Desktop

Beta Build 160.3.4650
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Why do I see a green check on my Desktop file?
I'm new to dropbox and just found out the actual app is no longer a thing and we are all stuck with the explorer file folder. So I copy a file from dropbox to my desktop... the file gains an "X" in the bottom corner and a transfer window stays stuck at 0%... okay(????) I close the stuck transfer window, now the file has a…
How long would it take to download 1 TB of data?
I have a terabyte of data accessible online with dropbox. I have a download internet speed of 200 mbps. How long would it take to download the date and make the files available offline?
High CPU usage on Mac
Running Dropbox v158.4.3464 on macOS 12.6 on a 2018 MacBook Pro 13 inch with 16 GB. The app is using 120+% CPU constantly on my Mac. There are NO files currently being synced on either machine. The Dropbox menu item reports nothing is currently happening (no syncing, no indexing, "Up to date" is displayed). Machines have…
Files dropped into folders pinned to 'favorites' not syncing under MacOS
I just recently switched to MacOs (Monterey) and I am struggling with the behavior of Dropbox. I have pinned some of the sub-folders that I use the most to the favorites sidebar in Finder. However I noticed that files will not sync if I drop them into those folders. They will sync fine when I go to 'Dropbox' in 'places'…
Unable to download dropbox application
This is timing out: https://www.dropbox.com/download?plat=lnx.x86 I see these errors when I go to https://www.dropbox.com/download 404 Not Found: /bfs/bwi/custom/shared/dbx-releng/dbx-releng/client/dropbox-None-159.4.5870.tar.gzrpc error: code = NotFound source = bfs/ffs/ffs.FFS/Stat desc = file does not exist:…
How to backup entire mac easily
Been using dropbox for years just to backup a specific folder. Now I want to purchase the option to backup my entire computer but when i follow the helpdesk article it tells me to go to preferences, then backup and then it asks me to nominate specific folders. I don't want to chose folders, I want the entire pc backed up…
embedding links into microsoft word documents
I am new to drop box and giving it a test run for work so forgive me if this is a newbie question.... I would like to create a document in word that has multiple links in it to other word or PDF documents. In this way, I can have a document that is clear and simple, but we will be able to easily access detailed information…
Trying to save files directly on Dropbox (not on hard drive), but they still save on Hard-Disk Drive
Hi All, Let me start by saying I'm brand new to dropbox, so I apologize if my concerns are low-level and I thank you for your patience in advanced. Here are my details: I'm a Bioinformatics student, and I've created a BASH script that: * unzips 22 large files (*.vcf.gz to *.vcf) * assigns these unzipped files to a new…
Dropbox folder not syncing
Hi, We use dropbox in our company and we share one folder with some workers using MAC computers. The problem is, one of these people is able to see the folder on her dropbox, but when right clicking there is no option to "online-only", so it just syncs when she gets in to the office. but still no option to keep the folder…
Beta Build 160.3.4611
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * For those migrating to Dropbox support for macOS, a symlink will be created from your Dropbox folder’s previous location to its new location at ~/Library/CloudStorage. *…
Beta Build 160.3.4633
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Simultaneously work on desktop version Excel files using the same Dropbox account
Good morning, I have a Dropbox Basic account. I have linked my account to three devices in the house. Sometimes my partner and I need to simultaneously edit Excel files in my account. So we both log in with my Dropbox account on two different PCs on which there is the same Dropbox folder on the desktop, so we access the…
Can I only use Dropbox through the website?
Is it possible to use Dropbox exclusively via the web with a browser on a Mac? So there would be no app installed on the computer.
autostart doesn't work on kubuntu 22.04
I'm using dropbox on kubuntu 22.04, and recently autostart stopped working. I've been using it without much trouble for years before, on prior versions of kubuntu. I think the autostart function also worked initially after the latest upgrade, but now it doesn't anymore. I've tried removing the `.dropbox` and…
Dropbox wont appear after install (Windows 11)
Situation: After re-intallation and advanced re-installation of dropbox I am unable start the program. Dropbox application appears and task manager but there is no folder in Windows Explorer, and no dropbox icon in task menu. Attempts made to resolve: * Uninstall and reinstall * Uninistall and reinstall with defender and…
How to make Dropbox ignore node_modules folder with symbolic links (aliases)
PROBLEM Dropbox does not currently provide an ignore file/folder feature that enables a locally-unique instance to exist on each machine. One important use of this is the “node_moduels" folder used for node javascript development. The node_modules folder sees thousands of file changes during the development cycle. If this…
Backing up Windows 11 desktop
Hi, I am trying to backup my windows 11 desktop to dropbox. The dropbox folder on this machine is on an external drive as the Surface go 2 I have bought max's out at 250gb. When i attempt to setup backing up the desktop to the dropbox folder i am told both the dropbox folder and the desktop need to be on the same drive and…
Dropbox Not Allowing Online Only Files
Hi— Our design team is having issues with Dropbox today. All of our files are syncing at once and we are unable to make files "Online-Only". Is anyone else having this issue, and is there a fix? Thanks! Lindsay
No Smart Sync options when right-clicking on files in the Dropbox folder on my Mac
Hi, I had first tested the Professional plan, and it worked great - including Smart Sync. But I decided to go with a Plus account, since I didn't need more. As soon as I "downgraded", the SmartSync feature stopped working. When I right-click on the Dropbox folders and files now, I only get the standard Apple menu items…
Problem moving Dropbox folder to another internal or external drive on my computer
Greetings, I do not see this specific issue addressed in other posts. I am trying to move my Dropbox from my extremely full C drive to another internal drive with plenty of room. When I follow the steps, a box pops up and says "Backup not supported on different drive. Disable PC backups before moving folder." Then, when I…
Problems with the sync symbol
I've had a problem with DropBox for a while now. Until recently, however, I didn't need it myself, so the problem didn't bother me. I use my partner's DropBox on my PC. On his devices, a sync icon is displayed on the folder. For me, it ran until Saturday via OneDrive - there was that simply in a separate column. With…
Cut & Paste - Not Copy
I use the desktop interface (Windows 10) to move files from my iPhone to my laptop. I recently had to wipe my laptop and rebuild it, and in doing so, my settings for Dropbox have changed. I used to be able to click and drag a file from Dropbox (in File Explorer) to the destination file on my laptop, and it would delete the…
How can I start the actual dropbox app in Windows 10 / not launching
I have the latest version of dropbox, and I have a dropbox folder on my Windows 10 PC. It is syncing normally. However, I want to access the actual dropbox app in order to change the sync folder location. The problem is I cannot find a way to actually launch the app. There is a dropbox icon on my taskbar, but when I click…
Stop syncing a drive but keep the files in Dropbox
Hi, I backup my D: \ drive in Dropbox (a 1tb ssd, only for media) but as it is full now, I want to delete most of the files, but keep them in my Dropbox account. Is there a way to stop syncing this particular drive, keep it hooked up to my pc, and retain the files in the Dropbox account? Just to be clear, the Dropbox…
Smart sync on all computers ??
Hello, i have set on my office pc some folders like "online only" - i have copied inside some files and on my office pc size of the folder is 0 (this confirms that all files are really stored in the cloud) now i open my laptop, and dropbox starts to syncronyse that folders downloading all files even i click on the folders…
Dropbox App unexpectedly quit on Windows 10
I get an error when I try to open the Dropbox app saying "Dropbox unexpectedly quit. Your files are safe. Restart Dropbox..." It started about two weeks ago (and around the same time as two other unsolved posts on the forum). Two days ago I formatted my computer and reinstalled programs. This morning I opened the computer…
Analysis of Dropbox storage space usage
Before when all your Dropbox was on your HDD you'd use local utilities to tell you what you were storing and how much drive space it was taking up. Modern dropbox with selective sync, hidden folders, long term usage with other people/clients--I can't get a real breakdown of what is taking up space where. Is there a tool or…
Missing sync option (smart sync)
Where do i actually find the **bleep** smart sync, I either have to download and then sync or went to the website to access the file. With all the youtube guide I watched none of the preferences option are the same to each other. I am using a Windows 10 Laptop if that mean anything.
Dropbox full after accidentally backing up a large USB disk
Due to an unwanted synchronisation of a large USB disk my 2Gb space is full. The synchronisation was aborted but now I can't reclaim the space occupied (I can't see any file in the desktop app). Is there a solution without upgrading?

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