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Dropbox installer not working. Keeps installing over and over

heronviewer

I am trying to install the Dropbox app on a new Windows 11 computer. The installer runs and downloads, but on completion of that, it just starts to download again. It keeps doing this until I stop it with the task manager. I am not getting anywhere with this !

Suggestions please ? The only oddity I can see is that it is 32 bit whereas Windows 11 is 64 bit.

Robert.

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heronviewer

Thanks. I have Windows Defender, but I shut it down before attempting to install the programme.

I'll try the offline link now.

Robert.

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Megan

Hey @heronviewer, let's see what we can find on this!

Can you try using the offline installer? It can be found here.

Also, is there any antivirus, or firewall that could be preventing Dropbox from installing to your device?

Keep me posted!

heronviewer

Thanks. I have Windows Defender, but I shut it down before attempting to install the programme.

I'll try the offline link now.

Robert.

heronviewer

That worked perfectly ! Many thanks.

Robert.