Mobile

iPhone and iPad dropbox app not updating.
I have been using dropbox on my iPhone 2021 and iPad 2021, without any issues for years. In the last month I have been having problems with files and folders updating. I have downloaded the latest iPhone app and resigned in. But new folders are missing and files are missing. Also I have clicked the folder as 'make…
not all camera uploads not showing in photos iphone app
Hi Not all, but some of my camera uploads from my iphone are showing in the photos section of the app and online. I use the ios app as normal and it shows that they are uploading. They all upload into the camera uploads section but only a few of them are showing in the photos section. I have deleted and re-downloaded the…
How do I hide the sidebar/list column on the left side of the iPad app? Cannot find that option
How do I hide the sidebar? In the iPad app? The current one as of the date of this posting? I cannot find that option anywhere, and if it’s incredibly obvious and I’m overlooking it I will be upset with myself
Can’t preview files on mobile iOS
I opened my Dropbox today and I’m unable to view any files on the app or online. I tried both on my iPad Pro and my iPhone but no luck. I reinstalled the app too but nothing helped. What is going on? It says I need to view them on a computer but I don’t have a computer! I’ve never had this problem before. I’m on a family…
Transferring files from SD card in Galaxy Tab S7 to Dropbox
Hello, While on holiday, I occasionally uploaded the contents of my camera SD card to the SD card in my Tablet. Twice now, I have started transferring the files to Dropbox but come across this problem. I select My files/Edit/Select All and click Share, which appears below. At first, a pop-up appears on the right giving me…
Can't edit Microsoft files using the mobile app. I'm getting an error, that there was a bug.
Dropbox keeps crashing every time I try and edit a file - it won't open it and after a couple of attempts it says the app has closed because it has a bug
Annotating PDFs on Dropbox App
Now that we can annotate PDFs on the web through Freeform drawling and markup, I’d like the ability to do the same with my Apple pencil on my iPad via the Dropbox app
Files being downloaded that already are downloaded
I have been using Dropbox for years and have changed my mobile phone several times with no problem however last December I upgraded my Samsung Galaxy S9 to a Samsung Galaxy S21 and took some pictures and when I started to download them to Dropbox although I had only selected the most recent files what happened was that all…
Trying to move everything out of Dropbox to iCloud. Where are these files stored?
Trying to move everything out of Dropbox to iCloud. Using hotspot from iPhone to PC. Anything over a few kb throws a “network error”. Moved to my iPad (hot spot there too). Tried “make available off line” for a few files/photos, took hours but did not throw a network error. So WHERE did it store those at? As said, my goal…
Can’t select and export multiple files in the Dropbox app?
Hey everyone, Just recently switched to iPhone and I’m a little appalled at how ****** it is to use the Dropbox app. As far as I can tell, there is no way to select all files at once in a folder (not even by dragging to select or anything)? Right now I am trying to use Dropbox to move all my photos from my android phone to…
File names abbreviated in landscape mode
Hi, my file names remain abbreviated to portrait mode width even when I turn my phone to landscape mode. Is this a know bug. Help, this is a major, major pain. Thanks. Dave
Links won’t open in the Dropbox app
When I receive a Dropbox link through another app, e.g. Messenger, the “Get the App” or “Open in App” button appears, but if I tap it the App Store opens instead. There’s currently no way for me to open the link in the app directly. I tried re-installing but that didn’t help. I’m using an iPhone SE2.
Scans on v334.2 iOS, can’t limit size
When scanning a document from my phone, there was a setting to reduce the file size. I keep copious records and would prefer not to save a 6mb text document. Is the setting buried somewhere?
Export Option Unavailable
No Export Option Hi. Up until a week ago, I always had the 'Export' option when clicking on the ... ellipse at top right hand corner of an opened Dropbox file on my iPad and iPhone. I like to export files to iBooks so I can read then from either device. There is simply no 'Export' option able to seen or selected anymore. I…
Enable iOS Markup toolset capability from a PDF loaded from Dropbox
I’m a mature student who’s gone back to school to advance my career capacity. I’ve meticulously set up Dropbox folder structures to sort and hold my course information assets such as PDFs. While in class the other day on my iPad Pro, I went to pull up a PDF in Dropbox, to annotate. I noticed my options were to use the…
Excel worksheet not displaying correctly.
Hello I’m using Dropbox app version 334.2.2 on an IPad eith IOS 16.5.1 Since 2 weeks ago when selecting an Excel file from the Dropbox home page, I notice the “Open” button is missing, and the formatting of the Excel sheet is not correct (ghost links to create a calendar event are embedded in random cells, fonts in other…
Adding Dropbox to my files manually, using Android.
I wanted to add a network storage such as this app i.e., Dropbox with my samsung my files in my Samsung Galaxy Tab S7 FE. For this I would require certain details. I have searched here and there but failed. Please help me with this as this would ease my work as a student. Details required are:
Android: auto-update version of the opened file
Hi the community, I use Samsung tablets (Android) in our bulldozers on which we've got Dropbox installed. On them, our workers received a secured Excel file updated each time a truck is incoming or outgoing of our yard. By the past, when the file was opened and the device was in sleep mode, we just have to wake the device…
Larger thumbnails for mobile.
Option for larger thumbnails. Trying to find a picture using a phone is ridiculously difficult. I don’t care about the details of a file, I want to see the picture.
Dropbox Fax App
We either need a native Dropbox Fax app, or the developers need to make the Dropbox Fax website responsive to mobile devices.
Sync problems on Android
I'm having trouble with a file in my Dropbox which I frequently amend. If I download it to my WIN10 account there is no problem - the latest version is brought up, and if I amend it the latest version is saved. If I look on my Android system, the file list shows correctly that the file was updated a couple of days ago, but…
iOS Siri Shortcuts, Using “Get File” With Dropbox
I’m trying to use Siri Shortcuts on iOS 12 to share photos using a shared Dropbox folder. I’ve written a workflow that successfully saves selected photos from the iOS Photos app (or elsewhere) to a specific folder in Dropbox. The problem I’m running into is on the other end when I attempt to write a workflow that selects…
Dropbox access revoked, re-authenticate
Hi, I use an app on my Android tablet which allows me to import from Dropbox to upload files. I have done this for years several times, but suddenly when I attempt to do this I get an error "Dropbox access revoked, please re-authenticate." What is going on? Why has it been revoked? How do I re-authenticate? What is…
Viewing spreadsheets on iOS. Can't zoom out.
With the recent update, I can’t zoom out making it difficult to view excel spreadsheets on iOS. Is there something I can do to zoom out and view easier?
Outlook Emails
I am new to Dropbox. I have uploaded Outlook Emails to Dropbox. I can open them on my windows PC, but I cannot open them on my Galaxy Android. The "Open with..." window gives me only the File Commander and OfficeSuite option. But both dont work, if I want to view outlook emails. Any recommendation for me what I can do?
How to import passwords on Android?
I successfully uploaded all my Chrome passwords to my Windows PC. But, I installed Passwords on my Android phone and there is no Import in Settings, only Export. Is this a limitation on Basic users? Amy has published info that Basic users will enjoy full functionality of Passwords...did I misread her post? Or will Sync…
Issue syncing from Galaxy phone
I've got a very troubling discovery. I got DropBox to save photos and downloads of pictures from FaceBook, Instagram, email and texts. Earlier today, I saved 3 pictures my daughter-in-law sent via SMS of my granddaughters. I have a Samsung Galaxy s22+. The pictures show up in the "pictures" application on the phone, but…
Syncing PC with Android? Please help. Don't know what I'm doing.
I read everything about the pics that I uploaded to the Dropbox cloud from my PC and be able to see them using the Dropbox app I downloaded to my Android, but can't get anywhere. Does this sentence make sense?
Can’t view files without wifi
Why can’t I view files while I doesn’t have wifi? I have checked the settings in the app and marked the ”use mobile data” buttom but it didn’t worked.
Can't open xlsx files on my mobile device
Recently (maybe the last month to month and a half) I have been unable to open Excel files on my Mobile device. Android S21 Plus Prior to that I could open and edit them just fine. When I try to open an xlxs file, I get the message: File type not supported Couldn't download file. Please try open in another app. Any ideas…

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