Desktop

I'm missing updates I previously added to my Excel file.
Hey, I usualy work and edit files on my PC with Windows 11 and somtime I work on the same files on my MAC. I noticed several times already that somtime when I open a specific excel file on my PC (didn't confirm on MAC or other files) that I'm missing data that I know I added. When I open file history on dropbox.com and…
Dropbox folder on the Windows navigation pane does nothing when clicked on
After a Windows update yesterday the Dropbox icon on the left sidebar in File Explorer has lost its drop-down menu and is no longer navigable. Clicking on it does nothing, either. It's now much more difficult to access my Dropbox files, I have to go to my User folder, from there to my Dropbox folder and so on. This…
Need more characters allowed in File Transfer
Dropbox Transfer only accepts 21 characters in the title (in the transfer widget not regular Dropbox sharing). It would be great if this can be expanded to more characters. Some companies that I send files to require specific words in the file names for versioning. ID, date, etc so file names become long. This Idea has…
Dropbox Windows 11 UI does not fit on my screen and some functions are inaccessible
Dropbox worked fine on my Windows 10 laptop, but I guess I had an older version of the application, because when I installed it on my Windows 11 laptop, using the same monitor and the same display settings as the old laptop, the Dropbox user interface does not fit on my screen. As you can see from the image below, a number…
Is there any option in the dbxcli app to pause/resume syncing?
Is there an option for the dbxcli will support a pause and resume syncing?
Is there a way for a new file to be available offline when that's the status of the folder?
Every time I add a new file to a folder that has already been made "available offline," there is a cloud icon indicating that the folder is not fully available offline. Assuming this means the new file is not fully in sync. Is there a way for a new file to be automatically available offline when it's put into a folder that…
I'm unable to install the desktop app; I get an error that Dropbox Lite is installed.
If i install the desktop installer i get error: can not continue because MS store version is installed. Also no installation possible with MS Store. I did cleanup discripted in FAQ @ website. Dropbox lite no problem.. What must i do ?
How can I choose my old Dropbox folder, when installing the desktop app on a new laptop?
My DropBox folder has been on an external drive (old HP laptop didn't have room on C:\). I now have a new laptop and want to use that external drive since I have about 3tb of files on it. How do I set up my new laptop to see that drive as E:\Dropbox, and have the desktop app use E: as the default Dropbox location?
I've moved my Dropbox folder to another drive, but the new folder isn't syncing.
I want to relocate the Dropbox folder from the C: drive to secondary storage. This is on Windows where I have my computers setup such that there are none of my personal files stored on the C: drive. When I perform the Relocate function provided by Dropbox it appears to function properly, In that, it warns that it is going…
The Dropbox app no longer starts on my Windows 10 computer.
Since today Dropbox does not start anymore on my Windows 10 laptop. Any help would be very appreciated. I got this error message: bn.BUILD_KEY: Dropbox bn.VERSION: 256.4.3790 bn.constants.WINDOWS_SHELL_EXT_VERSION: 95 bn.is_frozen: True machine_id: 5439d19e-49d2-4cd8-8b9c-6519698b4a2b pid: 13476 cwd:…
I cannot see download/upload speed on the latest UI update for the Dropbox desktop app on Windows 10
I am a Windows 10 user. I have an icon on my taskbar (near the clock, not in the system tray/'hidden icons' panel) that shows my Dropbox activity, right down by the clock. In the past, I could hover over this icon to display the upload / download speed. With the latest UI / app update, it no longer does this. I can't find…
The Dropbox folder has been moved on one Windows PC
I have DB on a few PCs and they are all fine and are loaded and look the same in the Explorer tree. Dropbox is under Quick Access. and in Dropbox prefs show as c:/users/user/dropbox But… this one PC this morning was different, had changed from that, The Dropbox folder was now in c:/my/Dropbox. I also se it is continuusly…
Dropbox app updates are being blocked by Windows 11
Every update gets the installation blocked by Windows 11 pro, up to date. Reference is made to folders such as C:\Program Files (x86)\Dropbox\Client\254.4.2518 but because the version number is in the folder name it cannot be added to any allowed list. How do we stop this block happening?
Dropbox sync icons cause filename truncation in Finder column view auto-sizing on macOS.
Environment macOS 15.7.8 Dropbox 256.4.3790 Finder Column View Finder automatic column sizing enabled Issue Finder automatically sizes columns wide enough to display filenames. However, after Dropbox status badges (green checkmarks, cloud icons, etc.) appear, some filenames become truncated with ellipses even though the…
My Dropbox icon is missing from my Windows task bar, but the app still syncs.
My Dropbox icon on the Windows task bar has recently disappeared. I have tried all the obvious solutions without success. One option suggested was to uninstall Dropbox and then reinstall from my account on-line. However, I cannot uninstall - the error message reports "uninstall failed." Dropbox is working OK and syncing…
The Dropbox desktop app on my Mac is using too much memory.
I have been a user for well over a decade. I could not find a place to post bugs… Memory leak:
"Your device couldn't connect to the server" error on the desktop app on macOS
Device iMac 2024 Operating System/Browser (if using the web) Tahoe 26.2 Dropbox App Version (if using the app) v241.4.4853 Syncing Status "Up to date" Question or Issue I recently set up my existing company Dropbox account on my new iMac. All the folders/files appeared to sync fine and I can open individual ones with no…
Give us the option back to change to the old UI, the old one was perfect!
The old UI had everything I needed, the new UI has less information and takes up even more of the screen! Please give us the button to switch back to the old UI back! You have the technology! Just give it back!
Feedback on desktop app versions exceeding v255.
This discussion was created from comments split from: Stable Build 256.4.3790.
Win64 console errors: electron\dropbox\shell\common\crashpad_lib_loader.cc
on Windows 11 25h2 from time to time i'm getting these errors when starting Dropbox via a delayed launcher console script, and the only solution so far is to just wipe manually the bin folder and reinstall Dropbox (without uninstalling). Dropbox is installed in user scope, not machine scope and I think this happens…
Sync Folder now. The ability to prioritize an entire folder when using the desktop app.
Prioritize an entire folder to the front of the upload line!
Please make the full sync status area clickable again for pause syncing.
In the previous Dropbox desktop UX, the entire sync status area at the bottom of the window (red) was clickable. I could click anywhere on the “Your files are up to date” area to open the sync status menu and pause syncing. In the updated UX, that behavior appears to have changed. Now only the small dropdown arrow on the…
Need help reinstalling the Dropbox desktop app on my Mac, and making sure my files are synced.
I tried migrating to the cloudstorage mac folder years ago and it was very problematic, so I ended up just putting my dropbox backup folder into my mac Home folder and continuing to do it the old way (it appeared to sync fine while there). Something happened recently where it seems my mac suddenly lost tons of gigs of…
Dropbox is using 605 GB of disc space. Why is that happening, and how can I free up space?
My M2 MacBk Air, running Sequoia 15.7.7 had been running around 700 GB disc usage on its 1 TB HD. Recently is suddenly started giving me "Disc almost full" warnings. It's at 895 GB of 995 available and my "System Data" is a colossal 675 GB! (should be around 50 GB normally). After some hard searching, I found at:…
The Dropbox desktop app is stuck syncing 34 files on my Windows.
My dropbox account won't stop trying to sync. It is stuck on either just syncing, or specifically trying to sync to 34 files. I have unticked all folders from the menu temporarily so there shouldn't be anything left to sync to. I have tried pausing and resuming, and quitting and logging in again but it isn't changing…
Make the new popup in the Dropbox desktop app smaller
Noticed Dropbox on my old computer has updated (I'm kind of scared of what happens when I turn on the new computer), so far it's…tolerable, but very very big…it kind of cuts off at the bottom of the screen, including when I open the app to look at the settings. I'm not sure if any options are hidden from view by being cut…
Desktop app version 256.4.3790 and MSI limits.
Hi, There is issue with version 256.4.3790. According to Windows Installer requirements, the product version used in the MSI (and consequently in the Upgrade table VersionMin / VersionMax) must conform to the following limits: major ≤ 255 minor ≤ 255 build ≤ 65535 Because of this constraint, version values where the major…

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