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Problem linking my Apple Music library on my old Mac to my new one.
All my Music files (incl. iTunes) are located: - on my old MacBook Pro (MacOS Monterey 12.7.6): Macintosh HD>Users>myname>Dropbox>My Mac>Music. - on my new MacBook Air (MacOS Tahoe 26.2): Macintosh HD>Users>myname>Music. I need to find a way to let my new machine access the Music>iTunes folder from my old Mac in Dropbox.…
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Dropbox desktop app no longer compatible with Windows File History
Dropbox desktop app for Windows v240.4.8493 Windows 10 Pro x64 v22H2 I’ve been using Dropbox for Windows for years. Up until a few months ago, Windows’s File History (file-versioning feature) has been indexing & backing up files in the C:\Users\<username>\Dropbox folder without issue. But recently I discovered File History…
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I can't see my files on my Mac at home, they don't seem to sync.
My file is in a dropbox folder at work I can see it on the web It does NOT show up on my Mac at home. The web say, this file is Hiden from you. how do I fix this so I see the file at home and at work at the same time like I always did before.
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The Dropbox desktop app on Mac keeps giving an error that 32 files are unable to sync
Dropbox Plan Plus Are you a Team Member or Admin? Admin Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Laptop Only Question or Issue Hi 32 files in my Dropbox folder refuse to sync. When I click See Issues it pops up a Sync Issues window that keeps…
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Ubuntu Plucky - Policy will reject signature within a year
warning: https://linux.dropbox.com/ubuntu/dists/plucky/Release.gpg: Policy will reject signature within a year, see --audit for details Control: https://linux.dropbox.com/ubuntu/dists/plucky/Release.gpg: Sub-process /usr/bin/sqv returned an error code (1), error message is: Signing key on…
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Please add an option to fully cancel sync
Hi, I have had this issue several times, when I'm using dropbox in windows explorer and I want to make my dropbox files only available online but by mistake I click on the option to make all files available offline and there is no way to cancel the process. This is very annoying because I don't want to sync almost 3TB to…
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(Fedora 42) dnf update fails with 404 error
Application Affected linux client Device Fedora 42 qubes vm Operating System/Browser (if using the web) Fedora 42 Dropbox App Version (if using the app) nautilus-dropbox.x86_64 2025.05.20-1.fc42 @commandline Question or Issue dnf update is not working. It's giving me a 404 error from a dropbox url. As you can see in the…
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Error on switching back to available offline sync option
I am on MacbookPro M1 2020, running Tahoe 26.1. I have set the settings in Dropbox Admin to offline is enabled, my personal account is fine but my business account, for which I am admin will not let me switch and gives me "Failed to save. Please ensure the Dropbox system extension is enabled for your account." error.
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My files aren't available offline, even though that's the default setting on my Mac Ventura.
Device MacBook Pro 2022 M2 Operating System/Browser (if using the web) Ventura 13.0.1 Dropbox App Version (if using the app) 240.4.8493 Syncing Status Up to date Question or Issue Hello. I am trying to get all my dropbox files available offline on an external drive. It says the sync is up to date BUT: * The files are 0…
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Syncing the same folders after manually copying them takes forever
So I have a 150gb music library on dropbox - one main folder with many subfolders etc. I have a new PC and want that music folder and dropbox app on the new PC. I don't want to use all my internet (limited mobile data) so I manually copy the folder to an external drive then into the new PC's dropbox folder (over the top of…
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Transferring files from desktop Dropbox to desktop Box - properties missings and files don't open
I can see this problem was discussed 11 years ago and a member describes the problem in a reply 10 years ago, but I still don't find the solution. I am trying to move files from my desktop Dropbox to my desktop (LU) BOX, like I have done countless of times before this. But I get a warning that the properties will not get…
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Files aren't set online-only automatically when copying files from an external NAS to my Mac.
Device MacBook Pro Operating System/Browser (if using the web) OS26.2 Dropbox App Version (if using the app) 240.4.8493 Syncing Status Syncing, but it shouldn't? Question or Issue Default syncing preference is set to online-only, because I want to save the files off of my MacBook, to save space. But everything I copy files…
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How can I remove the Dropbox contextual menu items on Mac?
Macox, any version, I cannot remove the Dropbox contextual menu. Another thread on this topic is marked "Solved" but no solution is included, only a request to submit the request. Has a solution been provided yet? thanks!
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Dropbox library problem "unable to find valid certification path"
We started experiencing certificate issues with dropbox jar file libraries a week ago, for 2 days then resolved. Today we are experiencing t6he same. Our Apps cannot access the files. The error message log is as below: com.dropbox.core.NetworkIOException: sun.security.validator.ValidatorException: PKIX path building…
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Unable to log into Dropbox App. "Previous sign in interrupted. Please try again"
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The dark mode for Dropbox resets on my macOS desktop app whenever I restart my device.
Hello Dropbox people. I see the setting is now in the Mac App but it doesn't work until you open the settings. So this means if you reboot your computer, or quit and restart DropBox, it goes back to using the light theme even if you picked dark. It's kind of annoying to have to go into settings each time to fix this.
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The desktop app is stuck syncing 18 files on macOS Sequoia.
Device (MacBook Pro, 2019) Operating System/Browser (if using the web) (MacOS Sequoia 15.7.3) Dropbox App Version (if using the app) (240.4.8493) Syncing Status ("Syncronizing 18 files") Question or Issue Hello - I am experiencing that there's been a long time, where the Desktop app says that there are "18 files that it…
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Dropbox icon opens Finder instead of app preferences on macOS Sonoma 14 M2
Hello, Everytime I try to open the desktop app to access my preferences the icon just opens Finder. I have read other message board posts about this issue and restarting the computer did not resolve the problem. Any assistance would be appreciated.
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Can I use my account online if I uninstall the app on my Windows?
My question is, can I still access Dropbox online if I uninstall it from my Windows 11 PC?
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Can't update or install the Dropbox application on Fedora 43 Plasma
Application Affected Dropbox Device custom desktop with ASUS motherboard AND Lenovo X1 Carbo Laptop Operating System/Browser (if using the web) Fedora 43 Plasma and Firefox (both systems) Dropbox Version Dropbox command-line interface version: 2025.05.20 I have been flawlessly running Dropbox on my Fedora desktop PC under…
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I've deleted content from my Dropbox account, but I still can't share/sync new files.
Basic Dropbox Plan I can’t sync my files on any device, neither mine nor those of my collaborators. I had run out of storage 5 months ago, and I deleted things. Now I have more than 1GB of free space, but nothing is syncing yet and nothing seems to be able to force the syncing. I don’t want to upgrade my plan; since I’ve…
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I can't find the Preferences for the Dropbox desktop application
I had drop box set up on my laptop months ago, the subscription lapsed and I decided not to renew because I just couldn't wrap my head around how it worked and to go with Google One. But that is not available in my country so I am back to Drop Box. I signed up to a plan, but used a different google sign in to the previous…
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The desktop app on my PC is stuck on "Starting".
Dropbox desktop app stuck on "Starting." Have reinstalled Dropbox several times and rebooted PC numerous times. Still stuck on Starting
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How can I make my files “online-only” to free up hard drive space?
Hi! I’m on macOS and I use Dropbox with the “online-only” option (Smart Sync). Downloading/working with files is fine, but after I open/download things once, some of them remain stored locally. For example I have ~350 GB in Dropbox cloud storage, but my Dropbox folder still uses ~130 GB on my Mac. How can I remove all…
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How to "Free up space" locally on my Linux device?
Device Acer Aspire 3 15 laptop Operating System/Browser (if using the web) Linux Mint & Firefox Dropbox App Version (if using the app) v240.4.8493 Question or Issue In Linux (Mint), are there OneDrive comparable functions of "Always keep on this device" and "Free up space"? I want to make sure that the large amount of…
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What does the "Delete from your Dropbox account and all devices" message mean?
Using the macOS desktop app. I'm deleting files from Dropbox via Finder like I do in non-Dropbox folders. Please explain what it's asking simply, I do not understand and do not want to do something that I don't want it to do like finding the file on my hard drive and deleting it in a different non-Dropbox folder (which is…
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Files added through the desktop app to my new account haven't synced to my phone
just created my Dropbox Basic account for the first time, and I’m having a little trouble. I uploaded a few files, but I can’t seem to sync them across my devices. I’m using the desktop app on Windows and also the mobile app on Android. The files appear on my desktop, but they’re not showing up on my phone. Has anyone else…
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Dropbox is showing that I use 4 devices, but one device is shown twice.
I've just set up a new device, and now Dropbox is not letting me sign in to my regular device because it says I am connected to 4 devices. In fact it's only 3, and Dropbox is showing one device twice.
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The Fedora repo config is currently broken
Application Affected Dropbox Linux app. Device HP Victus 16. Operating System/Browser (if using the web) Fedora Linux Workstation 43. Dropbox App Version (if using the app) Dropbox daemon version: 240.4.8493 Dropbox command-line interface version: 2026.01.15 Question or Issue I installed the latest rpm package and it also…
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Dropbox fails to start on Linux systems where /home is a symbolic link
Device Dell XPS 15 9520 Operating System/Browser (if using the web) Fedora 43 Kinoite Dropbox App Version (if using the app) v240.4.8493 Syncing Status Up to date (workaround exists) Question or Issue I noticed this issue after installing Dropbox via Flatpak, but I confirmed it exists on the headless official version, too.…