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.pdf files are supported but something went wrong
I get the following error message, and as someone whose job is to go through Dropbox and rename files, it's really slowing me down. I've tried opening it on a different web browser, I've tried restarting my laptop, nothing's working. I looked through some forums but never found a response. Here's the following info that…
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When I sign in, I get the message: Your browser appears to be blocking dropboxcaptcha.com. Why?
When signing in I usually get the message: Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, please update any anti-virus or ad-blocking software settings to allow connections to dropboxcaptcha.com. Please can anyone advise? I don't understand this or how…
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The following characters are not allowed: angle brackets \ / : ? * " | ERROR Dropbox File Request
I keep getting the error "The following characters are not allowed: angle brackets \ / : ? * " |" when trying to create a folder for File Request, but I am not using those in my file name at all. Any suggestions?
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trouble signing into my account
I was having trouble accessing files through dropbox as they weren't syncing on the desktop app but I could see they were on the website, so I uninstalled the dropbox app and installed it again and now it wont let me sign into my account. When I enter my email and password is says "there was a problem competing this…
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404 error message on Facebook post
I have a Dropbox Basic (free) account. I'm trying to post a Dropbox link on a Facebook group. The link is to a folder containing 205 photos totaling 836 MB. Before even posting, Dropbox presented a 404 Error message in the text I was about to post. I'm not attempting to sell the images. Why am I getting the 404 Error?
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Automated Folders Do Not Work
I have tried contacting support and they don't do anything to help. I have a folder full of files that I set up to be automatically sorted. It sorts 13 files and stops. I then have to delete and redo the automation. I don't have time to redo the automation every few minutes.
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Can't Get Past Dropbox Ad
I've got a free account. Someone sent me a link to share a file with me. When I click on a link all I get is a Dropbox ad giving me upgrade options. Here is the URL for what comes up: https://www.dropbox.com/plan-upgrade?oqa=wb_oq_rd_fb&reason=out-of-space Note the "out-of-space" But the page says "131.47 MB of 2.5 GB…
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"Syncing has been disabled due to an error." on the Dropbox desktop app
The new update of DropBox has screwed my computer. It won't sync, and it's taking up all of my disc space so I can't run most of the programs on my computer. "Syncing has been disabled due to an error." WHICH ERROR? And how do I fix it?? I'm on DropBox Pro — so I'm paying for this nonsense.
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Restoring previous version of a file not working
I require technical support from Dropbox. I have three files in my Dropbox that I initially uploaded in August 2021. In July 2022, I overwrote them by uploading new files with the same names. I realized a few weeks later, and tried to restore the initial version of the files from Version history. The green success message…
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Dropbox moved Music Library, now Sonos cannot access it.
The latest update to Dropbox moved all of its contents to ~/Library/CloudStorage. I keep my music in Dropbox. I configure my Sonos music system to use my Music Library. Sonos can no longer access my Music Library following the move. When I try to configure to use the new location, Sonos' browser finds the location in…
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Error when copying anything from Dropbox (monterey, 2020 m1 MBP)
Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error: "The operation can’t be completed because an unexpected error occurred (error code -8062)." Does anyone know why this happens? I haven't messes with permissions or anything. Copying from any other folder works…
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Reinstalling Dropbox App and retaining D drive location for Dropbox folder
I recently had to reinstall Windows 10 on a desktop. I had the Dropbox folder installed on my D drive, which is a separate physical drive (not a partition) from my C drive. The Dropbox app was installed on C, which was reformatted as part of the reinstallation, so I lost the Dropbox app. Since the W10 reinstallation did…
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Support request. Delete files that 'couldn't be deleted'
Hello, I have a folder of tens of thousands of files that I am unable to delete. I tried deleting this on my local device (Mac OS 12.6.7) but my Dropbox client has been unresponsive. I have tried to delete this folder via the web client and received a 'couldn't be deleted' message. There are no shared folders connected to…
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My Home folder is buried within my dropbox
Hi folks. I have no idea what happened but some time recently Dropbox started behaving INSANELY for a few days. I kind of ignored what was going on to get work projects out the door and now I am trying to discern what is happening. Basically, my Finder (MacOS Ventura 13.4.1 (22F82)) randomly hangs/crashes (SBBOD) whenever…
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Dropbox rewind isn't working properly for Dropbox Plus and above users
hello everyone, I am having an issue, now I know I can restore deleted files and folders but selecting is cumbersome and there is no select all button, I tried to use dropboxes rewind feature but when ever I try it states there was an internal dropbox error and I want to rewind my intire dropbox, I am currently on the plus…
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New Windows 11 Laptop Installation
Bought a new Windows 11 laptop and activated Microsoft OneDrive. Tried to install Dropbox and received the message you can't backup with one Drive and Drop Box. I tried to stop the One Drive sync of desktop and documents, but this is not possible. I stopped OneDrive from launching but this didn't help. I uninstalled One…
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I cant download files...mac says insufficient permission
please help I lost me 3 important folder....desktop.....documents... and downloads. I cant download them from dropbox
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There was a problem completing this request
Hi Everyone, Yes, I am also facing the famous error message "there was a problem completing this request". I just switched from an Macbook to a Windows laptop. I freshly installed windows 10 pro on the laptop and the dropbox app was running fine. Then I decided to upgrade to windows 11 pro. I formatted the hard drive and…
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File Request - The following characters are not allowed: angle brackets \ / : ? * " |
Hello, I'm creating a file request, like I have many time before but suddenly it is coming up with this warning: 'The following characters are not allowed: angle brackets \ / : ? * " |' This makes no sense as I am not using any of these characters in my subject line. I have even just tried 1 character 'J' and it still came…
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deleted files
all my files inside drobox team projects are gone. Within the activities, no files have been deleted or moved. this compromises 5 years of lost work, we want to be contacted immediately to resolve the issue. call me immediately on [removed per the Dropbox Community Guidelines]
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File Saving Issues (Adobe Audition)
Hi folks! I've been running into exactly the same issue as Johnny in the below thread: https://www.dropboxforum.com/t5/Dropbox-files-folders/File-saving-problems-audio-and-word/td-p/421559 Was there any resolution to this? Adobe Audition is my #1 most used program - I record voiceover for a living and use Dropbox for…
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“There was an error downloading your file”
I know this problem has been shared here before in the past, but in all cases (at least, the ones I consulted) it resulted in a representative contacting OP directly via email, which doesn't really help other users. Please let me know if there's an actual solution posted here that I didn't catch. Anyway, I’ve been trying…
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Can't preview my files after renaming them
Hey so I have a similar problem almost every time I rename a picture its version changes to a file that cannot be previewed even when downloaded. it says files without extensions can not be previewed. after renaming
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Dropbox will not start on my M2 MacBook Air
The reason is that Dropbox asks for permission to access my old MacBook Pro root (user) folder, with a name like qzmbp, whereas the root (user) folder on my M2 Air is qzmpa. Strangely it has no problem on my Mac mini (qzmini). How can I fix this???
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How to recover files I removed from drop box Mac
I wanted to save my files to an external drive. So I drug them out of drop box and onto my mac. Then I drug them to an external hard drive. Now I find out I can't open the files on my external drive. I get this message: ... is an online-only file. To open it, first move it into your dropbox folder. I have not renewed my…
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Mac crashes after update Dropbox
Since updating Dropbox my Mac crashes, won't do anything. Deleting the Dropbox app helps, the Mac won't crash, but I need Dropbox in mij Finder to work. Anyone else experiencing this issue?
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Firewall blocking dropbox.exeexe
Hi community, Can anyone tell me why Windows Firewall is blocking C:\program files (x86)\dropbox\client\dropbox.exeexe? Note the double exe at the end. It's that that is confusing me, otherwise I would just allow access, but I'm not sure if this is something fishy!!?
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Unable to upload files of any size/type on any browser
A folder link was shared with me. I can see the upload options but I receive an error immediately after attempting to upload a document. It says "There was an error uploading a file." If I click "Retry", it says "In queue..." and never uploads. I've tried uploading spreadsheets, PDFs, picture files (.png). I'm using Chrome…
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Can't upload files - "Empty files cannot be uploaded"
New account. I cannot upload any files (JPEG's). I get the same message every time that I can't upload empty files. I am trying to upload from my PC. I've tried Chrome and Edge, same result. I've cleared my cache, same result. I've searched this community and the net for clues, to no avail. Any ideas? Update: As soon as I…
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Verifying Access and trying to download AI files.
I'm trying to access .ai files in my dropbox which I had created and then "made offline only". Now when I try to download them and open them I just get "Verifying access to..." and it cycles 50+ times until it gives me a "file read-only" error. These errors pop up in AI. They are illustrator files. I've tried downloading…