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How does available online diskspace affect syncing?
I've got a free account and I got this silly email from Dropbox saying: Eligibility confirmed: USERNAME, you'll lose access to your files if you don't act soon! Notice: Your files are about to stop syncing, USERNAME There's limited space available in your Dropbox. Even adding just one more file might stop your account from…
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I can't edit offline text files through the Dropbox mobile app on iOS
I swear this used to work some time in the last six years. I just got off a plane and saw it didn’t work. I had an offline .txt file saved in my Dropbox iOS all. It’s a notes file. I added a single line to it and tried to save. And then Dropbox showed me the error: “Couldn't Save File An internet connection is required to…
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Can I delete the photos both from my phone and Dropbox at the same time?
Hi Folks, My Android phone (Google Pixel 7) has Dropbox installed and when I take a photo it automatically uploads to Dropbox (I have a personal Dropbox Plus account). I normally take lots of photos and then delete the ones I don't need/want using my phone. This deletes the photo on the phone but does not delete it in…
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Integration with iOs Files app dropping out
I am running an iPad Pro (3rd generation) with iOs 15.1, but I had the same problem with previous versions of iOs as well. I have two issues. First, I have tried a number of times to add Dropbox folders as "Favourites" in the side bar. It works when I add them, but then later they just disappear. Second, when trying to…
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Restart Camera Uploads from the beginning.
Hello, I’ve been using camera uploads since I got my first iPhone in 2011. Somewhere along the way, the uploads became erratic and I don’t believe they have uploaded everything from 2021-2023 correctly. I don’t want to do it manually, since the naming convention won’t match the one I’ve been using since 2011 (the…
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Information not loading up from my PC to my iPad for a while now. What do I do?
My Information has stopped loading up from my PC to my ipad since May. How do I reinstate this?
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Audio stops when the phone is locked
Hi all, When I listen to audio from dropbox, it stops when I lock the phone or when the phone locks itself. It didn't do about a month ago. Any tips how to solve it? I have android phone.
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Editing PDF'S on a Xiaomi tablet ? Works fine on Windows, Mac, iPad, but not on this Tablet.
Has anyone managed to get the edit a PDF working on a Xiaomi tablet? (I am on MIUI 14.0.4) Editing PDF's from within the dropbox website works fine on Windows, Mac, iPad, using any browser. However on this Xiaomi, I have tried 5 browsers, and none of them will show the "Edit" menu item at the top when the PDF is open. Did…
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Moving a video from Dropbox to an iPhone photo album
The instruction for moving a video to the iPhone camera roll work,s but it only moves the file itself. it is then represented in the Camera roll or iPhone album as a black square (with the length in minutes) and no thumbnail or filename. How can it be moved in such a way that the thumbnail and file name go with the video?
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Camera Uploads keeps uploading images from WhatsApp
Dropbox App version 342.2.4 So I only want to back-up the Camera Roll (DCIM/Camera). But even if I just checkmark Camera Roll and uncheck WhatsApp, WhatsApp images will still manage to get into the Camera Upload. I tried to circumvent this by just Uploading Files directly to the Camera Upload folder (by navigating directly…
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"No Photos Or Videos Found. You must save photos or videos to your library before uploading."
Dropbox has suddenly stopped uploading photos from iPad. "No Photos Or Videos Found. You must save photos or videos to your library before uploading." What library? ipad camera has no library option.
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Problem with gifs that were converted to jpg images
Hello I made a copy of my phone to Dropbox because I no longer had memory, and all the gif files, when uploaded to Dropbox, have become jpg, and I have already deleted all the files from my phone and I cannot recover them. Is there no way to make gif files play as gif? Hola Hice una copia de mi movil a dropbox porque ya no…
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Lost Dropbox on Android phone
Hi I have Dropbox Business on my Desktop. Until this morning I also had it on Android phone. However the phone had not updated (sync) with Desktop and so I removed and re-installed Dropbox on phone. Problem is- it has installed the basic Dropbox, with no visible files, and I do not know how to link it back to the Desktop…
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Sync has stopped working
Hello, I have used Dropbox since about 2016, and have about 250 files created on my PC. Updating files on the PC used to automatically update the files on my mobile phone until I replaced it with a new phone recently. I managed to copy the 250 files (somehow) initially, but they don't ever get updated. Please keep replies…
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Don't see the settings option in the Dropbox app on Android tablet
I no longer have the three horizontal lines next to "Personal" in Files (so no access to settings) and the left region, where I used to be able to switch between linked accounts, is completely blank. I have unlinked and linked, uninstalled and re-installed, and rebooting time and time again. Any suggestions? I have…
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Scan file lost completely?
Hi On the Android app (version 266.2.2) I scanned a document but I received an error message while trying to upload it, both on data and on wi-fi. I assumed that I would be able to access the saved file on my device (in JPG format) after I closed the error screen, however the file doesn't seem to exist. Is there some kind…
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Repeat Function for Audio Player in Mobile App
How is this not a thing? I am a musician and I store my audio files in Dropbox. I make them available offline and listen to them OVER AND OVER AND OVER again to memorize. A repeat button would be so simple and add so much value. Can you please add this? Crazy to me that it's 2023 and it doesn't exist yet in your app.
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Phone / tablet backups to Dropbox.
Similar to pc back ups. Hope mobile phones and tablets can be also backed up to the dropbox account.
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Unable to edit documents via Office apps on iPad
Previously I could edit documents saved in Dropbox using the various Microsoft Office apps on my iPad. This week I am now unable to edit or save documents unless I have a Microsoft 365 Subscription. Has anyone else had this problem and if so how did you rectify it? Thanks
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Posting photos on message boards has changed
Last night I could no longer post photos from Dropbox on message boards on an Android mobile device using the "Attach files" function. Now I can only do it through the "Insert image" function in the tool bars. Don't recall being notified that was changing. I use Chrome as my broswer on my Android phone and desktop pc. ETA:…
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How can I export images from Dropbox to Facebook?
I sell LuLaRoe and all of my inventory photos are on Dropbox. If I want to post a photo from Dropbox, is there a way to do that without first going into Dropbox on my phone and saving it into my Camera Roll? For instance - when I click to add a photo - my option is Camera Roll - is there a way to have Dropbox as an option…
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Upload non-pictures with Android app
When I tap the UPLOAD button on my DropBox app on Samsung Galaxy phone I get SELECT PICTURES TO UPLOAD. I don't want to upload pictures. I need to upload documents (.txt, .pdf, etc.) (I can't believe nobody at Dropbox has thought of this! I mean, really?!)
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Why can't I open a pdf in Books?
I use an iPad Air and a windows laptop. I have resorted to emailing my pdf to myself and opening it in books as normal . This is not how I usually do it but it works . It would be great if the development team could address this problem and maybe even talk to the Apple people who could probably help them sort it , since…
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перерегистрация dropbox на новом смартфоне (re-registering dropbox on a new smartphone)
здравствуйте, уважаемые... нужна помощь... при установке его приложений dropbox на angroid (смартфон Samsung Galaxy S23 Ultra) и настройка моей учётной регистрационной записи в приложении гугл виснет в диалоге "Разрешить использование приложений Dropbox?" При любом анализе (разрешить/отклонить) экран смартфона начинает…
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Why doesn't Dropbox have "Free up space" on Android app like Ondrive has
Why doesn't Dropbox have this function "free up space on device" like Ondrive and Google drive. Dropbox has always been best in sheering files across computers and have backup ready without trouble of conflicts. But on the phone app it is a bit confusing, your app backup your photos and then you have to delete then by your…
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mobile upload on iPhone not working since a few days
since a few days the upload on my iPhone 14 Pro Max is not working good, but it only makes problems when i am in "mobile upload" mode. all is good on every WLAN, but when i switch my location out of a WLAN to mobile, it makes trouble: the upload count shows "2" photos when there is actually only ONE new picture to upload,…
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Slow motion videos with over the air file sync - iOS.
I sync all my photos using the Dropbox app on my iPhone - it works great. But all the slow motion video files lose the ability to change the slow motion settings in quicktime. When I transfer on my mac using Image Capture, it keeps all the settings so I can change in the future. Is there a setting to make sure the file is…
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Dropbox Website on Mobile Browser
Hi everyone! Does anyone in this community use the Dropbox website on their mobile browser? If so, we're interested in understanding how folks leverage the website on their phones: * Why do you use the Dropbox website on your mobile browser? What are the scenarios that bring you to the website on your phone? * How do you…
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Video playing is laggy on the mobile app
So I have the dropbox app on my iphone (IOS 16) and been trying to watch an uploaded video to my account but its almost like it skipping 1 frame and the sound is laggy when I played the video on the website still the same issue persist. Only when I changed to my laptop the issue stopped
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Recovering photos from a lost phone
Hi, I'm in desperate need of help. My phone was stolen, so I've lost all of my info and photos. Is it possible to download/sync photos off that phone using Dropbox on another device? The stolen phone is still a connected device, so is there any way to access those photos and get them into Dropbox remotely? Thanks!