Mobile

How do I change the dropbox excel date format from US to AUS?
Hi, I live in Australia hence would like to change the date format from US (mm/dd/yyyy) to AUS (dd/mm/yyyy). I managed to change the date format for Excel for the Web on my computer. However, how do I change the date format for Excel (on Android), and in the Dropbox preview display (for both mobile and computer)?
Shared link message appears every time
Hi everyone! Every time I start the iPhone App I get a message that a folder of my own Droobox has been shared by myself. Strange. I cannot get rid of it. I have no shared files or folders. Any suggestions? Thanks in advance. Regards Christian
Improving Uploads
Hi everyone! My name is Kevin and I lead a team that's looking to make it easier to upload files to Dropbox. We are looking at the Dropbox website and mobile apps (both iOS and Android) to try and make uploading better in the following ways: * Reliability: less likely to fail * Performance: speed things up so you wait less…
Dropbox Not Connecting With Files on iPadOS
I recently switched to an iPad for work but when using Dropbox accessed through the iPadOS Files app, I frequently (multiple times a day now) have to sit and wait for up to 15 minutes or so before Dropbox will load. After talking with Apple, they insist it’s a Dropbox issue (and granted I don’t have this issue with…
How do I select all files in folder using iOS
I would like to select all files in folder as there are 254 in one folder to Move to another file . I can do on laptop not on iOS 14
Android Mobile "Upload Files" does not appear
When I hit the "+" sign on my mobile app to upload a file (.pdf in this instance), the "Upload Files" option does not appear, just "Upload photos or videos" and "Upload Folder." How can I upload a pdf?
Full Text Search Not Working on Business Advanced (Trial)
We're evaluating the Business version, and are unable to search across files for text content. Unless the file was created using the mobile scan app (Android), text within the files is not being returned in any search results. We've tried Word docx files, PDF image files, and PDF files that have been OCR'd using another…
Error message when trying to upload a short video
hello, I am a novice user so please bear with me if I do something wrong here. I have a basic dropbox account, I use it for storing evidence for the police of crimes that regularly occur in my street. I download the footage in question from CCTV and upload it to dropbox then send the appropriate link to the police When…
Missing Dropbox Widget on OnePlus 10 Pro
Hey, I just got a new phone, a OnePlus 10 Pro, running the newest version of Android. I don't have any Dropbox widgets and I can't fine any other way to make a shortcut - anyone else having this issue? Does anyone have a workaround for it? I scan to folders using my phone a lot and some of the folders are deep in my…
Stop saving uploaded photos on my phone
Hello. Thank you for any help you might provide. (I take it because I am not a paid user I can’t call tech support?) I hope this is the correct board. If not, please advise? This is my first time using this service. When I open Dropbox on my phone and go to FILES and then UPLOAD, I see pictures that I had taken and loaded…
Dropbox Folder Items NOT showing up on my computer
I've been a DROPBOX user for over 10 years and love all the features. Recently, I have been having a problem , which I believe is syncing with my computer. This seems to happen only with photos. I have a folder in DROPBOX called CAMERA UPLOADS. I have the same folder on my computer. Normally, when I take photos with my…
Uploading video on my iPhone is taking too long
I have been trying for a day to upload a video from my iPhone 14 pro to dropbox. The status bar barely moves even when I’m using high speed internet. This is a crucial video I need to upload to Dropbox
Entering info on a new text file scrolls to the bottom of the page on my Android. Can I stop it?
When entering data into a new text file the screen automatically scrolls to the bottom of the page and I have to manually go to the top again to enter data but after a few seconds it go to the bottom again. Very annoying. It just started this a few months ago. I tried deleting the app on my Android device and reinstalling…
Not able to upload files from Procreate on ipad
Hi 🙂 I have used dropbox for years and all of a sudden I an not able to upload my files from Procreate to Dropbox. I have NO idea what happened and no idea how to solve it 😞
can't open jpg on my dropbox app on my phone
Good morning, I woke up today and I can't open jpg files in the dropbox app on my iphone. My phone has the latest update and so has the Dropbox app. I have two Dropbox profiles but I can't open jpg's on either of them..... it's really annoying becauase I need to get access to those pics on the go everyday at work....…
Dropbox app won't upload images anymore from the iphone
Anyone else finding that since the update, they can't get images to upload to dropbox on their iphones anymore?
Starting backup on several mobile devices
Hi, I use dropbox to backup my photos on my 2 androids and iphone and trying to figure out these: 1. How can I check the status of the backup for my mobile devices? All files seem to go into the same default camera uploads folder and since I just started backing up the devices it is a mess and I am not sure which files…
Can't upload videos from iphone
I can easily upload images directly from my iPhone to Dropbox but when I try to upload video I can’t. I get a message the files will upload in the background but then never do! I'm on my home wifi and dropbox permissions are activated and also the iphone location is on.. this is super frustated I have lost two hours trying…
"Upload from" option in Camera Uploads missing on Android
Hi, Me and my friend both run android with different phones (mine is google pixel and hers is huawei P10). But our dropbox app version is the exact same 310.2.2 on her phone in the camera uploads seetings she is missing the option that is called "upload from" on my phone where you can chose which folders to upload. So all…
Android app, opening videos doesn't work correctly
I can't watch videos on- or off-line in the Dropbox app for Android. I think this bug/series of bugs started when I updated to Android 12 in October/November of last year. I've just been hoping the bug will be fixed in the next version of the app, but it never was fixed. I'm hoping someone else has experienced the…
I have 2 TB of space; why can't I upload around 200 GB of files?
i upgraded dropbox to 2tb. on my phone i have files between 100 and 200 gb. I want upload these files at once to dropbox via add folder. I select a folder that contains many folders and I also press subfolders. Then it will load up to 29 gb then I get a message this folder contains many files and it stops. So I am unable…
How to upload iPhone live photos?
I paid for 2tb dropbox account but now I can’t backup my live photos, i took dropbox because of online-only option but why live photos is ignored? I believe its a important future
How to backup my files from my Android device to Dropbox?
I want to backup everything on my android but then be able to delete photos and videos from my phone to save space without them being deleted on Dropbox. How do I do this please? I have uploaded everything using the memory zone app.
Automatic photo backup
My photos aren't any longer being uploaded to Dropbox automatically from my Samsung Android phone. I can't work out what's changed and how to get the uploads to start again without having to select photos individually. Can anyone help please?
OCR without mobile app
I have a family account and want to use OCR to create searchable PDF files. I want to use the following workflow: 1. Use Brother ADS 2800w to scan paper (German language) and send PDF file to a folder inside of my Dropbox (notice that I do not select "searchable PDF" but only "PDF" in the document scanner, since otherwise…
Photos do not sync automatically from my iPhone to Dropbox
Hi All, I recently changed my phone and now the photos do not sync automatically from my iphone to dropbox, I have the dropbox app on my phone and on my PC, can anyone help please. Regards Nick
Scrolling through photos (next/previous) in a shared folder on mobile
When I share a link to a folder containing photos with others (https://www.dropbox.com/...?dl=0), I want people to be able to view (and optionally also download if they wish) the photos in that folder via dropbox.com in a web browser, whether they have a Dropbox account or not. If they access that link by either clicking…
Dropbox Paper document lose formatting on Android
For the last couple of weeks the Paper app on Android has been acting up, I have several documents with formatting, mainly bullet list and pictures, when I tried to edit a document already in Paper I lose all of the formatting and even the pictures, I had to go to the desktop version an roll back to a previous version of…
Camera Uploads Stopped Working in Official Android 13
The automatic Camera Upload feature has been working fine throughout the Android 13 beta. A13 stable was officially released recently and Camera Upload is no longer working. No error or anything, just never uploads. Pixel 6 Pro
Display multi-sheet spreadsheet with only a browser and a link
Hi, I have written a small spreadsheet app on my PC (windows 10) using LibreOffice calc. This spreadsheet contains three separate sheets within the app, one for individual player scores, a second cross-ref showing who has played who, the last the computed average for each player. I have moved the spreadsheet into a Dropbox…

Mobile

Discussion List