-
Why am I getting a 'Couldn't start Dropbox' permission error?
Here's the message that I get: Couldn't start Dropbox. This is usually because of permission error. Storing your home folder on a network share can also cause an error.
-
Dropbox web says I'm over-quota, but my desktop app shows little usage.
With Dropbox Basic, I recieved an alert saying my dropbox is full -all 8.25 GB are used. But when I check my Dropbox file on my desktop it's size is 1.89 GB. All folders are marked to sync so I can't find a logical explenation for this & my Dropbox won't sync because it claims to be full... Thanks for your help!
-
Can't read .txt file with HTML Viewer on New phone
Since upgrading to my new phone, Moto G4 Plus running Android 6.0.1, I cannot open a .txt file from my Dropbox using the built in HTML Viewer. My previous phone was running Lollipop. https://www.dropbox.com/s/ezap5v0cos0wau8/Screenshot_20170212-090528.png?dl=0 I can open them with other apps from Dropbox including the…
-
Expired Certificate Error?(SSL security error)
Hello, My website links to some files I have stored in DropBox using the public URL feature. Today I am getting an SSL security error. Certificate details shows the *.dropbox.com certificate has expired. Can you update it please.
-
I see "download failed due to an unknown error", when downloading files from Chrome on mobile.
I am not trying to download a large file. I am trying to download any file at all. A 3.31MB .pdf shouldn't incur this error. I have a Nexus 7 2012 that is running 4.4.4 because I am one of the many users whose tablets turn into bricks/slugs after updating to anything 5.0+. It's a known problem. Since the dropbox app won't…
-
Moving dropbox sync folder location
When moving the location of my Drpbox sync folders from one drive to another, I get the following error message: "Couldn't move junction point: C:\Users\.....\Dropbox\.drpbox.cache\...\placeholder.avi". and the move process is stopped.
-
I keeping getting a message that file name is too long when moving files using the desktop app.
When I move some files over to dropbox I get a message that says the name is too long. Dropbox accepts the file but won't let me rename or even move it onto my desktop so I can shorten the name, ex. an invoice for a client.
-
No internet connection error - when there is internet?
The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings." But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?
-
Getting an error saving an Autocad file, tmp files created?
I use Autocad to work on files I have stored and shared here in Dropbox. My Autocad is set to save every ten minutes. I also manually save very often because I've learned a valuable lesson once when we lost power and my battery backup (UPS) didn't work. Hours of lost work is not fun so I constantly save to avoid losing…
-
I am getting an error 403 when accessing a link through an email. Can you help?
I clicked on a link from an email to open a file and it took me to an error page that said I should sign in. I am signed in. I was able to open this file two days ago and now I can't. Help, please.
-
Why am I seeing "audio error has occurred"? How do I fix this?
First time and error 'audio error has occurred', what do I do to fix this?
-
I am getting an error 500 when trying to access my account. Any ideas?
Does anyone know what this is all about? I can't access my file at all.
-
I can't update my email address, as the new one is taken.
I have the wrong email associated with my account. It is an old non-existent email. When I try to update my email to my current correct email ... I get a message saying that address is already taken .... how do I fix this.
-
I'm getting a "Permission denied" error on Windows 10 and my files won't sync.
edit: look my last post for solution. -------------------------------------------------------------------- I'm running Windows 10 Pro Insider Preview Build 10565 and Dropbox v3.10.11. I have some files that are not getting synced, like 20 out of 32.000 files I have on my Dropbox folder. The error is permission denied. The…
-
"Couldn't contact Dropbox servers" error message
When I try to share a folder via the Dropbox iPhone app, I get a "Couldn't Share Folder" error message that states, "No internet connection or couldn't contact Dropbox servers." However, there is no issue with the Internet connectivity. Also, when I log in to Dropbox.com to view my account, my account is empty. All of the…
-
I am getting a 5xx error. Can you help?
Hi, have searched forum and seems to be a common thing but no answers given anywhere? I am getting a 5xx error and cannot synchronise files - please advise. Many thanks.
-
I see a 403 error when trying to download my own files; I'm being asked to sign in.
Hi, I hope someone can help me with this. I log into my Dropbox account and try downloading any files and I get this message: -Error (403) It seems you don't belong here! You should probably sign in. Check out our Help Center and forums for help, or head back to home. I get the same message if I right click the file and…