Desktop

How do I stop sending screenshots to Dropbox and instead go to my Macbook Desktop

Many professionals rely on Finder's Date Modified column to quickly identify active projects. Currently, Dropbox desktop updates or metadata refreshes can cause thousands of folders to receive the same "Date Modified" timestamp, even though the folder contents have not changed. This effectively wipes out one of the most…

If you are in a hurry, the guide to the new AI is a pointless annoyance, as you end up killing and restarting a few times before skipping through to the end as fast as possible. When you have time to read it, the guide as gone. I did use the AI to help compose this message, but don't see it being of much use otherwise.…

Hello everyone, I'm looking for help troubleshooting a Dropbox desktop app issue that has now occurred on two different clients' Windows computers. Since both users have experienced very similar symptoms, I'm wondering whether this could be related to a recent Dropbox update, a Windows update, or a problem with the Dropbox…

New Windows 11 computer. ~400 GB Dropbox. I copied all the files to a disk from the old computer and moved the disk to the new computer, all Dropbox has to do is just to verify these are same files. No actual download is needed, the files are all there. But nothing. The download queue is just stuck there. Same files are…

Dropbox Linux 272.4.3798 remained at “Starting…” in the CLI and “Connecting…” in the tray for days. The immediate cause on this machine was the FILEEVENTS watcher following an archived directory symlink from inside Dropbox to the user's home directory, which contains Dropbox itself. Deleting only that obsolete symlink,…

I have not even modified anything at all. Dropbox sometimes like to create a ton of folders of "selective sync conflict" that are all empty. I only use Dropbox on my Mac and my phone. I don't even have a second computer. I have not even modified anything. This is simply unreasonable and unacceptable. Today I found…

My business uses both Macs and PC. The deleted all the files to reformat the folder structure we have set up. Long story short we used a USB that is formated for a PC and now there are a lot of ._ files. I have seen the recommendation to take out all the files and reformat the USB and reinstall the files again but this…

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes, including the following: Fixed in this update: • Fixed context menu failing to load for some users. • Fixed an issue that could prevent large external-drive backups from completing. • Fixed Share not opening for a folder…

I use Dropbox for all my photos, I take a lot and frequently upload new ones, which I then organize. I use XnView (an excellent photo management application) to organize my photos. Dropbox automatically populates my Camera Uploads folder. I see it and all my other folders on XnView. I go through Camera Uploads, move around…

My computer's downloads folder is located in Dropbox instead of inside my computer. As a result, my Dropbox is 132% full, which means that people can't share new documents with me. I don't want my computers downloads folder to be inside Dropbox; I want it to be on my computer. However, I can't find any settings to move it,…

A beginners guide to Dropbox apps Taking your first steps with Dropbox? We’re here to help! The desktop and mobile apps make it easy to access and manage your files, whether you’re at your desk or out and about. Here’s everything you need to know! What is the Dropbox Desktop app? When you download the Dropbox Desktop app,…

Need more room on your laptop? Or want your files ready when the Wi-Fi has other plans? Choosing between online-only and available offline can help. Why make Dropbox files available offline? Making a file available offline saves a copy on your device while keeping it in your Dropbox account. It uses device storage, but…

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Hi, While organizing folders inside Dropbox in Mac Finder, I accidentally dragged the Dropbox icon in the "Locations" section of the sidebar, and it completely disappeared. I managed to find the Dropbox folder under the Home directory (the house icon), but when I tried dragging it back into "Locations", it didn't work! It…

Hi everyone, I’m having two related issues with Dropbox on my Mac: When I right-click files and folders inside my Dropbox folder in Finder, the Dropbox options are missing, including “Make online-only” and “Make available offline.” The sync status checkmarks are also missing in Finder, so I cannot easily tell which files…

There was a software update of my machine to OS 27.0.1. The desktop app was running fine until I went to send a file and it I saw cloud icons next to each folder with the wording, "account not found". Its not even allowing a log in to the app, and no im not logged into the web client. I need to use this for work, now. Im a…

I advanced reinstalled the app because sync was stuck and nothing helped. now the app is working but i dont see the UI, dropbox works as a dropdown menu like something is missing..

New Macbook here, upgrading from a 2019 Intel-based system; used Migration Assistant and everything seems fine. I'm getting a bunch of these warning pop-ups: Support Ending for Intel-based Apps This version of "DropboxUpdater" will not open in a future release of macOS. Learn how to update to an Apple silicon version. I…

Out of the blue I'm having the good old recurring problems with *.idlk files getting locked by Dropbox idiotically trying to sync them. It's been fine for a couple of years for me, until it came back all of a sudden now. I tried setting up Ignore rules in the Dropbox ignore file - to no avail. The program stupidly keeps…

Hi everyone, as every year, here we are again with the million-dollar question: is Dropbox ready for macOS Golden Gate? Has anyone already updated? How did it go? Thanks. 🤗

Hi, I recently moved my existing Windows installation to a new PC by cloning my Windows SSD. Windows boots normally on the new PC and my files are accessible. Dropbox, however, will not start. I can open my existing Dropbox folder normally in Windows Explorer, and my files are still there. I can also see the Dropbox…

I want to backup my SD cards (used in my mirrorless camera) directly to dropbox. I have managed to get dropbox to recognize one of them as an external drive and back it up, but it will not recognize the other one no matter what I do. I have tried using the internal SD card reader and an external reader. So far only the…

For the last week or so the dropbox menu that appears when right-clicking has disappeared (file transfer, make available offline, etc). I'm on Tahoe 26.6.2 and the legacy version of dropbox. I've tried…. Turning off Adobe Core Sync - made no difference Reinstalling Dropbox - worked until I turned on my laptop the next time…

For the last few weeks dropbox doesn't start anymore on my old macbook running High Sierra. I tried uninstalling and reinstalling multiple times. I tried advanced reinstall with the terminal commands, but that didn't seem to remove all dropbox cache/pref files. I manually removed everything from the Library folder making…

I get it. I'm on a free plan, I only have 2GB, my files aren't gonna sync. But please stop pestering me about it. I don't plan on paying for a subscription anytime soon and I'd like to be able to use my computer without getting this constant popup.

Hey Dropbox Peeps: If you have this problem, it's a killer. Found this link/solution that for whatever reason is not being posted in responses to other posts with this issue. Regardless, THIS WORKS:) https://community.dropbox.com/en/discussion/comment/857734?utm_source=community-share#Comment_857734

I have spent literally dozens of hours trying to resolve this and reading existing posts on this to no avail. Sometime in the last few years, EVERY SINGLE dropbox file (in both my personal and business accounts for the organization I run) is blocked by Windows security. This means that EVERY time I open a…

When using the /NOLAUNCH parameter with the Windows ARM offline installer, the Dropbox desktop application is still launched at the end of a silent installation. Command used: Dropbox 272.4.3731 Offline Installer.arm64.exe /NOLAUNCH Expected result: The Dropbox desktop application should not launch after installation…

Synchronization Problem We work as a team using Dropbox and store our data on an external drive. Everything had been working fine until now. Now my Mac is constantly indexing / syncing. It’s a new device, a new external hard drive, and I have a stable and fast internet connection. The external hard drive is formatted as…