Mobile

Download iMac photo albums to iPhone
Downloading photos from Dropbox to iPhone Photos app was asked in 2017. What is the up-to-date answer to this question?
Android app flickers and doesn't load after signing in
Problem with the app on phone: When you launch the app, the background flickers and nothing is pressed. Video: [Removed as per Community Guidelines] I reinstalled the application: everything is fine during the authorization period, but after entering the login and password, it stops working. Everything works fine on the…
How to manually upload content saved on my phone, from third-party apps using the mobile app?
I used to have an iPhone, and it seems that the iPhone puts all pictures regardless of their source into the same folder, and the dropbox app automatically backs that up to the Camera Uploads. Now I have an android phone, and it puts pictures saved from various apps into different places, and then the dropbox app…
Can you allow for more app choices for the "Open With" in your iPadOS?
Can you allow for more app choices for the "Open With" in your iPadOS. Right now Adobe Acrobat Reader is the only option for pdf and it is unsuitable for my needs. (And it is hard to open DB files within other iPad apps because these apps have no search access to DB.)
Camera Uploads Keeps Crashing - Dropbox for iOS
Hi there. I have had camera uploads for years and years. The dropbox app keeps crashing now - and I think it is because of too many photos. I saw this post (https://www.dropboxforum.com/t5/Create-upload-and-share/Force-phone-to-re-upload-all-photos/td-p/635871) but I cannot get my computer to authorize my computer for this…
Sorting in the 'Photos' page
I have noticed that the 'Photos' view function in the Dropbox browser and IOS app automatically sorts by using metadata. I suspect it uses "creation date" to group the photos into months or years for viewing. I have a lot of old photos, where metadata is not available or just wrong. However, the filenames are correct. The…
Aliases on Mac
Dropbox 178.4.4811, MacOS Ventura I upgraded Dropbox to use File Provider, so the Dropbox folder now lives in ~/Library/CloudServices. Aliases no longer work. 1. If I create an alias to a folder (actually, to a package) in Dropbox by right-clicking and selecting "Make alias", the alias appears with the correct icon, but…
iPhone photo uploads are corrupted
iPhone X, iOS 16.1 Manual upload of photos and videos with .jpg / .mov conversion enabled in Dropbox. Of 2,700 photos & videos uploaded, about 450 are accessible. The files that are accessible follow the expected naming convention of "Photo <mmm> <dd> <yyyy>, <hh> <mm> <ss> [AM/PM].jpg" based on when the photo was taken.…
Can't see my photos when logging in my iPhone
Hello I have a major concern. I switched over to my iPhone and logged into my Dropbox. Ever since i logged in on my iPhone there are no photos that I had from the last ten years under my account. I am devastated because all of my child’s baby photos were on there. Please help 😣
If I delete photos on my phone gallery, will they remain on Dropbox?
Trying to start fresh after factory reset I don't want old photos on device phone gallery app I rather have old photos that are backed up on Dropbox cloud storage and keep phone gallery free for new photos not photos that are backed up on device Do not want to share phone storage for old photos and videos I would like to…
Android 12 video upload from phone hangs or takes forever.
Android 12 Motorola G41 video doesn't upload by default. Can't find any settings for Dropbox video uploads. Phone video 90MB size. Dropbox 9GB total, 50% used. Battery 90% full. All photos upload only after I open Dropbox on phone but never automatically (no settings found to control this). Video uploads only occasionally.…
Android - can't move rename files - Dropbox freezes
Hi. Just today, from within the Dropbox app, I'm browsing files, and tried to rename a Microsoft docx file. Just to clarify, I didn't open it, I just selected the rename option from the menu next to the filename. So I entered a new name, click save. And I get a spinning graphic "renaming" and it stays there for minutes,…
live photo upload from ios, download speed, slideshow desktop option
Dear Dropbox, I've emailed some ideas, beginning with my most important feature idea to my least. Hello, I feel it an important feature to begin supporting "live" photo uploads from phone. I understand that once I upload a photo from my iphone to Dropbox, the "live" photo does not save as "live", but instead as a still…
I changed phone, logged back in and have lost my photos.
Hi I have changed phone recently and when i have logged back onto dropbox the old photos that were there have gone it says i have no photos? Any help appreciated thanks
Can't open .msg files directly from Dropbox on iPhone.
Has the Dropbox Tech Team made any progress on this facility since 2019?It would be a huge help to be able to open Dropbox on my iphone and ipad when I am travelling and do not have access to my laptop. I save a lot of emails (.msg) into Dropbox folders but cannot access them. In 4 years it would be good to think the Tech…
can't find scanned documents from phone
I used to have no issues with finding my mobile scanned documents on my dropbox. As of today...I can't find them on my dropbox account. Where are they? Where are they going after I save? What am I not doing. I know how to scan from the mobile phone and it's saving but then what?
Select an image for Dropbox Password Icon
Please, I would like to be able to select an image to my passwords instead of the name initials (similar like Authy), or just use a default image from the meta icon of the website. It looks ugly some passwords with image and the rest with initials, a bit inconsistent. Thank you for supporting ❤️
Dropbox on Android and KeepassDX leads to database overwrite with empty file
I have a .kdbx file in my dropbox that I use on Android with KeepassDX. Every now and then, the file is overwritten by a 0B empty file. I first suspected a bug in KeepassDX (reported here), but it seems to be a problem with Dropbox.
Dropbox no longer overwriting files
A few days ago, Dropbox stopped overwriting files when I edit and re-save them. Now, every time I edit one of my files on iPad and save to Dropbox, it creates a new file ending in (1). It used to simply update the file. I've tried re-installing dropbox and Illustrator (the app I'm saving from), but it hasn't worked. I've…
Hide Android status bar in landscape mode
When I view my photos in landscape mode, the status bar on the top of the phone's display won't go away. Is there a way to hide it?
Delete content only on my phone, not in Dropbox. How to do that?
Hello. Dropbox free. I have set automatic upload of photoes taken from smartphone to dropbox. 1) reviewing the pictures in dropbox, I want to delete some of them, but only from dropbox, not from my phone. how to do? 2) I created a folder shared with my daughter. If she (or I) deletes some pictures from dropbox, I do not…
New Scan Improvements for Android
Hi, my name is Amanda and I work on the Mobile app at Dropbox! My team and I just rolled out new improvements to the Scan experience for Android users! With these changes you'll be able to more easily: * Scan multiple files * Edit scanned files and add color filters * Retake scans Check out the new experience and let us…
How can I list all my offline files on Android app?
How can I list all my offline files on Android app? The menu option seems to have disappeared in the latest App update.
I have a raw photo on my iPhone, that I need to upload to Dropbox, but the MB change.
Hi. New here. I have a raw photo from my iPhone that I want to share with someone. When I transfer it over to Dropbox it goes from 87MB to 16MB. How do I upload and transfer the whole photo?
using Numbers on iphone
When I open an Excel file on my iPhone it only opens in Excel but I want to open it in Numbers. How do I change the settings?
iPhone and iPad dropbox app not updating.
I have been using dropbox on my iPhone 2021 and iPad 2021, without any issues for years. In the last month I have been having problems with files and folders updating. I have downloaded the latest iPhone app and resigned in. But new folders are missing and files are missing. Also I have clicked the folder as 'make…
not all camera uploads not showing in photos iphone app
Hi Not all, but some of my camera uploads from my iphone are showing in the photos section of the app and online. I use the ios app as normal and it shows that they are uploading. They all upload into the camera uploads section but only a few of them are showing in the photos section. I have deleted and re-downloaded the…
How do I hide the sidebar/list column on the left side of the iPad app? Cannot find that option
How do I hide the sidebar? In the iPad app? The current one as of the date of this posting? I cannot find that option anywhere, and if it’s incredibly obvious and I’m overlooking it I will be upset with myself
Can’t preview files on mobile iOS
I opened my Dropbox today and I’m unable to view any files on the app or online. I tried both on my iPad Pro and my iPhone but no luck. I reinstalled the app too but nothing helped. What is going on? It says I need to view them on a computer but I don’t have a computer! I’ve never had this problem before. I’m on a family…
Transferring files from SD card in Galaxy Tab S7 to Dropbox
Hello, While on holiday, I occasionally uploaded the contents of my camera SD card to the SD card in my Tablet. Twice now, I have started transferring the files to Dropbox but come across this problem. I select My files/Edit/Select All and click Share, which appears below. At first, a pop-up appears on the right giving me…

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