Desktop

Smart Sync and aTerminal/Command Line
I find the Smrt Sync interesting. But I work on a mac and most of the time from within Terminal and command line processing. What wil happen if I attempt to access a file that is not local, I guess the directory listing will show that it exists but it will be empty, or does some helper actuaky go and get it if I do that.…
Can't delete Dropbox from my Mac OS because it says it's open but it's not
Hi Jane, I've tried all the steps posted, including the re-install with the most recent installer and deleting all previous versions. When I try to delete the Dropbox app from the finder menu, I still get the message that Dropbox is open. I also had selected that I prefer Dropbox in the Finder Menu as opposed to the app,…
Integrating Dropbox on the website
Hello everyone, I want to integrate dropbox into my website that is on hubspot. The idea is to give visitors a personalized experience when uploading folders on the website. They would go on the webpage and there is a CTA button titled 'Upload folder' or it can be a form with a option to 'upload folder'. And then that…
Pause sync and resume sync have disappeared!
In the past, there was always the ability to pause sync so that I could upload a backup from an existing file. Now there is a new version of Dropbox (99.3.488). The pause sync and resume sync capabilities have vanished! Anyone with any ideas?
Downloading paper desktop app beta
Hi! I am in the Dropbox Paper closed beta and i had the app but i can't download it on my new computer? I tried to download it but i can't find out how to? I have already asked about the same question so i'm trying again now 🙂…
How to remove desktop from dropbox
Somehow, all links on my laptop Desktop were copied to a Dropbox folder called "Desktop"; if I did it, it was accidental I don't know why I need that and when I delete the Desktop folder in Dropbox, all the icons disappear from the computer desktop. I assume some kind of sync issue. What I am doing wrong? I only use…
How long does it take to sync?
Hi, I just downgrade my plan from advance to professional plan, how long it will normally to sync all my files? lets say the files in my Advance plan is 500gb, is it normal that it takes too long? Thank you
The delete option is not showing when I want to delete a folder.
Dropbox synced my dext top which has 12 gigs on it. I didn't want it to. I am trying to delete the folder but there is not option to delete the folder. In videos it shows the delete button at the top. It is not showing any buttons on my screen. It now says that I do not have enough space, which I should have. Please help.
Cannot connect my pocketbook to Dropbox
~Hi, I try to connect my pocketbook to dropbox, but somehow I cannot click on the connect button on the website that i visit on my pocketbook. Anybody know how to solve this? Thanks Mark
How can I completely disable Smart Sync?
How can I completely, 100%, disable Smart Sync so that Dropbox will always download all of my files? The settings I have found all apply to NEW files and seem to have no impact on old files. What I would like is to set my Dropbox to behave as if Smart Sync does not exist or has ever existed.
Loading Excel Files from C: Drive is Slow
When DropBox is running, my Windows 10 File Explorer is slow (8 seconds) to open Excel Files on C: drive When DropBox is not running, File Explorer loads Excel files instantly. It happens on all my PCs that run DropBox. For some reason, it is only affects loading Excel files from Windows 10 File Explorer (Word, etc...…
Fedora/Linux tray icon submenu
Hi I clearly remember years ago that the tray icons had many options. Now not anymore: Sorry, I know, it's Italian but I guess you can understand it as well.. For ex. it always says "connessione in corso" that stands for "connecting". What about the other sub menu options? I'm running Fedora 33 with the latest beta…
How can I disable the Camera Uploads feature on a Windows device?
I've googled this but can't find an answer. Every time I plug a new USB storage device into my Windows 10 computer the Dropbox Camera Uploads dialog pops up wanting me to import, and it's driving me mad! I've seen instructions on how to disable it on mobile devices, but the Windows Dropbox settings only allow you to choose…
Is there a way to collaborate on shared files in real time to avoid conflicted copies?
I share my dropbox files with other users for work. I my co-worker has a document open and changes the file at the same time I have it open it creates another copy of that file. Can I upgrade where if we are both accessing the file it will automatically update?
Syncing is stuck on my Windows 10 computer. Can you help?
I am running dropbox in Win10. I started having issues the last couple days with syncing. The icon would show syncing but the sync was not resolving. I needed to make some space anyway so I moved about 2 GB of files to trash on the web interface and also deleted them from my local Win10 drive (in retrospect I should have…
Windows defender picks up a warning from .dropboxcache - what is that?
My Windows defender has been going off lately after spotting what it thinks is a Hacking tool: "HackTool:Win64/ProductKey.G!MSR" and it's always in my .dropbox cache\new_files. It's happening every day. Has anyone else had this happen? Do I *actually* have a virus? or is Windows Defender finding a false positive? Thanks…
Video only downloading partially
Hi there, I'm having an issue with downloading videos from the Dropbox - it looks as though the video has fully downloaded, but it will only playback a few minutes on my device before cutting out. If I then try and reupload these files somewhere, it cuts them short to the point it cut out during playback. (e.g. a 5 minute…
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting…
How do I stop Dropbox from showing on my C drive but keep it on my D drive
HI thanks for reading this. all of a sudden my dropbox is showing up on my c drive and my d drive Windows 10 bascially what's on the c drive is a duplicate of the d drive. As it is now dropbox is filling up my c drive and it's about to crash. i am not able to snyc as dropbox is saying i don't have enough ****** drive…
Beta Build 112.3.254
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
HELP! Documents folder error message "Location is Unavailable" after installing Dropbox
I have been using Dropbox on the web and just installed it on my PC. I did not intend to sync my entire Documents folder, but it never gave me an opportunity to select subfolders to sync within the Documents folder., and just started syncing. My documents folder contains a main subfolder, with many other folders and many…
directory name is invalid
I recently moved the location of my Dropbox. It is on the same drive only instead of the default path I move it to the root of the drive. Now my shortcuts on my desktop do not work. I get the error "directory name is invalid". If I look at the properties it shows the shortcut is trying to open from the old path which is…
Linux panel icon won't launch Dropbox website
On Linux, right clicking the Dropbox panel icon and selecting Launch Dropbox website does not work. It creates a file in /tmp called something like dropbox-antifreeze-6bajuC and tries to run it. There are two problems with this. 1) The first line of the file is blank making automatic file type identification fail 2) The…
Will Dropbox delete my local files?
Dropbox scares me. I just want to have a safe a place to keep my files, and access them from two or three different devices. But sometimes, instead of just saving the file, Dropbox saves it as a separate file. Then I've got two versions of the same file. Over a period of weeks or months, I end up with six or ten versions…
Dropbox files on my M1 Mac take up far more space than on an intel Mac or in the cloud.
So I have a new M1 Mac. With a 2TB SSD and I pay for 2TB of dropbox storage. According to the app settings on my computer and also when on dropbox.com, I am using 1.57TB of my 2TB plan. I have an existing intel mac also with a 2TB ****** drive and when everything is synced (No smart or selective sync and everything local),…
Can I customize the icon for my Dropbox Folder on my Mac?
I like to customize the icons for my folders. I can't seem to do that with the main Dropbox folder that looks like this: Dropbox folder icon I see a large number of custom icons for Dropbox folders with a google search, so I assume there must be some way to customize the icon, but I haven't figured out. I am running Mac OS…
Dropbox.com not accessible via desktop, throwing weird error
Hello, I am receiving error: NET::ERR_CERT_AUTHORITY_INVALID Here's what I can tell you: I am an expat living in Indonesia. I know there are some govt blocks but Dropbox is not one of them and I can still access it on my phone no problem, just not my PC. I can use a VPN and get past govt blocks, but still not able to…
Windows 10 - Dropbox stopped working a few days ago; won't reinstall - errors in DBGCORE.DLL
Installed Dropbox on Windows 10 Pro about a month ago, and it was working fine until a few days ago. Dropbox stopped working (no Icon in tool tray; update service and normal service both stopped). If i tried running from the start menu nothing appears to happen (no crashes or anything of interested in the Windows event…
I'd like to see files that users copy locally - is there a way to report on this?
We use DropBox for our work and have a distributed base of uses that need access to our files. However, as this is our IP, we'd like to be more confident things aren't copied locally. We know that this is possible, and may be practical for some work, but the point is that if someone has copied a great deal of our IP to…
Can't restore Desktop to default location to get out of Dropbox folder
I tried the following cause I had the same issue as @User134679! but it would not reset To do this, please navigate to the Desktop folder in File Explorer (not the folder in Dropbox) and then: * Right click the Desktop folder * Choose "Properties" * Go to the "Locations" tab * Choose to reset to default location. This will…

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