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Microsoft Word documents won't sync
Hi! Microsoft Word documents won't sync for me (I'm using a Mac). I've used Word and Dropbox for years and never had this problem before. I got a new computer recently and it all worked fine for the first week, and then yesterday Word just stopped synching. I open a document, work in it, and when I save, it saves to the…
How can I stop "turn on accessibility" from appearing?
I cannot get the box "turn on accessibility" off my screen. I used to check "not now" routinely but now it will not accept no. The "community forum" has not addressed this exact issue. I recently upgraded my MAC OS to ****** Sur 11.2.1 FYI, I did consider turning on accessibility but I am uncomfortable with the privacy…
Change settings so my Downloads are not put in Dropbox
Hello, I have a new MacBook Pro and a Cameo Silhouette. I've noticed that whenever I download files for my Silhouette they are automatically placed with my Dropbox files. How do I keep this from happening? I use the free version of Dropbox for a project I'm working on and want to keep work and personal files separate.…
Installation fails for people from Serbia due to certificates - Solution (Windows)
I've noticed that Dropbox has been failing to upgrade from v112 to v113 last week. I've decided to uninstall it and try installing it manually, but the installer would stop with "Error 2" (v114 is also affected). Reading up on it I saw that that error means the issue is outside of Dropbox's control. I've dug up the…
Dropbox icons change from a green tick to two people?
What does it mean when my Dropbox desktop icons change from a green tick to two people figures?
files missing in synced folders on Linux, but not online or on Windows
I've been using Linux for a few months and the Linux version of Dropbox has been great. Recently, though, I wiped Linux, installed Windows, and then installed Linux again so I can dual-boot. I didn't have this problem on Linux before. All the folders and sub-folders are showing up, and some are synced perfectly, but others…
Unable to transfer files
I've been having difficulty with transferring files from my old laptop to the current one I have now. Whenever I try to transfer my files, a pop-up shows up on the bottom of my screen; saying that it was "Unable to create transfer". I have transferred folders with Dropbox before, so I'm unsure why this is happening now.
Shared folder only available online, not on desktop
Hi! I have a shared folder with a collaborator. I can access this folder when I log into the website, but it does not appear on my desktop no matter what I do. I've tried rebooting, synching, and checking the permissions. Every time, it appears in my folders online but again not on my desktop. Would love any advice or…
If the app is offline, will files still save and sync?
Hello all! I am writing and constantly updating a word document. It is saved on my Dropbox desktop app so I can access it on my other computers. I am wondering if I continue to write on and save the document while OFFLINE (without WiFi) is the document updating/saving itself on the dropbox app? Or can it only be…
Can no longer open powerpoint files
I tried to back up all my files last night and they seem to have vanished from my laptop and are now only on my dropbox. When I tried to download them back to my mac, all of my powerpoints now have a spaceship symbol next to them (word and excel documents still have the normal symbol next to them and open fine) and wont…
Cannot let others download my folder: "The zip file is too large."
When I share the link to a folder to a colleague, he cannot download the folder because DropBox says "The zip file is too large." I have read [here](https://www.dropboxforum.com/t5/Dropbox-files-folders/How-to-download-large-files-and-folders-from-Dropbox/td-p/220123) and in order for it to be dowloadable a folder must be…
How to know if/when a file has been downloaded?
If I create a link to one of my files, and I give that link to a friend, then he can download it. Is there a way for me to know if or when ANYBODY ever downloads that file? (Regardless of whether the person Has or doesn't have a Dropbox account.) Thanks.
How can I see the uploading progress on my Dropbox account on my desktop?
How would I know the progress of file upload in the dropbox folder? Cause I can see the progress in browser but how to see progress of the uploading file in the dropbox folder? I also dont wanna syn , I just want to upload the file and later delete those files from the folder when the process is done. Moreover I wanna ask…
Dropbox.exe - Bad Image
I keep getting this pop up error message when my computer starts up or if I try to open the Dropbox App: Dropbox.exe - Bad Image C:\WINDOWS\SYSTEM32\security.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system…
On the Basic plan, is there a limit on the number of devices?
I have a free Dropbox account and have it on a couple computers. Is there a limit on the number of computers with this free account? I've tried to get it on more than three with the same login, but it won't let me. Thanks!
Dropbox syncs all files everytime I open the Application
I use my dropbox account on both my macbook and a PC (Windows) at work. In both computers, I have installed the Dropbox App so I can sync all my folders. It does sync, but the problem is that it does not seem to be selective to the files that were modified. It syncs all the 3000 files I have in the Dropbox folder and it…
Missing "Copy Dropbox link" from the drop-down menu on Mac.
Hi! For years now I have used the right click - copy drop box link to allow people to download files from my dropbox. All of sudden in the past couple weeks that option is no longer available in that drop down mwnu. Drop Box app is running, and the app logo is present at the top of my desktop. I have unlinked and re-linked…
Smart Sync enabled still taking up ******-drive space!
I noticed others have had this issue, but I have some files selected as "online only" via smart sync and they are still taking up space on my ****** drive, causing my mac to tell me I'm running out of ****** drive space. It's happening with multiple files, but I've included screen shots for one as an example. I'm running…
Dropbox gets stuck forever syncing one file, on Windows
I tend to spend much of the day editing a very small number of programming language files. Once in a while I will notice that one of these files will stop uploading through Dropbox. There is no error message. There is a message in the Dropbox popup menu saying it is syncing files. But the syncing doesn't end. Usually,…
Stop Dropbox dialogue box from opening when I connect my phone to my laptop
Hi, I would like to stop Dropbox from opening a dialogue, pop-up box every time I connect my phone to my laptop. I have clicked on the buttons 'never for this device' and 'cancel' but it still keeps showing up every time. It stops me from downloading pictures from my phone as it continually pops up every second. Thanks
Dropbox stops syncing after wakeup from sleep
For the last few weeks, Dropbox has stopped synching after my computer wakes up after sleep. YES, I know it doesn't sync when sleeping, but it should resume when the computer is woken up. It used for for years, for the last few weeks, the only way to get it's attention is to exit Dropbox and restart it everytime I wake the…
Dropbox and Parallels
My Mac (iOS 10.12.6) is running Parallels (v15.1.4) so I have a Virtual Machine of Windows 10 Home. I have Dropbox installed and it shows like this on my Mac: but it shows on the PC side like this: That is, there are two folders on the PC: Dropbox (\\Mac) (B:) Dropbox Only the second one has the Dropbox icon on it. I'm not…
When I delete a file, why do I receive a message that it will be "deleted from all devices"?
I hope this is in the right place. Not sure. It is probably the stupidest question but has puzzled me for ages. I sometimes have a file on dropbox I want to delete because it is now out of date. I just want to replace that one file with the up-to-date version. So I try to delete it. Then I get a message from dropbox asking…
Nautilus context menu
Hello, Apparently I have lost the Dropbox context menu in Nautilus when I'm browsing my Dropbox folder. The context menu where I can get the file URL and Manage the files. I still have the Dropbox context menu to send file to my Dropbox folder from any other folders though. Nautilus Version 3.36.3-stable Dropbox daemon…
Dropbox needs to change permissions for the folder - but that folder doesn't exist anymore
The problem is that I installed Dropbox on a new computer with my my account name set to kenpimentel1 (I already had a kenpimentel, so MacOS forced me to setup a new account when I migrated). I then went and deleted my original user account and renamed my home account folder. Now, no matter how many times I try to purge…
Access to "Folder" is limited
In the last day or so, I have started to get this error message whenever I try and move a local file: "Access to "Folder" is imited We'll keep access to file.tmp the same. Add people to FOLDER too if you want them to have access to anything else in it. How to Manage acess." Dropbox box then gives me a option to Cancel or…
How can I create a shortcut on my laptop?
how do I create a shortcut for certain files on my laptop?
Dropbox Won't Open, Sync, Uninstall or Reinstall on Windows 10
Been running dropbox on my computer without a problem for over a year. Just realized today that it hasn't synced for about the past week. Running on Windows 10. Also running Symantic Enpoint Protection Small Business Edition. Problem details: * Do not see the tray icon * Dropbox will not open when I try to run the program…
How to back up your computer with Dropbox
No more lost files, crashed computer disasters, or being out of sync on different devices. Let’s make sure 2021 is the year that everything important is backed up. Luckily, we have this covered for you, you just need to update your settings on Dropbox. Check out the video below to see how to backup your computer with the…

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