Error Messages
Discussion List
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"This file is locked for editing"; why can't I open my own files in my own Dropbox account?
Several files that were created by me and stored within my dropbox now come up with the message "This file is locked for editing" followed by name of file, followed by "You can open the file as read-only". Yet all other folders and files are fine. Please advise.
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I'm getting a "Permission denied" error on Windows 10 and my files won't sync.
edit: look my last post for solution. -------------------------------------------------------------------- I'm running Windows 10 Pro Insider Preview Build 10565 and Dropbox v3.10.11. I have some files that are not getting synced, like 20 out of 32.000 files I have on my Dropbox folder. The error is permission denied. The…
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I get a "No internet connection or couldn't contact Dropbox servers" error on my iOS Dropbox app
When I try to share a folder via the Dropbox iPhone app, I get a "Couldn't Share Folder" error message that states, "No internet connection or couldn't contact Dropbox servers." However, there is no issue with the Internet connectivity. Also, when I log in to Dropbox.com to view my account, my account is empty. All of the…
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I am getting a 5xx error. Can you help?
Hi, have searched forum and seems to be a common thing but no answers given anywhere? I am getting a 5xx error and cannot synchronise files - please advise. Many thanks.
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How can I remove the word "(Personal)" from the name of my Dropbox folder?
I recently added a Dropbox Business account to my Mac and so Dropbox prompted me to add "(Personal)" in the name to signify which account it was. However, after disconnected the Dropbox Business account, my personal Dropbox folder is still named "Dropbox (Personal)". When I try to rename the folder to just "Dropbox," the…
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I see a 403 error when trying to download my own files; I'm being asked to sign in.
Hi, I hope someone can help me with this. I log into my Dropbox account and try downloading any files and I get this message: -Error (403) It seems you don't belong here! You should probably sign in. Check out our Help Center and forums for help, or head back to home. I get the same message if I right click the file and…
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'Format is not supported' error when trying to watch a video on my Dropbox account
is not supported. For 25days we have been uploading small videos in dropbox, and we have been able to watch them without any issue. From yesterday people started complaining to get this message that I believe have something to do with the JAVA atualization on mac's chrome, firefox and safari. Since I experience some…
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"Dropbox can't be uninstalled because some of its plug-ins are in use".
Which plug-ins????????? I have uninstalled everything I can find but it is still there....
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Why can't I play a video in its full length on Dropbox?
I got a link to an mp4 private video. When I start the video it only last for 15 minutes. I know that the duration is app. 1 hour and other members of the shared link can see the full video. My question - Why can I only stream some of the video? Just saw a message 'this is a partial preview. To Watch full movie download it…
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Why do I have duplicate file names prepended with "._"?
In all or most of my folders, my file names are duplicated but with a period-underscore "._" appearing before each duplicate. The duplicates don't open to anything except "This file type can't be viewed". This may have come about when I briefly tried using a memory stick as a Dropbox folder. I moved my default folder back…
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I tried to uninstall the Dropbox app from my Mac, but it says some of its plugins are in use.
I want to get rid of Dropbox entirely from my Mac. I'm not a very advanced Mac user, and ordinarily apps can be uninstalled with ease, but not with Dropbox. I followed all the procedures according to this link https://www.dropbox.com/en/help/41 but when I try to drag the Dropbox icon from the list of apps in Finder, a…
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Is Dropbox down today? It says "something went wrong", when I try to open a file.
It was working fine and now my homepage won't load. Every time I go to click into the file it keeps saying, "something is wrong" and not opening/ Not good when I have a dissertation due next week!!!
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How can I fix 'dropbox.com error 401' when syncing files in mSecure on iOS
When trying to sync from items in mSecure between iPhone6 and iPad, It says "Dropbox Error The operation couldn't be completed (dropbox.com error 401)