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"This billing country change isn't supported" error when changing my billing information
I receive an error saying "This billing country change isn't supported" when I try to change my credit card for billing as my old one expired. My old card was an Australian card and the new one is a US one. When I choose United States from the dropdown list I receive that error message.
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Azure SSO login is getting an error message
During login with SSO Azure AD gives me such error: Additional technical information:Correlation ID: fcdcb2a9-784e-410d-8aaa-4e2ae8cc5e72Timestamp: 2017-06-09 08:58:00ZAADSTS65005: Invalid resource. The client has requested access to a resource which is not listed in the requested permissions in the client's application…
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Location error in file explorer of Win10 after changing location.
I just installed dropbox to my new computer on windows 10, I realised that I set the files to C/ instead of D/ After doing that the Dropbox icon in file explorer give me an error that the location is not available because C/ is empty blablabla I can't figure out how to remove that dropbox shortcut or update it to the new…
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My public links are no longer working
All my public links are suddenly not working. I noticed that the previously copied link URL that I've given to people to access the file had "https://dl.dropboxusercontent.com" as the first part of the url name. But now when I am copying the link, the first part of the url name is "https://www.dropbox.com" I assume this is…
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Dropbox with a UAC prompt every 10 minutes
hello, I get a very annoying UAC prompt to allow Dropbox to execute with admin privileges every 10 minutes. I having this issue in a week now. What to do? Steffen
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Extensionless files can’t be previewed
Yesterday, I decided to rename some of my videos on here to help me better identify them. After doing so now my files say: "Extensionless files can’t be previewed" . I tried to restore them to the previous version but still nothing. It will let me view the previous version but I cannot get a link to it to show others and…
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Download fails at 315mb every time
I have uploaded 10 1GB files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?
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I'm getting an error message on my desktop app
bn.BUILD_KEY: Dropbox bn.VERSION: 27.4.22 bn.DROPBOXEXT_VERSION: 16.0 bn.is_frozen: True machine_id: failed pid: 12728 cwd: u'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.65.1' real_path=u'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.65.1' mode=040777 uid=0 gid=0 parent mode=040777 uid=0 gid=0 HOME: None appdata:…
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Can't access the website Dropbox.com through my wifi
I have been denied total access to Dropbox website on my Mac for some reason. My internet is working perfectly for all other sites. Subsequently, my Dropbox app doesn't turn it black at all. It says connecting to Dropbox and doesn't connect. Driving me nuts please help
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Getting an error that a file is not supported?
I have just edited a document that now won't open! I'm receiving a message saying 'this file is not supported. But it was a minute ago and all my other files open just fine Please help!!!
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Why am I getting a 'Couldn't start Dropbox' permission error?
Here's the message that I get: Couldn't start Dropbox. This is usually because of permission error. Storing your home folder on a network share can also cause an error.
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Can't read .txt file with HTML Viewer on New phone
Since upgrading to my new phone, Moto G4 Plus running Android 6.0.1, I cannot open a .txt file from my Dropbox using the built in HTML Viewer. My previous phone was running Lollipop. https://www.dropbox.com/s/ezap5v0cos0wau8/Screenshot_20170212-090528.png?dl=0 I can open them with other apps from Dropbox including the…
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Unable to view trash can files
Has anyone run into an issue with being unable to view any deleted files in the trash can? It's been 1 week since I upgraded to Dropbox business and since day 1, when I click on the trash can I see a spinning circle. No files display at all. I opened a support ticket which is going on day 6 with no current resolution.…
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Expired Certificate Error?(SSL security error)
Hello, My website links to some files I have stored in DropBox using the public URL feature. Today I am getting an SSL security error. Certificate details shows the *.dropbox.com certificate has expired. Can you update it please.
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(File) download failed due to an unknown error
I am not trying to download a large file. I am trying to download any file at all. A 3.31MB .pdf shouldn't incur this error. I have a Nexus 7 2012 that is running 4.4.4 because I am one of the many users whose tablets turn into bricks/slugs after updating to anything 5.0+. It's a known problem. Since the dropbox app won't…
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Moving dropbox sync folder location
When moving the location of my Drpbox sync folders from one drive to another, I get the following error message: "Couldn't move junction point: C:\Users\.....\Dropbox\.drpbox.cache\...\placeholder.avi". and the move process is stopped.
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I keeping getting a message that file name is too long when moving files using the desktop app.
When I move some files over to dropbox I get a message that says the name is too long. Dropbox accepts the file but won't let me rename or even move it onto my desktop so I can shorten the name, ex. an invoice for a client.
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No internet connection error - when there is internet?
The desktop app says "No internet connection - Your computer is currently offline. PLease check your nework settings." But my comuter is NOT offline and there is most definitely internet - I can access any website through Explorer and Firefox and ALL other web-based applications are running fine?
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Getting an error saving an Autocad file, tmp files created?
I use Autocad to work on files I have stored and shared here in Dropbox. My Autocad is set to save every ten minutes. I also manually save very often because I've learned a valuable lesson once when we lost power and my battery backup (UPS) didn't work. Hours of lost work is not fun so I constantly save to avoid losing…
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I am getting an error 403 when accessing a link through an email. Can you help?
I clicked on a link from an email to open a file and it took me to an error page that said I should sign in. I am signed in. I was able to open this file two days ago and now I can't. Help, please.
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Why am I having an 'audio error has occurred' ? How do I fix this?
First time and error 'audio error has occurred', what do I do to fix this?
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I am getting an error 500 when trying to access my account. Any ideas?
Does anyone know what this is all about? I can't access my file at all.