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Videos not playing when offline
Hi, I use Db for pretty much everything however, when i download any video content, it plays fine whilst theres wifi or 3g/4g but as soon as it goes into airplane mode, no videos will play. Audio works fine but video doesnt work. Both mp4 and .mkv files. Any help on this would be great as other solutions ive read do not…
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Error 500 when attempting to download files
When I attempt to download a couple of very large folders, I get an Error 500 message. How can I download these folder?
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Location is not available... the file or directory is corrupted and unreadable
I occasionally use an old Toshiba laptop with Windows 10. I tried to access some Word and PDF files in Dropbox from the C: drive and got the error message: "Dropbox is not accessible. The file or directory is corrupted or unreadable." The documents still exist on the Dropbox website and I can access and open them from my…
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Waiting to be linked to a Dropbox account
I have installed Dropbox on my wifes desktop pc and it works fine. I installed it on her laptop and I can use the web based homepage to log in and upload files fine, HOWEVER, the system tray icon is grey and gives the message'waiting to be connected to a Dropbox account'. When I click 'Click here to get sign in and get…
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Cannot uncheck Read-Only checkbox for my Dropbox folder (Jupyter Notebooks Can't Save)
Hello, Platform: PC Windows 10 When I attempt to uncheck the "Read-only (Only applies to files in folder)" box under the Properties of my Drobox folder on my PC, after I apply the change and then check the Properties again the box is again checked. It is like it immediately ignored me unchecking the box and applying the…
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Showcase "you don't have access to this file"
In Showcase i am getting a "you don't have access to this file" message when doing the preview.
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I'm having an issue opening the videos I've downloaded from Dropbox on my phone & desktop.
I have dropbox on my phone and computer. I am not able to open any old videos or current videos. I am getting a message " can't play, choose something else, this item is in a format we don't suport". My old videos were opening up and now they aren't. What has changed and how can I fix this?
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Ios11.0.1 “Cannot save file” error saving from Office apps to Dropbox
Issues since latest ios11.0.1 update on IPad. Error in excel, word, PowerPoint when “Save as” and selecting a Dropbox file. Error message is “Cannot Save File. That file name wont work because it includes invalid characters or it’s too long. Please try a different name. “ Have tried saving the file with the file name A but…
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There was an error downloading your file.
Hello, I'm looking at my version history for a file and I can't download it? I can restore it, but I can't download it? Why? Here's the picture of what I see. I don't matter what date I choose. [Personal Information removed]
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Unable to open Dropbox files in Word
When I attempt to open a word document from the Dropbox App on iPad I receive an error message saying “Cannot Find File. The location changed since you last opened the file. “ (see below) Secondly, I am now unable to save a new word document to the Dropbox. I receive an error message saying “Cannot connect to server. The…
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Can't connect to Dropbox at all
Hi all - I was hoping someone could help. I cannot connect to Dropbox either by going to the website or by opening the desktop application. This seems to have happened after a windows update a few days ago. Dropbox says that I have no internet connection and that it can't connect. 1. I have tried using Chrome, Edge &…
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I am getting an error with Code -43 when trying to move a folder on my Mac. Any ideas?
I have a folder that I need to backup on Dropbox, everything was loading okay until I got this error message: The operation can’t be completed because one or more required items can’t be found. (Error code -43) When I clicked "okay" there was a transfer but only of some files, and I could clearly tell as the file I wanted…
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Unable to change my email address in Dropbox,
it says my email address is already being used, how do I get dropbox to accept my email?
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Requests to the server have been blocked by an extension
What does this error message mean and how do I get past it? I've never had this issue before, and it's regarding a shared file that my wife and I use every day. Thank you.
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How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?
I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use? Thanks
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Error 400 on signing in
I have a new phone and am trying to access dropbox for the first time on it. When I try to log in it gives me an error. "Sign in Failed. The operation couldn't be compelted. (dropbox.com error 400). Help
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Dropbox stopped working on Windows Server 2008 R2 on 01/19.2018
Dropbox stopped working on Windows Server 2008 R2 on 01/19.2018. Is there any incompatibility with this system? Does any version of windows server support? (2012, 2016?)
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Can't establish secure internet connection
I have reloaded Dropbox, checked firewall OFF, checked time and dateon computer, but still can NOT establish secure internet connection????? HELP!!!
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"Open with" option missing
I'm using the Dropbox app in a Pixelbook, and until today, I used to be able to open pdf files using Xodo Docs by clicking on the three vertical dots on the right of the file names. For some reason, the "Open with" option in the dialog has disappeared, and I have been unable to recover it. The dialog looks like this…
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Dropbox permissions error
Help I changed a user account in Windows 10 and Dropbox is looking for this file that doesn't exist. Its my error but I can't seem to find the correct permissions to either overwrite the name or delete the wrong user file. I have unlinked the computer but I can't get rid of the dropbox information and its looking for the…
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Error 429 link is temporarily disabled / Generating Too much traffic
Ok can someone tell me why All my files generate too much traffic ? and how to resolve this problem???
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"Error 403" - Dropbox says I "don't belong here" and is not letting me download my own files!
I log in with email and password. My files load. I can click on them and view them, etc. But when I click "Download," I get an error message saying: "Error 403 - it appears you don't belong here ..." and it directs me to "sign in" or go to the 'help center" or the "home page." But I'm already signed in, I go to help…
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I am getting a "Folder in use" error - can you help me?
This issue is related to the dropbox Desktop application/program. Using the windows File Exploroer to browse my Dropbox folder I attempt to change folder names I would get an error "The action can't be completed because the folder or a file in it is open in another program, Close the folder or file and try again". This…