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selective sync issue
I want to use Dropbox Basic to just have a way to share a file with friends...copy the link to the file and email it to them... Problem is Dropbox want to sync My PC and Documents and Downloads. I can use selective sync and uncheck Documents, uncheck Downloads, and uncheck My PC. Only foilders left on dropbox should be my…
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Uploading files from client and moving them on the website
hi, I have a small form factor PC on all the time, that is used solely for uploading / downloading stuff. I planned on installing Dropbox client and setting it to sync only with a "transfer" folder. I was going to move all my files there so the client will upload them, and then once there, use the Dropbox webclient to move…
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Tag search not working
We are using Dropbox to create a database of all our visual assets. We need to be able to search by tag. We have added tags to files, but when we search it is not working, with the exception of one tag. Screenshots above showing tags clearly on a file, but not being searchable. Does anyone know of a resolution to this…
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Desktop app cannot login to Dropbox
After I reinstalled Windows, the desktop version dropbox cannot login, I am sure the password is correct since I can login from Chrome, it keeps saying that login too many attemps and ask me to try after few minutes.. But a
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Beta Build 159.3.5865
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Laptop and desktop (both Windows 10) are not syncing with each other - using basic Dropbox
I have installed basic dropbox on my laptop (Windows 10) and had no problems syncing to a desktop. We just bought a new desktop (Windows 10) and the data entered into the laptop is not being saved on the desktop. I deleted data to be sure that I was under the threshold limit for the basic Dropbox plan. And I uninstalled…
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Dropbox not syncing, can’t get get response from Boxifier support
I am using Win10, Dropbox 104.4.175, with Boxifier 1.9.10. I recently experienced a problem with syncing. Dropbox says everything is synced but clearly several files are not synced to Dropbox on web. The unsynced files are in a folder on a network drive where the folder is synced to Dropbox via a shortcut in Boxifier. I…
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Dropbox suddenly stopped working with Safari on my Desktop
Started having problems today with Dropbox not working properly on my IMac desktop. Mobile devices work fine When I open up Dropbox from my menu bar, I have trouble opening up any files , Recent, Home or All Files. Some show up but wont open, some don't show up at all. I will attach some screenshots
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Can you force Dropbox to use more bandwidth?
Curious if there's a way anyone has found to get Dropbox to use more of your available bandwidth when syncing files. I have gig speed internet, but consistently the fastest Dropbox syncing speeds I can get are max 10-20 mb/s. I've tested my internet speeds with a number of other methods, and found my overall speeds to…
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Dropbox has taken over files into my PC, and how I can restore them
I bought a new PC a couple of years ago and decided it would be a good idea to install Dropbox. I am not a techie and somehow every single document and file that I have created, despite being saved to my PC, was also saved in dropbox. I really did not want this to happen as I wanted to keep dropbox for the important and…
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Beta Build 159.3.5805 isn't syncing my files
This build doesn’t seem to want to download anything from my account. It tells me everything is up to date, but it hasn’t synced anything in my account from the last 24 hours.
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Search feature isn't working when using my desktop app.
I'm currently searching my Dropbox for a text string. I'm looking at the file on my desktop, I'm fully synced and Dropbox does not find the file when I use search. What's up!?
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File location not as integrated
-Embarrassing- I just upgraded from a Dell i3 to an i7. It used to be that 'Dropbox' appeared as an option on 'file explorer', now it runs as 'Dropbox S mode'. Is there a way of getting it back into 'file explorer'?
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Ubuntu 22.04 Dropbox Trayicon changes to 3 dots
Ubuntu 22.04 clean install... At start the dropbox trayicon is displaying correctly. After a lockscreen and returning to the desktop the trayicon changes to 3 dots. from the terminal: dropbox status: up to date
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Log-in Page is Essentially Blank
After installing Dropbox on a new laptop with Windows 11, I cannot access the log-in page...links such as dropbox.com/home, dropbox.com/support, etc. only produce the upper left logo and cookies notice at the bottom, and all else is blank white. There is no log-in link. I can access my account through the taskbar icon, but…
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How do I clear sync history?
Hello: I would like to clear my sync history (some of the file names are confidential). Is there a way to do this? Louis
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Beta Build 159.3.5829
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox killing internet connection
I moved my PC onto a new network. Dropbox was killing my internet connection so I played with limiting the upload download speeds and it seemed to work fine. Now after a win10 update it refuses to work without killing my network connection. I've tried resetting network settings, reinstalling Dropbox, updating network…
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Can 64 bit Dropbox be downloaded on Windows?
I have Dropbox on my Mac and Windows (10). It is 64 bit on my Mac, but only 32 bit on my Windows, even though Windows supports 64 bit. Is it possible to download a 64 bit Dropbox version for Windows? I am hoping this would help with efficiency and memory usage.
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Online Only Files Reverting Back to Local
Hi Community ! I'm having an ongoing issue where any file or folder that I smart sync as 'online only' reverts back to local almost immediately. For a moment the file icon with show that it is an online only file, and moments later I will get the blue sync icon, and then the files will redownload to my computer and become…
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Beta Build 159.3.5805
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixes in this update: * Issues preventing the Dropbox icon in the menu bar (macOS) from displaying sync status changes have been resolved. * To prevent potential issues, the Dropbox folder can no longer be located in a macOS…
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Dropbox Desktop Shortcut for Windows 11
Hi, Is there a way to get the Dropbox desktop shortcut on Windows 11? TYIA
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Beta Build 159.3.5798
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Dropbox application suddenly not working with Windows 11
Yesterday, I noticed that Dropbox was no longer connected on my laptop running Windows 11. There is no system tray icon for Dropbox, and clicking on the start menu app icon does nothing at all; same for "Open Dropbox" on the website. I've uninstalled, reinstalled, rebooted multiple times, tried different firewall settings,…
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Permissions Error when trying to remove my access from a shared folder I don't own
My basic account has a permissions error. I need someone from Dropbox to look at the backend of the account. Is there any employees of Dropbox that monitors this forum? Failing that, is there a way to contact Dropbox without buying a contract? Otherwise, maybe just deleting and recreating my account might be the way…
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Default downloads folder on MAC went missing after uninstalling dropbox on my MacBook
When I installed dropbox on my MacBook few days ago, I synced my downloads folder on my dropbox. After a day I decided to uninstall the dropbox because I just realized I have an iCloud storage. So when I actually uninstalled dropbox, then boom the downloads folder went missing, I cannot access it anymore, anything I…
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File syncing and the "Downloads" folder (macOS)
-- Using macOS Monterey 12.6 with Safari 16.0 and Dropbox desktop app v157.4.4808 -- Situation: I am backing up the folders in my ~/ with Dropbox backup. Among them is the "Downloads" folder. The "Downloads" folder is my default download location for web browsers. I like that the files I have downloaded are backed up to…
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Can't See Folders from my Shared Work Dropbox in Finder
Hi there, I'm a fairly basic Dropbox user and have just had my company folders shared to me. I can see them fine on Dropbox in my web browser and on the app in my iOS devices but in my MacBook's Finder window the top level folder appears to be completely empty. Any thoughts on how I get visibility & access? Dave
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File A > "save as" > File B > "replace": This should work even if B is a cloud file
Hi! I normally reassure our users that they can interact with Dropbox files "normally" without worrying too much about what's synced where (local or cloud), since Dropbox takes care of everything in the background, which is generally true. But today I hit a glitch myself, on a Mac in Photoshop 2022, I edited a certain File…
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Stable Build 158.4.4564
Features in this update: * Setup messaging for folders being backed up to OneDrive has been updated. Fixes in this update: * An issue affecting online-only files moved from Dropbox to external drives using different filesystems has been fixed. * Issues with Camera Uploads support in the latest beta version of macOS 13…