Desktop

There's a red indicator on the Dropbox icon in the system tray, what is this?
Hello --- it looks like there is a number one (1) in a red dot on the dropbox icon in the system tray -- what is this and what does it mean? Thanks
selective sync from command line
I work on different computers, running Windows, Linux and MacOS. I am compiling C++ programs on each computer, from the same source. There is no use syncing compiled objects and executables across different operating systems, but I would prefer that compiled files be in the same directory (for instance, called Objects or…
Selective sync doesn't download files
Hi I'm using Selective Sync to download certain folders onto my iMac. However when I choose a folder in the Sync preferences, then hit Update, the files are not downloaded. The folders 'appear' but they are marked 'online only'. The files don't download until I manually go in and try to access them. I have 'Save ******…
Online-Only Not Working?
Hi all, We're trying to move all files from a 2TB local networked ****** drive to Dropbox. My first question is - Am I right in thinking that when I paste a file or folder into the local Dropbox folder on my Mac, it uploads it to Dropbox and deletes it from my computer since I have everything set to online-only? The…
Desktop Syncing from Cloud Stuck / Takes Forever
Its been days now that my desktop dropbox isnt syncing with my Dropbox account. Several camera pictures were taken from my phone have been uploaded to the cloud network but unable to sync my desktop and download them. I have checked the Help page and followed all options to fix - Reinstall desktop app, unlink & relink…
No Vault in Folders
I just upgraded to Dropbox Plus. However, I cannot see any new folder named 'Vault' in the 'All Files' tab in my dropbox account? Does anyone have this problem?
Can't play mov. file after downloading from Dropbox
I am attempting to download a video file shared to me on dropbox, its in mov. format. However when it finished downloading, i can't open the file. I'm using Chrome . My macbook pro displays The document “video.mov” could not be opened. The file isn’t compatible with QuickTime Player. The video is playable within the…
Can’t edit file when open Dropbox in different devices
Hi community, I’ve been having troubles with this for long time and I cannot figure it out. basically I have a file when I keep track of my number each month, created with the app Numbers on Mac which is like an Excel... I can only modify this file from my computer, but when I try from my iPhone or iPad I can only see the…
Trouble with Epson Connect
Using Epson WF-7710 and Trying to Scan to Cloud to Dropbox Folder Getting Error: Error(Access Denied) Followed by an email with the following message: Your scan data was received, but not transferred to Dropbox. Product name: WF-7710 Display name: Dropbox Documents Destination: Dropbox : /090 My Scans/2020 Scans Received…
Dropbox desktop on Mac corrupts files -- downloading from web is fine
I've got a Mac with a small SSD -- smaller than my Dropbox account. So I use "Selective Sync" to keep most of my large photo library in the cloud. When I need some files, I enable "Selective Sync" and allow that directory to sync to my Mac. Recently, my photographs (JPEGS) have become corrupt when I sync them with…
Desktop application is blank when opened
I have a Dell Insperon 17 running Windows 10 When I open Dropbox from the start menu, I just get a blank dialogue box. I cannot open by clicking the icon on the task bar. The sync is working correctly and my files are updated. I want to change desktop notifications but cannot access dropbox to do that. I have followed the…
Cannot access password protected file
I have an Excel file that is password protected. When I log in to the account from the computer and try to open the file, I click on it but there is no option or access to type the password to open the file. This only happens on the account from the computer and not on the account from the mobile phone (where I have the…
Mixed lowercase and case-preserved folder names
Things look fine in the site, but when I download a zip many folders come as sort of duplicates, one with the original name and one with the name converted to lowercase. As far as I can tell, newer files tend to end up in these all-lowercase folders, but there are exceptions. As I'm using Linux, folders get created with…
How can I find the total number of files in a folder?
Boy, am I disappointed with Dropbox. I assumed that each folder would display the number of files in that folder, without me jumping through all kinds of hoops. This seems not to be the case, however... Did anyone come up with a nifty solution to this problem?
How can I find empty subfolders without opening all folders (I have a lot of nested folders)
I have a lot of folders nested in folders (sometimes nested in nested folders). I suspect some of them are empty. Is there a way to do that without having to open each folder separately to get to the subfolders? I tried sorting on size using the direction you posted to Avik on 5/15/19 at 2:49- but that doesn't help. Thanks.
A "DropboxOEM" folder is taking up 17GB of my already small drive
The "DropboxOEM" folder is taking up 17GB of my already small drive. I don't use dropbox, how can I even remove it - is there any downsides to removing it? File struction with location: - User - <user> - AppData - Roaming - DropboxOEM - download (the specific one with 17GB in)
I can no longer overwrite a file - same exact name - but keep the same link!
This just suddenly started in the last couple of days, after working for years. I'm having an issue where a new link is generated for an updated version of the same file with the same name in the same location. I'm replacing the file locally on my Mac and it's being uploaded by the Dropbox app. The replaced file makes the…
creating a desktop link to a Dropbox folder in Linux Mint
I have just moved from Mint 18.2 (64 bit Cinnamon) to Mint 20. On my old desktop I had folders that were links to my Dropbox folders making saved changes automatic. I cannot find instructions for doing this to some additional folders and can't remember how I did it last time.
Password protect local folders
Hi, I would like to know if there is the possibility to protect access to the Dropbox local folder on the PC, using a password. This because I installed Dropbox even on the PC in office. This PC is used by different users and anyone could view the contents of my Dropbox folder. Is there a possibility to protect this folder…
I was able to control the speed of audio files
I use to be able to control the speed of audio files which made for very easy transcribing. Does anyone know what happened to that option? I can't seem to find it anymore. It's frustrating because it was such a helpful tool. If they removed it, I will have to remove my files and figure out a different way to do it.
Downloading Dropbox to my older mac
Dont give a **bleep** leave me alone
Context menus appear twice in Dropbox folder
Since few Days in my context menu the dropbox itemes are shown doubled. Also the smart-sync shows some folders with the "partly local arrow" even all files are online-only. Dropbox v.79.4.143 Mac OS Mojave 10.14.6 Screenshot of what I see in my context menu:
I have multiple Dropbox folders on my computer and want to eliminate one
I have multiple Dropbox folders on my system. Each one resides on a different drive or nested within another folder on those drives. All of them have different icon overlays: One has a green checkmark in a white circle, another has that one too plus the Dropbox logo as an overlay, another has a white checkmark in a solid…
"No such file or directory" error?
My associate shared a folder filled with CR2 (camera RAW) files with me. I've added the folder to my Dropbox account, and downloaded to my computer. The folder downloads successfully as a zip file, but when I attempt to open I get an "Unable to expand. Error 2: No such file or directory" error. I can see the files in my…
Dropbox stopped syncing since update
Ever since Dropbox released their new update, my files have been stuck on the same few hundred files and haven't been able to sync or save anything new in over 4 months. All the while they keep charging me my monthly fee. I've reached out to support several times and none of the solutions have helped. I've unlinked and…
How do I fix a 'Word cannot open the document: user does not have access privileges' error?
I have been using dropbox to store and access microsoft documents on my mac for months but out of nowhere this morning when I clicked to open a document I was told 'Word cannot open the document: user does not have access privileges'. I created the document so I don't see why there would be an issue. Does anyone have…
No option to rename photos
There is no renaming option in the drop-down on the top right corner when I select a photo on the timeline or even when I click on the thumbnail and open it. The only way I can rename a photo is by clicking on 'show in folder' in the drop-down, and then doing it there. This is very basic so its absence is annoying. Any…
What is the cloud icon I see next to my files in my desktop Dropbox folder?
What does the cloud next to a foler mean? And why can I not access the files in the folder? I could yesterday
Error Connection Timed out
All the Windows PCs on my network this morning, regardless of version of Windows receive an ERR_CONNECTION_TIMED_OUT when trying to access www.dropbox.com. The OSX machines are fine. All receive IP (Address, DNS) info from DHCP server, all use same firewall that has no rules blocking outbound connections. I tried using…
Can't move dropbox file location.
Instructions to move dropbox file location don't work. There is no "click sync then click move" option under the dropbox tray gear icon on Windows 10. I need to get the default location which is on an SSD boot drive moved to a larger drive.

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