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Fix: Dropbox Finder extension (online-only files/Right-Click Menu) permanently disabled on macOS
Hey all, I've been beating my head against the wall for a week now trying to figure out why my Dropbox Finder extension wasn't working. I don't have File Provider and really didn't want to set it up, plus I'm apparently not a candidate. I'm not sure exactly what caused this state. It was either a recent update or some…
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Files automatically syncing as "Available Offline" when moved into local folders–is this expected?
My Dropbox organization was a mess. I had 4 folders setup for organization: Projects Areas Resources Archive They were previously designated Available Offline. I moved a bunch of online-only files into those folders, and they became available online. Is this the behavior that is supposed to happen? If so, how are we to…
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I can't move the Dropbox folder to an external RAID5 drive on my macOS Sequoia 15.7.
I have been unable to get Dropbox to allow the folder to be located on an external drive. I had it on a single drive and that worked fine, but that single drive failed, and it now cannot be located to one of the external RAID5 drives. Is there a work around for this?
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Unable to install Dropbox installer, it stays stuck at 0%
i have installed from both web page and Microsoft store and the app doesnt fully install just sits and says installing but not completing, have looked into uninstall and clear the data folders and closed the task and re tried but same issue, find it gets stuck and stays on 0% for cpu when installing. no firewall block and…
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Quick Actions Error: "WebGL not supported on your browser" (v246.4.3513 onwards)
Hello, I had been using the quick actions on screenshots seamlessly for months. But since the latest update, it shows an error saying "WebGL not supported on your browser". I know my GPU is old, (nVidia GE Force GT 730), but WebGL works perfectly fine for all other apps, and had been working just fine for Dropbox…
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Very slow upload speeds when using both the desktop app and the website
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's saying its going to take 2+ days because it's uploading at 20kbps. Even comcast is faster then this. I've already set the app…
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I can no longer save my Dropbox folder on my external drive after reinstalling the app on macOS
My Dropbox folder is on a large 12TB external spinning drive, it had been working fine with the exception of an annoying pop-up from Dropbox on every boot asking me to attach my already attached external drive. In the process of trying to troubleshoot this with Dropbox support, they had me completely uninstall and…
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How does syncing work between devices, and does it happen automatically?
Hi all, I don't understand the syncing option of Dropbox. Please help me to understand If I download a file/folder 'a' from my PC into Dropbox the file is synced on my i-Phone and i-Pad. If I make changes to 'a' on my PC, the changes will be synced with the files on the other devices. But it doesn't work like that. My…
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Files I add to my account from my phone never sync to my computer's Dropbox folder
Over and over, what a pita. I Upload a Photo to DB from my Phone. I click on File Explorer so as to access it on my Computer. It's NOT found in Camera Uploads or anywhere else. I check Online; it's there. I have no way to get into my one Folder as it already appears to be there, but AGAIN not synced in that same Folder on…
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How Do You Use Dropbox to Keep Your Work Files Organized?
Hi everyone, I'm curious how other people use Dropbox as part of their everyday workflow. I work in medical billing At Avenue Billing Services, so I regularly handle documents, reports, spreadsheets, and files that need to be organized and accessed throughout the day. Dropbox has made it easier for me to keep important…
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Moving (to store) folders & files from Dropbox to external drive connected to laptop
As background I have used Dropbox as a storage, archive, etc for the last 20 years (or at least a LONG time. Please forgive me if I use the incorrect terminology, but as a pensioner I am no longer tech savvy, and need actions to be spelt out step-by-step. I am trying to move certain Folder(s) and File(s) from Dropbox…
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My device is stuck syncing, and I have an open ticket with no response as of yet
I called this morning and put my name in the queue. Moments later, I received the phone call with regard to some help. Because the process was going to take a few hours. The individual I was talking to sent me an email to respond to if I had any issues ,which I do. They have not responded and it's been hours and I'm not…
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Add native virtual drive mode
Hello, It would be nice to have a native virtual drive feature that allows all users in a team to setup a identical drive letter and use the same file paths. We can work around this by using the Windows "Map Network Drive" feature. However, the status icons and the Dropbox right-click menu are not available on the virtual…
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Clip Studio files are not showing thumbnails in the Dropbox folder on Windows 11
I just installed the newest version of Dropbox to my laptop to test if this works before buying 3TB and in synced (and locally saved) Dropbox folder the .clip files are missing thumbnail view. If I copy the same file to my desktop or any other folder outside of Dropbox, thumbnail shows correctly. If I copy it back to…
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The files on my computer don't appear on my Android mobile app
Hello, I create Dropbox files on my PC and can view them on my Android phone. They don't go anywhere else. Recently, changes to the PC files were not showing on the phone, just the old version. I checked the account on the phone, and it was showing an obsolete email address from about 5 years ago. I managed to change it to…
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I'm unable to change my Dropbox folder path on the desktop app.
I've reinstalled the program, deleted my app data, but no matter what I do, when I navigate to try to change my folder path, the app crashes and restarts. No error code, nothing. Dropbox support was unable to figure it out. Anyone else have issues with this?
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Permissions error when trying to copy a file from Desktop to USB drive / 데스크톱에서 파일을 내보낼 때
데스크톱에 있는 파일을 개인 usb에 복사 붙여넣기를 하면 엑세스 권한 이슈로 안된다고 합니다. 이유가 뭘까요????어떻게 해제해야하는지 방법 부탁드립니다.
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Dropbox Daemon error on every boot on OpenSUSE Tumbleweed
The OS is opsnSUSE Tumbleweed Linux, and the desktop environment is KDE Plasma 6 under Wayland. Dropbox has been working flawlessly for years. However, this week I get a constant request to update the daemon on every boot. I have uninstalled the 3 distro provided packages that use the daemon, the daemon was installed per…
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Issues with collaboration on Microsoft Office files saved on Dropbox
Hi, we have a Dropbox Teams plan with multiple members all signing in using Single-sign on (Microsoft 365 accounts). We are all using MacOS laptops with the DropBox app all installed and set up. We have also connected the Dropbox app within Microsoft Teams and also added Dropbox as an online storage location within MS…
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Random disconnection between NAS Cloud Sync and Dropbox account.
Hi Guys, Just wondering if someone can help. I am running a Synology NAS with Cloud Sync to my Dropbox account. I have been running this for the last 2 years and its been going well. In the last 10 days on 2 seperate occasions The Cloud Sync has disconnected from Dropbox account. I have had to log in twice now to the NAS…
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Stable Build 266.4.3911
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Fixed an issue that could cause Camera Uploads to fail on macOS 26 and later. Fixed sharing window height on initialization. Fixed an issue where saving changes to an online-only file on macOS could…
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Microsoft Word files keep being deleted from my Mac, while I'm working on them. Why is that?
I am using the Dropbox desktop app on a Mac. Twice now, I have had files deleted out from under me, literally as I was still working on them in Word. In place of the filename, it shows up as a weird temp file. Once I closed it without realizing and thought I had lost the file completely, but was able to restore it by…
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Allow user to remove "update your credit card" banner
A minority of users cannot provide a valid credit card for some time. It is annoying and not fair to expose those users who paid for their account to a constant and unremovable banner My subscription expires in 5 months, so I will see this banner every time I log into my account. Have you thought about how this feels for…
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How can I stop Dropbox from copying all of my pictures on my computer?
How can I stop Dropbox from copying all of my pictures on my computer? When I delete a picture from Dropbox it just gets relpaced with another one.
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How can I download the Dropbox icon to my navigation tray on Windows 11?
How do I download the Dropbox icon to my Windows 11 navigation tray?
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Files created before a certain date won't sync on Mac devices
Recently I've run into an odd problem where Word files created before a certain date have stopped syncing. I have Dropbox added to Word for Mac as a "save" destination. I can pull up the files in Word or through Finder, and if I make a change and save the document into my Dropbbox save destination, a window pops up…
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I removed Dropbox from my computer, which deleted my Desktop folder, and I can't restore it.
Hello, I'm dealing with the biggest emergency of 2026. I erased Dropbox through Mac Settings (Documents - File Browser) by mistake, since I completely forgot that my desktop was automatically synchronized to Dropbox. Now it shows like the screen capture below. I searched and found two possible ways of recovering it: 1. Use…