Desktop

Files stuck syncing but queue shows nothing
Hello! About three weeks ago, I got a refurbished Macbook Air and transferred all the content from my old Macbook Pro over using Time Machine. Relinked my work and personal Dropboxes from the new computer, etc. Everything is working great EXCEPT my Dropbox has been trying to sync the last 679 files for the entire three…
Direct Download: "cannot create file" error
In trying to "direct download" dozens of video files, many will download fine but many will bring up a "cannot create file" error and won't download. I've tried downloading many files at once, one at a time, clearing the cache, restarting the browser, restarting the computer...but once a file won't download, that one won't…
How to force files and/or folders to load locally?
I have just installed Dropbox on a new laptop in preparation for working for a few days when out of range of internet (might be able to connect through a tethered mobile phone, but with only limited bandwidth). I want to make sure I have access to all critical documents and files. With my tablet or smartphone I can set a…
how do I download all of my dropbox files?
DropBox has served me flawlessly, and conveniently, for many years. But now I'm retiring, and plan to leave the service. DropBox syncs my Projects folder. I'd like to download everything from DropBox, but I'm not sure how to do it? Is there a simple way to be sure that all of my Project files now live on my Mac? The data…
Is it safe to delete dropbox cache old files?
$ dropbox version Dropbox daemon version: 99.4.501 Dropbox command-line interface version: 2019.02.14 I'm running Fedora 32 on my main workstation with a 'normal' Dropbox installation, but a fairly small SSD drive. My disk hit 100% today when someone in our team dumped many Gb of data into a shared folder. I used the CLI…
Windows User Account Control (UAC) keeps popping up
Do you want to allow this program to make changes to your computer? Dropbox.exe VERY ANNOYING. Comes up all the time. Was working fine for at least a year now, and suddenly I keep getting this message frequently. #makeitstop
Stable Build 52.4.60
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
Sync vs Backup
Suppose I want to backup the Documents folder on my old computer, partly for backup, and partly so I can reference items in on my new computer. What's the difference between using Backup vs Sync for this folder? Thank you!
Can't select iMac desktop "Pictures" folder to be backed up or synced.
Hello, when I started my 3 TB DropBox business trial last month I was under the impression I would be able to back up all my photos (over 1 TB) from my iMac desktop computer (not from my iPhone, which only holds a fraction of my photos). I have searched endlessly, please help. System: iMac desktop/OS Mojave 10.14.6. My…
My .jpegs won't open because they have an iCloud extension
I copied hundreds of photos over to my dropbox folders and now can't open many of them. the extension icloud has been added to many of them and now I can't access them. Any idea how to fix this? Thanks!
No repository for Ubuntu 20.04 Focal Fossa
I was checking linux.dropbox.com but was unable to find a repository for Ubuntu 20.04 Focal Fossa. Now that 20.04 is released as LTS, will this repo be added soon?
Multiple computers
I am using Dropbox with 3 machines, 2 laptops and 1 desktop. I notice that of the 3 machines, I can only access the "Desktop" of the 2 newer machines only. It is like the oldest machine is the "Master" and the other 2 newer ones are the "Slaves". How do I set it up so that the newest machine of the 3 is the "Master" and…
Drop Box Web/Website Not accessible
Hi I have the Dropbox app installed on my phone and desktop. On my desktop I cannot access Dropbox via a web browser. On my phone this is possible. The error on my browser (Mozilla) reads; Unable to Connect. I have tried: - disabling and uninstalling my Norton anti virus - using a different web browser - using a different…
New folder shown as "Untitled Folder" on server and no content in the folder is synced
When I make a new folder and add files to that folder, it only shows up as an empty folder with the title "Untitled Folder" on the server. Moreover, the Dropbox client is showing only older files under "Recently Changed Files". None of the files in the new folder is shown. Tried restarting the Dropbox client but to no…
How to re-enable the warning when I delete files on my Mac?
I just noticed a new feature on Dropbox (version 51.4.66) on my Mac - I deleted a folder inside my Dropbox folder (moved it to the trash) and I was presented with a dialog asking me if I wanted to delete the file just from the computer I was using, or from everywhere. There was a checkbox next to "Don't show this again". I…
Syncing forever without actually syncing
Hello all, tl;dr The status reads as syncing but it seems extremely slow and there don't seem to be any actually changes to all my files. I'm running DB on High Sierra. I recently reached my accounts limit so I removed some files from my DB folder. It seemed I was so over the limit that I couldn't delete(?) so I also…
Extremely slow "Move of Dropbox folder to new location"
So if you're having this problem (like I did) I just wanted to let you know what solved it for me. I started the move and followed instructions here. I had about 77000 files and they copied at a rate of 140 files per hour. I pulled my hair :scream: What caused the problem was Intego Virus Barier, Real time scanning ON.…
Video file download issue
Having issue with downloading video files from shared link on Mac. Example: File size 5.35GB, downloads to completion, but Quicktime says unable to open file, file not compatible. Check file size is 944MB.
Dropbox for S Mode will not sign-in
On my new Computer, the dropbox desktop app works fine but Dropbox for S-mode cannot sign-in. I get a spinning circle and the sign-in process never completes. Any ideas what could be causing it?
What's going on with PDF highlighting?
1. I can`t highlight text in a scanned document (with Adobe pdf reader). 2. I have made `drawings` in a scanned pdf document which were lost. how can such a key feature not be working properly? I can`t think of a better way to store ly files than dropbox, but this problem could make me change platform.
Some of my .pdf files appear blurry when I'm viewing those on my account online. Why?
Any file in my own dropbox is blurry when I click on it thru the website. Same when I send a Dropbox link. This did NOT used to be like this. Is there a fix? It basically makes viewing any file thru the website version of dropbox useless. You have to download the file to read it. This is creating a lot of problems for me.…
Screenshot in dropbox not working
Hi, I set from dropbox settings to share my screenshots via dropbox (attached photo), however the app does not create a screenshot folder for me inside my Dropbox default folder and does not create any links, and my screenshots remain in the folder they were in.
Dropbox app - desktop.ini
Hi, I installed the Desktop app and it keeps creating a desktop.ini file on my desktop. Is there a way to prevent that?
When I share a file the preview is cut off after 15 minutes. Why is that?
I shared a 17 minute (1.11 GB) .mp4 file. It was reported to me that the video stops after 15 minutes with the note that it must be downloaded by the recipient to see the whole thing. Does the recipient have to do this to view the entire file. I also plan at some point to put up a larger (47 minute) file so the problem may…
Dropbox stuck on node_modules...
Dropbox is stuck trying to sync node_modules. If I hover over the icon it says indexing node_modules. If I open it up, it says Syncing node_modules. The Sync Queue permanantly says "Checking one file" with an animation. It has been like this for days now and won't ever finish syncing. I have excluded some of the…
Pinning dropbox to Quick Access on a PC
Pinning dropbox to quick access on a PC when there is already a different dropbox pinned there, how do I do it? Or How do I get dropbox to open an excel sheet using Excel?
Warning before removing a file from Dropbox
Until recently dropbox warned me before I relocated a file outside my dropbox folder. I appreciated the safety this gave me. Recently I do not get a warning before doing this and I would like to reactivate this feature but don't see how I can manage this.
Dropbox Menu bar app not responding (spinning beachball) on MacOS Mojave (10.14.6)
For the last few days, I've noticed my Dropbox menu bar app shows that it is syncing. But when I hover my mouse over the icon, I see a beachball and can't do anything with it. Also, accessing and saving files in my Dropbox folder is slow. I have attempted a reinstall, but that doesn't seem to have helped. I just found the…
Windows File Explorer crashes only in the Dropbox folder
Windows File Explorer crashes every time I acess the Dropbox folder. It does not crash in any other folder. Here's a few more details... - I can access my Dropbox files from within my programs, like CorelDRAW and Adobe, but only for about 60 seconds, then the open or import dialog freezes. - This started about 5-6 weeks…
Document with fillable fields
Hello, I have uploaded a document to Dropbox. It is a document with fillable fields. When I upload it to dropbox, it converts it to a pdf. I need the form to remain as a document with fillable fields. Can you help me with this? Thank you.

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