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UI improvements for the desktop app on Windows 11.
The new UI looks much better (Windows 11) and fixes some problems from the previous version, but there are still things to improve. For example, the flyout entry animation should be smoother. Also, it should have rounded edges and respect the separation from the taskbar like the rest of the Windows flyouts. The "mica"…
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Is there an update on Mac online-only thumbnails finally showing up?
I have not been able to get this solved but heard there might be an update for it. Anyone using Mac for work like I am? Device (MacBook Pro M4) Operating System/Browser (if using the web) (Tahoe 26) Dropbox App Version/Browser Version (240.4.8493)
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idlk files from Adobe InDesign are blocking the syncing of the desktop app.
When you edit Adobe InDesign files (.indd) in a Dropbox folder, InDesign automatically creates a temporary lock file with the extension .idlk. This lock file signals to other users that the file is currently being edited. The problem: Dropbox tries to sync these .idlk files, which can lead to various errors: * Sync…
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I can't sync idlk files as I get conflicted copies when we both open the file on Mac OS
I work togheter on an InDesign file with another user. Unfortunately from my side the .idlk (lock)file is not syncing so he can just open it at the same time, change it and we get conflict files. From his side it's working fine (I can see the .idlk file when he has the InDesign document open). I had a chat with technical…
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Dropbox updater crash in event log on Windows 11
My event log has this error +The DropboxUpdater InternalService 123.0.6299.109 (DropboxUpdaterInternalService123.0.6299.109) service terminated with the following service-specific error: Incorrect function. Is this something that is known and should I be addressing it in some way?
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Why am I getting a 'Couldn't start Dropbox' permission error on Windows 11?
Application Affected Dropbox Desktop Device Lenovo AIO Operating System/Browser (if using the web) Windows 11 v25H2 Dropbox App Version (if using the app) Newest (won't open) Question or Issue I am not able to open the desktop application on my computer although I can login online. I only have 2 devices connected, newest…
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How can I download files to my computer and delete them from Dropbox?
I need to SAVE a number of videos onto a FLASH DRIVE, then DELETE them from DROPBOX. OR JUST SAVE THEM TO MY COMPUTER. I do NOT want to delete them from my computer and save them to Dropbox, and that's all the info I can find. I have more computer storage than Dropbox storage. I have gone to Preferences - Sync - and…
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I see no menu after clicking on the Dropbox tray icon on Fedora 43.
Application Affected Dropbox Tray Icon Device ThinkPad 230 Operating System/Browser (if using the web) Linux Fedora 43 Dropbox App Version (if using the app) Dear all, after losing many hours, I am getting nearer to make Dropbox work on Fedora 43 as it should. For now, I can see the Dropbox folder, the Dropbox tray icon on…
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Exciting news — we’ve launched the new Sync & Storage Dashboard in the Dropbox desktop app!
This dashboard makes it easier than ever to keep your files organized and your computer running smoothly. With just a click, you can: Get a real-time view of your sync status Quickly spot and resolve any syncing issues Monitor and manage how much disk space your Dropbox files are using Adjust your selective sync and…
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W11 Dropbox sees My Nikons & USB once connected. Not Neo storage that's perfectly usable in Explorer
Application Affected (Dropbox not uploading video) Device (Laptop_PC ) Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) (Last version) >> full Customer 2Tb Question or Issue Explorer sees all removable storage, also the Neo as G: once connected Dropbox ignores only the NEO…
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I uninstalled Dropbox from my computer, but the Dropbox folder still takes up space on my hard drive
I use to have a dropbox account (using company email credentials) from a company I have worked for before and now after leaving the company and unistalling dropbox, my Win10 is still saying I have around 28GB on that work folder. Another thing. When I go and right click on the dropbox folder and go to properties, its…
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Old Dropbox folders displayed in Windows File Explorer. How to remove them?
I have several DropBox folders on my desktop computer - Dropbox, Dropbox (Old), Dropbox (Old (1)), Dropbox (Old (2)). I don't know how this happened. I tried deleting some but lost my desktop icons and had to resore them all back to square one! With all these duplicate folders I don't know where my files are being copied…
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Loss of reliable “Date Modified” behavior is destroying file discovery and productivity
I need to raise a serious productivity issue that has fundamentally broken how I work in Dropbox. For years, my workflow depended on being able to sort and find files reliably by Date Modified. This is not a “nice to have” feature, it is essential for meeting deadlines. I work across many active projects and frequently…
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Sign in loop on the desktop app on my Mac. Stuck on "Waiting to be linked to Dropbox account"
Able to sign in on browser but the desktop app keeps saying "Starting..." but never logs in. Desktop bounces me to browser to log in so it's a loop. Now it says "Waiting to be linked to Dropbox account" on dropdown menu. This is probably 6+ hrs after attempting to sign in on the desktop app. The Dropbox logo is still…
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Set directories to be ignored in Dropbox via a given name/regex
I am referring to discussion "How to set all directories in Dropbox with a given name/regex to be ignored" (https://www.dropboxforum.com/discussions/101001016/how-to-set-all-directories-in-dropbox-with-a-given-nameregex-to-be-ignored-/830218) @vladgasan mentioned that the engineering team wants to tackle this feature. How…
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App keeps indexing after moving Dropbox folder with over 1 TB from one disk to another
Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 239.4.8301 Syncing Status Indexing - formerly "Synching" Question or Issue I wanted to move the Dropbox to a new larger SSD. Step 1: Copied with Teracopy all Files to new disk, stopped Dropbox, renamed the drive-name of the Disks…
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I don't see "sync now" or any other similar options (never had).
Application Affected (Dropbox Desktop, though same on my ipad and Samsung phone as well.) Device (Desktop)Operating System/Browser (if using the web) (Windows 10.) Dropbox App Version (if using the app) 239.4.8301 I have seen a new option to immediate syncing in case the queue is long but I never saw it popping up in my…
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Can no longer add album art to mp3s in the Dropbox folder
Operating System: Windows 11 Home Dropbox App Version: 239.4.8301 Question or Issue As of last night, I can no longer add album art to mp3s using the program mp3tag. I seem to be able to edit all other metadata. This seems to only be a problem if the files are in my Dropbox folder! What I've tried: * Editing other metadata…
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Why am I not eligible for File Provider?
Application Affected Dropbox file management, file provider not eligible Device Apple MacBook Air M2 Operating System/Browser (if using the web) macOS15.6.1 (24G90) Dropbox App Version (if using the app) 233.3.4753 Question or Issue Curious why my business Dropbox account is not eligble for file provider. Is it due to how…
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'Manage Hard Drive Space' folder information not loading on the desktop app preferences
Dropbox Plan Business Standard Device 13th Gen Intel(R) Core(TM) i5-13400F (2.50 GHz) Operating System/Browser (if using the web) Windows 11 home Dropbox App Version (if using the app) 239.4.8301 Question or Issue When I go through to Sync and Storage and then Manage Hard Drive Space I get the screen appear but no matter…
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The changes I make to my files online don't reflect in my Dropbox folder in File Explorer
Question or Issue The changes I make to my files online don't reflect in my Dropbox folder in File Explorer
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Multiple Dropbox & Google Drive accounts in Finder — is there a simple way?
I have personal and work accounts for both Dropbox and Google Drive and want to see them as folders in Finder without running separate desktop apps or syncing everything to my Mac; I don’t really know the usual tricks, so I’m looking for a straightforward approach that keeps things accessible in Finder, survives sleep and…
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Dropbox created a new folder after reinstalling and I can't access my Downloads folder.
Application Affected Drobox Device Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) Trying to reinstall Question or Issue I let CCleaner clean my Windows 10 desktop registry (I know.... big mistake). Afterward Dropbox did not work. I uninstalled and tried to reinstall (regular -…
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Why does the Dropbox desktop app hijack my screenshots?
How to stop dropbox from taking my screenshots. The solutions privided do not work. There is no way to get the app to load on a mac. Opening the dropbox icon, which is supposed to open the app just opens the folder. The App never opens so the preferences section is never available to fix this screenshot hijacking issue.…
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I get an error that "dropbox.exe" can't be found after installing the Dropbox app on Windows 11.
installando dropbox per desktop, dopo l'installazione mi dice che non trova "dropbox.exe", che è invece presente. Sistema operativo Windows 11 25H2.
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The new macOS Tahoe is arriving. Is Dropbox ready this time?
Will Dropbox be ready in advance for the macOS Tahoe update? Or do we need to wait and see what breaks this round? We all remember the fun with the last two macOS releases - and “fun” is putting it mildly. Have there already been issues? Can someone please speak up - before it’s too late? For now, I’m holding off the…
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OpenPGP signature verification failed with Debian Trixie.
Warning: OpenPGP signature verification failed: http://linux.dropbox.com/debian trixie Release: The following signatures were invalid: BADSIG FC918B335044912E Dropbox Automatic Signing Key Error: The package repository 'http://linux.dropbox.com/debian trixie Release' is not signed. please add new key to:…
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My macOS desktop app crashes each time I try to install or open it.
Application Affected Dropbox App Device Mac Studio (Apple M1 Max) Operating System/Browser (if using the web) macOS Tahoe Version 26.2 Dropbox App Version (if using the app) Tried multiple versions, including the most recent offline installer. Question or Issue I am trying to install the Desktop application for Dropbox.…
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.txt, .py, .java files all empty, and my quota is full
I am trying to sync my dropbox account from my old laptop to my new laptop (both Windows 11). However, I noticed that all my files containing code are all empty. I checked these files on the dropbox website as well and they all show 0 bytes. Upon checking the version history, it still shows 0 bytes. These files are all…
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Dropbox menu bar icon for Mac OS was missing, here's how I solved it
Application Affected Dropbox Desktop App for Mac Device Macbook Pro (2020 13-inch M1 chip) Operating System Sequoia, MacOS15.37.2 Dropbox App Version 239.4.8301 Question or Issue Hi! I had been having the same issue it seems a bunch of other Mac users have been having: the Dropbox icon for the desktop app disappeared from…