Desktop

Error "There was a problem completing this request" restoring deleted folder
I accidenly deleted a large folder - within the last day. I am trying to recover, but I keep on encountering an error "There was a problem completing this request." I have seen lots of discussions on the topic, but didn't see if there is a solution. This folder is quite large. Any ideas? Thanks in advance.
Syncing on Microsoft Surface Go
I have a Microsoft Surface Go with Windows 10. I want to set up Dropbox to show on the left side of the window when I open Documents (like it does on my PC). How can I make that happen? When I download Dropbox I am forced to use the Mobile app.
Reinstallation of Dropbox after clean install of OS, without Re-downloading all files
Dear Community Greetings, I had to make a clean install of Mac OS, prior to which i copied all my dropbox folder to an external HD. I need to reinstall/download the dropbox on my machine but I want to avoid downloading all the files through internet again, as i already have them in my external HD. Is it possible to copy…
JPG Pictures not opening up in Windows Explorer 10
I can see my pictures (JPG) when logging into DROPBOX from Windows EDGE but I can not open them in WIndows 10 Explorer. They have a grey X next to them. A message displays "We can not open this file".
Discover how to collaborate with the new Dropbox desktop app
The new Dropbox desktop app gives you one organized place to work with all your Dropbox content, tools, and Spaces. The new desktop app also makes collaboration even easier. With Dropbox Spaces, you can assigning to‐dos, pin your most important files and see the latest activity right alongside your work so your team stays…
The desktop app on my Linux Mint isn't syncing
Hi. I'm using Dropbox on Linux Mint. It aways worked fine, but recently it stopped syncing. The icon in the notification bar shows "Syncing..." status, but I waited for days and it doesn't sync files and doesn't change its status. I tryed reinstall Dropbox, deleting all configuration hidden files in the home directory and…
I can't save files in my Dropbox folder
Since last week, while working on office, or autocad, or anything, i cant save files to dropbox folder. It gives a message that the file dont existe (if the file is new) or if it was existent it says that can´t acess the file. What is weard is that the name of the file in this message is different than the name itself.…
Suddenly, Ubuntu Dropbox wants authentication and won't start
I've been running Dropbox on my Ubuntu 18.04 desktop just fine for months. Today, I noticed the application had stopped, so I tried to start it again and it said "Authentication is needed to run '/bin/sh' as the super user." Whether or not I authenticate, it then goes into "Starting..." status forever. I've tried removing…
Can I install the desktop app in Raspberry Pi 4?
Hi, i'm trying to install dropbox in a raspberry pi 4 with raspbian lite (no X installed). The architecture (armhf) seems to not be supported (only debian, fedora, ubuntu with x86 32/64), I would like to use dropbox daemon to automatically sync my files using typical .dropbox-dist, as i do in other machines (ubuntu…
MacOS 10.14 SmartSync files included in disk storage calculation
So I don't think I'm the first to ask this, but I don't see any real solutions, so here goes... I have 2016 MacBook Pro 13" 250GB which is now showing storage issues. For example, one of the documents in the Large File report shows a PSD file at 827MB - this file is an 'online-only' file. Looking at it in Finder and…
Can I change the location of the Dropbox cache folder?
Hi Team, I have searched the internet and cant see how i can change path for .dropbox.cache? i like to have a clean Dropbox folder and this sits on top and is annoying. is it possible to change path to a sub folder? Cheers Craig
Introducing:: People Pages
Overview People pages is a feature that enables us to put people at the core of the user experience at Dropbox. When a Dropbox Business user opens the desktop app, they will now see a list of suggested people in sidebar pane- These are the people that we believe Business users collaborate with most frequently. You can…
Encrypting local copies of shared files and synchronizing
Hi, I understand that encryption of the local copy of Dropbox files is my responsibility. For various reasons, I do not want to encrypt the entire PC with Bitlocker and a boot password. I am using VeraCrypt and encrypting only those chunks of data that are "sensitive". I am using Dropbox to work with various clients. If I…
Stable Build 91.4.548
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
Can't "Send via Transfer"
Help! I previously sent files by selecting the "Send via transfer" tool when I right click a file. Then followed the steps and copied the link into an email. Now the "Send via transfer" option is missing altogether! How do I re-enable this ASAP? The files are to large to send any other way.
Cant see files in a shared folder
I have a shared folder with a client that has been active for a few months with no problems. For a second time this week, the client uploaded files and I can't se them for over 24 hours. Status in my menu bar shows tick "Up to date" Client has given me a screen shot showing the files on their end. Please advise any…
Request Access to a shared folder. I'm confused.
In my Notification Area, I can see that someone has requested access to a particular shared folder. After I have approved them by clicking on the blue APPROVE button (in the notifications tab), it then brings me to the actual folder that I am sharing. I get a pop-up window with their address (pre-written) and I have an…
Dropbox app does not work in Finder (Mac) since iOs Catalina update
I've recently updated my desktop to Catalina since it prompted me that photoshop wouldn't work on my previous operating system. Mojave, I think. Since then, it's caused a bunch of problems including the most frustrating one with Dropbox. It seems that the application goes nowhere and what was once the most convenient…
Where is the gear icon on my Dropbox desktop app?
Anyone know where to find the gear icon on Dropbox?
How to hide my dropbox cache from view?
Hi, I'm trying to neaten up my Dropbox files, but over the last few weeks I'm suddenly able to see .dropbox.cache in the main dropdown and also a file called 'desktop' in each folder. It's not the end of the world but it bugs me when I'm trying to streamline my filing system. If I try to delete the desktop file it just…
Open files from Dropbox online in Office desktop app
Hi Team, Can I open dropbox file in office desktop app from online word page. It is working in sharepoint. Please check below screen of sharpoint. Please adivse.
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers. Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox that a number of new files added Saturday had big red Xs on them -- JPEGs I had scanned Saturday and which were in sync to my…
upload a file to dropbox via the Chrome browser
When I try to upload a file to dropbox via the Chrome browser, it gives an error 'Could not download file ***: Internet connection is lost', although the Internet is available.
Missing files after folder renaming.
Working on a brief that is due tomorrow. Time is of the essence. I changed the names of many files & folders containing court forms. Very tedious but had to be done. When I finished & now ready to work on those forms: THEY'RE ALL GONE! What? 1000s of court forms--simply disappeared. I finally stumbled online & figured out…
Lan sync is slower than normal sync?
We have a small office where all the computers are connected with ethernet cables to a gigabit local area network. Our Internet connection is also a really fast optical 1000/100 M. All the computers are high end MacBook Pro's and few PC's running the latest software. We are still experiencing really slow syncing on dropbox…
Dropbox says there's not enough free space on Ubuntu but the cache folder keeps filling it up
My dropbox folder is located in a 1TB HDD. My dropbox folder is aprox 487ΜΒ and nothing else is located in this HDD. The chase foldes is 442GB and i am getting a red Dropbox icon with "can't sync not enough free space) When i delete the chase, the next day is full again. Everything was ok for the last 2 years until few…
Moving one folder to another folder....all within Dropbox
This should be a no-brainer. But all the directions within Dropbox don't seem to work. I'm just trying to move a folder I already have in Dropbox to another folder that i have in Dropbox. Geeeez if i can figure it out! Thank you for anyone helping!
Does Dropbox Run Powershell Commands?
Hello, our endpoint software picked up dropbox running this command - C:\WINDOWS\System32\WindowsPowerShell\v1.0\powershell "Get-AppxPackage C27EB4BA.DropboxOEM | Remove-AppxPackage" I saw the exact command in another forum and the user said that Dropbox uses it for updates. Can anyone confirm this? Is there somewhere…
Sharing a local Dropbox folder over NFS
I understand why I cannot make my Dropbox folder on an NFS-mounted filesystem, as per https://help.dropbox.com/installs-integrations/desktop/move-dropbox-folder As far as I understand, this only applies if I try to set the Dropbox folder on a share that is already mounted. I can't see any reason why I shouldn't use Dropbox…
It seems I can't disable "Dropbox on Startup" entirely. Why?
When starting up my computer and logging in to the user account, I do NOT want Dropbox to be starting, at all. The files Dropbox needs are not even accessible unless I as the user take a particular step to unlock them. If I want to, I can unlock the files and THEN manually start Dropbox. I understand that no syncing will…

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