Error Messages

I occasionally use an old Toshiba laptop with Windows 10. I tried to access some Word and PDF files in Dropbox from the C: drive and got the error message: "Dropbox is not accessible. The file or directory is corrupted or unreadable." The documents still exist on the Dropbox website and I can access and open them from my…

I have installed Dropbox on my wifes desktop pc and it works fine. I installed it on her laptop and I can use the web based homepage to log in and upload files fine, HOWEVER, the system tray icon is grey and gives the message'waiting to be connected to a Dropbox account'. When I click 'Click here to get sign in and get…

Hello, Platform: PC Windows 10 When I attempt to uncheck the "Read-only (Only applies to files in folder)" box under the Properties of my Drobox folder on my PC, after I apply the change and then check the Properties again the box is again checked. It is like it immediately ignored me unchecking the box and applying the…

I'm having issues when downloading a Dropbox folder as a zip file using wget and "dl=1". If I use the Dropbox website to download the folder through the web interface, I'm able to download the folder as a zip file and unzip it without problems. But if I try to use wget with "dl=1" to download the folder as a zip file, the…

In Showcase i am getting a "you don't have access to this file" message when doing the preview.

I have dropbox on my phone and computer. I am not able to open any old videos or current videos. I am getting a message " can't play, choose something else, this item is in a format we don't suport". My old videos were opening up and now they aren't. What has changed and how can I fix this?

Issues since latest ios11.0.1 update on IPad. Error in excel, word, PowerPoint when “Save as” and selecting a Dropbox file. Error message is “Cannot Save File. That file name wont work because it includes invalid characters or it’s too long. Please try a different name. “ Have tried saving the file with the file name A but…

Hello, I'm looking at my version history for a file and I can't download it? I can restore it, but I can't download it? Why? Here's the picture of what I see. I don't matter what date I choose. [Personal Information removed]

When I attempt to open a word document from the Dropbox App on iPad I receive an error message saying “Cannot Find File. The location changed since you last opened the file. “ (see below) Secondly, I am now unable to save a new word document to the Dropbox. I receive an error message saying “Cannot connect to server. The…

Hi Support, i want to use my images in other application (Magento 2 import product). Imported resource (image) could not be downloaded from external resource due to timeout or access permissions in row(s) i am getting this permission issue how can i solve it. you can reach me on my email id: [email removed]

I have a folder that I need to backup on Dropbox, everything was loading okay until I got this error message: The operation can’t be completed because one or more required items can’t be found. (Error code -43) When I clicked "okay" there was a transfer but only of some files, and I could clearly tell as the file I wanted…

it says my email address is already being used, how do I get dropbox to accept my email?

What does this error message mean and how do I get past it? I've never had this issue before, and it's regarding a shared file that my wife and I use every day. Thank you.

I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use? Thanks

I have a new phone and am trying to access dropbox for the first time on it. When I try to log in it gives me an error. "Sign in Failed. The operation couldn't be compelted. (dropbox.com error 400). Help

Dropbox stopped working on Windows Server 2008 R2 on 01/19.2018. Is there any incompatibility with this system? Does any version of windows server support? (2012, 2016?)

Hello, I have been trying to upload files to my dropbox using the Android app for the last few days and I keep getting this error when I click on Upload button: "Unknown Error, please contact customer support.". Anyone knows why is this error appearing and how can I solve it? I have reinstalled the application and it's…

I have reloaded Dropbox, checked firewall OFF, checked time and dateon computer, but still can NOT establish secure internet connection????? HELP!!!

I'm using the Dropbox app in a Pixelbook, and until today, I used to be able to open pdf files using Xodo Docs by clicking on the three vertical dots on the right of the file names. For some reason, the "Open with" option in the dialog has disappeared, and I have been unable to recover it. The dialog looks like this…

Help I changed a user account in Windows 10 and Dropbox is looking for this file that doesn't exist. Its my error but I can't seem to find the correct permissions to either overwrite the name or delete the wrong user file. I have unlinked the computer but I can't get rid of the dropbox information and its looking for the…

I am using dropbox desktop to upload a bunch of files for clients. Each client has a folder created for them, and in that folder are files that are up to roughly 10gb in size. The client and I are not sharing back and forth, all they need to do is download the files in that folder once. I would assume that most of my…

Ok can someone tell me why All my files generate too much traffic ? and how to resolve this problem???

I have a problem logging in after I did phone reset. At first I thought that maybe I am entering wrong password so I did password reset as well but it doesn't help. I waited for hours but nothing is changing. I tried to uninstall and install app again but problem still persists.