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How to open Password protection for .pdf files and folders.
How do I open Password protected zip for .pdf file? I cannot see any link in the software that allows me to open the file. Thanks!
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Duplicate Folder contents
hello, I have a large amount of music, in folders by artist and subfolders by album, on an external hard drive that I would like to copy to my Dropbox. Some of them are already on my Dropbox but may not be updated. How do I upload folders with the same name as ones already there, updating to include new songs/albums,…
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Desktop files/pictures disappeared after uninstalling - Mac OS 10.14.6
Hi Jay. There are a few similar queries but none seems to offer a practical solution to my frustrating problem. After removing/uninstalling a recent 'Dropbox' application (and removing/emptying its items from the trash) I see all my desktop items have disappeared - except 'Macintosh HD'. The desktop icon in 'Finder'…
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Stable Build 106.4.368
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
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The Dropbox desktop app is stuck at syncing
My dropbox is stuck showing says "syncing" continually. There are no syncing in my Dropbox folder, and nothing is syncing. I have tried restarting the PC, restarting Dropbox, reinstalling Dropbox, and clearing the Dropbox cache and it does the same thing. It doesn't work from a domain joined computer but if i remove the…
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It seems like Dropbox is filling up my hard drive
I am using dropbox for my work, and I mostly use excel files that do not exceed 30-40 MB. But, it seems like about 3-4 GB is filling up everyday, while I do not download files with big size. It seems like Dropbox might be the reason that fills up my space, but after I change all my dropbox files to Online-only (Smart…
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White cross in some files in Windows 10
Take a look to the next capture: What that white cross means? Files are in local, and I have that cross in most of my local files. They work, they sync, but they have the cross, and I haven't found it in the list of iconography in documentation.
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Dropbox offline & online Desktop install problem win 10 (64)
I have a problem several times that when i setup win10 64 bit first 1 day contunie running my pc as well with desktop Dropbox apps. After 1 day suddenly the Desktop Dropbox apps running stop, there are no work like share link, file share from Desktop Dropbox apps. Also nothing enable icon my exploler like attach. After…
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Dragging file - copy vs. move
I use Dropbox to move files between Mac computers (OS 10.11 and 10.13) and Windows computers (Win7). When I drag a file from the Dropbox folder to a Windows local folder, it COPIES the file. When I drag a file from the Dropbox folder to a Mac local folder, it MOVES the file (i.e., deletes it from the Dropbox folder). Why…
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Can I permanently delete all items from the deleted files page?
Problem: there's no easy way to empty your trash. Solution: add an empty all deleted files button. Please don't make me go through each file individually if I want to empty them.
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Beta Build 107.3.416
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Dropbox keeps saying "Your hard drive is almost full" but it isn't
I keep getting message pop-ups from Dropbox saying "Your hard drive is almost full. Use Smart Sync to free up space." This is completely untrue. I have 60GB of free space on my computer, and I have only used 1.2TB of my 5TB online Dropbox storage, so neither my hard drive nor my cloud stotage is almost full. What is going…
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How to copy files from Dropbox to my desktop?
I am trying to copy some picture files to my desktop PC Anyom=ne know how to do this?
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Smart Sync "online only" option doesn't show up in the menu (but local does).
As you can see, there is no option for "online only" here. I have gone into "preferences" and enabled smart sync (which required going into system preferences to give it permission). That's all squared away. I also added the option to automatically make folders online only when they're out of use for awhile (apparently…
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I have a link that's now expired and I need to access it. What can I do?
Hi there, Someone sent me a link on the 28/11/2019 and the link has expired. Please i want to retrieve this link, it is so important . I am willing to pay for that. Thanks.
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Beta Build 107.3.412
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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Everything is zoomed in when I use the desktop app
2019 iMac OS Mojave - while using Dropbox desktop app it suddenly zooms to about 500% of normal size and nothing I try will reduce it. Dropbox preferences don't show any options either. I have to close the app and then reopen it constantly.
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Dropbox desktop app scaling issues on Windows 10
I would like to report Windows 10 display scaling issues with the Dropbox desktop app. At a windows display scaling value of 150% it is not possible to sign-in to the dektop client app, and it is not not possible to access the taskbar icon context menu via right clicking with mouse. I first noticed the issue while trying…
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If I delete files from my Dropbox folder, do they delete from the site?
If I delete files from my computer, do they still stay on Dropbox? I mean is this permanent cloud storage of some kind, or does it just reflect what's currently on my computer? I wanted to move files to Dropbox and delete them from my drive to make more room. Now I'm not sure if that's possible. (Sorry if this is a dumb…
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Error String: PermissionError: [WinError 5] Access is denied: 'C:\\Users\\username'
Hello, I am getting this error message upon trying to start dropbox on a users computer. The user's username changed and the dropbox installation is pointing to the old username. Dropbox was not installed previous to the username change. This is on a Windows 10 Computer. Any help is appreciated.
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Dropbox won't start on Linux (Ubuntu 18.04)
Dear Dropbox Community, I have a linux box running Ubuntu 18.04. Until last week, Dropbox ran fine on it. However, something (I don't know what!) changed, and now it won't run any more. Specifically, when I execute dropbox start a bunch of startup messages flash up in the terminal, followed by "Dropbox isn't running!". The…
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Smart Sync and Quick Preview on Mac
Smart Sync causes my quick preview function (spacebar) to not function properly on my Mac. I can't preview thumbnails, or quick preview any videos or photos. Any ideas why this happens?
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I accidentally dragged the Dropbox icon into Chrome, are my files now public?
I have accidentally dragged my dropbox icon onto google chrome, it created an index(Links) on chrome webpage. Are my files public? I deleted the browser history in the hopes the index (Links) would dissapear, but how do can I check if my documents are infact still private and not on google?
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Dropbox not syncing and can't find Hardlinks
Hi! My dropbox won't sync properly. It has a grey icon on the file (instead of the green check or the blue syncing icon). It seems to have something to do with Selective Sync so I selected all my folders to try to remove the selective sync feature. I've read here that I should go to preferences > Accounts > click on Fix…
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How can I disable the Dropbox Badge?
WHY WHY WHY is there a unkillable drobox badge following me to every program!!!!!!!
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"debug.log" file was created automatically
Hi everyone! I have a problem with my dropbox wed folder. Recently I saw sometimes file "Debug.log" on my desktop, and when I deleted him, he returns. I was contacted Windows support and were not found any problem on the system. Today I found- when I open any file from Dropbox folder could, the "debug.log" file was created…
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Help! Unable to connect to Upstart: Failed to conenct to socket/com/ubuntu/upstart
Hi there, Dropbox seemed to have stopped working. So I went onto the terminal to restart it. When I tried to restart it I got this message: Unable to connect to Upstart: Failed to conenct to socket/com/ubuntu/upstart I am very new to working with Linux etc so would be very grateful for your help. Kind regards, Ross
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Deleted files from Dropbox were also deleted from my PC
Dear all, I would like to ask for an advice how to proceed further. A few days ago, I signed up in Dropbox – web version. When setting up my account, I must have left the default ticks to sync Dropbox with my Desktop, Documents and Downloads folders. Later I realized that I should have not left this default setting. As…
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Synology Cloud Sync error at 8TB upload
I have an 8 bay Synology NAS drive for a small design office, we have around 10tb of data and we've been using the 'cloud sync' app to create a backup for the past couple of months. We've now reached 8.04TB and it's stopped working. We have a capacity of 9.84TB and dropbox suggest it's an issue with the cloudsync app on…
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What do the different sync icons mean?
Hi there, there are two types of green check marks, outlined and solid. What is the difference? Thanks!