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"Please enable browser-cookies..." message when trying to view file contents in browser
Hi, I can log in to dropbox.com and browse my folder structure, but when I click on a .txt file to view its contents I get the following error message: "Please enable browser-cookies to use the Dropbox website." Beneath the error message there is a login form, but the 'Login" button is disabled, and remains disabled even…
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Cant establish secure internet connection
Hallo Working on a macbook pro suddenly dropbox went grey and had an error can't establish secure internet connection ?? what is that all about Thank you
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Error about supported location
Today for first time I got the following notification But this is akward since I never changed dropbox folder location. I'm using an external ntfs format HD and Mac OS 10.11.6 (el capitan). Although I tried to relink the same folder it didn't let me. I removed and reinstall the app but got it again. Any suggestions are…
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Sorry, we can't open your workbook in Excel Online because it exceeds the 5 MB file size limit.
error: we can't open your workbook in Excel Onlin... - Dropbox Community - 38255 Sorry, we can't open your workbook in Excel Online because it exceeds the 5 MB file size limit. How to fix this?
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Upload Error (server error) - Tried Multiple Browsers
Hi, I've been trying to upload a collection of 15 .mov files and the last 3 files will not upload. I keep getting an error (shown attached) saying there's an upload error (server error). I have space remaining, I have tried multiple browsers and computers, I have tried to uplaod to different folders within my account, and…
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Files uploaded to a shared folder come with a red circle and an X on them. Why?
I just uploaded a bunch of PDFs to a shared dropbox folder and instead of the green circle with checkmark to the right, they're accompanied by a red circle with an X. Does anyone know what this means?
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Dropbox Help Chrome Keeps Opening Tabs
Hi, I've actually never used dropbox in my life. I've never really given it much of a look nor have I had an account till a few moments ago. However, after starting up my laptop this morning, and stepping away for a while, I was greeted to this: My google chrome screenshotAll of these tabs were opened. I attempted to…
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Downloading a large zip file
I shared a folder with a videographer, who uploaded a 33.3gb (4K video) zip file in to the folder. I tried to download it several times, but I always get failed - network error. How can I download this file?
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Getting error 404 when clicking link to a shared folder
Two of seven people i am trying to share a folder on dropbox with can't access it. They get the dreaded 404 erro message. I see no easy solution on your forum. Possible solutions make sure you are clicking on the whole link. Other = don’t move the files after you’ve added them to dropbox and then sent someone a link.…
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Not able to save Powerpoint files in or out of the Dropbox folder?
Hi everyone, I'm having issues with powerpoint files on dropbox. T he last few days, a powerpoint that I am working on will come up a warning say that something has happened to this file outside powerpoint and to save a copy to keep your changes. When I try and save a copy, even when I try and save it outside dropbox it…
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How to upload SMS (text) messages to Dropbox
How can I use Dropbox to backup my text messages?
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There was a problem completing this request
I'm unable to do anything with DropBox - browser page keeps loading the error message "There was a problem completing this request." In reading through community postings with the same problem, I have tried deleting files to make room, but I'm unable to remove files - the page simply reloads with the same error message.…
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I can't upgrade to Dropbox Professional ("Contact Support to change plan" error).
I am a Dropbox Plus subscriber and want to upgrade to Dropbox Professional to take advantage of SmartSync. In the "Settings" section of my account on the Dropbox.com website, it says "Contact Support to change plan", I can't just click a button there to upgrade directly. So, I contact support. Support says that, because I…
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Camera Upload Error on Mac OS High Sierra/ Photos...Could Not Be Imported
Since April 10, I've been spending a LOT of time trying to upload photos and videos from my iPhone 7 [iOS 11.3 (15E216)] to my Mac [macOS High Sierra (Version 10.14.4)]. It used to do that no problem, but no more. Sometimes I get only an error message, while other times, I get a message that makes me hopeful -- "Finding…
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Videos not playing when offline
Hi, I use Db for pretty much everything however, when i download any video content, it plays fine whilst theres wifi or 3g/4g but as soon as it goes into airplane mode, no videos will play. Audio works fine but video doesnt work. Both mp4 and .mkv files. Any help on this would be great as other solutions ive read do not…
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Error 500 when attempting to download files
When I attempt to download a couple of very large folders, I get an Error 500 message. How can I download these folder?
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Location is not available... the file or directory is corrupted and unreadable
I occasionally use an old Toshiba laptop with Windows 10. I tried to access some Word and PDF files in Dropbox from the C: drive and got the error message: "Dropbox is not accessible. The file or directory is corrupted or unreadable." The documents still exist on the Dropbox website and I can access and open them from my…
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Waiting to be linked to a Dropbox account
I have installed Dropbox on my wifes desktop pc and it works fine. I installed it on her laptop and I can use the web based homepage to log in and upload files fine, HOWEVER, the system tray icon is grey and gives the message'waiting to be connected to a Dropbox account'. When I click 'Click here to get sign in and get…
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Cannot uncheck Read-Only checkbox for my Dropbox folder (Jupyter Notebooks Can't Save)
Hello, Platform: PC Windows 10 When I attempt to uncheck the "Read-only (Only applies to files in folder)" box under the Properties of my Drobox folder on my PC, after I apply the change and then check the Properties again the box is again checked. It is like it immediately ignored me unchecking the box and applying the…
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Showcase "you don't have access to this file"
In Showcase i am getting a "you don't have access to this file" message when doing the preview.
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I'm having an issue opening the videos I've downloaded from Dropbox on my phone & desktop.
I have dropbox on my phone and computer. I am not able to open any old videos or current videos. I am getting a message " can't play, choose something else, this item is in a format we don't suport". My old videos were opening up and now they aren't. What has changed and how can I fix this?
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Ios11.0.1 “Cannot save file” error saving from Office apps to Dropbox
Issues since latest ios11.0.1 update on IPad. Error in excel, word, PowerPoint when “Save as” and selecting a Dropbox file. Error message is “Cannot Save File. That file name wont work because it includes invalid characters or it’s too long. Please try a different name. “ Have tried saving the file with the file name A but…
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There was an error downloading your file.
Hello, I'm looking at my version history for a file and I can't download it? I can restore it, but I can't download it? Why? Here's the picture of what I see. I don't matter what date I choose. [Personal Information removed]
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Unable to open Dropbox files in Word
When I attempt to open a word document from the Dropbox App on iPad I receive an error message saying “Cannot Find File. The location changed since you last opened the file. “ (see below) Secondly, I am now unable to save a new word document to the Dropbox. I receive an error message saying “Cannot connect to server. The…