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Error 400 when trying to open a link someone shared
This Error 400 message keeps popping up. I don't use dropbox too often but it first happened a week ago with one file. Eventually, a friend resent the link days later and it worked. Now someone else has sent me a link, and error 400 again. I've tried incognito mode, no luck. Tried it on my phone, no luck. Cleared cache and…
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Keep seeing "That didn't work for some reason" for all shared links I've received
Does anyone know how to access docs through links that were shared with me? Just this morning I was reviewing files someone sent me through dropbox and had no issues. When I went to access it on my computer instead I am now getting errors and am no longer able to access any files through dropbox that have been shared with…
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Failed download when trying to download large file
Hi, I've been trying to download an 84.2 GB mp4 file for the past two weeks, but every time it fails. I've got an ethernet cable, tried different browsers (Firefox, Chrome, Edge), tried a VPN, tried closing everything but the download tab, and used a download manager, but I haven't been able to download the file fully.…
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Sharing: Failed to load sharing screen, could not retrieve sharing information
When I try share any folder I get this error pop up as soon as click on share or invite to folder. I have tried on the dropbox mobile app, on may Macbook and on desktop Mac. Tried in both Chrome and Safari..... No matter what I cannot share any folder this morning. This was working last night with no issues.
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Failed to load resource error on Microsoft Edge and Chrome
On both Chrome and Edge nothing shows on the page and I get this Error: I have upgraded both to the newest version. It works on Firefox though.
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Can't complete upload on iOS Dropbox app because file extensions are missing
Total Newbie here. I've done some simple file sharing with DB before. I am trying to upload videos from my iPhone 12. I get this message: "can't load without file extension". Basically I want to upload videos so I can load them into Davinci Resolve for editing. I do not know how to fix this. I tried finding previous…
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Dropbox won't uninstall on Win10 - keeps saying it can't be found in the default location
Before you chastise me, I am aware of the many postings of this as I've read them all, however, I have attempted every suggestion or so-called solution to fix the issue and none of them have worked so on with my question. 2 days ago, the desktop version of Dropbox stopped working on my PC. I have tried to delete it but get…
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Desktop App on Mac Sonoma 14 will not open even after reinstall
The desktop app on my Mac won't open. I uninstalled Dropbox and reinstalled it and still get the following message which I can see outlines a problem but as I don't know how to solve it doesn't really help me. Does anyone have any ideas? It had been working absolutely fine and I'm not exactly sure when the issue first…
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Dropbox link not working in Notion - "content not found" error (mac OS)
Hi all, notion cannot read dropbox links. how can I solve this problem? I can see my notion account and dropbox account is linked. below is the answer to the notion. I have tried those but it still does not work. I use notion desktop app in mac os. The issue might be due to a broken link or permissions. Here are some steps…
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Getting errors when opening my files with Adobe after upgrading my plan to Business
(Not so) goodmorning, I recently updated my Plus (free) plan to a Dropbox Business plan for business reasons. As a graphic designer I am struggling with Adobe After Effects, Illustrator and Indesign links which are giving me different errors: Here are just a few of the errors I get when opening files. (Same errors when I…
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Unable to change email - "Too many attempts. Please try later"
I have been trying to change my account's email address from my current email to EMAIL 2. I keep getting the same error: "EMAIL 2 is in use." To verify this, I created a new Dropbox account with EMAIL 2, and it worked. So, EMAIL 2 is indeed NOT in use. Strange. I have since deleted the new account, but it takes 7 days to…
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Huge problem with Dropbox corrupting .pdf files.
Last week . Our offices started experiencing problems with dropbox. We would drop PDF files into folders and five minutes later they are corrupted. We have tried clearing our cache. We have tried getting support. I don't really understand why I can't get anyone to help me here. Does anyone know what t o do?
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"Could not start Dropbox - this may be a temporary error" on macOS 12.7.4
My mac (running Monterrey 12.7.4) shutdown after realizing it was not conected to the outlet. Upon restart Dropbox shows an error message "Could not start Dropbox This may be a temporary error. Please restar DropBox" it also provides an error link which I saved. I tried restarting computer with same result. Erased app and…
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Unable to move Dropbox folder from users to C drive as I'm getting an error
I am unable to create my dropbox folder in (C:), it only lets me in users/user, but this does not work for me because im trying to work on a shared project and the file route breaks because of the location of my folder, ive tried just about everything from unistalling to manully moving, please help me Thank you
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Getting an error when signing in with my old email address and password
I can't get into my old account and the email is different now and I had remembered login and password saved in phone and when I try to login in it says error sign in etc. I tried emailing them but it's only one letter change in the emails smh I had a lot of stuff on that account and I had the premium subscriptions…
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How can I unban my shared links?
Hi there, I've received an email telling me my public links have been generating too much traffic and so they've been disabled. The link in the email to remove the suspension tells me it's unable to unban the account and I need to contact support. But both the chatbot and help center are unhelpful so I'm hoping someone…
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Issues with connecting to the desktop app - permanently stuck on Starting...
Our current configuration for our organization's dropbox is as such - we have one dropbox account which is shared with multiple individuals and is typically logged into on the desktop dropbox application by multiple computers throughout the day. For whatever reason, our ability to access the desktop dropbox app stopped the…
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"Dropbox is experiencing some issues" error on the desktop app
My dropbox shows this error while it says sync is completed and all files have green ticks. What should I do to check where the error comes from and fix it now? Anyone with experience please help me. Thanks. (i tried reinstalling dropbox but it didn't work. the version i'm using is the latest.)
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Files won't sync as app says " can't sync - not enough disk space"
@everyone files have blue circle and not spinning preferences say no sync issues app says 'cant sync not enough disk space' cant use mac to do anything as it thinks all files are on the ****** drive and ****** drive is full, but in reality set to offline only literally cant do any work and had no response from dropbox…
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I can't install the desktop app. Download failed verification.
im trying to install the dropbox desktop app on pc and i tried different browsers and used incognito mode but it always tells me the download failed verfication i tried to download in incognito with different urls like dropbox.com/desktop dropbox.dom/download i searched my c folder for dropbox and deleted anything there…
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File/Video won't save to iPad or iPhone
Hi - When using the Dropbox App on my iPhone or iPad, I want to download or save the video. I select 'save video', it starts the download process and when its finished I get the error message "Sorry, this type of video cannot be saved to this device." It is an mp4 video which I used to be able to save with no issues. I can…
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Dropbox Paper error: www.dropbox.com refused to connect.
MacBook 14.9 OS: Sonoma 14.4 Hi, I need some advice: When transferring video/audio clips from desktop to a dropbox paper document, the files will transfer over but there wont play, error appears "www.dropbox.com refused to connect" see screen shot. This was working fine last week, however it potentially stopped working…
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Error 500 when trying to login to dropbox.com
I get an error message when I attempt to log onto drop box. dropbox.com/home; Can someone advise?
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Trying to delete my account but it keeps giving me an error
I’ve been trying to delete this account because it’s linked to my Mac and I’m trying to use a different drop box account but it won’t let me sign out on the computer to use the other account so my only other option is to delete this. Which is fine I barely use this one I had to make it for school back when I was in…
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Dropbox beta (193.3.7470) on macOS is a disaster
Installed 193.3.7470 on mac (as prompted) - and it has not been a happy experience - I can't use the "send feedback" option in the app as it goes to a "permission denied page" - I can't seem to link two accounts at the same time without one of the folders disappearing - the new UI seems to show files as both sync'd (green…
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I can't enable permissions on my S23 Samsung Galaxy for camera uploads
Dropbox keeps asking my to enable permissions for storage in my mobile Samsung S23 Galaxy but there is no place to enable it. I want to synchronize all my photos and videos in the cloud.
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NO sync, cannot reinstall "Your computer is currently offline. Please check your network settings"
Dropbox for Windows (Win 10) did not launch this morning. One of several folders I need access to says it cannot be reached (others are fine). * I tried reinstalling the app, but an error message said I was not connected to the Internet (NOT true). * I tried deleting the app and doing an Advanced Reinstall, but I received…
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"We've interrupted your sharing activity" error when sharing a file
Can't share file We've interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this I've been receiving this notice since yesterday and I never received the follow up email regarding my matter. Been using this account since 2019 and…
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Something went wrong on our end - zero byte files
Hi There, I'm not sure if this is the right board to post this but I am getting a "couldn't load something went wrong on our end" error when trying to view files on the desktop. I noticed this problem because the files are showing zero bytes on finder. I went to view them on dropbox.com and they are showing zero bytes…
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Cannot open Word documents in Dropbox
I am synced to open Dropbox documents in the online-only mode on my Surface Pro since it doesnt have a ton of ****** drive memory. That has worked well for several years. Recently, my Surface Pro has been unable to open Word documents stored stored in Dropbox. Instead, I get the "Unspecified Error" message. I can open pdf…