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How can I disable the Camera Uploads feature on a Windows device?
I've googled this but can't find an answer. Every time I plug a new USB storage device into my Windows 10 computer the Dropbox Camera Uploads dialog pops up wanting me to import, and it's driving me mad! I've seen instructions on how to disable it on mobile devices, but the Windows Dropbox settings only allow you to choose…
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Is there a way to collaborate on shared files in real time to avoid conflicted copies?
I share my dropbox files with other users for work. I my co-worker has a document open and changes the file at the same time I have it open it creates another copy of that file. Can I upgrade where if we are both accessing the file it will automatically update?
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Syncing is stuck on my Windows 10 computer. Can you help?
I am running dropbox in Win10. I started having issues the last couple days with syncing. The icon would show syncing but the sync was not resolving. I needed to make some space anyway so I moved about 2 GB of files to trash on the web interface and also deleted them from my local Win10 drive (in retrospect I should have…
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Windows defender picks up a warning from .dropboxcache - what is that?
My Windows defender has been going off lately after spotting what it thinks is a Hacking tool: "HackTool:Win64/ProductKey.G!MSR" and it's always in my .dropbox cache\new_files. It's happening every day. Has anyone else had this happen? Do I *actually* have a virus? or is Windows Defender finding a false positive? Thanks…
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Video only downloading partially
Hi there, I'm having an issue with downloading videos from the Dropbox - it looks as though the video has fully downloaded, but it will only playback a few minutes on my device before cutting out. If I then try and reupload these files somewhere, it cuts them short to the point it cut out during playback. (e.g. a 5 minute…
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Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'. I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting…
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How do I stop Dropbox from showing on my C drive but keep it on my D drive
HI thanks for reading this. all of a sudden my dropbox is showing up on my c drive and my d drive Windows 10 bascially what's on the c drive is a duplicate of the d drive. As it is now dropbox is filling up my c drive and it's about to crash. i am not able to snyc as dropbox is saying i don't have enough hard drive space…
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Beta Build 112.3.254
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer Offline Installer Linux x86_64 Offline Installer x86 OfflineInstaller Auto-updates: Everyone who chose "Include me on early releases" on the…
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HELP! Documents folder error message "Location is Unavailable" after installing Dropbox
I have been using Dropbox on the web and just installed it on my PC. I did not intend to sync my entire Documents folder, but it never gave me an opportunity to select subfolders to sync within the Documents folder., and just started syncing. My documents folder contains a main subfolder, with many other folders and many…
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directory name is invalid
I recently moved the location of my Dropbox. It is on the same drive only instead of the default path I move it to the root of the drive. Now my shortcuts on my desktop do not work. I get the error "directory name is invalid". If I look at the properties it shows the shortcut is trying to open from the old path which is…
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Linux panel icon won't launch Dropbox website
On Linux, right clicking the Dropbox panel icon and selecting Launch Dropbox website does not work. It creates a file in /tmp called something like dropbox-antifreeze-6bajuC and tries to run it. There are two problems with this. 1) The first line of the file is blank making automatic file type identification fail 2) The…
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Will Dropbox delete my local files?
Dropbox scares me. I just want to have a safe a place to keep my files, and access them from two or three different devices. But sometimes, instead of just saving the file, Dropbox saves it as a separate file. Then I've got two versions of the same file. Over a period of weeks or months, I end up with six or ten versions…
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Dropbox files on my M1 Mac take up far more space than on an intel Mac or in the cloud.
So I have a new M1 Mac. With a 2TB SSD and I pay for 2TB of dropbox storage. According to the app settings on my computer and also when on dropbox.com, I am using 1.57TB of my 2TB plan. I have an existing intel mac also with a 2TB hard drive and when everything is synced (No smart or selective sync and everything local),…
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Can I customize the icon for my Dropbox Folder on my Mac?
I like to customize the icons for my folders. I can't seem to do that with the main Dropbox folder that looks like this: Dropbox folder icon I see a large number of custom icons for Dropbox folders with a google search, so I assume there must be some way to customize the icon, but I haven't figured out. I am running Mac OS…
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Dropbox.com not accessible via desktop, throwing weird error
Hello, I am receiving error: NET::ERR_CERT_AUTHORITY_INVALID Here's what I can tell you: I am an expat living in Indonesia. I know there are some govt blocks but Dropbox is not one of them and I can still access it on my phone no problem, just not my PC. I can use a VPN and get past govt blocks, but still not able to…
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Windows 10 - Dropbox stopped working a few days ago; won't reinstall - errors in DBGCORE.DLL
Installed Dropbox on Windows 10 Pro about a month ago, and it was working fine until a few days ago. Dropbox stopped working (no Icon in tool tray; update service and normal service both stopped). If i tried running from the start menu nothing appears to happen (no crashes or anything of interested in the Windows event…
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I'd like to see files that users copy locally - is there a way to report on this?
We use DropBox for our work and have a distributed base of uses that need access to our files. However, as this is our IP, we'd like to be more confident things aren't copied locally. We know that this is possible, and may be practical for some work, but the point is that if someone has copied a great deal of our IP to…
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Can't restore Desktop to default location to get out of Dropbox folder
I tried the following cause I had the same issue as @User134679! but it would not reset To do this, please navigate to the Desktop folder in File Explorer (not the folder in Dropbox) and then: * Right click the Desktop folder * Choose "Properties" * Go to the "Locations" tab * Choose to reset to default location. This will…
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How can I move multiple files using the Dropbox site?
I'm sorry, but I put this in the wrong thread. I have been looking for a solution to moving multiple files on the web app. I'm not using a phone or a tablet, just a web interface. When I sellect multiple files, the ellipses change to eyes for viewing the files (which makes no sense when multiple files are selected). I feel…
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I thought I had uninstalled the application but the folder is still visible (Mac)
I feel very stupid asking but here we go... I wanted to uninstalled Dropbox from my Mac so I signed out of the account and simply threw the application into the bin thinking it would just delete everything. The bin has since been emptied and the application can't be found anyway. However, I can still see the folder in the…
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Headless install on Debian: libglapi.so.0: cannot open shared object file
I tried this on support, but didn't get a useful reply, so I hope someone here knows the answer. On a Linux Debian 10 ("buster") headless server, I tried to follow the instructions at https://www.dropbox.com/install-linux for "Dropbox Headless Install via command line": cd ~ && wget -O -…
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Dropbox App on a Windows Server 2016 RDS/Terminal Server
We run the DropBox App on a Windows Server 2016 RDS/Terminal Server. And yes - I already opened a support ticket and was immedialy told DropBox is not supported on a server. However, it took me only 5 seconds to find a Dropbox article describing exactly how to setup Drobox on a server. -_- The issue: We're finding that the…
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Swann Security Systems & Dropbox
Hi ALL After purchasing a complete Security System from Swann, part of the setup process recommended I open a Dropbox account to add a Cloud Upload feature for backup purposes etc. After the installation was complete, I followed their suggestion and signed up initially with the Free 2 GB Option. I have had no issues at all…
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A bunch of my files went to Zero Bytes on Mac
I'm a videographer, and last week I took and copied around 700gb of footage. I imported them all locally to a folder in the root of my Dropbox. I ended up changing the location of this folder in Dropbox, and now around half of the files that I could previously open are showing Zero Bytes on both Dropbox.com and in Finder.…
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Download from Dropbox.com directly to Hard Drive
I need to COPY a ton of video and photo files from Dropbox.com to an external hard drive. Is there ANY way to do this without downloading to my local dropbox first? I don't have enough space to do that. Thanks in advance for any support.
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Use Dropbox to Replace Google Cloud Print or AirPrint
My printer doesn't support AirPrint (Apple's print over wi-fi solution) and Google has discontinued it's Cloud Print offering. But it seems like I still have a fairly regular need to print from my phone or for my child to print something from school that will be ready when they get home. I have a solution. LIMITATIONS *…
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Exclude folders on Mac
Hi, I have a Dropbox Plus account running on a mac in which I have a folder that I want dropbox to ignore when syncing. So it doesn't need to be stored on dropbox.com and only on my desktop. In your article "How to set a Dropbox file or folder to be ignored" I read I should be able to do this by rightclicking on the folder…
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Logic Pro X Files being converted to folders... can't open
I'm having an issue with Logic Pro X files being converted to folders which can't be opened. I see that this was previously reported but no solution was ever published so i'll repost it here. dropbox seems to be doing something strange with Logic pro X project files. when I add the project file on dropbox, it' hiding the…
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Dropbox puts a notepad file on the Desktop
Since re downloading dropbox to a windows 10 - dropbox puts a notepad message onto the desktop that says as below. If it is deleted it then replaces itself. How does one stop this from happening ? Did not happen before. Notepad message below: [.ShellClassInfo] IconResource=C:\Program Files…
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VAULT - how to return Files and Folders BACK to their original position
I thought I would try VAULT as there are foldesr which are very private and which I would not want to be seen by mstake etc. I created a Vault and identified some of my sensitive folders and files. I then realised that they were effecively removed from my DropBox folders and had effectively disappered except that I can see…