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My full HD uploaded videos only play in 720p?
Doe Dropbox not play my uploaded videos in 1080p (full HD)? I definitely put full 1080p videos here on occasion but DB never plays them full resolution. My browser and internet is fully capable of playing/displaying 1080p (250 down/12 up).
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How can I copy multiple files with the same name into one folder?
Hello! I'm collecting hundreds to thousands of images into a folder for a project. These images, while coming from various other folders, many have the same file name. Starting out Dropbpox would allow multiple images with the same file name and just assign it a number at the end. Now a window pops up alerting me of…
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Lost files after enabling Selective Sync
What the **bleep**!? I just lost tens of thousands of crucial log files because I happened to move a large archive folder into Dropbox, then decided not to sync the log folder. Why the hell would not syncing something permanently delete the files from my LOCAL computer? I'm so [profanity removed by moderation acording to…
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Dropbox Re-installation Won't Use Previous Folder
McAfee found a virus in Dropbox file win32api.cp35-win32.pyd and couldn't quarantine it, so I uninstalled Dropbox and re-installed it. The file is clean now, but I need Dropbox to use the folder it was previously using, which is D: \Dropbox. When I try to change the folder location to there, it says, "This folder already…
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Making a shortcut for a file
When I started using Dropbox, I was able to easily make a shortcut from a file in Dropbox and put it on my computer desktop; I would right click on the file, and select "Send to desktop". That worked great for a while. Then, I had problems with one of my previously created shortcuts, so I went into Dropbox to make a new…
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My desktop app is stuck at syncing and I need help with the buttons to fix hardlinks and permissions
I have the exact same problem as many others with Dropbox sticking with "2+day syncing". Daphne kindly posted the solution below, but I can't get it to work. When I hold down the space bar (in windows 10) absolutely nothing happens; I see no options anywhere for "Fix hard links" or "Fix permissions". My assistant has the…
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Adding artwork to folders cover
Is it possible to add a photo or artwork to a folders or files cover? For example, if I upload an album I'm working on, can I upload a picture to the folders cover and the audio files cover? Thanks!
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I'm getting a 'network error' when downloading a zip file (2.5 GB). Can you help?
Hi I am trying to download a 2.5 GB Zip file, and every time it says Network Error and fails. Even after going for hours. Am I doing something wrong? Or is it my internet? Thanks Anna
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Folders that end with a . (dot) are not appearing locally on PCs for our team, but are for macs
Hi there, Our team discovered today that any folders ending in a . (dot), fo example, a folder named "Example Folder." would not appear locally on synced file explorers for our team members using PCs, however these folders appeared for team members using a Mac. If we remove the dot from the folder name and the folder name…
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Smart Sync options are missing on my context menu
I have scoured the forums for help. There is no "Smart Sync" Option when I right click on a folder on my business dropbox. I used to have the option, it disappeared 2 days ago. Pertinent info - Windows 10, version 71.4.108, Business account I have already rebooted countless times, uninstalled and reinstalled multiple…
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After syncing folders on local drive, I can't copy them to a different location
I synced some large folders to my local computer and would like to copy them to a new location. When I attempt to copy the files, it begins placing the main folder and a few other files then immediately displays the following error: " An unexpected error is keeping you from copying the file. If you continue to receive this…
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Dropbox upload speed less than 1 KB/s!!!
I am stuck with upload speeds of less than 1 KB/s with Dropbox (actually around 0.2KB/s). I'm on a 10 Mbps upload connection (10 Mbps = 1,250 KB/s) with all other uploads at or around 10 Mbps. Any idea why my Dropbox app could be uploading at less than 1/1000x my available bandwidth and any idea on how I can resolve this?…
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Introducing:: Permissions at Upload
Set permissions at upload Overview On the Dropbox website, when a you attempted to upload a folder to the root folder of your shared team space, you can now set permissions for that folder, specifying who can view the content you are adding. Audience* All teams that have team and member folders How do I use it You can find…
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Introducing:: File Locking for Shared Folders
File locking for shared folders Overview This feature gives file collaborators the ability to lock a file that is contained in a shared folder so it can’t be edited by any other collaborator. Files can be locked via dropbox.com or, alternatively, directly on your Desktop App. Locked files will then be made read-only for…
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Am I safe to delete my Dropbox folder after uninstalling the app to free up space on my hard drive?
Hi, I uninstalled Dropbox Application from Mac since my harddisk was full, but I found the file is still here and my harddisk is still full. I would like to ask if is it safe to directly delete the dropbox file from the harddisk? Will it be also delete in my dropbox online? Thanks so much
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My Dropbox seems to be very slow. What can I do?
Recently, it has become very difficult to navigate and update downloaded files on my mac. It has come to a point where every action, every click I make takes an extra second or two to occur. I have become very frustrated and it makes dropbox increasingly more impossible to use. To be clear, I dont access my files through…
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Don't see 'sync now' option to prioritise which files sync first
I have a personal dropxox account and am on Mac OS Mojave 10.14.4. I am syncing a large number of files and want to prioritise some larger files first. According to this article https://help.dropbox.com/sync/prioritize-files-sync I should be able to right click on a file with the blue sync icon and see option 'Sync now'.…
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Ubuntu headless install not working
I'm trying to do the Linux headless install as described at https://www.dropbox.com/install on an Ubuntu 16.04 workstation. It works until I get to the point in the instructions that say "If you're running Dropbox on your server for the first time, you'll be asked to copy and paste a link in a working browser to create a…
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How do I log out of my Dropbox desktop app?
How do you log out/off? I have an icon on my desktop but anyone can click it & get into my Dropbox.
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Cannot establish a secure connection
Your computer will compare your system date to the expiration date of our SSL certificate. If your system time is stuck in the past or so far in the future that it is outside of Dropbox's SSL certificate expiration date, a secure connection will not be established. This is easily corrected by changing your system time to…
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Dropbox file transfer to snapfish
Dropbox icon on my task bar. Have a Dropbox email with 200t photos but cannot access from toolbar. File does not show up. Want to transfer pics to make a photo book. Help?
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Using Dropbox to sync Solidworks files
Hi all I just want to add my experience on this subject and some tips and issues. I worked on a project using Solidworks, with 3-4 other engineers from 3 different companies. The CAD folder was shared between us via Dropbox. One think to keep in mind really important: Solidworks makes hiden temporary files of the opened…
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Dropbox suddenly doing a complete reindex?
Platform: Windows 10 Pro (v.1809, latest updates) Dropbox version: 71.3.102 beta Around noon yesterday, Dropbox mysteriously started (I assume) reindexing my entire Dropbox folder; it claimed to be syncing nearly 500,000 files, which is pretty much all of them. For a while it seemed stuck, so I force-closed the program in…
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Dropbox_2020.03.04_amd64.deb and Debian Buster
Yesterday I installed Debian Buster on a netbook that is not powerful enough for Windows 10. I tried to install Dropbox but I got an error about python3 and python3-gi not meeting the requirements. The picture shows the Dutch message, I don't know what the English version would be like. The installed python3 is version…
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Constant notifications to update desktop app on Windows.
I am getting frequent notifications to update my Windows desktop Dropbox app, requesting permission to make changes to my system. It doesn't matter whether I respond yes or no, nothing happens after that. It just keeps happening over and over again.
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Files transfer very slow
Hello everyone, We recently noticed a huge slow down in file transfers in two of our computers, the transfers are so slow sometimes transferring 30-40 PDF's no larger then 50Kb (some are actually in their 20's) can take hours and even a full day. We noticed this started happening about 1 month ago and it has been like this…
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How to know if LAN Sync is working?
My two computers are connected to the same wifi local network, but the synchronization seems still to be very slow. How can I be sure that the LAN syncing is used, and not the synchronization via Internet?
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Creating shortcuts within a Dropbox folder without .ink files
Dear Community, I am working with several other people in a share Dropbox folder, which contains several subfolders. Now I wanted to create a shortcut from one subfolder to another subfolder within this Dropbox (everybody has access to every folder) to save space - is this possible without .ink-files appearing in the…
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Need to separate pages within a document in DB
I am trying to pull pages from a 44 page document in a DB folder and move them to a subfolder. For the life of me I can not figure out how to do so. I have saved it and tried to copy individual pages but it does not allow me to do so. (This is a PDF) Any suggestions would be greatly appreciated!