Desktop

Best practices for using symlinks (symbolic links)
Hi there, I use dropbox on linux with symlinks, but am not sure which is the best/preferred way to use them. Is there a best practice for using this type of configuration? Currently I use symlinks in my home directory that point to the actual folders in my Dropbox folder, but I have heard of doing the inverse: placing…
Dropbox overwrites new & local files with older versions and generates "conflicted files"-copy
I am a dropbox client for many years and have recommended it many many times, but now I'm a bit "irritated" to say least,... please help: for unfortunate technical reasons i could'nt sync my huge dropbox (256 GB+) for more than 6 mths but i had a copy on my harddrive, wher ei worked and where, by the time, files were…
Online-only options are missing on my context menu
I've noticed that my local Dropbox files have not been syncing lately. Normally you just have to "Right-click" on these files/folders and Smart Sync should be in one of the options. Not anymore! Help!
Dropbox on debian server does not start
On a Debian server I created the user named UserDB, with its credentials. In its Home Folder (/srv/dev-disk/Home/UserDB) I installed Dropbox as in the official guide. I also saved the dropbox.py file in the ~/Dropbox folder. Now, if I connect via SSH with this user, I enter in the ~/Dropbox folder and launch dropbox.py I…
How can I have two Macs syncing with the same Home folders?
How can I move the folders in the Home folder so that they are in my Dropbox? I want them all synced between two macs. My aim is to have both macs as close as possible to being copies of each other.
Powerpoint file not opening online
I'm trying to edit a presentation a colleague shared with me but can't get it to open with Poweerpoint for the web tool. I see the file icon in my folder. It opens in the browser when I click on it. Chosing the Open / Powerpoint for the web button opens a new tab which sometimes asks me to log into my MS Online account,…
I forgot my Vault password
I’ve forgotten my vault password and changed phones. How to unlock? Thx
How to autosave an Excel file to Dropbox every 10 min?
I just spent two hours on an excel file only to have excel crash before i saved it and lost my work. I am using MS Excel 97-2004 on a MacBook Pro and right now have to manually save all work. How can I set up MS Excel/Word/PPT to auto save every 10 minutes to my Business's Dropbox account? I want to be able to work without…
The desktop app's icon in my menu bar is grey and won't open. Can you help?
hello, I can't see the blue Dropbox icon in he menu bar? It's grey and doesn't open. Any help please? Thank you
Beta Build 109.3.471
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Saving documents from Dropbox to my computer
I have searched for how to save a document from dropbox to my computer and it says download as first step but I don't have that as an option for "save as". Only option under save as is to "rename file"... Help please.
Dropbox has disappeared from Windows File Explorer
Running Windows 10 home edition version 2004. Dropbox always used to appear in the File Explorer alongside my PC, Google Drive and One Drive. It has now disappeared and can only be accessed by clicking the dropbox icon on the taskbar, which opens dropbox in it's own File Explorer window. Is there a way of adding it back to…
How can I log out of the desktop app on my Mac?
Unable to log out. Cannot find preferences or log out button on Mac. I have uninstalled and reinstalled several times and everytime it signs me in with the same account and I cannot switch to another account.
Can't switch to online only
I've got a file that's pretty big and I've put it up to dropbox with selective sync. The original version of the file is on an external hard drive. When I switched the dropbox folder to online only (click the grey cloud) it doesn't switch and it has now downloaded the contents of the folder onto this machine and it's…
Desktop app shows a blank screen when signing in
This error started after I unlinked Dropbox on my laptop and reinstalled it. Since then, when I click on "Sign in", the "Set Up Dropbox" window that opens is blank, and stays that way. This is an "old" issue: there are a number of posts in DB Community about this, the most recent that I could find in April 2019. The cause…
Can I change the bandwidth settings to help with download speeds from the website?
I am using the Web version of Dropbox on a new Mac Air and the download speeds are terrible for even small files. I don't mean just slow, I mean unusable. I've read that you can change the bandwidth but I don't see a network option in preferences. What can I do? Dropbox is the only app I have download problems with so it…
Dropbox tries syncing (deleted) files and gets stuck
Hi there! I'm using Dropbox on two laptops (Windows 10) and they both have had this problem recently - to be exact, the problems pretty much started with the last Dropbox update. I tried uploading some phone backups into Dropbox, but it started only saying several thousands of files were syncing while giving a way to small…
How can I open password protected zip files in Dropbox?
How do I open Password protected zip for .pdf file? I cannot see any link in the software that allows me to open the file. Thanks!
Duplicate Folder contents
hello, I have a large amount of music, in folders by artist and subfolders by album, on an external hard drive that I would like to copy to my Dropbox. Some of them are already on my Dropbox but may not be updated. How do I upload folders with the same name as ones already there, updating to include new songs/albums,…
Desktop files/pictures disappeared after uninstalling - Mac OS 10.14.6
Hi Jay. There are a few similar queries but none seems to offer a practical solution to my frustrating problem. After removing/uninstalling a recent 'Dropbox' application (and removing/emptying its items from the trash) I see all my desktop items have disappeared - except 'Macintosh HD'. The desktop icon in 'Finder'…
Stable Build 106.4.368
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: In progress
The Dropbox desktop app is stuck at syncing
My dropbox is stuck showing says "syncing" continually. There are no syncing in my Dropbox folder, and nothing is syncing. I have tried restarting the PC, restarting Dropbox, reinstalling Dropbox, and clearing the Dropbox cache and it does the same thing. It doesn't work from a domain joined computer but if i remove the…
It seems like Dropbox is filling up my hard drive
I am using dropbox for my work, and I mostly use excel files that do not exceed 30-40 MB. But, it seems like about 3-4 GB is filling up everyday, while I do not download files with big size. It seems like Dropbox might be the reason that fills up my space, but after I change all my dropbox files to Online-only (Smart…
White cross in some files in Windows 10
Take a look to the next capture: What that white cross means? Files are in local, and I have that cross in most of my local files. They work, they sync, but they have the cross, and I haven't found it in the list of iconography in documentation.
Dropbox offline & online Desktop install problem win 10 (64)
I have a problem several times that when i setup win10 64 bit first 1 day contunie running my pc as well with desktop Dropbox apps. After 1 day suddenly the Desktop Dropbox apps running stop, there are no work like share link, file share from Desktop Dropbox apps. Also nothing enable icon my exploler like attach. After…
Dragging file - copy vs. move
I use Dropbox to move files between Mac computers (OS 10.11 and 10.13) and Windows computers (Win7). When I drag a file from the Dropbox folder to a Windows local folder, it COPIES the file. When I drag a file from the Dropbox folder to a Mac local folder, it MOVES the file (i.e., deletes it from the Dropbox folder). Why…
Can I permanently delete all items from the deleted files page?
Problem: there's no easy way to empty your trash. Solution: add an empty all deleted files button. Please don't make me go through each file individually if I want to empty them.
Beta Build 107.3.416
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
Dropbox keeps saying "Your hard drive is almost full" but it isn't
I keep getting message pop-ups from Dropbox saying "Your hard drive is almost full. Use Smart Sync to free up space." This is completely untrue. I have 60GB of free space on my computer, and I have only used 1.2TB of my 5TB online Dropbox storage, so neither my hard drive nor my cloud stotage is almost full. What is going…
How to copy files from Dropbox to my desktop?
I am trying to copy some picture files to my desktop PC Anyom=ne know how to do this?

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