Error Messages

Web browsers keeps getting stuck when uploading files
I am extremely frustrated with my attempts to use dropbox today and in the past. Today I was a deadline and wanted to ensure all my systems were backed up so I can work on recovering productivity, but the installer won't install on my linux system and the web browsers keeps getting stuck at a fraction of the total file…
Unable to add a shared folder to my dropbox despite clearing my cache
Hello, I recently started a dropbox account (Basic 2GB free) and was able to add one shared folder with no issues. However, another shared folder that I was sent an invite for does not allow me to add it but instead I receive the screen showing "Your account is out of storage!". However, my current plan shows Using 0.94 GB…
How do I create permanent direct image links to use in amazon bulk/flat files?
I've tried changing the /dl=0 to /raw=1 and putting that link into my screen, which gives me a long string of jibberish something like https:…
"No internet connection. Your computer is currently offline" when I access my Windows device.
Dropbox installer fails, saying "The installer could not connect to the Internet. Ensure that your computer is connected to the Internet and your firewall allows DropboxUpdate.exe to connect then try again". But there's internet because I'm able to browse the internet just fine. I have Windows 11 Home 64bit. So I tried…
Edu account now designated as work
It’s been a while since I logged in. Trying to find a certain file. I login with an .edu email address and I’m informed I can either keep that as is and let the University have access to my files and admin rights (work account), or I can change to a personal email/account. I enter my @gmail.com email but it says there’s…
can't copy link to share files
Just trying to share a link to a file that I have shared before successfully and this weekend I get this message Can’t share file We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. Looking through the 5 main…
WeTransfer app not working to send files from Dropbox
I recently installed the "WeTransfer" app into our Dropbox, and it doesn't allow me to share folders with the WeTransfer option, when I share files, the option to "Share with WeTransfer" is available, but after I select it, a window pops up that says: "Hmm, something went wrong. Sorry about that!" Do I have a setting that…
Dropbox "Two-step verification text message can't be sent", but my bank etc can send me texts????
When I login, I get the error "Two-step verification text message can't be sent". But my bank, credit union & others can send me text messages. My phone number in Dropbox security settings is correct. I've tried logging into Dropbox several times. Get the same error. If I reset my password, I can get into my account, but…
Error "That didn't work for some reason" When sharing files
Have not had any issues using Dropbox the past few years up until recently. For the past few days, I've been unable to share links that have been created and generated with clients when I click the share button. I've contacted support, cleared caches, used different browsers, and used incognito and private browsers but to…
Can't share my first file - tells me I've passed my invite limit for the day
I just set up a free account and try to share my very first file and it keeps on saying i hit the limit of invites per day! But it was my first file, first attempt to share. can't find any solution with any options in my account. Please help.
Network error when uploading files to mobile app on Android
Since last week, file uploads from Android App do not work anymore. I follow the usual procedure, selecting the files, "adding/sharing" them to dropbox. It starts to upload but gets stuck and fails, saying "network error: it will try again whenever you have connection". I can assure I have internet connection and tried…
Manual IOS photo upload conversion FROM heic TO jpg
Manual photo uploads in the IOS environment conversion: FROM heic----> TO jpg. It is great that Dropbox can be enabled as an IOS app choice in the IOS environment to save photos (Google Photos seems blocked as a selection app) from numerous sources eg messages, emails, facebook ect. BUT many IOS users are creating and…
The CAPTCHA response was not verified successfully, please try again.
I was linking the dropbox account in boxcryptor.But while signing in i got the error "The CAPTCHA response was not verified successfully, please try again." how to resolve it?
No longer able to open .txt files in Dropbox editor on Android phone app, asked to convert to Google
Starting this week, I am unable to open my .txt files with the Dropbox Editor on the Dropbox Android phone app. I am now being presented with the following message: Upload to View This file type can only be viewed if it is first uploaded and converted into a Google Docs file. Do you want to continue? I do not want to use…
Conflicted copy on a folder?
OK, I understand the principle of what creates a conflicted copy with a file, which has been updated while another user (or the same user's account on another machine) has also updated it remotely. But what gets a *folder* marked as a conflicted copy? I'm seeing an odd situation: when the encryption software we're using…
Nagging Icon about files that have issues syncing.
Hi, Not long ago I started getting a red alert icon overlaying the Dropbox icon. When I click it it says "Couldn't sync files". If I click "View now", it drops me at my laptop's desktop. This doesn't help me. I need a direct link to the exact file. Also, the popup referencing the files purportedly having bad characters…
Suspended and Can’t unban
I emailed a client and cc’d a few others a folder of files with the link to download the content. Unbeknownst to me, all recipients tried to download the files and now I’ve been suspended as it triggered excessive traffic. This is the first time it’s ever happened and I clicked to remove the suspension from the follow-up…
Suspended public links
Hello, i'm dropbox user now since 2012 and never had problem with it. Now 5 days ago (5.1.2023) my public links were temporarily (says) suspended for generating too much traffic. I read all about it at "https://help.dropbox.com/share/banned-links" and that links should be disabled for 24 hours. In e-mail was saying, that…
'There was a problem completing this request' error when trying to share files
On Windows PC, sharing a file or folder is not working with the following error message.
Cannot update to Dropbox for macOS Sonoma on File Provider
Hello. I'm on a mac (Sonoma 14.1.2). After recently reinstalling dropbox following the advanced reinstall instructions I am unable to (re)update to File Provider. I get the following p[ersistent message: "We can't move your Dropbox folder right now. Something went wrong on our end..." I previously had updated to File…
File under the ignored folder still cause sync issue
So, I have a folder named "Dropbox\!dev" within Dropbox directory where I store all my codes and programs. And I recently started using Visual Studio 2022 and it produce a lot of files under "Dropbox\!dev\.git and "Dropbox\!dev\.vs.". Problem is, when Visual Studio is running, dropbox gives warning that it can't sync some…
Interruption of my activity to share
I am getting the following error when trying to share a folder: ''Cannot share file. We suspended your sharing activity due to a violation of Dropbox's Terms of Service and Acceptable Use Policy, Terms of Service, or Service Agreement''. I still don't know why I was disqualified. The folder only contains some videos that…
Saving File Error Messages Using Adobe Audition
Does anyone have a resolution for when getting an error message when trying to save a file directly to Dropbox from Adobe Audition? I used to occassionally get an error message that said "An error occurred when saving file to disk. The destination may be full or no longer available." And most times, after I attempt the…
Camera Upload says new photos "have already been imported"
I have been using the "Camera Upload" feature for downloading photos from my iPhone to my Dropbox on my MacBook. 99% of the time it works great. For the past few weeks I get a message that says "All 631 photos from Justin's iPhone11 have already been imported", but I have at least 30 new photos. I have tried restarting my…
Dropbox blocking access to files ...
I am getting the message "We blocked this link to be safe" when trying to access a link to GIS data put up on Dropbox by a locality here in Virginia. This is data that I have paid for but cannot access. The administrator of the data has tried creating a new link with no success for me. He says this is not a problem that…
Why are my files corrupt?
I have JUST noticed today that MANY files on my dropbox are corrupt. Some are new, some are 4 years old. I click on it, it says "Word unable to read this document. It may be corrupt." WHAT is going on? How do I stop this infection? Can I save any of these files?
Dropbox still opens files in ignored folders
I have a folder inside Dropbox that I'm trying to use for some hobby C++ development using MS Visual Studio I followed the process to have Dropbox ignore the temporary build folders (like /x64 and /.vs) In Dropbox I can see that this did indeed stop Dropbox from syncing any of the files in those ignored folders However,…
Logic Pro files disappearing
I got a new macbook (M2) and migrated from my old macbook (2019 intel). Initially I set all of my dropbox folders to online only so I could then manually select what I wanted to keep local. I have always kept my logic projects in dropbox so I never have to worry about backing up. For some reason some logic projects are…
Dropbox says no internet connection when trying to sign in to the Android mobile app
I am trying to sign into Dropbox on my new Samsung phone. Dropbox states “you need an internet connection to upgrade your account” when trying to sign on my new phone. BUT I HAVE! I am not trying to upgrade, just signing in. I have uninstalled Dropbox on my old phone.
Can't Apply Organization Policies...
Recently, I have started getting the below error when trying to open Excel to edit. Can't apply organizations policies Intune service error... Does any knows how to fix this on an Android Samsung Note10+

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