Mac

Photo Library not reachable on MacOS after Dropbox sync
I recently synced dropbox for MacOS and now my Photos Library is no longer working. I preferred Dropbox over iCloud for a few reasons, but using the Photos Library on my MacBook is essential for me. The only solution I can think of is to disable Dropbox and return to iCloud so I can have Photo Library functioning properly…
Dragging and drop issue desktop
Wondering if there is a way to set the default drag + drop behavior to match all other behavior on macOS: copy and paste, rather than the Dropbox default of cut and paste. In other words: when I drag final exports of a photo project from the exports folder on my hard drive to the folder in Dropbox so I can share it with a…
Cloud icon with arrow on some folders/files on my Mac. How can I download my content locally?
I am working with dropbox for over 8 years but since last few weeks some sci-fi things are blocking my workflow with dropbox. I saw cloud icon w/arrow pointing down next to some (random) folders & files. those files are not available when I switch off wifi. I can't find any option in the settings to switch off that. I…
Unable to Show Package Contents on online-only files on Mac
I have many Final Cut Pro libraries saved in my dropbox cloud. they are essentially folders but because they function as FCP libraries the only way to open it and see the contents is to ctrl+click and select "Show package contents". Since the latest update in dropbox I can no longer do that with online-only libraries. This…
Dropbox latest update & location
Hey everyone. I just saw the latest update for OSX and I am extremely afraid. They are saying the main dropbox folder will change location and path. I have multiple machines and projects synced with files within dropbox and if The location moved, it'll change the locations of the files which will lead to an infinite amount…
Recent MacOS upgrade breaks syncing, Acrobat reader functionality
The recent forced upgrade for MacOS on recent MacOS versions, which moved files to a new location on the hard drive, caused problems with PDFs. Specifically, if the file is on Dropbox, but has never been explicitly copied to the hard drive, Acrobat Reader won't open the file. Acrobat Reader does not display an error; it…
M1 macOS version uses 500+MB or RAM
I use an 8GB MacBook Air and it routinely runs out of RAM and starts running slow. I recently was checking to see what the memory hogs are and the biggest is the browser, but I see that DropBox takes a minimum of 500MB (when the subprocesses are included), which is too high for something that is just syncing files. My…
Files not updating from Mac to DropBox
I have Dropbox Basic loaded on my MacBook Air and my iPhone. My files and folders are loaded and accessible on both. But, when I make a change to my documents on my laptop, the changes are not saved/uploaded to Dropbox. To try to correct the problem, I have Quit, Uninstalled/Reinstalled Dropbox, made sure my file…
New MacOs Problem due to default to Online Only Files
Been having issues recently with terrible performance around video editing I was doing. The files were choppy and acted like they not fully entering the software. After digging digging and digging I just found out from DropBox support that with the new MacOs Monterey apparently when you add files to your Dropbox folder via…
Mac Desktop has a blank screen with no icons after upgrade to Monterey and Dropbox for macOS
Hi, apologies if this is not the correct location. I ugraded to Monterey recently, then almost immediately DB rolled out the new location on my iMac. Not sure where the problem is, but on startup my computer now has a blank screen with no desktop icons. I can see them all under Mac (with Apple logo)>Desktop. How can I get…
How to get rid of the red circle on the dropbox icon in my menu bar? Mac desktop app.
Whenever someone comments on a shared file in dropbox, I get a red circle on the dropbox icon in the menu bar. This interrupts my workflow and I have to get rid of this feature if I want to get any work done on my computer. I have turned off all notifications on Dropbox app and on my system preferences, but the red circle…
Dropbox (backup?) folder taking up 1.6TB on the device.
Hi, so my Mac has been playing frequently ever since the major Dropbox update. And after a while of normality, my Mac is playing up again. And I’m 90% sure Dropbox has something to do with it. And I know this because every time I’ve had problem with Dropbox my Mac would slow down and the Bluetooth would continuously cut…
M1 Mac OS X Ventura turned off online files only and extension still cannot access files on Mac
I have an M1 Mac running Ventura 13.3.1, Dropbox on computer is v173.4.6706. I have been having issues opening desktop files and in other folders (documents and downloads) that were using the "online only" file option. I turned off online only files and the Dropbox system extension. It has been over an hour and I still…
Dropbox Backup on Mac in 4 different user accounts.
I have 4 different user accounts on my Mac. How can I use Dropbox Backup to backup files for each user?
Zip file gives me an error when I'm trying to download.
I'm using Chrome and trying to download Dropbox folders to my Mac (Monterey version OS 12.0.1 ) and getting an error message: ERROR 79 Inappropriate file type or format. It worked fine before updating my OS system. Please help.
Missing option to open in Office desktop app (example: PowerPoint)
Hi. When using the Dropbox browser interface, I'm missing the option to open apps in the corresponding Office desktop app. I can open in "xxx for the web" - but need it opened in the desktop app. I've attached a screenshot below... Today when getting a link to a document in Dropbox, I first have to open the document, then…
HT move Desktop folder out of Dropbox
I'm on a Macbook Pro running Ventura. At some point in the past, I moved my Desktop folder into Dropbox. It no longer exists in my user folder, and has been replaced instead by an alias. I would like to move it back where it belongs, on my hard drive and in the user folder, but, given that Desktop plays a central role in…
Can't import or preview "Available Offline" files on Mac
Hi, I recently upgraded my Macbook Pro and Dropbox is not working for me in the way it has on my previous computer. I set my files to "Available Offline" since I usually need my files without internet access. I'm now having 2 consistent issues with image files specifically: - When I am in Finder, I can't see a preview…
sync system driving me crazy
Hi, I am having problems with latest version of dropbox where original file is in library. I have tried everything, but I can't make progress latest version of dropbox latest version of Mac OS 1. Search Dropbox on my computer (can online) 2. open world files-they seem to be pseudo files-won't open 3. Understand what…
Dropbox doesn't appear in Menu Bar of MacBook Air M2 2022 Ventura 13.01
I've tried to install Dropbox on my new MacBook Air M2 2022 laptop, which is using MacOS Ventura 13.01. I'm not a newbie to Dropbox, having used it on various computers for several years. However, the Dropbox icon fails to appear in the Menu Bar at the top left of the screen. I need that icon to be able to access my…
DB has full disk access, but won't sync - MacOS Ventura 13.3.1
DropBox tells me that there are 1,000 files on my disk that it can't sync. All seem to be in the same folder. DB tells me that I should give it full disk access. But it has full disk access already. I tried doing a chmod to 777 on the folder. No luck. Any suggestions?
Problems created by new Dropbox app
I was able to resolve some of the issues in my last post, but I still have three significant problems, which I describe below. I was out of the office for two weeks, and when I returned, Dropbox updated to a new version. I use Dropbox on macOS, and now it appears that all of my files have been moved to…
Migrating from Mac to Mac using Migration Tool
Greetings, MacBook Pro (old machine): OS 12.6.5 MacBook Air (new machine): OS 13.3.1 1. I have been using Dropbox to backup my files on my MacBook Pro, all my files are online and only the ones I use is made available offline 2. I used "Migrant Assistant" to migrate to a new MacBook Air, so the folders & files in…
Rollout of new Mac Ventura Dropbox folder location (~/Library/CloudStorage) still ongoing?
Hi, I'm on Mac OS Ventura (13.0.1) and Dropbox v162.4.5419 (with a Dropbox Plus subscription) and everything is working smoothly... but, my Dropbox folder is still in "~/Dropbox" As I understand it, the rollout of the move to ~/Library/CloudStorage is independent of Dropbox version number and is being coordinated…
MacOS Ventura - Dropbox Backup Issues
Hello - As of yesterday (5/6/23), the three **critical** folders that are being backed-up by Dropbox Backup (Desktop, Downloads and Documents) are no longer visible or accessible on the desktop. The alias I have for the Downloads folder in my dock now shows the folder as empty (which it certainly isn't) and when I try to…
Files in Dropbox not opening in Spotlight?
I'm having trouble opening up files in Spotlight (Mac OS 13.2.1) that are in Dropbox (v173.4.6706). When I search for files in Spotlight they pop up, but when I click on them or hit enter the files do not open in any application. Nothing happens. This does not happen with files stored outside of Dropbox. Any fixes?
Exclude folder from syncing - but KEEP on desktop
I can't seem to find an answer to this issue specifically. I have a folder within a folder that contains many files I do not want added to my dropbox. Attempting to use selective-sync, I went into my Dropbox preferences on my Macbook and deselected the folder from syncing, however, when I clicked update, it get deleted the…
File not appear appear on mac after uploading from another windows desktop
Hi guys, I just upload some files (around 5mb) from my home windwos desktop 10 minutes ago, but I can't see them appear in my mac's dropbox folder, however I can see them when I open dropbox with chrome browser. Anyone know how to fix this? Thanks! David
Monterey-New Location
I notice DB has created a new location. All my folders & files seem to be in there OK, but the folders in the new location are not being synced. I checked at DropBox.com and the folders in the old location are being synced, not the new one. What do I have to do? Thanks.
iMac desktop, download folder locked after deleting account from business Dropbox
I downloaded the Dropbox app and used it on my iMac (OS Big Sur 11.76) when I was part of using members of Dropbox business. But, After leaving the sharing Dropbox business, my desktop folder has been locked as below. Macintosh HD -> user -> home(my account) the desktop and download folder is locked and if i click it, then…

Mac

Discussion List