-
Starting backup on several mobile devices
Hi, I use dropbox to backup my photos on my 2 androids and iphone and trying to figure out these: 1. How can I check the status of the backup for my mobile devices? All files seem to go into the same default camera uploads folder and since I just started backing up the devices it is a mess and I am not sure which files…
-
Can't upload videos from iphone
I can easily upload images directly from my iPhone to Dropbox but when I try to upload video I can’t. I get a message the files will upload in the background but then never do! I'm on my home wifi and dropbox permissions are activated and also the iphone location is on.. this is super frustated I have lost two hours trying…
-
"Upload from" option in Camera Uploads missing on Android
Hi, Me and my friend both run android with different phones (mine is google pixel and hers is huawei P10). But our dropbox app version is the exact same 310.2.2 on her phone in the camera uploads seetings she is missing the option that is called "upload from" on my phone where you can chose which folders to upload. So all…
-
Android app, opening videos doesn't work correctly
I can't watch videos on- or off-line in the Dropbox app for Android. I think this bug/series of bugs started when I updated to Android 12 in October/November of last year. I've just been hoping the bug will be fixed in the next version of the app, but it never was fixed. I'm hoping someone else has experienced the…
-
I have 2 TB of space; why can't I upload around 200 GB of files?
i upgraded dropbox to 2tb. on my phone i have files between 100 and 200 gb. I want upload these files at once to dropbox via add folder. I select a folder that contains many folders and I also press subfolders. Then it will load up to 29 gb then I get a message this folder contains many files and it stops. So I am unable…
-
How to upload iPhone live photos?
I paid for 2tb dropbox account but now I can’t backup my live photos, i took dropbox because of online-only option but why live photos is ignored? I believe its a important future
-
How to backup my files from my Android device to Dropbox?
I want to backup everything on my android but then be able to delete photos and videos from my phone to save space without them being deleted on Dropbox. How do I do this please? I have uploaded everything using the memory zone app.
-
Automatic photo backup
My photos aren't any longer being uploaded to Dropbox automatically from my Samsung Android phone. I can't work out what's changed and how to get the uploads to start again without having to select photos individually. Can anyone help please?
-
OCR without mobile app
I have a family account and want to use OCR to create searchable PDF files. I want to use the following workflow: 1. Use Brother ADS 2800w to scan paper (German language) and send PDF file to a folder inside of my Dropbox (notice that I do not select "searchable PDF" but only "PDF" in the document scanner, since otherwise…
-
Photos do not sync automatically from my iPhone to Dropbox
Hi All, I recently changed my phone and now the photos do not sync automatically from my iphone to dropbox, I have the dropbox app on my phone and on my PC, can anyone help please. Regards Nick
-
Scrolling through photos (next/previous) in a shared folder on mobile
When I share a link to a folder containing photos with others (https://www.dropbox.com/...?dl=0), I want people to be able to view (and optionally also download if they wish) the photos in that folder via dropbox.com in a web browser, whether they have a Dropbox account or not. If they access that link by either clicking…
-
Dropbox Paper document lose formatting on Android
For the last couple of weeks the Paper app on Android has been acting up, I have several documents with formatting, mainly bullet list and pictures, when I tried to edit a document already in Paper I lose all of the formatting and even the pictures, I had to go to the desktop version an roll back to a previous version of…
-
Camera Uploads Stopped Working in Official Android 13
The automatic Camera Upload feature has been working fine throughout the Android 13 beta. A13 stable was officially released recently and Camera Upload is no longer working. No error or anything, just never uploads. Pixel 6 Pro
-
Display multi-sheet spreadsheet with only a browser and a link
Hi, I have written a small spreadsheet app on my PC (windows 10) using LibreOffice calc. This spreadsheet contains three separate sheets within the app, one for individual player scores, a second cross-ref showing who has played who, the last the computed average for each player. I have moved the spreadsheet into a Dropbox…
-
Issue with Good Notes and Dropbox
I am using Good Notes for iPad for studying and whenever I want to insert images from Dropbox, the menu that opens to select the image often stays black and it takes approximately 10-30 minutes until it works again. restarting the app or device doesn't help, only waiting fixes it. Sometimes the problem occurs right after…
-
Saving a file to device in Android app
When saving a file to device on Android phone, the app shows the last used folder with no hint where that folder is. I suggest to add a path on top or the bottom of the screen or as a continuation to the location (for example SD/....) so the user knows where the file will be saved. If one uses the chevron on top or the…
-
I have problems with the quality of scanned documents
Hello, I have problems with the quality of scanned documents. How to set the resolution when scanning? The size of the saved scans is only 100kB, it is not visible
-
Photo upload order (newer to older) in camera uploads.
The automatic upload function is set up in a way that the NEWESR (most recent) photos are always uploaded first. I take a lot of photos and there is always a gap. It would make more sense for the uploads to pick up from where you left them?! Meaning, from OLDEST photos, to the newest. Is it possible to change the order? If…
-
Camera Uploads not uploading certain photos and videos
Dropbox hasn't uploaded some of a number of recent photos and videos, but says its all done. Its only in the last couple of weeks. I uninstalled and reinstalled app and have manually uploaded files but there are duplicates now where some have uploaded and some haven't. It clearly it's recognising duplicates. Please help.
-
"uploading - 1 remaining" vs. "waiting to upload"
My iPhone 10 which is totally up to date, often seems to stop responding when I'm uploading a video to dropbox. At the top is says "uploading" and tells how many files (sometimes only one) are remaining. But on the list below, the file is grayed out and the words "waiting to upload" remain. Seemingly forever. Very…
-
Android shortcut directly to a file
On the Android phone I can create a home screen shortcut to a folder. However, I would prefer to create a shortcut to a specific file which would be a Dropbox Paper file. Is this possible? -- Thanks
-
Photo albums disappeared
Hi Can somebody please help me as all my Albums not files have disappeared. I have hundreds of pictures stored in these albums and need them back? Look for to hearing back from people
-
Can't open any files from my Android phone
I got a new Android phone about three weeks ago. When I accessed my Dropbox files, I was able to open some and not others. Now I am unable to open any files on the phone. Instead, I receive this message: "This file can't be previewed. To open this file, try a computer or another app." They will not download, export, or be…
-
How to stop my phone from backing up all my photos on my phone note 9 samsung
I cant find an answer on how to stop my Samsung note 9 phone from backing up all my photos to drop box . I clicked the wrong button when transferring a photo now all photos go there......I have them backuped somewhere else Can someone help me. I have to go and delete them daily as they take up all my space
-
Files with same Name copy in Folder
Hello! I export from my iPhone a lot of files to an dropbox folder, many have the same file name. Starting out Dropbpox would allow multiple files with the same file name and just assign it a number at the end. Now a window pops up alerting me of duplicate file names and asking me to select to overwrite or to abort. It…
-
Why does my App shows all the screen-captures on my photos tab?
Why does my App shows all the screencature on my photos tab? How do I disable that feature? I don't need to see screencaptures on my photos tab. Especially those that I've captured on my desktop or laptop. No need to see those in my phones Photo tab. If I want to see some photo I need to scroll page after page because now…
-
sending dropbox attachment on iphone
Hi there on my iphone 13 pro when i send an email i double click on email message and then click attach file but then when i click on dropbox on locations nothing happens. This hasnt happened before and not sure why it is now. Any help appreciated. thanks Matt
-
Play audio files from mobile app
I have uploaded many audio files and when I play them back with the mobile app on my Android phone if it "loses focus" or you switch to another app or close your phone the audio stops playing. Can you fix this?
-
How do I disable searching of file contents?
I'm looking for a jpg file somewhere in my dropbox file tree that has the word "desk" in the filename. So I search for "desk" and I get thousands of results with every photo I've ever taken that contains a desk, and every document with the word "desk " in it. I'm completely unable to find the file I'm looking for. How can…
-
get a list of photos/videos that could not be imported (and why)
Hi, Camera Uploads from an iphone (13 mini) works fine for most images and videos (.heic, .jpg, .png from phone screen shots or .mov) if I either connect the phone via usb to a mac (m1 pro monterey) or open the dropbox app on the iphone and tap photos. However, I rather often get a message that anything between 2-15 images…