Error Messages

I have uploaded 10 1GB files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?

bn.BUILD_KEY: Dropbox bn.VERSION: 27.4.22 bn.DROPBOXEXT_VERSION: 16.0 bn.is_frozen: True machine_id: failed pid: 12728 cwd: u'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.65.1' real_path=u'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.65.1' mode=040777 uid=0 gid=0 parent mode=040777 uid=0 gid=0 HOME: None appdata:…

I have been denied total access to Dropbox website on my Mac for some reason. My internet is working perfectly for all other sites. Subsequently, my Dropbox app doesn't turn it black at all. It says connecting to Dropbox and doesn't connect. Driving me nuts please help

I have just edited a document that now won't open! I'm receiving a message saying 'this file is not supported. But it was a minute ago and all my other files open just fine Please help!!!

I had this problem for over a week now. I tried the things I have read from here - turning off firewall and antivirus (though I didn't have an anti-virus yet because I just recently reformatted my pc) - uninstalling and reinstalling - no proxies used I also had experienced it long before this but it was fixed with…

Here's the message that I get: Couldn't start Dropbox. This is usually because of permission error. Storing your home folder on a network share can also cause an error.

I am running a brand new Macbook pro on the latest OS. I have downloaded the installer file without issue, but when I run it, it says "the download failed" instantly. It retries every 10 seconds and fails. I have checked the FAQs and checked the security settings but there is no firewall or anti-malware software running. I…

Since upgrading to my new phone, Moto G4 Plus running Android 6.0.1, I cannot open a .txt file from my Dropbox using the built in HTML Viewer. My previous phone was running Lollipop. https://www.dropbox.com/s/ezap5v0cos0wau8/Screenshot_20170212-090528.png?dl=0 I can open them with other apps from Dropbox including the…

I moved some dropbox files from the C: drive to the D: and now i can't run the installer after i uninstalled Dropbox. Here is what happens:

Hello, My website links to some files I have stored in DropBox using the public URL feature. Today I am getting an SSL security error. Certificate details shows the *.dropbox.com certificate has expired. Can you update it please.

I am not trying to download a large file. I am trying to download any file at all. A 3.31MB .pdf shouldn't incur this error. I have a Nexus 7 2012 that is running 4.4.4 because I am one of the many users whose tablets turn into bricks/slugs after updating to anything 5.0+. It's a known problem. Since the dropbox app won't…

When moving the location of my Drpbox sync folders from one drive to another, I get the following error message: "Couldn't move junction point: C:\Users\.....\Dropbox\.drpbox.cache\...\placeholder.avi". and the move process is stopped.

When I move some files over to dropbox I get a message that says the name is too long. Dropbox accepts the file but won't let me rename or even move it onto my desktop so I can shorten the name, ex. an invoice for a client.

The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings." But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?

I use Autocad to work on files I have stored and shared here in Dropbox. My Autocad is set to save every ten minutes. I also manually save very often because I've learned a valuable lesson once when we lost power and my battery backup (UPS) didn't work. Hours of lost work is not fun so I constantly save to avoid losing…

I clicked on a link from an email to open a file and it took me to an error page that said I should sign in. I am signed in. I was able to open this file two days ago and now I can't. Help, please.

Every time I try to it just says in a red box at the top "please provide a name for the new folder." This has happened every time I've tried for the last 3 weeks - I've tried on several different browsers, and also changed the email address on the account, and cleared the cache. Any ideas? I've contacted Dropbox to no…

First time and error 'audio error has occurred', what do I do to fix this?

Does anyone know what this is all about? I can't access my file at all.

With the exception of 2 of my picture files, I am unable to open any of them. Why can't I access my pictures. I am very, very upset about this and need a solution. Please help!!! I never deleted these files, I just get the msg "cannot open thumbnail"

I have the wrong email associated with my account. It is an old non-existent email. When I try to update my email to my current correct email ... I get a message saying that address is already taken .... how do I fix this.