-
Recent Excel and Word Docs not appearing under Recent Tab
I did not install anything new and my computer just snoozed overnight and all a sudden this morning NONE of my pinned Dropbox files are appearing under Excel or Word. I reset the apps, reset the computer and still no luck. I cleared the jump list and that didn't fix anything. I browsed other threads and can't figure it…
-
Cannot open certain files using the app, I get an error from Excel.
I am having an issue when opening documents vis the "app" or "local" vs. web-based. After downloading the app, all files are accessible, working properly and show on the web-based platform but....after putting computer to sleep or shutting down, the files on the "app" based folders will not display and shows the following:…
-
Cannot open excel files on my Mac, files aren't corrupt.
I cannot open all of my excel files in my Dropbox. Everything was fine yesterday, and I still worked with all my files. But today it cannot. The files weren't corrupt, I tried to open in downloads folder and everything was fine. I have already reinstall the app, but still cannot be opened. Maybe someone can help me about…
-
I'm getting the ".xlsx files are supported but something went wrong" error when previewing my files
I keep getting the message .xlsx files are supported but something went wrong.
-
Dropbox driver not signed on windows 7
Hello, when I try to sign into Dropbox on windows 7 I get driver error can someone help me with this? thanks!
-
Moving Dropbox folder from ~/Library/CloudStorage
What is the reason for not allowing me to specify where I want to save my Dropbox files in Ventura? I don't have enough space in my system drive to keep a copy of my Dropbox files. And yes, I need a local copy at all times. I tried replacing the folder with a symlink pointing to an external drive but that does not work.…
-
"Can't load this file type. This file type is unsupported here" when previewing certain file types.
I am new to Dropbox. I started adding some files and when I clicked on a couple of the files it said "Can't load this file type. This file type is unsupported here." I tried with two different files. They are not typical files as they are from a design software and gcode. Is there a way to save these files in Dropbox and…
-
I keep getting error message when uploading an mp3.
keep getting error message when uploading an mp3
-
Uploads skipped because ".docx format is not supported"?
This issue – files not uploading because 'the format is not supported' – just started today. I made a new folder containing a large number of MP3 files, plus some MS Word documents that provide indexes & explanations. All the files already exist elsewhere in my Dropbox, but I've copied some of them to a new subfolder so…
-
Same account on two computers but can't save files in a folder on one of them
I use two laptops for work, and use the same dropbox log in on both. One one computer, I can save to a folder. On another, I cannot edit or save anything in the folder. It gives me this error: "You don't have permission to save in this location. Contact the administrator to obtain permission." Previously, computer 2…
-
Can't download a 47.58gb .zip file via the Dropbox website due to generic error
Hey Y'all,so I have a problem...I CAN'T DOWNLOAD THE FILE(S),like? Y'all I need my files those are the ones I shove in Dropbox before I even click in that reset phone button so yeah...so I need the files. Can y'all help me? I mean yeah I have a slow internet,but it ain't no unstable my connection is stable (if the…
-
There's a Dropbox folder on my computer that is not mine and I can't delete it
I've spent way too much time trying to find help in this matter. No live person to speak with!!! In cleaning out my computer I found a Dropbox folder. I do not have Dropbox and am wondering how this got on my computer! In any event, I tried to delete it and it says 'Folder In Use. The action can't be completed because the…
-
I can't view my files as I'm getting a 404 error
Last Friday, I was in the middle of writing an article on my computer. As I got tired, I saved and closed the file intending to continue on Sunday. However, when I tried to open the file again on Sunday, I was redirected to a 404 error page. I'm unsure what to do from here, can you please advise me on how to proceed?
-
Error when trying to upgrade my account
My dropbox is full and everytime i try and upgrade it gives me an error. Any suggestions. Thanks
-
Large MOV File fails to upload
Hello, I am attempting to upload a rather large MOV file (178 GB) to be exact. It normally takes about an hour. When it's complete, it states, Upload completed, but then I get an error message that says, "The media could not be uploaded, either because the server or network failed or because the format is unsupported." My…
-
File upload gets hung up or loses connection
I am able to upload files to my account up to around 20 MB. However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good internet connection and I have plenty of space left in my account. How can I upload these files?
-
number txt error 415
im trying to use numvalidator but its showing me up error (415) can you help me with that
-
Links not Working: "Unable to open (link) Cannot download the information you requested."
When I click on the shared link I am getting the error: "Unable to open (link) Cannot download the information you requested." I can open it when I paste it into a new browser, but this is a nuisance for sharing with others. Any suggestions? I have already tried deleting and recreating the link to the folder and logging…
-
"Sorry. Photos can't open this file because the format is currently unsupported..."
I am not able to open the hundreds of photos in my Dropbox. I get the following message: "Sorry. Photos can't open this file because the format is currently unsupported, or the file is corrupted." These are jpeg files and were always able to be opened before this recent attempt. Do you know what happened and whether I can…
-
My account got disabled for inactivity without warning
Yesterday, when I tried to access my account, it said the account had been marked as inactive even though I had only recently used it for work, I also did not receive a warning email to back up data. I hope dropbox will support me soon because this account has the data I need.
-
Dropbox limits on zipped files preventing downloading as backup to external drive.
Have ~1.5 TB of files on Dropbox that I'm trying to backup to an external hard drive. My initial plan was to copy the local Dropbox folder from my PC to the external drive. However, I'd previously enabled DropBox's SmartSync, which effectively replaced local files with shortcuts to the files in the cloud (to free up disk…
-
URGENT: New Win11 PC: Dropbox will NOT download files from cloud -> PC, selective sync = 0 files
Hello all, I have a new Win11 PC. After installing the local Dropbox app, and ensuring selective sync is set to download all files, Dropbox WILL NOT download. I'm sure I'm not the only one who's experienced this, but haven't found a solution. Out of the 700 GB in the cloud, DB only downloaded about 29 gig and just won't go…
-
Unable to Copy Dropbox Link Due to "Banned_Member" Error
Hi 🙂 I've encountered an issue where I receive an error message stating "Couldn't copy link banned_member/..." whenever I attempt to use the 'Copy Dropbox Link' option via right-click I've attached a screenshot to illustrate the error. ↓ Could anyone advise on the steps to resolve this error? Has anyone else experienced a…
-
Can not open a drop box document in Excel or Word due to error
When trying to open a Drop Box Document in excel or word I get the following error The request is blocked. Ref A: FFA5BE4EB941457F9AF1106AC88E365B Ref B: ATL331000107031 Ref C: 2024-03-01T10:21:56Z
-
Error (504) when trying to restore a file
I have tried different browsers and incognito mode. Any other suggestions? I can navigate the rest of Dropbox's site just fine, this only happens when I try to restore a file to a previous version.
-
"Couldn't Move 1 Item"
Hello, I have recently upgraded my Dropbox in an attempt to keep my folders organised. I am trying to move "Wavvy", "Vision Media Folder" and "Wavvy Story Score" into the folder "2044", but for whatever reason I keep receving the message "Couldn't Move 1 Item". The same is happening regardless of whether I use an…
-
Windows Protection App control blocking Dropbox
Windows 10 app control blocked dropbox. When opening, Windows cancels with this notification: Virus & threat protection Unauthorised changes blocked Controlled folder access blocked Dropbox.exe from making changes. Click to see settings. When I click through the history does not show the event so that I can authorise. How…
-
"Couldn't copy link - banned member" error when trying to copy a link
hi, i'm having a bit trouble on my office, we have "banned member" trouble when we copy link or share link on dropbox, is there any way to resolve this? thankyou
-
Cannot get Dropbox desktop app to run in MacOS 12.7.3
Dear All, After trying many options, including advanced reinstall, removal, etc... I can't get the dropbox app to run on my computer (I decided to reinstall, as it was giving me all sort of problems with syncing). The app has full permissions to access the file system, however, it is stuck in the "starting" mode, and I…
-
I can't start the desktop app on Windows as I'm getting a permissions error
running windows 10 Prp Version 21H1