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How to tell which files are being copied
I have been following various "slow sync" threads, given that I am in the middle of a four-day sync of just six files. This is the first time in nearly five years that DropBox has grinded to a halt like this, and the various threads speak of checking for weird filenames and other perfectly reasonable approaches to take.…
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Downloading a very large 4K video file shared with me
Hi Dropbox forum! I have had a very large amount of 4K footage (over 100gb) shared with me from a pro user. I am trying to download this footage. I have tried using the browser to download each clip. One such clip is 80gb in size. But it gets about 75% thru and then I get 'failed - network disconnected'. Looking on the…
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installer could not connect to the internet
I received a notice to do an update to dropbox. It says the installer cannot connect to the internet but internet access is fine and working for everything except this update installer.
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Stable Build 88.4.172
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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Can't open downloaded files due to file path corruption
hello. First post. Yesterday strange things started happening to files in Dropbox. This is a work Dropbox. This started when I was editing some word files. Some files opened fine, but others would not open at all when accessed through Dropbox either online or through windows explorer. These files had originally been put in…
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My files show a cloud and I can't open them or get them to download to get the green check.
My files show a cloud and I can't access them or get them to download to get the green check. I thought if I clicked on the cloud that I could get them to synch but nothing. Any ideas how I can download the files and folders that have become online only? Thanks in advance for your help!
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Dropbox options no longer showing when right clicking in macOS Finder (Mojave)
Similar to the other user who is having this problem on windows, sometime ago (I don't remember when), the dropbox options that appear when you right click a file (of particular use for me was Create Dropbox Share Link) no longer appear. No Dropbox related options under Share either. The app seems to be installed and…
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Can't remove dropbox folder icon from Win File Explorer
Since Dropbox recently limited free accounts to three devices I had to delete it from my desktop PC and a laptop. The deletion from the laptop went OK. The deletion from the desktop (Windows 10) occurred, but left a sort of transparent document icon in File Explorer. See screen snap. I can't delete this, even after a…
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Shared dropbox links to open directly in Microsoft Office
1) Is it possible to send a link to a shared dropbox file but have it directly open in Windows? E.g. click on dropbox link to user/dropbox/word.docx and it opens up in Microsoft Word directly? 2) Or have it open the folder in Windows (which can be easily opened directly in Word) as opposed to the web version of dropbox. It…
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New MacBook Pro - can't locate Dropbox files in Finder
Got a new Macbook Pro. Downloaded the Dropbox app - when I go into Finder and click on Dropbox - there are no files there. When I go to the web or my iMac - files are there. Any thoughts on how to solve this - I have been searching on the Internet all day and can't seem to find a solution. Any answers are greatly…
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I can't see the option to "Copy link" from my desktop app
I have in the past been able to right click a file or folder and get the option to "Copy Dropbox Link". As of about a week ago, that option stopped showing up. How do I get it back?
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When unlinking my computer, can I delete my files without affecting my account online?
When I unlink my PC app from the account can I delete the files on my PC and not loose them in my drop box account... also if I relink my PC will it try to mirror my PC and delete the files in my account?
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How to move emails from gmail to dropbox?
Is there anyway to save emails from Gmail to Dropbox like if it was the feature of uploading pictures from either the apps or the desktops?
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Word suddenly saves file in temp folder
Hi! When I have opened a Word file from Dropbox and start editing it, when I want to save it it suddenly renames it and saves it in temp folder on my Mac. Why is that?
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How can I rename a file?
having a difficult time renaming a file please help
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Syncing when using symbolic links
Hello, I am having an issue concerning dropbox syncing when using symbolic links. Using Windows 10 and the Dropbox app, recently downloaded / installed so I believe it is fully up to date. On the "host" machine, rather than copying (and thus duplicating) all files to the Dropbox folder, I create a symbolic link in the…
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Drop box is stuck at "Starting..." but files are being synced
The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix? Thanks.
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How to ignore node_modules folder (symlink / alias)
Due to a bug in the dropboxforum.com site :see_no_evil:, this solution has been re-posted here: How to make Dropbox ignore node_modules folder with symbolic links (aliases) :sunglasses:
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I got a message about renaming my Dropbox Folder upon re-installing. Any ideas?
I had to uninstall and reinstall dropbox on my work laptop due to some syncing issues. At the end of the reinstall process I got a message saying "There's already a folder named Dropbox(Company Name). Dropbox will rename your existing folder named Dropbox (Company Name) to finish installing" I got the option to "Choose…
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The folder ‘/FILES_FOR_NAME’ doesn’t exist.
I have been sent the following link: https://www.dropbox.com/home/FILES_FOR_NAME And when I click on it, my Dropbox opens and the following error pops up in red: The folder ‘/FILES_FOR_NAME’ doesn’t exist. (I have changed folder name to NAME for privacy) I cannot open or access folder. Does anyone know why?
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What is the red cross on my files in the Dropbox folder on my desktop?
Hello ! Since a week I've got issue with sync files. I've got a red cross on some files, impossible to have them sync on my other computer. I've got enough room on Dropbox, files are very small (text). I don't understand what appened, was working since years ! Some files are working, some others not. Any cue ?
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I got a Dropbox link but I can't edit the document in it
Hi, I received a dropbox link but cannot modify the document directly: when I clik on the link, I can see the document but I can only download it or make comments, and not modify it directly. Thanks for your help!
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Cannot delete old shared folder. Need permission.
I deleted dropbox from my computer a while back. There were a couple folders that were shared to me and I can't delete them. It says I dont have permission.
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How can I go about re-linking an existing Dropbox folder stored on a separate drive?
I am reinstalling windows 7 and my old dropbox folder is on a seperate storage drive so hasn't been deleted by the instalation process. When I reinstall the dropbox software it wont let me use the old folder but creates a new folder and starts downloading all my files (0.5Tb). Do i have to delete all my files and download…
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cannot copy files onto dropbox on my computer; need administrator privileges
I cannot copy files from my computer desktop to Dropbox; get message that administrator privileges are needed. However, I am administrator of my computer and my Dropbox. See attachment
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How can I download my entire account's content and maintain the folder structure?
I would like to download my entire Dropbox account in one download, rather than go folder by folder because I want to make sure I maintain the folder structure. How do I do this? I have been searching for a long time and have come up dry. I am a team admin and want to make sure I get every single folder on our account. Do…
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Turn off right sidebar
How do you turn off the right sidebar on the website? It's useless to me and taking up space. I can't see any way to disable/hide it.
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Time Left in sync has been removed from the Dropbox desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the…
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Grammarly does not work on Dropbox Google Doc
I have premium Grammarly and try to move Google Drive subscription entirely to dropbox. However, Google doc on Dropbox does not work. Please fix this!
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Moving a file is creating a copy in the original folder
Morning -When moving a file to another folder (sub or otherwise) The moved file will repopulate to it's original location, thus creating a copy. -The file repopulates within minutes or within a couple hours -I have also sat and watched as 10 files just came back after moving them -Drag and drop as well as cut and paste…