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Cant attach to gmail
For some reason today I can no longer attach Dropbox files to my Gmail emails? Anyone have any idea what I have done?
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I cannot access a shared folder anymore. Link is broken.
Please help! I've had access to a folder shared with me for years, but all of a sudden, when I click to view the contents of the folder, it says that the link is broken. No changes have been made by the owner of the folder and all other members don't have any issues. Same issue on laptop and mobile device. This is a very…
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"The operation can’t be completed" error when trying to delete a folder on macOS
I am on Mac OS Monterey running dropbox basic. When I try to delete a folder I get the error message 'The operation can’t be completed because “Folder name” needs to be downloaded.' Also my sync icons are not showing at all. If I add or delete files they the changes sync. If I create a folder it also syncs - but I cannot…
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Getting an error when clicking on a folder on my Mac
While I have access to my DB files online, when I click on the folder, it says "the folder XXXX can't be opened because you don't have permission to see the content" ! How can I fix the issue?
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Mac - Changed User Name
Hello I recently changed the name of the User on my Desktop Mac from apple to a different one. Since then I have tried to uninstall and reinstall Dropbox repeatedly but it keeps looking for a non-existent folder: /Users/apple/.dropbox It then tells me it Couldn't start Dropbox and gives me an error file to send to Dropbox…
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ERROR: 0X80070780. "File cannot be opened by the system" error when trying to open PDFs.
Greetings, The frequency of the following error is occurring more and more: ERROR: 0X80070780 File cannot be opened by the system Trying to open several PDFs and it says it is impossible to do. It feels like the I am working off a corrupted hard drive. This strikes at the heart and soul of using Dropbox as it quickly leads…
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Debian Linux - Key is stored in legacy trusted.gpg keyring
When I run "sudo apt update" on my system I get an error about the Dropbox key being stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg) and apt-key being deprecated. I searched google for an hour or so and tried multiple different solutions but can't find anything that works. It seems that the public key needed to…
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New Mac Ventura Update - Online/Offline Files Not Syncing
I've recently updated to the v.167.4.4719 version of Dropbox which now changes the location of where your dropbox is located and also changes the way the icons represent what is downloaded online/offline. The issues I'm having are as follows and I wanted to see if anyone else was experiencing this and worked out a way to…
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share dropbox link in Excel or Word. unable to open https:.......... Cannot download
Hi ... Got Anyone can solve this issue? thanks
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xlsx files are supported but something went wrong.
Hello. My file is only 2.4 mb and this is the message I get everytime I try to open this one particular spreadsheet. I have another spreadsheet that 2.6 and opens right away.. What advise could you give me?
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Video embed not working on DB Paper
Video embed is no longer working in DropBox Paper. My organization opened a support ticket with DropBox, after lots of emailing back and forth they fixed it and it worked for about 3 days and now no longer works. We can't be the only ones experiencing this issue no?
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Camera upload not working following update. Nothing happens.
Hello, today Dropbox seems to have updated some new feature. Following that, the camera upload from my iPhone, which previous worked automatically when connected to my laptop, does not upload photos anymore. I have checked all settings, both on the Dropbox on the laptop and the Dropbox on the iPhone. Have quit the apps few…
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"That didn't work for some reason" error message when trying to preview .wav files
Trying to open some old .wav files but continue to run into the below message: Any help will be grateful. That didn't work for some reason If it's a fluke, it might work if you refresh the page. You can also ask us for help.
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Tagging directly using File Explorer, but some files get an unspecified error, while others don't.
Hello, The company I work for uses Dropbox to share a lot of photos with each other, however, we have implemented a tagging system that is based in file explorer (we don't use the dropbox tagging at the moment). Usually, this works pretty well - when I tag something saved in dropbox (but still tagged via file explorer), my…
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cli_link_nonce?nonce link doesn't let me signin
I know this error has been reported numerous times but... I'm not on basic and this link worked a few weeks back when I reinstalled OS on my PC and now I'm setting up another one. [Removed as per Community Guidelines] is not working >Invalid URL. Please check your client for a new one. Is there an issue with Dropbox server…
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Can't use OneDrive on Mac, my folders are in another cloud service
I tried to synchronise my Mac with OneDrive, then I got this error message. Then I found out that both Desktop and Documents folders are stored in Dropbox like this. I don't have Dropbox application installed on my Mac. I logged in to the Dropbox webpage and checked the sync settings. There was no Mac connected. And under…
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This File Cannot Be Previewed Because You Are Offline
Hi, I've seen a few other posts here around this issue but I haven't seen any resolution. Not sure what is going on--something apparently on my machine is causing an issue. I can't preview any files on Dropbox.com - I keep getting this error: I've tried: * Signing out and back in * Restarting * Incognito mode * Alternative…
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RAW=1 does not work for videos in Firefox
Hello, I am attempting to share an MP4 video by removing `dl=0` from the share link and adding `raw=1` instead. I use this share link to load an HTML5 video element on a website. This works as expected on Chromium and Safari, but on Firefox I receive the error message "No video with supported format and MIME type found"…
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When I send a file to the recipient he can't open it
I have a dropbox In the past, I simply dragged the file from the application to email and sent it to all kinds of recipients and they all managed to open the files. Today when I do the same action they receive the file attached to the email but cannot open it If I share the link of the file, what is DROPBOX, they click on…
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Missing temp file ?
Please can someone help? I spent 2 hrs working on an excel spreadsheet in DROPBOX not on my hard drive as I needed to share for joint working. Auto save sadly not switched on on EXCEL. Went to save and got message saying due to an issue with Accessiblity it couldn;t save so was saving it as a temporary file - I didn't…
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There was a problem completing this request.
hi all, i get message: "There was a problem completing this request." when I open files send to me by my company, the problem is just some people who I cant view files shared with me, for example I can view and download files shared with "X" but i can t do that with "Y" Knowing that they send files normally.. and in same…
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There was a problem completing this request
When signing up to Dropbox, the above message appeared on my screen. I tried multiple browsers and devices but it still won't let me sign up. I tried to enter other accounts and they work just fine, with no issues (so the device is not the problem). I don't really believe I have accessed in the past to dropbox using this…
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File showing as deleted by me from a shared folder
HI On of my clients shared their folder with me as we were preparing for an audit, they went away on holiday only to come back and their files were showing as deleted. they contacted Dropbox and the history showed that I had deleted them on two separate occasions when i clearly hadn't, has anyone else had this issue
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Unable to copy from a Dropbox only folder to my laptop - error code 0x80070780
Hi, I have an archive which exists on Dropbox only (so not a backup synchronized with my PC). When I now try to copy anything from this Dropbox folder to the laptop, I get error code 0x80070780 and the copy fails. I have already rebooted, and run SFC. The PC has Windows 11. How do I solve this?
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Windows 10 Protected Folder Access
Hi, i have dropbox installed and have noticed i have recently started seeing Windows 10 Protected Folder Access Blocked alerts for Dropbox.exe tryign to access the Music and Documnets folders in my profile even though i have not setup these fodlers for synicng and do not have the Backups feature enabled? Could someone…
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Unable to Link App to my Account in Linux
I am trying to install the Dropbox app on my PC which is running Fedora workstation 38. The installation worked fine on my laptop, which is running the same version of Fedora, but on my PC I keep getting the following: I am on the Dropbox Plus plan, and I only have my account linked to two other devices. I have tried the…
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Cannot upload mp3 - "file type not supported"
what gives mp3 files approx 45mb in size, have alot of them, tried doing them in tiny batches everytime i get a prompt "file type not supported" its an .mp3 file , ive uploaded thousands of them, never an issue please help
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Desktop app not installing on Windows 10
After years, Dropbox on PC has stopped working. It didn't start so I uninstalled to try reinstalling. The uninstaller didn't work, I had to use IO Bit uninstaller. Now I can't install Dropbox Desktop anymore, even with the installer off line. I get the error "Installation failed. The Dropbox installer did not start.
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require for a file named 'drugbank_drugs_info.csv'
"I'm trying to access the file with the URL removed but it seems that I cannot open it from my current region. I'm not sure what the issue is, and I've been unable to resolve it myself. Could someone kindly assist me in obtaining this file? Thank you very much for your help!" The url of the require is removed Links removed…
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Dropbox for windows crashes after launch
Hello! I tried reinstalling dropbox, tried advanced reinstalling. This does not help. I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help Hello! I tried reinstalling dropbox, tried advanced reinstalling. This does not help. I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help After start DB i…