Desktop

The Dropbox desktop application has a delayed startup on Windows
We had some issues installing Dropbox on a laptop, however once we got it on there, we have noticed that it can up to 20 minutes for it to actually startup. We have gone through the below steps to try and resolve, but nothing we do seems to help Confirmed firewall is not blocking Dropbox. Confirmed antivirus is not…
Linux Dropbox installation requires 6-digit authenticator code to sign and link the device
Hi, I'm trying to install the dropbox client in an opensuse tumbleweed install The last time I did this, I simply installed the dropbox-cli sudo zypper in dropbox-cli Then, after the install completed, I started the app with this command: dropbox start -i The dropbox daemon duly downloaded and installed, and when…
Random disconnection between NAS Cloud Sync and Dropbox account.
Hi Guys, Just wondering if someone can help. I am running a Synology NAS with Cloud Sync to my dropbox account. I have been running this for the last 2 years and its been going well. In the last 10 days on 2 seperate occasions The Cloud Sync has disconnected from dropbox account. I have had to log in twice now to the NAS…
Files no longer download automatically when accessed by software tools on Mac
It used to be that if a file was online only and was not currently synced to the computer, when a software tool would try to access the file, it would automatically download and sync that file. For example, I am often working on Ableton music sessions that involve a ton of sample libraries I own that take up far more space…
Add the "Sync Next" option but for folders too instead of files.
On MacOS, Sync Next is only possible for files. This behavior should be possible for folders as well
How can I prevent Dropbox from autostarting when Windows boots up?
Context: -I'm on Windows 10. -Turning off the built-in preference option(Open Dropbox upon startup) doesn't work at all -Disabling it in Windows startup apps doesn't work at all. Dropbox app just stubbornly autostarts on Windows startup. It's a malware-level behavior.
New Mac device and the .dropbox folder has extra instance folders using 300GB - how to fix?
I use Dropbox on two Macs - an M4 MacBook Pro and an M4 iMac (both 2024). Recently I migrated everything from an older Intel iMac to the M4. There was some trouble with the Dropbox migration - no idea what - but afterward the new iMac showed 305GB more usage than the old one had. It turns out there's a folder called…
How can I disable the Dropbox desktop app pop up window?
I'm getting a "Couldn't start Dropbox" error on my macOS 15.7.7
Application Affected Dropbox Desktop App Device M1 MacBookPro 2021 14” Operating System/Browser (if using the web) macOS 15.7.7 Dropbox App Version (if using the app) 258.4.3749 Question or Issue Dropbox will not let me open. I have tried uninstalling, re-installing, etc etc but nothing is working. This happens after I…
Will I be able to sync across 3 devices if I reinstall and use another email address?
Over the years with drop box, I have replaced computers, tablets etc.. Now even tho I use the same account email information, nothing syncs or happens as in the past.. HERE IS THE QUESTION.. If I delete all dropbox apps/programs from my 2 pc's / 1 tablet and reinstall them as new on my 3 devices using a different account…
I seem to have two Dropbox folders, one in my User folder and in CloudStorage - how can I fix this?
I'm using Dropbox on a MBP (26.2) and have started having hard drive space issues. In trying to troubleshoot I come across the CloudStorage folder in the Library folder which appears to be occupying almost the same amount of space as my Dropbox folder which is currently in my User Folder. How does the CloudStorage folder…
A Dropbox update moved the location of my files while they were open and caused issues
Dropbox automatically moved the location of my files on Mac during the day while Dropbox files were open in multiple applications, which caused unnecessary disruption. A change this significant should not happen automatically without clear advance notice and a chance to close affected files first.
Latest Stable Build 250.4.3245
Why does the latest build not show up in any of the Desktop builds?
How to stop the right sidebar from opening when I open Dropbox?
Annoying. Stop, please. LOL
Reinstalled the Dropbox desktop app after a macOS update and getting a blank window
Hi, I try to reinstall DropBox after an upgrade towards Mac OS Sequoia and I am stuck on this dialog box… I use the OCLP patcher on a Mac Pro 2013. https://dortania.github.io/OpenCore-Legacy-Patcher/SEQUOIA-DROP.html Thank for you help Nicolas
Stable Build 258.4.3749
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
Batch operation request: Remove stars from multiple files
In line with someone else's idea, I would like the option to select multiple starred files and remove the star in one operation, rather than the current functionality, which requires users to remove the star from each file individually.
Improve Dropbox local folder setup
Hi Dropbox team! Have 2 suggestions for your review: After re-install - the desktop app wizard does not allow to select a Dropbox folder, so I had to interrupt this wizard in order to prevent sync to default folder. The ability to define a target folder should improve the wizard flow a lot! Problem - each time after OS…
Dropbox corrupts macOS framework bundles
I couldn't find any other way to post a question or issue rather than use "Ideas", sorry. Is it a know issue that Dropbox corrupts macOS .frameworks bundles, and thus Xcode projects cannot be kept on Drobox? I'm sure it's a niche issue, so those who know know and will reply. Thanks, Leo
My Dropbox icon disappears from the taskbar on Windows
This has happened twice now in a week. The icon loads when the computer is turned on, but when I click on it and try to go to options/properties to adjust what files are syncing the icon disappears and I can't do anything with the app. I don't think it is syncing files that I create and save. This happened last week. I…
Dropbox is trying to back up my old external drives from the start on a new Mac device.
I had an older MacBook M1 configured with two external drives that were successfully backed up using Dropbox Backup. The backups completed and had been working perfectly for several years automatically updating with any new data. Today I migrated to a new MacBook M4. The same two physical drives are connected, with the…
I linked a new computer and now everything is disorganized with many selective sync conflicts
I got a new Mac and installed the Dropbox app. After that, everything became a mess both in the desktop app and in the browser. I see many folders marked “selective sync conflict,” and everything looks disorganized. I want to get it back to how it was before. I didn’t intend to sync anything locally — it was supposed to…
Syncing issues on my Mac OS device
I have a mac mini (and 4 other mac/windows devices). The mac mini has a sync problem that I have not been able to isolate. It uploads most but not all files, but does not download new or modified files created on other devices from the web (none of the other devices has a problem). The message says "unknown file.trash". I…
Fix: Dropbox Finder Extension (Smart Sync / Right-Click Menu) Permanently Disabled on macOS
Hey all, I've been beating my head against the wall for a week now trying to figure out why my Dropbox Finder extension wasn't working. I don't have File Provider and really didn't want to set it up, plus I'm apparently not a candidate. I'm not sure exactly what caused this state. It was either a recent update or some…
I moved some online-only files to my folders, and they also became online-only.
My Dropbox organization was a mess. I had 4 folders setup for organization: Projects Areas Resources Archive They were previously designated Available Offline. I moved a bunch of online-only files into those folders, and they became available online. Is this the behavior that is supposed to happen? If so, how are we to…
My account became full and I couldn't access or download my files
I honestly don't know what to do anymore. I've trusted Dropbox with my business files for years, and yesterday everything came to a standstill. My Dropbox storage became full, which I understand. But instead of simply stopping uploads, I suddenly couldn't download or access my existing files either. Here's what I've…
Dropbox icon is not available on Tahoe 26.3.1
Application Affected Dropbox Device Macbook Pro M5 Operating System/Browser (if using the web) Apple eTahoe 26.3.1 Dropbox App Version (if using the app) Latest offline and online installers Question or Issue The GUI for DropBox / menu bar icon are not available to use. The application is running according to the Activity…
How can I disable the search pop-up in Windows when clicking the icon?
How can I stop the search pop-up appearing every time I click on the Dropbox icon on my PC?
Issues with "make available offline" behavior on Mac OS 26.5
There are MANY similar questions in the community about this, but none answer the problem: I can't get files to download local on my machine. Environment :macOS 26.5, latest Dropbox downloaded and installed, Dropbox has Full Disk Access Steps to reproduce: In the Finder, select a file that is Online Only Right click → File…

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