Mobile

Unable to autofill login with the Passwords app on Android
In the Android settings I am unable to set Dropbox is one of my password providers so while I'm inside of another application I'm unable to autofill that section from the keyboard menu. Also I'm having issues getting back into the Dropbox application if I open it and then move into a different application and then go back…
Change view settings in Android app?
So my Android app apparently just updated, and...ew. The recents/starred page I rely on is all thumbnails now, doesn't even display edit times. Is there a way to view it similar to the old format, like a list...?
Are we no longer allowed to upload music?
I haven’t been actively using DropBox for over a year. I have some music files of my own original music that I recorded and want to share with others. In the past, this was easily accomplished. I still have a number of my songs saved on DropBox. Now, I’m finding that DropBox will not allow me to upload any new files other…
How to upload a photo album to Dropbox on my iOS device?
Can someone please explain to me how to send an album from your iphone photos to dropbox?
Accessing Transfers from an iPhone
How can I access my "Transfer" files, on my iPhone, using the dropbox app? It appears that the app doesn't even track the "transfers", but rather only the good old fashioned dropbox files.
Camera uploads number on Dropbox don't match up to camera roll
Hi there, I am helping someone set up her Android phone to back up to Dropbox automatically. The number in Dropbox (5193) does not match what is on her camera roll (12K+). It took only a few hours to upload these, however, when I did my first Dropbox upload it took more than a week to upload 20K+ from my camera roll. I…
Scan Document to JPEG
Anyone know how to save a scan document as a jpeg? The only option I am getting is file type PDF or PNG..... Needing scan document saved as a jpeg and not an HEIC...
Camera upload failing
New PC, Windows with Swedish language (my old PC had English OS). Cable-connecting my Anroid/Samsung Galaxy S9 to the PC. I get the Dropbox "splash screen" and choose to Start Import. Then I get an error message (in Swedish, but roughly translated "Upload failed for some photos or vi..." (truncated). I have checked so the…
Using full screen view of PowerPoint on iOS (iPad) jumps between slides
I have a problem where using full screen on a PowerPoint (.pptx) presentation will show me a different slide than what I started from. This behavior gets worse the more slides the file contains. As an example, going into full screen (by tapping ones) on slide 20 will land you in between slide 24 and 25 in a file of 45…
Downloaded videos onto iPhone become distorted
Hi. I have videos that play correctly in Dropbox. When I save them to my iPhone, they become distorted. I have other videos that I can download with no problems. I am using PowerDirector for media creation. Thanks in advance for your help!
Dropbox app doesn’t open directly when opening links from Messenger
I am experiencing the same issue as the one listed below which doesn’t seem to have a resolution (and I couldn’t add my comments there). When I click a Dropbox link in Facebook Messenger it gives me a message “get the app or continue to the website”. It also states it will pass a link to the file, across to the app. I…
Text files creation
I’ve been creating text files (*.txt) on Dropbox for months. Today, 3/28/2023, it is limiting my Create a File options to creating MS Word, MS Excel, or MS Power Point files only. Why will it no longer allow me to create text files??? For all these months of Dropbox use I have been using an Apple iPad Mini 5th generation,…
Dropbox iPhone consistently does not see or upload all photos
For the last several years I have had consistent problems with the Dropbox camera upload feature on my iPhone 11 Pro Max running latest iOS and Dropbox app. My work flow is: 1. Take photos 2. Launch the dropbox app and wait for all photos to upload in the foreground 3. Go to folder on Windows 11, and move the files to the…
Backing up photo library takes too long.
hi i just started using dropbox and i have shared apple id with my mom but i got one myself and i now dont have my own photos. I am backing up the photo library on my ipad that is signed into my moms apple id and it has taken 3 days now and it still has 4660 left to backup. why is it taking so long? And also when it is…
Does the iphone app no longer support epub preview?
I used to always be able to preview epubs from my Dropbox directly on the app on my iPhone. I hadn't checked them in a while, but I checked today and received the "No preview available This file type can't be viewed" message. When did this change happen and why?
Taking 100s of photos without touching phone
Hi, I want to photograph 100s of physical files, each containing over 100 pages, I want to then turn them into digital files, I'm doing this for an 85 year old who will need to go to a retirement home sometime this year, but can't take all his belongings. I have a good quality android phone, and a macbook, so I've…
Dropbox /unable to download files from iPhone 14 pro max
I can’t seem to attach files from. Dropbox. The Dropbox does not come when I want to attach a file. When click on attach file, I only get the iCloud docs and can’t find the Dropbox . I could do this on my old phone. Any help appreciated.
Does Dropbox auto upload photos when phone is switched off?
If my device is switched off, will it auto upload any photos onto Dropbox?
When I use the Files app on iOS, the files are converted to an unknown file.
Good morning. When I upload a folder from the file app (iOS) to dropbox, it converts it to an unknown format that cannot be opened (regardless of the contents of the folder). Can you help me? Thank you
deleting uneeded files
I can access files via my mobile app in order to delete them. I cannot do this on the desktop application.
The mobile app on iOS crashes - what can I do?
My Dropbox App Crashs within seconds of opening it. Latest iOS version and App updates installed. No specific files related. Problem appears only on my iPhone. Works properly on an iPad.
Dropbox mobile app loading forever after re-subscribing to Plus plan
Hello. I was subscribing to Plus plan, through Google Play Store. I didn't renew for almost 2 months. Yesterday, March 15, 2023, I re-subscribed to the same plan (Dropbox Plus), also from Google Play Store, and subscription is done successfully, and I received a payment receipt in my email from Google. In the Subscriptions…
Camera uploads suddenly broken, I can't preview my content when using the Photos view.
Hello community Today my Dropbox camera uploads view was studenly broken. I could see photos that id already moved to other folders and no photos from my camera roll from recent weeks. When I move to the files section and then look in the camera uploads folder in can see them all there but in the photos view is all wrong.…
app won't stay open or download from app store
First, when I tried to open the app on my iphone, it opened but then closed down immediately. Checked for update...didn't need it. Tried rebooting phone....still not working. Deleted app...tried to reinstall on my phone....I get the endless circle and then it stops trying. HELP!
Unable to Save Password Edits on Android
The dropbox password app acts up on Android. I am not able to edit a username and password as the app is missing the save button. The only button you see is remove. Also the auto fill only works part of the time most of the time you don't even get an option for passwords to fill even though it's setup to do so. In addition…
How can I view my folders on the Dropbox mobile app
How can I get folder view in Dropbox mobile?? There is no left side bar, there is is no badge at the top, there is no lightning bolt, and I can't see how to get folder view. Sometimes folder view appears but I don't know why. How can I switch to folder view from file view? Thank you very much!
Dropbox iPhone app keeps locking up frozen completely
dropbox app on iPhone keeps locking up in the middle of doing stuff. The app freezes completely. The screen is just frozen. The iPhone is fully working correctly. Everything is fine. I am able to close the app completely, but it will not restart .The app freezes completely. The screen is just freezes regularly when using…
Select All Function missing on iPhone
I recently wanted to upload some pictures from my iPhone and instead of easily hitting one button (“Select All”) I had to manually select 1400 photos. Could the devs include this function in the next update?
Dropbox backup - couple of questions
Hello all, I have a couple of questions concerning Dropbox Backup, sorry if I did not get it alone. The questions are: 1. How long does it take for dropbox to update my changes in a folder/file? Let's say I was working on a photoshop file, and did a couple of alterations to it, how long will it take to update those? 2. I…
My phone lost contact to Dropbox
Lots of problems with dropbox. Now i have lost the contact between my cell phone and my computer, how can i marry the two together again? Thx for your help. Wayne

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