Desktop

There's already another idea but it has been closed. I'm floored this wasn't a easy/obvious idea that I would expect to be implemented many years ago. Why is the backup feature so restrictive on what I can backup? Please (re)consider or I'm curious why not?

I have both a personal account and a work account (I'm assuming many people have the same). Currently it is unavailable to switch between both accounts unless the other account is a Dropbox Teams account, which has a very high subscription fee. Please add a feature where we can have two accounts (neither of which is a…

Dropbox checks for new versions and updates automatically, but various partner vendors such as Boxifier may experience issues with supporting new versions (as just occurred with Boxifier). The solution to get Boxifier working again immediately was to find an older version of Dropbox (with the help of the Dropbox Support…

I’ve just found out when you change Laptop / Desktop you can’t continue to use the same external hard drive with Dropbox Backup. This is absolute madness. If you want to continue to use that hard drive with Dropbox Backup you have to re upload the full HD. I have 2TB used on a 4TB external SSD and I’ve just changed to a…

Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there…

A very unusal behavious is happening with files in subfolders in my Dropbox. I'm using macOS Tahoe 26.4.1 on a MacBook Pro M1. For every file in any of the subfolders of my Dropbox folder, when I double click on a file to open it - any file - it simply disapears. Be it a shared folder or not. The file continues to exist in…

Ok this thing just never seems to work anymore. I've updated to the new File Provider system, hoping to alleviate some of the pain of using Dropbox on MacOS (I use Ableton a lot and supposedly synced files often, although randomly, end up missing or displaying as 'zero bytes'). Now I've updated to the new File Provide…

A coding project that I had set to ‘available offline’ was switched to ‘online only’ overnight, even though the offline icon is still green. I can’t work on my project until it has been downloaded again. It’s already taken two hours to download the folder (approx. 1.2 GB).

I posted another article about this back in 2022: https://community.dropbox.com/en/discussion/643130/dropbox-app-doesnt-startup-well-with-windscribe-vpn-firewall But got no traction. I think including Windscribe VPN in the title made it of little value to the Dropbox devs. So now the title is "Dropbox Tray Icon Pauses My…

Hello, For some time now, the synchronization icons (the grey cloud, the green hook, etc.) are no longer visible on my Finder when I launch drop box. I'm on Mac Sequoia 15.3.1 and my dropbox version is 218.4.4348. I've tried several things but nothing works. My other users have the same problem. Has anyone managed to solve…

Just curious if any has experienced issues with Dropbox after upgrading to Tahoe 26.5?

As the title suggests, upon opening Dropbox, I am prompted with this error: This occurs when Dropbox attempts to register the Windows Cloud Files filter during startup. I've uninstalled Dropbox, checked my firewall, everything. Nothing seems to have fixed it. Upon opening the error message: bn.BUILD_KEY: Dropbox…

Your desktop client for macbook is confusing and poorly designed: - it only sometimes shows the amount of time left on an upload. - The upload progress bar rarely works, see attached, showing an indeterminate progress indicator i.e. "throbber". - In this example it says its syncing 4 files when I only put one in. - It…

I have tried numerous times to download the Dropbox app to my computer, and it does not appear. I can do to Dropbox and access it there. What am I doing wrong?

Can I create a folder to dropbox desktop app that will sync to the cloud but not in other devices?

I am experiencing a severe and persistent issue on my Mac mini M4 running macOS Tahoe (26.5) The Dropbox desktop application is installed and runs exclusively on my internal hard drive. However, whenever I connect my external 1TB storage SSD drive (a LaCie) to the computer, after a few seconds the macOS Finder freezes,…

Hey! I wondered how many devices does Dropbox Family plan allow to use? The basic one got the limit of three, the paid plans all have unlimited ones. Does Family plan have unlimited too? Or there are some limitations? I can't seem to find it anywhere

I’m using a MacBook Pro M1 with macOS Tahoe 26.1. Since the update, Dropbox is not syncing. I’m unable to make files that are stored in the cloud available offline. Is there a solution to this?

Hi, after being on vacation for a few weeks, I went to work on a client file that I keep in the cloud until I need to work on it. When I went to select "make available offline", I don't see any of the previously available Dropbox file options. I keep most client files in the Dropbox cloud until I need to work, then put…

Dropbox was working fine on my laptop until recently. I don't remember any manual update of any program or OS recently. I'm on MAC Venture 13.4.1 + Dropbox v213.4.4597 The sync icons and the menu options when you right click on a file or folder in Dropbox are not showing. I have tried all options that I could find online:…

I am a realtor and I use drop box to share video files of houses to my out of town clients. I started running low on hard drive space on my Mac. I realized I had lots of videos in dropbox but also on my local hard drive. So I selected a bunch of file (about 685 GB) that I wanted to move to online only. However, it's giving…

Hey team, I've been loving Dropbox Replay on a couple of recent film scoring projects. It really helps me stay organized, and everything feels really smooth and well integrated. Great job! The Pro Tools integration via the SDK is equally impressive, but unfortunately it’s not useful to me in its current state. For example:…

I successfully upgraded my plan and received an email confirming the upgrade. But my desktop and web versions don't show the upgrade. I've re-logged into my account with no effect. What can I do?

Since this update, dropbox triggers a restart crash loop on explorer.exe, presumably because it is trying to load context menu stuff: ``` Faulting application name: Explorer.EXE, version: 10.0.26100.8457, time stamp: 0xf263d9e9 Faulting module name: ntdll.dll, version: 10.0.26100.8328, time stamp: 0x0022b8e0 Exception…

I’m trying to work out how to use Dropbox in my use case and one of the things I’ve picked up from other posts is the number of people who get told in quite direct terms that they should have an offline copy of their Dropbox files. My question is - how does that work in a scenario where the laptop only has say 50gb spare…

I recently had to change my google password. When I signed back into dropbox, it prompted me to assign a new dropbox folder, and was unable to merge with my existing folder. It now wants to create a new folder location every time I log in. The folders don't sync, and don't seem to talk to one another. How do I restore the…

I just reinstalled the application (ver. 252.3.3482), but the app disappears from the MacBook Pro 16" (macOS 26.4.1) menu. How can I solve this? The app works fine, but I always need to open it manually, and it's impossible to use quickly. Thanks

Does anybody know how you can export files out of Dropbox. I am so fed up with the appalling service, support and website that I just want to get my material off their system and have it within my control on a remote drive.

I have a new MacBook Pro running OS Tahoe 26.5. I can't get the Dropbox desktop app to get past the "connecting components" part of starting up. I've tried every version of the full uninstall including emptying dropbox folders, clearing cache, etc… Nothing is working.