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Where can I find the latest Beta and Stable builds of the Dropbox desktop app?
It has been a while since I used the Dropbox Community & it has certainly changed! Given my advancing years, I am now thoroughly confused by this new layout & menus. Where has the nice simple list of latest Beta & Stable releases gone? I have been informed by various sites that there is a 252.4.3485 version of the Dropbox…
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The update on Fedora Server 44 seems to be broken
fter intentionally waiting two weeks I upgraded my Fedora Server to 44, and now the Dropbox entry is having some issues when updating with dnf: Dropbox Repository 100% | 261.0 B/s | 1.6 KiB | 00m06s >>> Status code: 404 for http://linux.dropbox.com/fedora/44/repodata/10d12831b54877b6e7bbd4635047873…
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Having problems syncing with File Provider on Mac OS
Ok this thing just never seems to work anymore. I've updated to the new File Provider system, hoping to alleviate some of the pain of using Dropbox on MacOS (I use Ableton a lot and supposedly synced files often, although randomly, end up missing or displaying as 'zero bytes'). Now I've updated to the new File Provide…
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Remove backups from a device not linked?
Support guides for removing backups (https://help.dropbox.com/organize/delete-dropbox-backup) say "If you no longer have access to the device, you can delete your backup by unlinking the device from your Dropbox account." In that help file (https://help.dropbox.com/security/device-list-remote-sign-out) it says to "Click…
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MacOS: Not seeing Dropbox under the Locations section in Finder's left pane.
I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations' is empty. I *can* access Dropbox in the following way: In the MacOS menu bar, I click the Dropbox icon, and then click the…
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Boxifier/MyCloudHome upload fails when trying to sync files from my iPhone.
Hi Everyone, I'm wondering if others have encountered this scenario: I use WD MyCloudHome as my home server, with a drive mapped to my laptop where I have Boxifier and Dropbox installed. If I use my laptop to manually create a subdirectory under a folder that has been "Boxified", the new folder is synced with dropbox…
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Issue with the "recently modified files" on Linux Debian 6
I am using Dropbox Desktop interface on Linux Debian 6: why on the scroll-down menu at the entry "recently modified files" there are always the same files and not those truly "recently modified"? Thanks
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I deleted 4 files in my Documents folder, now I can't open the Documents folder on my laptop
I have exceeded the limit of files permitted in my Dropbox account and must delete files by the end of the month. I started by deleting four documents in my Document folder on Dropbox. Now I can no longer open the Document folder on my laptop. When I try to open it, a message pops up on my laptop that reads "“Documents”…
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Can't start the Dropbox app on my new Windows device. Nothing happens.
Application Affected Dropbox Device HP generic, new, laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Can't really tell since it won't start Question or Issue Have been using Dropbox for years. Recently had to get a new laptop because of work issues. I downloaded the app…
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Changing my VPN location stops Dropbox tray icon from connecting, and then affects my browser
I posted another article about this back in 2022: https://community.dropbox.com/en/discussion/643130/dropbox-app-doesnt-startup-well-with-windscribe-vpn-firewall But got no traction. I think including Windscribe VPN in the title made it of little value to the Dropbox devs. So now the title is "Dropbox Tray Icon Pauses My…
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How can I fix upload speeds on my Dropbox?
Hey there, I’m a videographer, so naturally I deal in large files. About two weeks ago, I started experienced ridiculously new slow upload speeds from my computer. It now takes a 9gb files an hour or two to upload, and I cannot continue to work like this. Please let me know what I should do, what network settings I need to…
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I moved the Dropbox folder to my D:\ drive, and now I'm getting a startup error.
Hello, after moving my Dropbox folder from C:\ to D:\ on my PC (Windows 10), I got the error message "couldn't start Dropbox" together with the following detailed error message: bn.BUILD_KEY: Dropboxbn.VERSION: 250.4.3245bn.constants.WINDOWS_SHELL_EXT_VERSION: 90bn.is_frozen: Truemachine_id:…
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My PDF files can't be viewed/opened on the Windows desktop app.
I've noticed recently that PDFs that I've downloaded on my laptop are not viewable in a DB desktop app folder. This happens whether the PDF was created and initially downloaded directly into a DB desktop app folder or into the Windows File Explorer Downloads folder (and then moved to a DB desktop app folder). The PDFs have…
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macOS Sequoia 15.5 - Getting a message that "The application couldn't be found", after an update.
I've been a Dropbox user for many years. Within the last few months, whenever Dropbox automatically updates on my Mac currently running macOS 15.5 I've noted that in Finder I will see a message above files in my Dropbox folder of "The application "Dropbox" could not be found." and nothing will sync, even though Dropbox is…
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Why were conflicted copies of my folders created on some connected devices?
On my iPhone, in addition to my usual folders I created (let's call them name1, name2,..), I see a second copy of TWO of them, "name1(conflicted copy 2026-04-27" and "name2(conflicted copy 2026-04-27". Some but not all folders inside these appear in both, but some apparently have been moved to the "conflicted" version…
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Dropbox/Boxifier Integration - New Question
This is a technical question based on research I've been doing related to the recent issue with Boxifier no longer working with the latest version of Dropbox, and an inability to get a response from Boxifier support. In my research I've come across information that Dropbox has, with version 243.4.6956, moved from a…
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I've run the Dropbox installer 8 times on my Windows laptop, but I see no app.
This discussion was created from comments split from: Apps and Installations FAQs .
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Support new cloud files indexing in macOS Tahoe
Please support the new NSFileProviderSearching API that allows Spotlight in macOS Tahoe to search cloud files. https://developer.apple.com/documentation/fileprovider/nsfileprovidersearching
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Win64 console errors: electron\dropbox\shell\common\crashpad_lib_loader.cc
on Windows 11 25h2 from time to time i'm getting these errors when starting Dropbox via a delayed launcher console script, and the only solution so far is to just wipe manually the bin folder and reinstall Dropbox (without uninstalling). Dropbox is installed in user scope, not machine scope and I think this happens…
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The desktop app is syncing forever
I am in this situation now. I have Dropbox business with 3 Tb and I have lots of files... It was fine until last week or so when I tried syncing and it syncs infinite. It starts at about 7K files and I let it run. I noticed that it will be at say 7232 files then it will jump to 7258 then start decreasing. It does this…
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Dropbox only synced through 2023 on new laptop
I set up Dropbox on my new MacBook Pro laptop (running Tahoe 26.4.1) , and it's only showing files saved or edited through mid-2023, when there have been many, MANY changes since then. When I view my Dropbox folder online, it only shows the same files through mid-2023. However, my old laptop is still has all of my old…
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'Manage Hard Drive Space' folder information not loading on the desktop app preferences
Dropbox Plan Business Standard Device 13th Gen Intel(R) Core(TM) i5-13400F (2.50 GHz) Operating System/Browser (if using the web) Windows 11 home Dropbox App Version (if using the app) 239.4.8301 Question or Issue When I go through to Sync and Storage and then Manage Hard Drive Space I get the screen appear but no matter…
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Dropbox randomly removed locally synced files.
I have an active project folder, about 1TB, set to selectively sync and make all files available offline. The 4TB drive on which I'm working is dedicated to this project and has 3TB of additional free space. Despite all of this, once or twice a week, Dropbox will de-sync every single file and folder in the project, leaving…
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I need to contact support as my account was downgraded
Can anyone help, Dropbox has somehow kicked me out and downgraded my account, now me and my clients do not have access to the 58tb of data we have stored online, i need someone to send me a link to chat with someone or a phone number to sort this asap. Thank you
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The desktop app freezes on macOS with a "Reconnecting to the internet" error
Dropbox Desktop app on macos 248.4.3576 stopped syncing with error message "Reconnecting to the Internet. This may take a moment". I tried: - restarting the mac - removing all apps that may interfere - tailscale, VPN, firewall, etc. - connecting via LAN or via WiFi - reinstalling Dropbox Nothing worked so far. Google Drive…
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After updating, I can no longer use Adobe Bridge as a list view of folders?
This is really terrible, and definitely not an upgrade. I don't understand why Dropbox did this? Can anyone on the Dropbox staff explain why Dropbox needs to be hidden? Adding as a favorite is not a workable solution
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Option to make files online-only is missing from Dropbox folder on Windows 11
Just updated my newish Windows 11 computer for the first time in months and new Dropbox files were added. Oddly, they're available offline even though I believe I set them to not download automatically but oh well. I assumed I could manually set them to online only. But I see no option for offline folders or files to be…
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The app seems to be crashing on macOS Tahoe 26.4 (Beta 1)
Application Affected Dropbox Device mac studio Operating System/Browser (if using the web) macOS 26.4 Beta 1 Dropbox App Version (if using the app) 241.4.4853 Question or Issue Dropbox is crashing since I installed macOS Tahoe 26.4 (Beta 1) this morning. The errormessage is: DYLD_LIBRARY_PATH: Nonecwd: '/' real_path='/'…
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My Dropbox files were moved to my main drive, despite having them on an external SSD.
Is there a reliable way to install Dropbox so that all local files are on removable media instead of my computer's on-board hard drive? I followed instructions for launching Dropbox from the external SSD, and that worked for awhile. Than one day, my computer's hard drive space was almost depleted, and Dropbox files were no…