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Online-only files aren't working for Logic Pro files
I'm experiencing an issue with smart sync. It works perfectly for all my files, exept for Logic Pro X Files. When I right-click and choose 'online only' it syncs, sets the icon to the grey online-only-icon, but within 5 seconds or so, the green 'local-icon' appears again and it's not synced anymore. I tried to find which…
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Downloading Dropbox app / installing updates
It is almost impossible to find the proper way to update my dropbox app on my Mac computer. I've been looping around and around the website trying to find a link to download the latest dropbox app and get it updated on my computer, because there is no option to update from within my existing dropbox app. There is also no…
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Replace hard drive letter with folder drop box
Hello! I am using windows 10 Can i replace the hard drave letter with folder drop box 1. Will my files be saved ? 2. Dropbox will be updated ?
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What do I need to know before updating to Windows 11 when it comes to the Dropbox app?
Is there any reason not to upgrade from Windows 10 to 11 with respect to Dropbox? Will it be seamless, or might I encounter problems with Dropbox after installing Windows 11? Anything I should be aware of about using Dropbox before I install Windows 11? Thanks.
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Beta Build 146.3.4795
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Beta Build 146.3.4820
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Dropbox Finder Extension on Mac Resource Consumption
Since upgrading to Big Sur, I have started noticing Dropbox Finder Extension occasionally spawning multiple instances and consuming tons of resources. This ends up causing my mac to become unresponsive. It seems like this is a bug, and I would love to know the best path to submit a bug report.
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A file in my Dropbox folder can't be synced due to OneDrive, also can't be ignored. What can I do?
Hi guys. I have been using Dropbox for many years but my company started using OneDrive. But, I would like to keep all documents in Dropbox to keep everything centralized and just one app on the phone. I've tried to direct OneDrive to a folder inside Dropbox but it turns out that there is always a file that Dropbox can't…
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Smart Sync is experiencing an issue
I am having an ongoing issue with Smart Sync. MacBook Pro 2017- OSX 10.13.6 Drop box 58.4.92 DropBox app is giving me this error. "Smart Sync is experiencing an issue. To open online-only files, right-click and choose SmartSync and then local." I have to manually right click, sync to local, and then open files (does not…
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System icon disappears from Taskbar (Windows 10 Pro)
There's a few topics on this already, but none with my specific issue. Dropbox app is definitely installed on my Surface Pro and I am actively using it throughout each day. However, the Dropbox icon keeps removing itself from my system tray. Looking at Taskbar Settings > Select which icons appear on the taskbar ...Dropbox…
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Dropbox error - couldn't start Dropbox on Ubuntu
Couldn't start Dropbox. error after fresh install of Ubuntu 18.04
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Stable Build 145.4.4921
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates: In…
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Beta Build 143.3.4090
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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How can I print directly from my Dropbox account online?
Totally sloppy answers. There are two scenarios where one prints from an uploaded document. The above instructions seem to work only for one of the two. Yes, if I upload a document to my desktop Dropbox ON THE COMPUTER, I can then print no problem. But guess what? when working from a strange computer that requires one to…
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What third-party service can I use to back up my Dropbox files?
I am looking for a third party solution that will backup Dropbox and I have not found any yet. One of the problems I have is that I have more than 8TB of data in Dropbox and I am told that they do not support syncing that much to a local device - therefore, a backup of the local files is not a complete solution. Have you…
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"Follow" Folder Option Grayed Out
Someone has shared a folder with me, and I want to "follow" the folder so that I get emails when a file is added or changed. When I over over the ellipses for the folder, the "follow" option is grayed out and not available. How do I follow this folder that has been shared with me?
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Beta Build 145.3.4915
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Cannot Open Excel file and file size is 0 bytes
I have a file in my dropbox but i cannot open it. I use to access that almost every month from PC and andriod but today it is giving me error and I notice the file size is also 0 byte.... Need support to recover.
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Remove Dropbox "Send with Transfer..." menu item from macOS Finder context menu
A somewhat-recent version of Dropbox for macOS has added the new menu item "Send with Transfer..." when right-clicking any file on your Mac, not just files in Dropbox. I know that Dropbox's Finder Extension can be disabled entirely. But this disables syncing badges and all Finder integration. I want to keep the Finder…
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How Do I Permanently Disable the External Drive Backup Feature as Default Behavior?
Dropbox just tried to UPLOAD over 400GB of data I had on an external USB drive I attached to my laptop through its External Drives Backups "Feature". This is NOT good. This should NOT be default behavior. HOW do I stop this default behavior once and for all? For the past hour I've looked into different Settings: * There…
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Can't start Dropbox
I'm getting an error message that Dropbox can't start on my Mac (running macOS Monterey). I tried an advanced reinstall of Dropbox to no avail. Here's the error text. Any help would be so appreciated! bn.BUILD_KEY: Dropboxbn.VERSION: 136.4.4345bn.constants.WINDOWS_SHELL_EXT_VERSION: 51bn.is_frozen: Truemachine_id:…
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Dropbox stuck downloading to Windows
I've had a problem for the past few weeks with Dropbox no longer successfully downloading (syncing) from the server to my Windows 10 computer; it is somehow stuck or blocked and "Downloading 34 files..." forever. These are mostly images from my Samsung Android phone using the Android Dropbox app for Camera Uploads. Please…
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IP addresses, ports, protocols
Good afternoon. At the request of the provider, to open access to the Dropbox application, connection information is required for IP addresses, ports, protocols. Where can I find this information?
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Help renaming the My Mac (computer name.local) folder
Hi, how do i reduce the characters in the name given to to the backup folder "My Mac (macminis-Mac-mini.local)" because I am unable to open some documents as the app I want to use cannot handle paths with components that are too long. I tried changing my computer name in Apples system preferences but that has not made a…
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Dropbox desktop app is installed but won't open (windows 10)
Dropbox icon shows up in the system tray (in white) for a few seconds then disappears & it's not in the overflow area. Machine just came back from repair shop, where the tech unexpectedly installed lots of updates, reinstalled Chrome (I lost everything except passwords), and may have reinstalled Dropbox. I don't want to…
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Beta Build 145.3.4888
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Beta Build 145.3.4865
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Dropbox not added to Dock in macOS Monterey 12.2
I recently reloaded the app to reinstall on my Mac Pro desktop. According to the download page: When you download and install the Dropbox desktop app, two things are added to your computer: * The Dropbox folder in File Explorer (Windows) or Finder (Mac) * The Dropbox icon in your taskbar (Windows) or menu bar (Mac) The…
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Unable to open the app on Mac OS Monterey
Hi, can't open the app. The info below: bn.BUILD_KEY: Dropbox bn.VERSION: 135.4.4221 bn.constants.WINDOWS_SHELL_EXT_VERSION: 51 bn.is_frozen: True machine_id: 5be6e088-cdcf-566c-bc84-bd579911b737 pid: 13229 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='piotr', pw_passwd='********', pw_uid=501, pw_gid=20,…
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Determine which Dropbox account is used in MAC Finder
Good morning. Somehow I have created 4 Dropbox accounts. On my MAC I have the account I use most often and I access it through Finder. How do I determine the login information for the account I have connected to Finder? What shows up on my iPhone is different and I need to change it to the same account on my MAC. Thanks in…