 6 unread notifications. When I tap on any of the…
Dropbox update android
Dropbox will not allow files to be opened, says needs update. Cannot see how to update the app.
mobile app - photo viewing
i was hoping the community could help: on my phone app: when i view my camera uploads, or any picture, they come up with the white section at the top and bottom (top section has the file info, and bottom has the options such as 'share' or edit, etc). if i want to view my photos by swiping (left or right) these white…
On deleting potentially infected file from Dropbox.com
My antivirus detected a file on Dropbox as a virus and deleted it drom my computer. However Dropbox on my computer is not currently signed in, so I deleted the file from Dropbox manually first on the android app, and then I emptied Deleted items on Dropbox.com in a mobile browser. I just want to check was this safe fir my…
Photos from shared (work) folder showing up on iPhone Dropbox Photos
Hi all, I went to sync my personal iPhone photos to Dropbox Camera Uploads this morning and was shocked and worried to see that photos from one of the shared folders I belong to are showing up on my iPhone in the Dropbox app! They don't show up in the iPhone Photos app but they are in the Dropbox app when I click Photos.…
How to stop photo backup?
I do not want Dropbox to backup my photos. What do I need to do in my settings to get Dropbox to stop?
Is it safe to clear my cache on Android? Will that delete my files?
I need to clear space on my android device there is a button of "clear data" in the "application infos" on the device it will clear for me around 1.50 GB my Q using this "clear data" button will free space on the device only or will delete files on my dropbox?? thanks in advance
Can 'camera uploads' upload photos only from my camera folder?
Hi, is there a way to automatically backup my camera roll from Android to Dropbox? I only want to backup the photos I take but cannot stop it from uploading every photo in every folder. 😔
Search by tags in mobile app
I checked if this topic exists and didn't find any specific answer to my issue. I'd like to start using tags but to my surprise, I can't search by them in Dropbox mobile app. On the web, it works but not on mobile so looks like there's no point for me to waste time tagging my images to then not be able to take advantage of…
Uploading photos
How. Can I control the photos that Dropbox offers when I ask to upload on my phone. It has picked utterly randomly, repeated, lost any chronology and is showing deleted files. What is worse is that other apps are now showing the same selection! Help please!
"Display Limit Reached" message when trying to view my photos
Hi--- I keep all my photos on Dropbox. It's usually great-- I open the app and scroll back and go back literally years and years and years. If I want to see a photo from November 2014, I could usually just scroll back there (it takes a while, but always worked). Today, when I went to do that, I got to the end of 2019 and…
My iPhone pictures are downloaded to Dropbox.
All my iPhone pics are automatically downloaded in my Dropbox. How do I disable this but still keep the pics on my phone?

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